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Loss Prevention Manager Resume Samples
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6-10 years of experience
Reports to Director of Loss Prevention
- Managed loss prevention program for 15 stores ($220 million) in Northern New York and Northern New Jersey
- Developed, conducted, and oversaw the implementation of loss prevention training, programs, initiatives, and security
- Saved over $100,000 by reducing workman's compensation and liability claims through individual store training
- Created 3 national training programs for company: Safety/Risk Management, Front-end controls and R-Zone (electronic centers)
0-5 years of experience
Coordinated Loss Prevention and Safety initiatives for 28 stores across 7 states in the Midwest. Aided in creation and implementation of current company Key Performance Indicators guide. Coordinated High Potential Group for West Central region. Facilitated all investigations in Kansas City / Minneapolis districts.
- Reduced inventory shortage, safety worker compensation and general liability dollars by over 40% by applying leadership skills in inspiring and influencing others to achieve outstanding results.
- Field tested as well as helped develop company programs, greatly enhancing profitability.
- Trained new hire District Loss Prevention Managers, as well as interim resource for open districts. Covered multiple districts for 10 out of last 12 months, producing great results and developing high potential talent in multiple districts.
10+ years of experience
Oversees loss prevention activities of a mega scale complex distribution center including monitoring of ECOMM/on-line transactions. Planned, implemented, monitored, and administered security, safety and threat prevention programs. Had direct responsibility for complex safety, security, and environmental programs and issues within assigned area. Insured maximum protection of AAFES assets. Conducted investigations involving pilferage, fraud, waste abuse, misconduct, accidents and other issues. Conducted interviews and prepared case reports. Coordinated with local law enforcement and courts on theft prosecutions.
- Performed regular asset protection reviews. Ensured CCTV system operability and fire suppression system readiness.
- Intimately familiar with DOT regulations both state and federal, including the federal motor carrier safety regulation.
- Supervised up to 3 loss prevention managers and 10 loss prevention assistants.
6-10 years of experience
Supervised the Loss Prevention program for over 190 stores, sales from 1 million to 6 million.
- Investigated and interviewed 700+ associate theft and policy violations cases.
- Developed and implemented compliance programs and audits.
- Assisted in developing and ensuring company policies and procedures were followed.
- Conducted regular shrink and safety awareness training with store staff, district managers and corporate employees.
- Reduced shrink below company average with over 1.5 million dollars saved in 1 year.
- Mentor and trainer for all new Loss prevention personnel.
- Supervised inventories of retail locations to ensure compliance to procedures.
- Assisted law enforcement in several states investigating criminal activity involving Alco retail locations.
- Effectively communicated and worked closely with district and senior staff to reduce shrink and increase profit.
- Became an expert on store systems and operational procedures.
0-5 years of experience
Analyze and interpret daily, weekly and monthly reports/data to detect dishonest associates with positive results
- Establish and maintain communication between LP staff in competing retailers to identify potential trends
- Maintain safety committee through key associates and implement change immediately to positively impact claims
- Promote awareness amongst associates to help identify potential safety hazards
- Review General Liability & Workers Compensation incident reports to ensure accuracy and proficiency
- Train staff in the fundamentals of Loss Prevention, to produce zero liability incidents
- Establish and maintain open lines of communication between state, local and federal law enforcement agencies
- Implement and monitor compliance of loss prevention policies, programs and directives, in order to reduce inventory shrink
0-5 years of experience
In charge of the execution of shrink reduction efforts for 85 store region. Executes and follows-through on all Loss Prevention, security, and safety programs in order to reduce shrink, and create a safe working environment for our customers and team members. Expanded strategies to address shrink concerns and works to attack theft and fraud in a proactive manner.
- Developed strong partnerships with Regional Operations Manager, HR, Regional Sales Manager and District Managers in order to impact shrink results, improve operational controls, safety, reduce liability, and increase store profit.
- Conducts audits, training, physical security checks, & makes recommendations for ways to prevent losses in stores.
- Manages inventory process, investigations (internal/externals), security budgets, training and safety programs.
