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0-5 years of experience
Reorganized and documented the Patient Transport Billing System, which increased the billing collections by over 25% each year.
- Coordinated semi-annual meetings with the billing and collection companies to improve billing process, expand communications and resolve issues.
- Initiated user meetings with the local Fire Departments, who use the same billing company.
- Supported the Fire Chief and other chiefs on various department projects, including the "Line of Duty Death" (LODD), C.A.A.S. and maintained the State Emergency Response Plan contact data base.
- Coordinated RFP process to contract a new billing vendor, including updating the RFP documents with minimum requirements. This process was completed ahead of time.
- Created process so all transport paperwork is scanned daily and available on-line.
0-5 years of experience
Performed a variety of complex administrative support duties to coordinate the day to day operations for the Real Estate Acquisitions Division. Supported 2 principles and 7 managers.
- Organized and implemented administrative systems and procedures for the Acquisitions Division.
- Gathered and maintained US and International real estate data and leases for the Real Estate Division.
- Compiled all lease information into spreadsheets for the bi-weekly divisional meeting.
- Managed all meeting arrangements and calendar invites for four Navy Federal Divisions.
- Served as principal source of information for all leased and owned properties.
- Provided a smooth day to day flow of communications with the Acquisitions, Finance, and Accounting Divisions.
- Set up weekly business unit meetings and conference meetings discussing real estate acquisition status and goals.
- Prepared and maintained business units records such as leases and purchase agreements. Reviewed agreements for accuracy.
- Maintained communication with Base Commanders to insure lease agreements met all requirements and regulations.
6-10 years of experience
General management of the office also functions as educational liaison for colleges, universities and secondary schools within District.
- Responded to needs/requests of constituents usually within 24 hours.
- Represented the Congressman's office to 80 school districts, gathering key educational input - giving voice to Superintendents.
- Increased participation in the Congressional Art Competition from 2 to 20 (tenfold) as a result of initiated outreach.
0-5 years of experience
Researched and verified postgraduate training for non-board certified providers via mail, internet, phone or fax.
- Reviewed issues/problems with practitioner files, determined the appropriate course of action, and utilized various programs, such as Microsoft Office, Word, Excel, and Powerpoint to create and email/mail out letters to appropriate person(s).
- Evaluated postgraduate training for non-board certified providers against criteria in order to ensure proper credentialing for physicians.
- Contacted provider offices and institutions to obtain additional information via phone, fax, internet and mail.
- Collaborated, coordinated, and communicated across disciplines and departments.
- Participated on special projects as needed.
0-5 years of experience
Quality customer service provided through front reception duties, international student,
scholar and exchange check-in while working in a fast paced environment with a
culturally and linguistically diverse population
- Maintained confidential records as required by the U.S. Department of Homeland
- Created instruction manual for new database program to be used by all full-time staff
- Used conversational Spanish while assisting guests
- Interacted with all residents, learned their names, birthdays, and dietary needs while understanding their concerns
- Developed and implemented daily programs for residents including Bingo, fitness
- Responded to emergency situations with residents while maintaining the safety and security of the building
- Assisted with tours of facilities to prospective residents
- Trained new staff on procedures and residents' needs
- Served meals to 50+ residents daily
0-5 years of experience
Made arrangements for conferences including space, time, and place.
- Served as a receptionist and answers telephones, screens, greets, announces, and routes visitors
- Maintained records and logs to track important work priorities to ensure that they are completed in a thorough and timely manner.
