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McDonald’s Crew Member Resume Example (Text Version)

A great McDonald’s crew member resume sample highlights speedy food prep and customer service. This article provides step-by-step advice next to good and bad food-industry resume examples to help you land the job.

[Your Name]
[City, State]
[Phone Number]
[Email Address]

 

Professional Summary

Fast and reliable McDonald’s crew member with three years of food service experience. Deliver warm greetings and fast order input for a positive customer experience. Skilled in order accuracy, food preparation, teamwork, cleanliness, and efficiency. Proven ability to provide a positive dining experience while meeting company standards.

 

Work History

Crew Member | McDonald’s
Long Beach, CA | June 2023 – March 2025

  • Delivered exceptional customer service by accurately taking orders and addressing customer inquiries.
  • Prepared food items according to safety and hygiene standards, ensuring consistent quality.
  • Operated cash registers, processed payments, balanced tills and averaged 40 customers per hour during shifts.

 

Barista | Starbucks
Long Beach, CA | April 2022 – June 2023

  • Operated espresso machine and Assisted in food preparation, portioning, and timely service during busy shifts.
  • Trained new team members on food safety guidelines and operational procedures.
  • Monitored inventory levels and reported shortages to management.

 

Skills

  • Customer service excellence
  • Fast-paced food preparation
  • Cash handling and POS operation
  • Team collaboration and communication
  • Cleanliness and sanitation standards
  • Time management and efficiency

 

Education

High School Diploma | John Hope High School
Burbank, CA |  Graduated June 2022 

ServSafe Food Handler Certification – April 2022

How to Write a McDonald’s Crew Member Resume

The layout of these McDonald’s crew member resume examples is as important as the featured qualifications. This sample shows the best resume formatting tips: Use 1-inch margins, bullet points, and clear headings for each section to create a clean and professional look.

  • Professional header and contact info

    • Add your name, general location, phone number and professional email address.

  • Compelling summary statement

    • A brief resume summary or objective highlighting two or three food service-relevant skills, experience or accomplishments.

  • Emphasize your work history

    • List your work experience in reverse-chronological order. Add job titles, company names, dates of employment, and up to four key responsibilities and achievements for each role.

  • Highlight your skills

    • Create a dedicated section to showcase hard and soft skills specific to food service work, like food preparation, cash handling and order taking.

  • Supporting education section

    • Detail your educational background, mentioning any relevant degrees, diplomas or certifications obtained.

  • Additional sections

    • You can add resume sections for licenses, certifications, industry memberships or unions, awards, volunteer experience or spoken languages.

how-to-format-resume
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How to Write a McDonald’s Crew Member Resume Summary

The resume summary is your first chance to impress employers – pitch your top skills or qualifications in the three-sentence introduction. If you’re applying to your first or second job, try writing an objective statement — it’s a friendly introduction for new job seekers.

Highlight relevant skills and experience

Tailor your resume summary to emphasize the skills and experience directly related to the McDonald’s Crew Member role. Mention your proficiency in customer service, food preparation, cash handling or cleanliness.

Quantify achievements

Whenever possible, include quantifiable accomplishments in your resume summary. For example, mention the number of customers served daily or any awards or recognitions received for exceptional service.

Keep it concise and impactful

A resume summary should be brief and attention-grabbing. Use strong action words and industry-related buzzwords to make your summary stand out and leave a lasting impression on hiring managers.

Good and poor McDonald's crew member resume example

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“Dedicated McDonald’s crew member with two years of experience in fast-paced customer service environments. Demonstrated expertise in delivering exceptional service, handling cash transactions accurately, and maintaining a clean and organized work area. Proven track record of consistently exceeding sales targets and receiving positive customer feedback. Strong communication skills and ability to work effectively in a team-oriented setting.”

This well-written resume summary effectively showcases the applicant’s relevant experience, skills, and achievements. It highlights the candidate’s customer service expertise, and ability to handle cash transactions and maintain cleanliness. 

Using strong action words and specific, quantifiable accomplishments, such as exceeding sales targets and receiving positive customer feedback, adds credibility and demonstrates the applicant’s value as a potential McDonald’s crew member.

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“Looking for a job at McDonald’s. I have some experience working in customer service. I am a fast learner and can handle cash.”

This poorly written resume summary must be more specific and highlight relevant skills and experience. It needs to have an impact and provide measurable achievements or examples of the candidate’s abilities. 

The summary needs to be more specific and specific, providing little insight into the applicant’s qualifications or potential contributions as a McDonald’s crew member.

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How to Add Your McDonald’s Crew Member Work History

The work history section of your McDonald’s crew member resume highlights steady work experience or relevant achievements. Use these tips to make it stand out:

Start with your most recent experience

Begin your work history section with your most recent McDonald’s employment and then list your previous positions in reverse chronological order. Add the job title, dates of employment, and the restaurant’s location.

Highlight responsibilities and achievements

Outline your key responsibilities and accomplishments for each McDonald’s role you held. Focus on tasks related to customer service, food preparation, order taking, cash handling, cleanliness, teamwork or any additional duties you performed.

Use quantifiable achievements

Whenever you can, use numbers and data to prove your skills. For example, your McDonald’s crew member resume can highlight the average number of customers you served per shift, how quickly you processed orders, or any awards you received for outstanding performance.

