Front Desk Assistant, EMR (electronic Medical Records) Coordinator/trainer
Assisted front desk with scheduling appointments, answering phones, greeting patients and visitors as well as requesting/preparing medical records, as needed.
- Excellent interpersonal skills with the ability to work and communicate in a positive and cooperative manner with patients, physicians and coworkers.
- Performed filing, data management, drafting and editing office memos, procedures.
- Interacted professionally with all levels of faculty and staff and maintained the highest level of confidentiality; experienced in handling sensitive issues.
- Implemented EMR scanning system. Played a critical role in transitioning the institution to the electronic medical records (EMR) system from paper charts by coordinating and training co-workers (front desk, medical assistants, temporary workers) regarding proper scanning policies and procedures.