- Educate and trained store team members in programs and methods for protecting inventory, cash, and employee safety.
- Assesses and analyzes exception reports (XBR), Profit and Loss (P&L), in the areas of POS transactions, cash management, bad debt, and inventory loss.
0-5 years of experience
Responsible for the Loss Prevention efforts of 110 stores ranging in volume from $700,000 to $3,000,000.
- Used the Aspect exception reporting system to identify and resolve internal theft cases.
- Built relationships with senior management to the brand rep level in order to create Loss Prevention awareness in the stores.
- Conducted Loss Prevention training seminars to educate store employees at all levels.
- At the beginning of my employment, my area of responsibility had the highest shrink in the company. Drove the shrink to an acceptable level.
0-5 years of experience
Responsible for the shrink reduction efforts in 13 stores in Dallas and East Texas.
- Direct supervisor for two Area Loss Prevention Coordinators.
- Responsible for all internal/external Investigations.
- Responsible for the LP training efforts in the district.
- Consulted stores in the district on operational/LP audits.
6-10 years of experience
Responsible for planning, organizing, staffing, directing, coordinating, and scheduling the Loss Prevention Division
- Direct and support the Loss Prevention Supervisors in their day to day duties including but not limited to scheduling, staffing, and ensuring all company policies are followed.
- Interview, assess and hire/terminate supervisor, trainers and agents.
- Conduct site visitations on a regular basis to establish and maintain Client relation
- Train and manage education for all staff members
- Responsible for analyzing, projecting and submitting weekly and annual budgeting needs
- Coordinate employee relation issues and involve senior management as needed
- Travel in and out of state depending on the Client's needs
- Conduct ORC interviews/investigations on behalf of the client
0-5 years of experience
Led the LP team: Worked in a 1.2 million sq. ft. fulfillment center, and led a loss prevention team to meet loss prevention objectives. Investigation of theft/fraud, interviewing associates, maintaining physical security requirements, investigation of potential or actual work place violence incidents, risk assessing those incidents and implementing steps to minimize the threat to the business or person.
- Worked closely with HR: Gave input on decisions being made related to the final resolution of both workplace violence cases and theft cases. Shared insight and recommendations to ensure the final outcome was fair and consistent.
- Analyzed large amounts of data: Streamlined it into spreadsheets and utilized it to identify theft patterns, reduce shrink and close investigations.
- 3rd party security company: The security company maintained the physical security of both the building and the truck yard. Worked closely with the guard company account manager and shift supervisors to ensure physical security expectations were met and audited the guards monthly to ensure standards were achieved.
- Managed a $1.2 million/yr. guard budget: Efficiently and frugally managed the budget to ensure billing was accurate and adjusted guard coverage to save the company money. In 2013, the budget was underspent by 15.4% ($84,718) and in 2014, underspent by 16.9% ($92,443).
- Worked in collaboration with the City of PHX: The City had a vested interest in ensuring Amazon traffic was as efficient as possible during peak season, November-December. Developed traffic plans and sought approval of those with the City of PHX. Hired event personnel and off duty police officers to assist in managing a large amount of traffic to help minimize the impact to associates and city traffic.
- Multi-tasked and prioritized workload to ensure deadlines were met: Managed projects, tested new systems and equipment, and gave feedback on what worked or did not work. Generated ideas and influenced key stakeholders to invest in improvements that would enhance physical security and associate experience.
- Work relationships: Built solid and trusting work relationships with site management. Those relationships made it easier to work through obstacles and efficiently problem solve.
- Conducted training: Trained new loss prevention specialists, and loss prevention managers in their job functions. Trained site leadership at various sites on business continuity. Orientated new associates on loss preventions objectives.
- Audited sites: Sites were audited for security compliance, and findings were recapped with the site leadership. Recommendations were made for fixing the issues.
- Oversaw the four PHX sites April-July of 2014: The campus manager position was open and I filled in while it was being backfilled. I attended meetings, checked in with all four site loss prevention specialists on the ground and advised them on their workload and any problems they were having. I advised loss prevention leadership on the status of each site weekly.
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