- Processed travel authorizations and reimbursements
0-5 years of experience
Assisted the Nursing Director of the Emergency Department (ED) with scheduling, payroll and operational needs of the Department's two hundred and fifty employees
- Performed data mining in order to evaluate the new inpatient care service, the Boarder Program
- Collected patient documentation for Department and Federal investigations
- Assembled nursing documents for rounds and treatment-area orientations
0-5 years of experience
Arranged and coordinated over 100 meetings with elected officials, local organizations, key leaders, and stakeholders
- Addressed constituent needs and concerns regarding a variety of issues including social security, immigration, health
- Compiled background briefing papers for Senator Bill Nelson and Regional Directors
- Drafted over 1000 statements and letters on behalf of the Senator for community events, state and national
- Researched local issues that could lead to potential legislative action for weekly reports to the Senator
- Developed community outreach strategies for Hillsborough, Manatee, Citrus, Pasco, Pinellas, and Hernando Counties
- Represented Senator Nelson at public events in the Tampa/St. Petersburg area
- Managed schedules for the Regional Directors
- Served as intern program coordinator: hired, trained, and managed 20 interns
0-5 years of experience
Coordinated meeting planning for the Commission to End Health Care Disparities which included: traveling to survey site visit for future meetings, setting up and running registration table and assisting throughout duration of meeting.
- Performed general office duties including document preparation, email screening, database maintenance and budget coordination.
- Completed transmittal records, and maintained contract files Non-Disclosure Agreements.
- Processed expenses, purchase requisitions, and followed through on required signatures.
- Maintained calendar for department head to ensure timely responses to invitations and attendance at meetings.
- Coordinated and followed up on all domestic travel arrangements for management staff.
0-5 years of experience
Communicated daily with constituents via telephone, e-mail, and letters regarding current events and legislation
- Managed Gateway Constituent Relations system so constituent's concerns were easily and efficiently answered
- Escorted constituents on tours of the Capitol, and provided additional tourist information
- Researched legislation and provided administrative support for staff members
0-5 years of experience
- Collected and reconciled procurement charges in PARIS
- Maintained inventory and ordered office supplies as needed; organized and maintained filing system
- Prepared travel expense vouchers, reimbursements, AP Checks, and Purchase Requisitions for department faculty, staff, and visitors.
- Recognized by supervisor and faculty member for the ability to successfully work two positions during the major critical time of the year
0-5 years of experience
- Support cross-functional teams on international and Fortune 200 accounts by helping execute communications
- Analyzed international survey data to identify trends and proof points for press releases and news pitches
- Commended for skills in research and analysis of news, competitive landscape and industry trends
- Served as liaison to external vendors, including communicating messages and managing conflicts
- Helped plan and staff celebrity video shoot and other events by coordinating logistics and tracking results
- Draft Tweets and regularly monitor social media for international technology company
- Won internship project competition, as part of team of 4; developed and presented a digital/social media
- Collaborated with fellow intern to ensure internship project followed business objectives and customer insights
0-5 years of experience
- Supported Committee members and professional staff in preparation for committee hearings.
- Reorganized Committee’s archives of hearings and related materials dated 1930-2010.
- Worked on special projects and research assignments for Chairman Barney Frank (D-MA).
- Conducted research for a 70-page report on the complicated redistricting history of Mr. Frank’s
10+ years of experience
Enter all infection data and corresponding demographic information, device & surgical procedure data, patient census data into CDC's NHSN data base along with Performance Logic. Also enters all reportable disease information to the Department of Health.
- Independently compiles and consolidates data from various departments and/or outside agencies to create reliable and efficient statistical reports.
- Responsible for coordinating appointments, meetings, materials and disbursements to streamline department work flow.
- Accurately kept the Infection Control Department Data and the continually changing requirements up to date for the past 16 years
- Organized and set up Hand Hygiene spreadsheet and surveillance schedule.
- Result: Identifying problem areas to reduce the infection rate.
6-10 years of experience
Provided support to the Vice President of Operations, Staff Director and HR Department.
- Created general ledger reconcilements for medical and dental plans. Controlled FSA reconciliations, wire accounts (IAS process), Quarterly FSA accounts, PACS budget and MARS database systems.
- Upheld weekly control of the Benefits Division's office expenditures and bank bulletins.
- Maintained office/personnel files, Mail distribution, equipment maintenance,
- Created correspondence, arranged meetings, travel arrangements, and cash expenses.
- Maintained administration of bank benefits regarding medical, dental, bank, Life & Group insurance, long term disability, 401(k), COBRA, sick leave, PTO and All Retirement plans.
- Maintained all legal and contract files, correspondence for benefits related matters and archived files.
