• Cookies and Tracking Technologies Policy

Cookies and Tracking Technologies Policy

Last updated: October 17, 2022

Thank you for visiting a Bold LLC and Auxiliant sarl (“Provider,” “we” or “us”) offering. To help inform you, we provide this notice (“Cookies and Tracking Technologies Policy”) on our family of websites as well as our other related mobile websites, mobile Provider applications (“mobile apps”), services, tools, and other applications that links to this notice (collectively, the “Site”). This Cookies and Tracking Technologies Policy governs your consent to our use, as well as third party partners and vendors, of a variety of cookies and tracking technologies. You can find out more about these technologies and how to control them in the information below. This Cookies and Tracking Technologies Policy forms part of the Provider Privacy Policy available at Privacy Policy.


    A cookie us a small text file that is stored in your device by a website that you have visited. Cookies may be placed by the Site (first party cookies) or by third parties (third party cookies) to monitor the use of a website. Cookies will be identified depending on their purpose and functionality. Some types of cookies include, but are not limited to:

    Necessary. These cookies are essential for the Site’s performance and for you to be able to use its features. Necessary cookies will always be dropped since these are needed in order for the Site to function properly. For example, essential cookies include, but are not limited to: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents, and store your consents. These cookies record the performance of the Site according to your interactions with it.We may use cookies/tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality.

    Analytics. These cookies analyze our visitors’ use of our Site as well to offer you a better experience. Analytic related cookies used on our Site do not identify who you are nor allow us to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposed to: (a) determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.; and (b) determine, if data is available, from where in the world our Site is being visited so that we can ensure sufficient coverage. More specifically, and as an example, Provider uses Google Analytics session cookies to provide meaningful reports about site visitors. Google Analytics cookies do not collect personal data about Site visitors. We have also engaged other third-party providers to analyze the activities of visitors to this Site, and its authorized use of cookies and other tracking technologies enable it to have access to information of visitors to this Site including non-public information about you to determine your user traits and preferences to better understand user conversion rates.

    Performance and Personalization. These cookies make it possible for us to give you access to a customized experience. Personalization cookies are used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with the different elements in our site, as well as track the content you access (including video viewing). We may also collect computer and/or connection information to tailor your experience to fit your needs. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, session information, and page interaction information.

    Advertising. These cookies are placed by third-party companies to deliver targeted content based on relevant topics that interest you (for example, providing you with Facebook ads that would interest you), and allow you to better interact with social media platforms such as Facebook. We may use advertising tracking technologies to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing).

    Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. Cookies set via our Site include those listed below in Section 2.


    When you accessed this Site for the first time, or if you have not set your cookie preferences yet, depending on your location, you may be prompted to accept or decline the use of cookies, other than those which are essential. The Help function within your browser will also be available to guide you on setting your cookie preferences. If cookie preference settings are available in your country, you can change them at any time by accessing your account and clicking on My Settings – Privacy Settings. If you have not created an account with us you can manage your cookie preferences by clicking here or through the Settings page of your browser. Note also that in some cases, restricting, removing or refusing to accept cookies may reduce or prevent the functionality of the Site.

    The following is a list of cookies dropped on the Site. When you accept cookies you also allow collection and sharing of your personal data with third party vendors. Even though we are not responsible for third-party policies or practices, we make our best efforts to ensure that these third-party vendors have privacy policies in place that comply with applicable privacy laws. We try to keep this information current, and will add to and subtract from the chart below from time to time, but it is provided as a courtesy and may not be current or accurate. Please contact the applicable third parties regarding their privacy and data security policies and practices. You can also find out more information on their policies by accessing their webpages.

