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How to Format a Back Office Assistant Resume
The right resume format is a critical element used to pitch your strongest and most marketable skills and accomplishments by organizing the resume sections to match your career level.
This strategy leads employers straight to your strengths. Here, we will discuss the chronological resume for seasoned candidates and the functional resume for entry-level positions.
Let’s break down how you can structure your resume using the correct resume format according to your career level.
Chronological Resume
- 11 years in workforce
- 5 years at this job
- HS High School Diploma
- AS Arts
Work Experience
Back Office Assistant, Medical Assistance Acttalent
February 2017 - Present, Ponte Vedra Beach, FL
- Schedules patient surgeries with preoperative and postoperative appointments.
- Collects surgery deposits and develops a payment plan for uninsured patients.
- Maintains relationships with various medical reps and vendors in order to obtain supplies, devices and services.
Functional Resume
- 3 years in workforce
- 9 months at this job
Professional Skills
Organizational Skills
- Processes, files and organizes legal documents.
- Responsible for acceptance and distribution of all incoming packages, including classified legal documents.
- Processes completed cases, maintaining proper and neat records.
- Instrumental in assisting attorneys and paralegals with research.
Inventory Skills
- Refills patient prescriptions through eClinicalWorks.
- Orders and stocks supplies for patient exam rooms.
- Signs and requests purchase orders for all needed equipment for surgery.
Back Office Assistant Resume Samples
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0-5 years of experience
Process, file, and organize legal documents
- In charge of scanning documents into database and retrieving archived records
- Responsible for acceptance and distribution of all incoming packages, including classified legal documents
- Process completed cases, maintaining proper and neat records
- Instrumental in assisting Attorneys and Paralegals with research
- Provide additional support in any and all other tasks as needed
- Uphold strict level of confidentiality
0-5 years of experience
Schedule patient surgeries, pre-operative and post-operative appointments.
- Refill patient prescriptions through E-Clinicals.
- Order and stock supplies for patient exam rooms.
- Obtain all needed documentation for surgery.
- Verify patient insurance and demographic and insurance information.
- Collect surgery deposits, develop a payment plan for uninsured patients.
- Apply splints and casts.
- Maintain relationships with various medical reps and vendors in order to obtain supplies, devices, and services.
0-5 years of experience
- Provide general reception for patient check in and out, incoming phone calls and scheduling for 4 chairs
- Chairside assisting
- Assisting Dr. with all procedures
- Conducting consults with parents
- Impressions for study models, appliances and Invisalign
- Presented patient education for all appointment types
- Instrument sterilization
0-5 years of experience
- Answer phones and enter patient information into EMR system
- Verify insurance coverage, collect co-payments, deductibles, and completing billing process
- Escort patients to exam rooms and take vital signs such as blood pressure, pulse, and temperature
- Report patient summary to physician
0-5 years of experience
- Assisted with phones and scheduling,
- Filing, medical records, pulling and prepping charts
- Rooming patients, translation
- Verifying benefits and eligibility, referrals
- Assisted with phones, scheduling, filing
0-5 years of experience
- Answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Giving instructions.
- Maintains security by following procedures
- Monitoring logbook
- Managing billing codes
- Maintain an organized work environment
0-5 years of experience
- Check patient in and out for Orthopedics, General Surgery, and Primary Care Doctor
- Provides operational support in delivery of patient care.
- Responsible in answering phone calls and distribution of messages to appropriate clinical support team.
- Schedule patients for new and follow up appointments
- Schedule patients for surgery as well as their pre-op and post-op visits
- Checks in all patients and notifies MA for triage.
- Checks voice mail, emails, scans documents and sort faxes.
- Collects co pays and log appropriately for audit purpose on internal cash sheet.
- Checks the Provider surgeries and inpatient consultation, create an encounter and hand over encounter ID number to the provider and make sure charges are entered, then reconcile the charges.
0-5 years of experience
- Scheduled appointments
- Take accurate vital signs
- Proficiently use the EHR
- Input patient information
0-5 years of experience
- Schedule new and existing patients
- Input new patients into the medical operating system
- Keep office clean and organized
- Create patient visits for billing purposes
- Follow up with patients who missed their appointments
- Answer phones and direct phone call to appropriate recipient
- Create a welcoming environment for patients
- Set patients up for therapies before Chiropractic treatment
- Create training manuals for all of the office tasks
- Work at a fast pace to prevent patients from sitting in waiting room too long
Administrative Cover Letter Examples
Back Office Assistant Resume FAQ
What are the responsibilities of back office assistance?
A back office assistant works on daily administrative tasks.They are key to establishing schedules and keeping the office organized. They maintain leadership’s calendars and keep track of appointments.
A back office assistant job is important for maintaining office supplies, tracking inventory, making payments for contractors and collaborating with other departments. In other words, they are responsible for overall administrative duties.
What skills are needed to work as a back office assistant?
As a back office assistant, you'll be expected to have a range of skills, such as organizational skills, communication, and time management.
To be a valuable asset, you should show your strengths in the following areas:
- Knowledge of business administration
- Attention to detail
- Knowledge of computer operating systems and MS Office software
- Working knowledge of CRM platforms
- Team player
- Verbal communication skills
- Written communication skills
- Planning
These skills are essential for this position. Put them into practice with confidence. For an in-depth guide to having the right skills, check out our Skills to Get Your Resume Noticed in 2022.