- Calculated, inputted new additions, status changes, leave of absence, payroll adjustments and processed COBRA.
- Assisted with Health Fairs, Bank Events, Processed benefits all data into PeopleSoft
0-5 years of experience
- Utilized MS Outlook for the purposes of scheduling meetings, managing conference room calendars, and distributing meeting communications.
- Assisted the program management team in administering [company name] (VLER) program meetings.
- Managed the SAACP software program used to electronically route staffing actions and correspondence within the Department of Defense.
- Constructed travel authorizations and travel reimbursement claims using the Defense Travel System (DTS), which creates itineraries for Temporary Duty Assignments (TDY).
- Recorded time and attendance logs for all staff using the WebTatel electronic system.
0-5 years of experience
Scheduled and rescheduled appointments for patients and doctors while following up with aftercare for various patients.
- Pulled, filed and sorted through patient charts for the physicians for the day and the following day.
- Assisted other team members with any paperwork or filing that required assistance.
- Answered multiple phone lines assisting with patient questions and concerns.
0-5 years of experience
Maintained applicant files, advised prospective applicants, set up interviews and arranged luncheons.
- Maintained a computer database of prospective, current and entering new employees.
- Responded to a variety of requests for information from prospective employees and worked with them through the admissions process.
- Worked towards recruiting the best applicants for the company and guided them throughout the new applicant and employee process.
0-5 years of experience
Coordinating with different departments and organizing different events.
- Conducted extensive research on the aviation industry to write about them in an informative, manner to stimulate students interest including aviation events at York College
- Advised incoming students regarding courses in the aviation management program
- Prepared and proofread marketing materials promoting educational assessments on Aviation field
0-5 years of experience
Developed an Access database of a state-wide record management system
- Analyzed and reviewed state-wide documents for proper classification
- Maintained and updated the state-wide database on a continuous basis
- Coordinated with agency personnel in the retrieval of documents
- Assisted with other operational duties as requested
0-5 years of experience
Performed receiving functions including unloading donations from vehicles, sorting donations for appropriate handling, and preparing and issuing tax deduction receipts for donors.
- Performed day house duties including greeting guests, ensuring a safe, secure, and welcoming environment for guests.
- Coordinated facility services for guests including showers, meals, and special events.
- Performed routine maintenance and repair of the facilities.
6-10 years of experience
Working one on one with Special Education students. Tube feeding and care, Diaper, and handle bodily fluids.
- Maintain accurate data on student progress, implement behavior management strategies using the emphasis and techniques outlined by lead teacher.
- Working as a team to care for multiple children with different needs. Lifting students with assistance from other staff.
- Communication with parents daily about their student's progress.
- Managing class to assist teacher to assure class runs smoothly. Daily challenges of meeting student's needs.
- Group instruction to meet individual needs.
- Assist and maintain learning environment as specified by course goals made by lead teacher.
0-5 years of experience
Document preparation for all transactions including home purchases, listings, and warranties.
- Maintain all office property records, past and present sales
- Responsible for follow ups on home showings and previews with agents from all companies
- Preliminary information on MLS for review, photos and virtual tour set up.
- Deliver Earnest Money and Escrow funds to closing attorney and act as liason to insure all proper documents have been delivered for closings.
- Maintain client contact information and other duties as assigned by a staff of 2 lead agents and one buyer's agent.
6-10 years of experience
Manage and Coordinate the Budget Director's Appointments and conferences on a daily basis.
- Serves as CF-30 front office point of contact for receiving visitors and guest to the budget office
- Serves as the initial point of contact for all correspondence that is coordinated through the budget office for review and concurrence. Receive log and track all ExSec correspondence GAO and IG reports.
- Assist the CF-30 front office with Human Resources activities. Including Payroll, training facilities coordination and IT support activates, Such as entering time into ATAPPS and making any adjustments is needed.
- Serves as the Point of contact for all CF-30 reorganization. Assist with the relocating of all CF-30 staff.