Good and poor McDonald's crew member resume example

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Good McDonald’s crew member resume sample

Crew Member | McDonald’s
Dallas, TX | January 2021 – March 2022

  • Provide outstanding customer service by taking orders, accurately preparing food, and ensuring prompt delivery of orders, resulting in a 95% customer satisfaction rating.
  • Efficiently handled cash transactions, maintaining a balanced register with zero discrepancies over two years.
  • Collaborate with team members to maintain a clean and organized dining area, consistently exceeding sanitation standards set by the restaurant.

This good work history example presents the candidate’s McDonald’s work experience by including the job title, dates of employment and location. The bullet points highlight the candidate’s responsibilities and achievements, emphasizing customer service, cash handling, and cleanliness. 

Adding specific, quantifiable accomplishments, such as the customer satisfaction rating and maintaining a balanced register, adds credibility and showcases the applicant’s skills and performance.

green check icon

Poor McDonald’s crew member resume sample

Crew Member | McDonald’s
Dallas, TX | Jan. 2021 – March 2022

  • Processed orders
  • Served change
  • Bagged take-out orders

This vague work history example needs more critical details, such as dates of employment and location, making it difficult for potential employers to assess the candidate’s work experience. 

You can improve these bulleted responsibilities by sharing how many hourly customer orders you filled, your average daily till accuracy or how quickly you processed food orders.

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How to Write a McDonald’s Crew Member Education Section

The education section of your McDonald’s crew member resume may not require extensive academic qualifications. However, showcasing relevant education, training programs, or certifications that add value to your application is still important. Here’s how to effectively write this section:

1High school diploma or equivalent

Add your high school diploma or equivalent qualification. State the name of the high school, its location, and the year of graduation.

2Relevant training programs and certifications

List any fast-food, customer service or food handling training. Add the program name, where you trained, and the year you finished.

Resume example

High School Diploma | Cityville High School
Cityville, NH | Graduated: June 2020

Food Safety and Hygiene Certification (ServSafe, 2021)

4

15 Skills For Your McDonald’s Crew Member Resume

The skills section of your McDonald’s Crew Member resume is an opportunity to showcase your relevant resume skills to the position. Here’s how to effectively write this section by including a list of soft skills, hard skills and technical skills specific to McDonald’s crew member responsibilities:

soft skills

Soft skills

  • Customer Service
  • Communication
  • Teamwork
  • Adaptability
  • Problem-solving
soft skills

Hard skills

  • Food Preparation
  • Cash Handling
  • Order Taking
  • Cleanliness and Sanitation
  • Time Management
soft skills

Technical skills

  • POS Systems
  • Drive-Thru Operations
  • Kitchen Equipment
  • Food Handling Regulations
  • Menu Knowledge

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20 McDonald’s Crew Member Action Verbs

Use strong action verbs to help your crew member resume pop! Here are 20 powerful words perfect for this role:

  • Provide
  • Assist
  • Prepare
  • Operate
  • Maintain
  • Collaborate
  • Manage
  • Uphold
  • Follow
  • Communicate
  • Demonstrate
  • Resolve
  • Support
  • Train
  • Monitor
  • Maintain
  • Follow
  • Collaborate
  • Ensure
  • Demonstrate

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Additional Resume Sections

Consider adding the following sections to your McDonald’s crew member resume based on your specific circumstances and to enhance your qualifications.

  • Certification:

    Include a separate section to showcase relevant credentials, such as a Food Handler’s Card or a ServSafe® Food Handler certification.

  • Professional Development:

    Use a professional development section featuring workshops, seminars or food service industry programs to replace or supplement your education section.

  • Awards and Achievements:

    If you have received recognition or awards for your performance, productivity, or safety record, include a section to showcase these accomplishments.

  • Volunteer Experience:

    Replace your work history section with a volunteer section if you have less than three years of experience. Use this space to demonstrate relevant skills or attributes, such as customer service, communication and teamwork.

  • Language Proficiency:

    Since McDonald’s can include a diverse range of employees, advertise your fluency in other languages as a workplace boon!

  • Memberships:

    Let hiring managers know about your membership to industry-specific organizations or unions.

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Key Takeaways

  • Use a professional layout with clear headings, bullet points, and resume sections.
  • Dedicate care and attention to your resume summary. Highlight service-related skills, experience, or accomplishments.
  • Balance hard and soft skills specific like food preparation, cash handling, and order taking.
  • List past jobs in reverse-chronological order. Add job titles, company names, employment dates, and key responsibilities and achievements for each role.

Use a Cover Letter to Express Yourself

A resume is a concise overview of your skills and experience — a cover letter expands on this foundation. Add a cover letter to share one or two examples of how you excelled in similar roles or how your skills match a company’s needs. Use this sample as a guide or visit our helpful resources to boost your application.

McDonald’s Crew Member Resume FAQ

How should I format my McDonald's crew member resume?

Opt for a clean and organized resume format. Use a professional font, clear headings and bullet points to highlight your skills and experiences.

What if I have not gained experience as a crew member?

Focus on transferable skills gained from school, volunteering or other part-time jobs. Highlight qualities such as customer service, teamwork and communication.

Should I include references on my McDonald's crew member resume?

Don’t add references directly on your resume. Instead, have a separate document prepared with references available upon request.

How do I emphasize my ability to work in a fast-paced environment?

Showcase your multitasking skills, ability to remain calm under pressure, and experience handling time-sensitive tasks in previous roles.

Is it essential to customize my McDonald's crew member resume for each application?

Absolutely! Tailor your resume to highlight transferable skills and experiences most relevant to the specific McDonald’s crew member job description, showing your ideal fit for the role.