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Front Desk Officer Resume FAQ

What should a front desk receptionist put on a resume?

It would help if you peppered your resume sections (work history, skills and resume summary) with a targeted list of soft and hard skills. We’ll share this list of commonly requested front desk skills to help you get started, but keep your eyes peeled for specific requests on each open job post.

Top resume soft skills for a front desk receptionist:

  • Verbal and written communication
  • Customer service
  • Attention to detail
  • Organization
  • Time management

Top resume hard skills for a front desk receptionist:

  • Security training
  • Security logging and monitoring
  • Guest logging and monitoring
  • Answer and transfer calls
  • Sort and deliver mail
  • Process client paperwork
  • Process payments
  • File management

We also compiled an in-depth guide of the most requested transferable skills that hiring managers look for to help you identify transferable skills that can beef up your resume.

What are the duties of a front desk officer?

A front desk officer or receptionist greets incoming visitors, performs basic office administration, operates a telephone switchboard, takes messages and transfers incoming calls. They may also be responsible for logging in visitors, surveying video and maintaining office calendars.