0-5 years of experience
Provided office support to Pediatric Neurosurgery
- Assisted with preparation of charts for clinic, kept charts up-to-date with the filing of hospital and clinic records
- Assisted with patient telephone calls and coordinated messages for nurse practitioner
- Helped coordinate ancillary and surgery scheduling
0-5 years of experience
Provide administrative/program control (contracts) support for the company's Executive Vice-President, business unit VPs and 8 direct reports.
- Maintain electronic calendars of senior VPs and assist management with determining scheduling priorities and resolving conflicts
- Organize the details of special events, travel arrangements, corporate agendas and itineraries; prepare expense/travel reports when necessary
- Collect, analyze and track sensitive and technical data for monthly reports/contract data requirement lists
- Research and draft strategic communication plans for key executives
- Prepare agendas and slide packages for weekly meetings and presentations
- Serve as back-up publications assistant for proposal preparation
- Assist with program control for aviation contracts
0-5 years of experience
- Worked hand-in-hand with the Accounting department and Technology/I.T. department.
- Responsible for organizing, recording, inventoring hotel personal documents.
- Recorded inventory of all hotel technology equipment (ex. computers, printers) in all departments.
- Assisted Director of I.T. in exploring all electrical closets/servers/access points in the [company name].
- Helped staff and guest with in-house software problems.
- Implemented all data found into Excel spreadsheets.
0-5 years of experience
Currently involved in creating spreadsheets for Medicaid Eligibility Section that need status checked for eligibility for over Waiver members.
- Writing letters to be mailed to Providers and Members using Microsoft Applications such as Word Documents for Department of Medicaid Services, Eligibility Section.
- Using KAMES and MMIS systems to determine if patient liability needs to be updated by the local Department of Community Based (DCBS) offices
- Scan reviews of eligibility documents.
- Contacts medical facilities when information is incorrect.
- Scan misc.information to attorney's (Office of Legal Services) as requested
0-5 years of experience
Public relations type role while acting as the voice of the Forest Preserve, providing knowledge and information about the 25,000 acres it owns.
- Assisting patrons with directions, concerns, and general questions
- Issues various types of permits (model air, off-leash dog area, boat)
- Contributes in implementation of special use permits (weddings/5k's/corporate events)
- Handles all data entry and bookkeeping for entire department
- Coordinates all registration for district programs
6-10 years of experience
Provides administrative support in application, maintenance and processing of students, faculty and/or staff policies and procedures
- Manage and coordinate administrative office functions
- Act as a liaison with University Campus offices
- Collect data for report preparation
- Certify enrollment of veteran/active duty military student through VA Once to the Veteran's Administration
- Utilized the Datatel/Colleague system to input student data and run reports
- Developed and coordinated the admissions process for the Savannah Center
- Scheduled and organized placement testing and orientation
0-5 years of experience
Create spreadsheets for attorneys to easily provide updates about payments, status of cases, etc. on multiple cases for same clients
- Provide day-to-day word processing support for the attorneys including creating and editing documents in various formats, including Word, Excel, PowerPoint and Adobe, document management software, and converting documents to Word from pdf. and other formats; redlining and comparing documents.
- Update charts and spreadsheets using excel, practice management and other software
- Do general administrative work such as copying, filing, typing and mailing letters to courts, plaintiff's attorney, providers, etc.
- Assist with preparation of legal documents
- Update client contact information and manage overall contact database
- Correspond with clients, insurance adjusters, doctors and attorneys regarding claims
- Time Commitment: 40 hours per week
6-10 years of experience
- Assisted in copying and filing all legislation for the current year of the Virginia General Assembly.
- Filled bill requests from Delegates, media, and the public.
- Followed and tracked daily legislation to compare with other offices to ensure accuracy.
- Arranged and complied bill books with daily legislation for up to 70 Delegates.
0-5 years of experience
Responsible for the design of the monthly newsletter and weekly bulletin.
- Answered the phone and greeted all visitors into the church office.
- Handled letters of transfer of incoming and outgoing membership.
- Entered tithes and offerings by church members in computer system.
- Maintained church calendar of all events and activities.
- Organized and maintained an efficient filing system and office procedures.
- Worked with QuickBooks Accounting Program in the absence of the bookkeeper.
