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How to Write a McDonald’s Crew Member Resume

Your McDonald’s crew member resume layout is as important as how to write your resume. This sample resume demonstrates the best resume format hacks to follow: 1-inch margins, bullet points and clear resume headings for each of the following sections.

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  • Professional header and contact info

    • Include your name, contact information and a professional email address.
  • Compelling summary statement

    • A brief resume summary or objective highlighting two or three food service-relevant skills, experience or accomplishments.
  • Highlight your skills

    • Create a dedicated section to showcase hard and soft skills specific to food service work, like food preparation, cash handling and order taking.
  • Emphasize your work history

    • List your work experience in reverse-chronological order. Include job titles, company names, dates of employment, and key responsibilities and achievements for each role in a bullet list.
  • Supporting education section

    • Detail your educational background, mentioning any relevant degrees, diplomas or certifications obtained.
  • Additional sections

    • You can add resume sections for licenses, certifications, industry memberships or unions, awards, volunteer experience or spoken languages.


How to Write a McDonald’s Crew Member Resume Summary

The resume summary is a crucial section of your McDonald’s Crew Member resume, providing a concise overview of your qualifications, skills and experience. If this is your first or second job, try writing an objective statement — it’s a friendly introduction for new job seekers. Here are some essential tips to help you write an effective resume summary:

Highlight relevant skills and experience

Tailor your resume summary to emphasize the skills and experience directly related to the McDonald’s Crew Member role. Mention your proficiency in customer service, food preparation, cash handling or maintaining cleanliness.

Quantify achievements

Whenever possible, include quantifiable accomplishments in your resume summary. For example, mention the number of customers served daily or any awards or recognitions received for exceptional service.

Keep it concise and impactful

A resume summary should be brief and attention-grabbing. Use strong action words and industry-related buzzwords to make your summary stand out and leave a lasting impression on hiring managers.

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Good McDonald’s crew member resume summary example

“Dedicated McDonald’s crew member with two years of experience in fast-paced customer service environments. Demonstrated expertise in delivering exceptional service, handling cash transactions accurately, and maintaining a clean and organized work area. Proven track record of consistently exceeding sales targets and receiving positive customer feedback. Strong communication skills and ability to work effectively in a team-oriented setting.”

This well-written resume summary effectively showcases the applicant’s relevant experience, skills, and achievements. It highlights the candidate’s customer service expertise, ability to handle cash transactions and maintain cleanliness. Using strong action words and specific, quantifiable accomplishments, such as exceeding sales targets and receiving positive customer feedback, adds credibility and demonstrates the applicant’s value as a potential McDonald’s crew member.

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Poor McDonald’s crew member resume summary example

“Looking for a job at McDonald’s. I have some experience working in customer service. I am a fast learner and can handle cash.”

This poorly-written resume summary must be more specific and highlight relevant skills and experience. It needs to have an impact and provide measurable achievements or examples of the candidate’s abilities. The summary needs to be more specific and specific, providing little insight into the applicant’s qualifications or potential contributions as a McDonald’s crew member.


How to Add Your McDonald’s Crew Member Work History

The work history section of your McDonald’s crew member resume provides valuable insight into your previous job roles, responsibilities and accomplishments. Follow these guidelines to present your resume work history effectively:

Start with your most recent experience

Begin your work history section with your most recent McDonald’s employment and then list your previous positions in reverse chronological order. Include the job title, dates of employment, and the restaurant’s location.

Highlight responsibilities and achievements

Clearly outline your key responsibilities and accomplishments for each McDonald’s role you held. Focus on tasks related to customer service, food preparation, order taking, cash handling, cleanliness, teamwork, and any additional duties you performed.

Use quantifiable achievements

Whenever possible, quantify your achievements to demonstrate your impact. For example, mention the average number of customers served per shift, the speed at which you processed orders, or any awards or recognition received for exceptional performance.

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Good McDonald’s crew member work history sample

McDonald’s Restaurant, Cityville, USA Crew Member | January 2019 – Present

  • Provide outstanding customer service by taking orders, accurately preparing food, and ensuring prompt delivery of orders, resulting in a 95% customer satisfaction rating.
  • Efficiently handled cash transactions, maintaining a balanced register with zero discrepancies over two years.
  • Collaborate with team members to maintain a clean and organized dining area, consistently exceeding sanitation standards set by the restaurant.

This good work history example presents the candidate’s McDonald’s work experience by including the job title, dates of employment and location. The bullet points highlight the candidate’s responsibilities and achievements, emphasizing customer service, cash handling, and cleanliness. Including specific, quantifiable accomplishments, such as the customer satisfaction rating and maintaining a balanced register, adds credibility and showcases the applicant’s skills and performance.

