front desk officer resume example

Front Desk Officer Resume Examples

Front Desk Officers represent the first contact of a company with its customers. Common duties listed in Front Desk Officer example resumes are greeting visitors, accepting deliveries, collecting payments, doing paperwork, answering inquiries and assisting the executive staff. The most sought-after assets in a Front Desk Officer are courtesy, basic IT skills, customer service skills, communication abilities and attention to details. A high school diploma is sufficient for the job, although a degree in a relevant field is common experience in many candidates' resumes.

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Front Desk Officer Resume FAQ

What should a front desk receptionist put on a resume?

It would help if you peppered your resume sections (work history, skills and resume summary) with a targeted list of soft and hard skills. We’ll share this list of commonly requested front desk skills to help you get started, but keep your eyes peeled for specific requests on each open job post.

Top resume soft skills for a front desk receptionist:

  • Verbal and written communication
  • Customer service
  • Attention to detail
  • Organization
  • Time management

Top resume hard skills for a front desk receptionist:

  • Security training
  • Security logging and monitoring
  • Guest logging and monitoring
  • Answer and transfer calls
  • Sort and deliver mail
  • Process client paperwork
  • Process payments
  • File management

We also compiled an in-depth guide of the most requested transferable skills that hiring managers look for to help you identify transferable skills that can beef up your resume.

What are the duties of a front desk officer?

A front desk officer or receptionist greets incoming visitors, performs basic office administration, operates a telephone switchboard, takes messages and transfers incoming calls. They may also be responsible for logging in visitors, surveying video and maintaining office calendars.

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