0-5 years of experience
Responsible for assisting the staff, student and faculty within the Colleges [company name] Department.
- Maintained Department Budget
- Served as point of contact for students who have issues within the [company name] department
- Answers phones, takes messages and follows up to ensure messages are addressed
- Assists with planning and scheduling meetings (advisory, faculty, business partners
- Takes minutes of meetings and distributes appropriately
- Assists with composing, preparing and distributing correspondence.
0-5 years of experience
Enter data to maintain charts and patient records to ensure all required documentation is accurate and up-to-date
- Provide customer service, ensure confidentiality and adhere to HIPPA and company policies
- Schedule appointments, verify insurance benefits and co-payments, collect payments, post daily charges, and oversee daily office operations
- Ensure transcription and patient referrals are processed in a timely manner
- Manage and administrate patient services in the clinic
- Assist physician during in-office procedures and general patient care
0-5 years of experience
- Write copy for website, such as book reviews and panel descriptions
- Coordinated and judged entries for annual Fiction Writing Contest
- Drafted final budget for Reading Rock Stars literacy program
- Designed vouchers, hand-outs, volunteer guides, etc.
6-10 years of experience
Committee staffer for member of the House Committee on Education and the Workforce, responsible for advising, briefing, drafting legislation, resolutions, amendments, statements and questions for the record
- Researches, analyzes, and advises member on legislation in the House Committees on Education and the Workforce, Veterans Affairs, Armed Services, Foreign Affairs, Science and Technology, Homeland Security, & Standards of Official Conduct
- Works with constituents, interest groups, committee and agency staff to advance the legislative priorities/agenda of Ohio's 11th Congressional District
- Assists Chief of Staff and Legislative Director in recruitment and interviewing of essential staff positions such as Legislative Assistant, Staff Assistant, and Press Secretary
- Facilitates the drafting of responses to all constituent letters pertaining to legislative inquiries
- Coordinates with Chief of Staff and Legislative Director to recruit and manage office fellows and interns
- Accompanies and staff's Member at both official and unofficial events
6-10 years of experience
Executive Administrative Assistant for Group Leader, group comprised of 75 FTE.
- Subject matter expert in document control, through closeout.
- Maintained staff calendars.
- Reviewed and improved classified documents, reports, and procedures.
- Group purchasing agent.
- Provided administrative program support outside of the group.
0-5 years of experience
Scheduled and supervised student workers, as well as opened and closed the facilities in the absence of staff
- Took action to deal with disruptive or problematic patrons
- Answered routine inquiries, and referred patrons in need of professional assistance to librarians
- Registered new patrons and issued borrower identification cards
- Lent and collected books, periodicals, videotapes, and other materials at circulation desks.
- Sorted books and other items according to the Library of Congress system and returned them to shelves
- Located library materials for patrons, including books, periodicals, microfilm, DVD's, and reserve materials
6-10 years of experience
Assist with the day-to-day office needs for the Department of Police and Public Safety serving the Downstate community across three campuses representing over 8,000 employees, 1,700 students and countless hospitals patients and guests.
- Perform office duties including answering phones, filing, keeping an appointment calendar, faxing and drafting and editing reports.
- Completed data entry for student ID cards and Fast Pass parking permits.
- Maintain attendance reports for University Police personnel.
0-5 years of experience
Tutor children from the ages of three through eighteen in the development of math, reading, and writing.
- Collaborate with the Kumon supervisor and staff members to assess the students' needs and how to best address them.
- Develop meaningful and positive relationships with children.
- Complete daily and monthly paperwork highlighting the children's progress.
- Manage behavior and resolve conflicts.
- Administer homework, classwork, and test.
10+ years of experience
Meet and greet clients, schedule and verify appointments, and resolve bill inquiries by phone and in person
- Receive payments, reconcile daily payments and take the deposits to the bank, while maintaining two petty cash funds
- Verify insurance through Florida Medicaid System
- Type the daily work, staff meeting minutes, file correspondence, notes and prescriptions for the medical staff and care managers
- Maintain inventory, order supplies for staff while resolving office equipment issues and fulfill maintenance requests as necessary
- Supervise and train new support staff members
0-5 years of experience
Assistant to adult and high school volunteer coordinators as well as department Director.