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Poor McDonald’s crew member work history sample

McDonald’s Restaurant, Crew Member

This vague work history example needs more critical details, such as dates of employment and location, making it difficult for potential employers to assess the candidate’s work experience. The lack of specific responsibilities and achievements provides little insight into the candidate’s capabilities or contributions as a McDonald’s crew member. Providing clear and concise information in your work history section is crucial to showcase your relevant experience and accomplishments.


How to Write a McDonald’s Crew Member Education Section

The education section of your McDonald’s crew member resume may not require extensive academic qualifications. However, showcasing any relevant education, training programs, or certifications that add value to your application is still important. Here’s how to effectively write this section:

1High School Diploma or Equivalent

Include your high school diploma or equivalent qualification. State the name of the high school, its location, and the year of graduation.

Education formatting example

High School Diploma Cityville High School, Cityville Graduated: June 2020

2Relevant Training Programs

If you have completed training programs related to the fast-food industry, customer service, or food handling, include them in this section. Mention the name of the program, the institution or organization where you received the training, and the year of completion.

Relevant training example

Customer Service Excellence Training Program (ABC Training Institute, 2020)

3Certifications in Food Safety or Hygiene

If you hold any certificates in food safety or hygiene, such as ServSafe or HACCP, list them. Specify the certification’s name, the certification body, and the year it was obtained.

Relevant certification example

Food Safety and Hygiene Certification (ServSafe, 2021)


15 Skills For Your McDonald’s Crew Member Resume

The skills section of your McDonald’s Crew Member resume is an opportunity to showcase your relevant resume skills to the position. Here’s how to effectively write this section by including a list of soft skills, hard skills and technical skills specific to McDonald’s crew member responsibilities:

soft skills

Soft skills

  • Customer Service
  • Communication
  • Teamwork
  • Adaptability
  • Problem-solving
hard skills

Hard skills

  • Food Preparation
  • Cash Handling
  • Order Taking
  • Cleanliness and Sanitation
  • Time Management

Technical skills

  • POS Systems
  • Drive-Thru Operations
  • Kitchen Equipment
  • Food Handling Regulations
  • Menu Knowledge


20 McDonald’s Crew Member Action Verbs

When crafting your McDonald’s crew member resume, using powerful action verbs can significantly enhance the impact of your accomplishments and responsibilities. Here’s a list of 20 power words tailored explicitly for a McDonald’s crew member position:

  • Provide
  • Assist
  • Prepare
  • Operate
  • Maintain
  • Collaborate
  • Manage
  • Uphold
  • Follow
  • Communicate
  • Demonstrate
  • Resolve
  • Support
  • Train
  • Monitor
  • Maintain
  • Follow
  • Collaborate
  • Ensure
  • Demonstrate


Additional Resume Sections

Consider adding the following sections to your McDonald’s crew member resume based on your specific circumstances and to enhance your qualifications.

  • Certification: Include a separate section to showcase relevant credentials, such as a Food Handler’s Card or a ServSafe® Food Handler certification.
  • Professional Development: Use a professional development section featuring workshops, seminars or food service industry programs to replace or supplement your education section.
  • Awards and Achievements: If you have received recognition or awards for your performance, productivity, or safety record, include a section to showcase these accomplishments.
  • Volunteer Experience: Replace your work history section with a volunteer section if you have less than three years of experience. Use this space to demonstrate relevant skills or attributes, such as customer service, communication and teamwork.
  • Language Proficiency: Since McDonald’ss can include a diverse range of employees, advertise your fluency in other languages as a workplace boon!
  • Memberships: Let hiring managers know about your membership to industry-specific organizations or unions.

Use a Cover Letter to Express Yourself

A resume is a concise overview of your skills and experience — a cover letter expands on this foundation. Add a cover letter to share one or two examples of how you excelled in similar roles or how your skills match a company’s needs. Use this sample as a guide or visit our helpful resources to boost your application.

McDonald’s Crew Member Resume FAQ

How should I format my McDonald's crew member resume?

Opt for a clean and organized resume format. Use a professional font, clear headings and bullet points to highlight your skills and experiences.

What if I have not gained experience as a McDonald's crew member?

Focus on transferable skills gained from school, volunteering or other part-time jobs. Highlight qualities such as customer service, teamwork and communication.

Should I include references on my McDonald's crew member resume?

It's not necessary to include references directly on your resume. Instead, have a separate document prepared with references available upon request.

How do I emphasize my ability to work in a fast-paced environment?

Showcase your multitasking skills, ability to remain calm under pressure, and experience handling time-sensitive tasks in previous roles.

Is it essential to customize my McDonald's crew member resume for each application?

Absolutely! Tailor your resume to highlight skills and experiences most relevant to the specific McDonald's crew member job description, showing your ideal fit for the role.