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Operations Executive Resume Samples
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0-5 years of experience
Led 900+ associates across 13 sites globally. Directed and managed research, resolution and reconcilement functions in support of the company's 5,200 banking centers and 14,000 ATM's., check/image captures sites and cash vaults.
- Generated $25 million annual opportunity by creating and implementing new global service center strategy that transformed traditional "day two" functions.
- Reduced total expense by $14.4 million through global load leveling, staffing to volume, applying Lean concepts and Six Sigma tools and directing site consolidations.
- Improved same day client resolution by 119% through the development of end-to-end client-centric metrics, process improvements and variable staffing to demand.
- Reduced re-work by 46% and improved offshore processing by instilling a global culture, strengthening leadership and implementing process improvements.
0-5 years of experience
Solo entrepreneur helping small physicians manage billing, financial, and business development, functions.
- $1.75 million revenue stream generated over five years through development and roll-out of service business to meet health improvement needs in local marketplace.
- Reached breakeven in three months and profitability in five with zero debt through negotiation of agreements and implementation of tight fiscal controls.
- 43% overhead reduction with improved customer service achieved by identifying practice integration opportunity and merging EMR systems, staff, and urgent care operations.
- 72% revenue growth gained through analysis and integration of alternative products and services to leverage existing client relationships.
0-5 years of experience
Increased the banks debit card activity and overall revenue through implementing an overdraft privilege program and check vendor program resulting in a 1.1 million dollar increase in revenue for the bank
- Successfully converted the banks check vendor program, which resulted in $100,000 in revenue the first eight months of running the program
- Implemented a teller staffing program resulting in increased efficiencies and lower labor costs by approximately $65,000 a month through staffing branches based on projected transaction volume
- Designed and implemented a conversion buddy program, actively participated in merger and conversion related activities
- Facilitated all new branch construction/design and lead all branch openings/closings and relocations
0-5 years of experience
A $125 million 800 employee closely held family enterprise focused on the design, testing and manufacturing of heavy vehicle transportation safety systems. Position is responsible for finance, human resources, administration, purchasing and manufacturing operations.
- Improved labor effectiveness by 25% through Lean Manufacturing; $5.5m annual profit impact.
- Enhanced internal controls; reduced closing cycle by two days; no audit adjustments for two years.
- Organized business reporting into Market Segments and identified leading indicators to measure underlying business trends. Mapped products across market segments.
- Extended Oracle EBS by integrating sales demand planning into ERP. Initiated a comprehensive inventory analysis; improved turns 1.5x, generated $4.0M cash.
- Negotiated new credit facility to support strategic plan
0-5 years of experience
Managed business development opportunities that resulted in a 40% increase in partnerships as well as secured record funding due to marketing strategies
- Developed Marketing plans that increased funding and client bases by 500%
- Utilized brand identification to increase client retention and increase revenues
- Created a distinct stratagem and guiding principles to increase the efficiency of Marketing and Operations Management
- Work with Spanish-speaking and bilingual clients to provide equal representation for the growing Hispanic market
- Managed all operational aspects including financial reporting and general administration duties
- Hired, trained and developed a key staff which developed high profile campaigns and relationships exceeding all corporate quotas
10+ years of experience
Managed up to 30 client projects simultaneously while ensuring seamless implementation
- Conducted client presentations and finalized client contracts with all costs and margin adders
- Cultivated customer relationships to accomplish repeat and referral contracts
- Analyzed architectural blueprints, product manuals, and related plans to formulate response to RFP
- Produced marketing and advertising campaign to create awareness and increase traffic
- Worked to educate clients to build loyalty and drive informed purchases
- Established new business through industry expos, vendor promotions, and networking events
10+ years of experience
Management of Manufacturing, Procurement, Distribution, Quality, Administrative Services and Human Resources
- Oversee all Department budgets and P & L statements
- Spearheaded MRP II implementation, completing successful introduction
- Continuous Improvement in cost of goods and company net profits
- Provided infrastructure for company growth from $700K to 70 million in sales
0-5 years of experience
Effectively coordinated with Steam ship lines, Rail and Trucking companies and other NVOCC's for the timely delivery of shipments.
- Handled Project Shipments, Hazmat materials and Bulk Cargo imports and exports
- Ensured compliance of shipments with Customs and other regulations by reviewing manifest, Bill of Lading, Invoices and Packing List.
- Hands on experience in various logistics, inventory and CBP related software's.
- Assisted shippers and consignees with ISF and AES filings and coordinated with US Customs Brokers for customs clearance procedures.
- Saved transportation expenses by 6% by adopting effective shipment handling and assigning techniques.
- Reduced operating expenses through professional management.
0-5 years of experience
- Transformed Human Resource role through active engagement with employees and created a business partner relationship across management team.
- Collaborated with IT department and Operations to formulate the best communication program for executives to meet customer facing needs
- Led 350+ executives and employees in launch of INSITE II, employee controlled scheduling digital programming
- Conceived and assisted in developing executive incentive programs
- Provided advice in setting growth and development goals
- Achieved voluntary turnover rate of 0%
0-5 years of experience
Promoted appropriate professional working relationships with customers and vendors.
- Eliminated operational redundancies, streamline existing processes, and correct wasteful and unsafe practices.
- Provided oversight and direction to the employees in accordance with the organization's policies and procedures
- Established and maintained relevant controls and feedback systems to monitor the operations of various departments.
- Prepared reports by collecting, analyzing, and summarizing operational data and trends.
- Assisted with accounts receivable and payable to ensure accuracy and timely payment.
- Managed daily sales, payment, and fulfillment on Amazon storefront.
- Analyzed and rewrote procedures/training manuals to improve efficiency and customer service
0-5 years of experience
Responsible for the daily operations of a high production inbound receiving department. Managed operations and led a team of 30-40 team members.
- Successfully on-boarded and coached new team member trainers
- Initiated efforts to address human resources concerns such as approach to diversity, aging workforce and ADA considerations
- Selected to serve on the safety team, communications team, inbound clerical team and inbound trainer team
- Conduct interviews and select new team members for various positions both within the distribution network and across Target
- Managed overall talent to drive results, build teamwork, and develop associates
10+ years of experience
Pioneered and developed a start-up law firm with 3000+ clients
- Managed and advised a team of six in estate planning needs of clients
- Executed wealth management seminars and organized client services
- Experienced in estate planning, tax planning, and retitling of assets
- Developed cost modeling for increasing revenue and reducing expenses
0-5 years of experience
- Supervised a 40-person team responsible for the disposition and turn-in of over 54,000 pieces of excess equipment.
- Served as senior logistics supervisor and mentor for over 2,000 logisticians throughout the division.
- Reviewed logistics performance with customers against targets, benchmarks and timelines.
- Directed team activities, established task priorities, scheduled and tracked work assignments, provided guidance, resolved conflicts and ensured availability of resources.
- Managed and enforced an aggressive supply discipline programs which led to five out of six organizations meeting program standards for fiscal year 2014.
Administrative Cover Letter Examples