- Answer main phone line and assist caller or triage to appropriate staff.
- Manage database of volunteers; entering hours, training dates, changes in personal information, status changes and track service awards.
- Schedule conference rooms for meetings/orientations
- Process volunteer applications and schedule interviews
- Order supplies
0-5 years of experience
Prepare drafts of memorandums and correspondence for the Circuit Manager independently
- Handle telephone inquires from the public and departmental staff.
- Maintain filing system and personnel files for the Circuit.
- Attend monthly supervisor meeting and take minutes.
- Order all office supplies and processing receiving invoices in a timely manner.
- Arrange all travel arrangements for Circuit Manager and other staff as needed.
0-5 years of experience
Assisted professors in monitoring students during daily class assignments, quizzes and testing.
- Monitored classes during exams, quizzes and graded assignments accordingly.
- Assisted the department's secretary by making copies and answering student questions on a daily basis.
- Answer phone calls and emails concerning departmental issues with an array of faculty, staff and students.
0-5 years of experience
Register and check-in patients and/ or visitors to appropriate location providing information as needed.
- Maintains high level of customer service to all internal and external customers
- Schedule appointments and follow up visits
- Maintain neatness of patient waiting area; keeps area stocked with pamphlets and other materials.
- Load and verify insurance to patient accounts
- Confirm patient appointments via phone and email 48hrs prior to appointment.
- Escort patients to sub wait area in timely manner to prepare for MRI.
0-5 years of experience
- Took precise notes from clients and kept electronic records.
- Answered phone and scheduled appointments.
- Entered receiving vouchers and daily sales reports data.
- Processed payments by cash, check, credit or debit cards transactions.
- Conducted cash reports at the end of shift.
0-5 years of experience
Provide support and information to Ph.D. students and applicants regarding program and admissions requirements.
- Serve as the staff liaison to admissions, financial aid and student services.
- Arrange meetings for prospective students and handled travel arrangements.
- Update and maintain program web pages.
- Assist with faculty grant proposal submissions and identify grant opportunities.
Staff Assistant Duties and Responsibilities
In order to adequately support staff members, a Staff Assistant performs many different tasks. We analyzed job listings for Staff Assistant in order to identify these core duties and responsibilities.
Perform Administrative Duties The Staff Assistant answers phones, schedules meetings and appointments, makes any necessary arrangements such as reserving a conference room or special equipment, and makes arrangements for conferences and travel. They provide other administrative support as needed, such as reviewing or submitting paperwork, organizing and maintaining files and gathering and inputting data, among other duties.
Assist with Staff Workload Staff Assistants often organize workflows in order to help tasks run more smoothly, and they assist on an as needed basis with projects that require additional help. They often complete tasks like gathering and entering information for other staff members to use in their projects. At times they also assist with supervisory duties.
Communicate with Customers and Clients In order to support the company or organization, the Staff Assistant handles much of the external communications, answering phones, responding to voicemails and emails and greeting customers. They're often responsible for answering customer questions and concerns and directing them to the appropriate staff member when necessary.
Enter Data In order to support the staff, the Staff Assistant enters various data and completes paperwork such as expense reports, purchase requisitions, processes payments, tracks deliverables and receivables and assists with budget tasks and other data entry jobs.
Staff Assistant Skills
Staff Assistants are capable of working independently with minimal supervision, highly organized, and attentive to detail. In order to successfully support staff, they must be able to manage multiple priorities and once, solve problems, and have excellent written and verbal communication skills. They're reliable individuals who are always willing to help. Core skills: Based on job listings we looked at, employers want Staff Assistants with these core skills. If you want to work as a Staff Assistant, focus on the following.- Having industry-related experience
- Demonstrating high levels of proficiency in Microsoft Office applications
- Showing administrative experience
- Associate's degree in Business Administration
- Budget management experience
- Project management experience
Administrative Cover Letter Examples