    Cookie nameDescriptionDurationProviderCategory
    _gaThis Cookie is set by Google Analytics (a web analytics service provided by Google, Inc. – “Google”), and is used to distinguish users on the Website to generate statistical information about their use of the Website. This helps us improve the Website. The information generated by this Cookie may be transmitted to and stored by Google on servers in the United States. For more information, visit here: https://policies.google.com/technologies/partner-sites. You may also install a Google Analytics opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en.Source: Google AnalyticsPersistent(2 years)Google AnalyticsAnalytics
    _ga_* Used to persist session state by Google Analytics.Persistent (2 years)Google Analytics 4Analytics
    _gac_gb_* Contains campaign-related information. If the Provider has linked their Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt out.Persistent (90 days)Google Analytics 4Analytics
    zionV2 Created by dashboardPersistent (5 years )Internal – DashboardAnalytics
    _gat_gtag_UA_* The cookie is created and used by Google Analytics to store a unique user ID1 minuteGoogle AnalyticsAnalytics
    _gid The cookie is created and used by Google Analytics for the visitor reports. Used to distinguish users.Persistent(1 day)Google AnalyticsAnalytics
    ajs_anonymous_id Used to distinguish anonymous (i.e. not logged in) users. https://segment.com/legal/privacyPersistent(1 year)SegmentAnalytics
    mp_*_mixpanel Cookie is used by the mixpanel to capture the user’s traits/propertiesPersistent(1 year)MixpanelAnalytics
    vssessionuid Created by visitor service for the visitor’s session idSessionInternal – VisitorNecessary
    vstr Created by visitor service for the visitorIDPersistent(5 years)Internal – VisitorNecessary
    NID The NID cookie contains a unique ID Google uses to remember your preferences and other informationPersistent(6 Months)GoogleNecessary
    vstrType Created by internal common segment to track new or returning visitorPersistent(5 years)Internal – VisitorNecessary
    vsuid Created by visitor service for the visit IDSessionJobhero – VisitorNecessary
    vsutms Created by visitor service for the utm parameters of a visitorsPersistent(5 years)Internal – VisitorNecessary
    ajs_user_id These cookies are used to record the amount of people that visit our site, and track whether you’ve visited before.Persistent(1 year)SegmentAnalytics
    visitinfo Created by visitor service for the visitor’s info.SessionInternal – VisitorNecessary
    disabletests Cookie is used by all components to disable all the experiments (testing purpose)SessionInternal – BuilderNecessary
    ccpaconsent CCPA consentPersistent(1 year)Internal – CCPA/GDPRNecessary
    consent GDPR consentPersistent(1 year)Internal – CCPA/GDPRNecessary
    mixpanelprops Cookie created by the builder and read by EB-API to send the properties with the server side mixpanel eventsSessionInternal – BuilderAnalytics
    ref Created by visitor service to set the referrer ID of visitorPersistent(5 years)Internal – VisitorNecessary
    Auth Cookie is created and maintained by accounts for user’s claim (encrypted)Persistent(5 years)Internal – AccountsNecessary
    UserStatus Cookie is created and maintained by accounts for user’s infoPersistent(5 years)Internal – AccountsNecessary
    acc_session Cookie is created by accountsSessionInternal – AccountsNecessary
    clbDocTraits Cookie created by builder, read by EB-API to send docTraits from server side eventsSessionInternal – BuilderNecessary
    docTraits Cookie created by builder, read by EB-API to send docTraits from server side eventsSessionInternal – BuilderNecessary
    enteredBuilder Cookie is created by the builder to show HIW only once.SessionInternal – BuilderNecessary
    userStageHit Cookie is created by the builder to fire the user stage – enter builder only once.SessionInternal – BuilderNecessary
    GAClientID Cookie created by ECom team on payment page.Persistent(1 day)Internal – EcomNecessary
    authsigninstate Cookie is created by accounts service. This cookie ensures that users previously used the system in their device before or not.Persistent(5 years)Internal – AccountsNecessary
    subs Cookie created by ECom team on payment confirmation page.Persistent(1 day)Internal – ECOMNecessary
    DocumentID Created to store the current documentIDSessionInternal – BuildersNecessary
    ShowTnCLink Cookie created by builder – to showing TnCLinkSessionInternal – BuildersNecessary
    firstTimeUser Cookie created by buikder – to check firstTimeUser or notSessionInternal – BuildersNecessary
    user-actions Cookie created by ECom team on payment confirmation page.SessionInternal – BuilderNecessary
    accountSignInAttempt Cookie is created by accountsSessionInternal – AccountsNecessary
    accountSignUpAttempt Cookie is created by accountsSessionInternal – AccountsNecessary
    _GRECAPTCHA This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms.Session www.recaptcha.netNecessary
    JSESSIONID This is used by New Relic to monitor session counts for an application.SessionNew RelicAnalytics

    A few additional important things you should know about our use of cookies/tracking technologies on our Site:

    • We offer certain features that are available only through the use of tracking technologies.
    • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).
    • You are always free to decline tracking technologies through your browser, although doing so may interfere with your use of the Site. You may be able to set your cookie preferences in your account profile, by accessing My Account – Settings – Privacy Settings or refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
    • We encode and protect the tracking technologies that Provider sets, so that only we can interpret the information stored in them.
    • You may encounter tracking technologies/cookies from our third-party service providers, that we have allowed on our Site that assist us with various aspects of our operations and services, such as Google Analytics.
    • You also may encounter tracking technologies from third parties on certain pages of the Site that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page).

    For any queries in relation to this Cookies and Tracking Technologies Policy please contact us at privacy@bold.com or write to us at Auxiliant sarl, 1A, rue Thomas Edison, L-1445 Strassen, Luxembourg.