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How to Format a Virtual Assistant Resume
Most job seekers interested in a virtual assistant position should use a chronological resume format. A chronological format prioritizes work history, which helps recruiters and employers get a snapshot of your recent career highlights. But, some candidates benefit from using a different resume format.
The combination format and the functional format are ideal for job seekers who don’t have consistent, long workplace experience. Both formats put a stronger emphasis on skills and abilities. As an example, let’s look at the candidates below.
Candidate A has been a personal assistant for many years, working for two employers over that time and seamlessly transitioning to a virtual position. Candidate B has been in the workforce for a similar length of time but hopped from opportunity to opportunity as a freelancer. We’ve bolded where their experience overlaps in each candidate’s resume so you can see how similar skills are easily repositioned.
1. Candidate A - Chronological Resume
Candidate Info
- 7 years in workforce
- 2 years in current role
- AAS Business administration
Work Experience
- Maintains calendars, sets up meetings, fundraisers and events, and handles general client communications.
- Completes special projects while meeting deadlines and assisting businesses and executives to achieve their specific administrative goals.
- Schedules video teleconferences for training sessions and meetings.
2. Candidate B - Combination Resume
Candidate Info
- 8 years in workforce
- 3 months in current role
- HS High school diploma
Summary of Qualifications
- Multifaceted virtual assistant with over seven years’ experience helping small business owners in all areas of office administration.
- Skilled in calendar management, client communications and event planning.
- Ability to set up and run training sessions and meetings on Microsoft Teams and Zoom.
- Can complete special projects, helping business executives achieve specific administrative goals while meeting deadlines 100% of the time.
- QuickBooks certified.
Virtual Assistant Resume Samples
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Candidate Info
years in workforce
years at this job
Information Technology
Communications And Theatre Arts
Executive Assistant/virtual Assistant
- Recommended administrative action to improve standard operating procedures; developed LEAN workflow improvements to accommodate increasing responsibilities.
- Instrumental in identifying costs, risks, and benefits that decreased office expenditures 15% by establishing business relationships and implementing needed controls on ordering, stock and supplies.
- Responded to calls and provided information concerning company services and products in accordance with established procedures; referred calls to appropriate personnel.
Candidate Info
years in workforce
year at this job
Medical
Virtual Assistant
Attended Office meetings via Skype.
- Handled information from the MLS through scanned documents.
- Managed and Updated Social Media Accounts.
- Recruiting- Posted on Craig's List and Interviewed via Skype and Phone.
- Prepared Presentations on Powerpoint.
- Downloaded Sale Personnel's Recordings for Training Purposes.
- Coordinate and Planned Office Party's and Get-Togethers.
Candidate Info
years in workforce
years at this job
Applied Science
Virtual Assistant
Project Manager on data entry and research projects.
- Managed a team virtually using, skype, phone, and email correspondence.
- Researched information from the web used to create documents and reports for clients.
- Managed several email accounts on a daily basis, ensuring excellent customer care for our clients.
- Trained new associates.
- Wrote Blogs, emails, articles, and manuals keeping the clients company culture in mind.
Candidate Info
years in workforce
years at this job
Medical Assisting
Professional Ad Copy Writer/virtual Assistant
Freelance writer for 5 Real Estate Entities.
- Virtual Assistant-executing multiple administrative tasks including invoicing, mailers, corporate letters, outreach marketing, data entry, updating data bases.
- Work independently meeting quick turn-around times and deadlines.
- Proficient computer skills including uploading completed copy to website, invoice and collected accounts receivable. (utilizing Microsoft Word, Excel, Quickbooks, Power Point)
Candidate Info
years in workforce
year at this job
Business: Marketing & Human Resources
Graphic Design
Marketing Association
Virtual Assistant
- Generate mock promotional product images using Adobe Suite CS6.
- Worked within a strict timeline in order to complete artwork on time.
- Assisted in editing and enhancing companies logos for better results on computer generated artwork.
Candidate Info
years in workforce
months at this job
High School Diploma
Web Publishing
Virtual Assistant
Data Entry
- Entered information from hand written forms into a spreadsheet
- Social Media Management
- Research various companies for contact information
- Input order information into spreadsheets and created invoices
- Edited layout and added content of a 22 page sports apparel catalog
- Established a professional work environment at home
Candidate Info
years in workforce
years at this job
Business Management
Virtual Assistant
Responsible for providing the best virtual assistance to customers with their marketing needs.
- Elements of marketing strategies and activities to a computerized, networked environment such as the Internet.
- Creating, distributing and promoting, e-marketing services to a target market over the Internet or through digital tools.
- Placing calls
- Quickbooks (AP, AR)
- Miscellaneous data entry
Candidate Info
years in workforce
years at this job
Virtual Assistant
Assist with travel arrangements including booking of flights, hotels and car reservations, and other documents as required for staff to travel to global locations (Visa requirements, immunizations, etc.)
- Assist in arranging group travel for conferences, conventions and expos travel.
- Provide timely, accurate and organized responses to business travelers, while processing their travel requirements.
- Maintains calendars and prioritizes meeting requests for management. Reviews incoming correspondence and identifies items of special interest to management; handles routine correspondence and prepares appropriate responses.
- Assist with events including finding a location, ordering food, meeting with location on details, attending the events to provide support, prepare materials, and other needs for a successful event.
Candidate Info
years in workforce
year at this job
Spanish
Virtual Assistant
- Contracted as an organizational assistant in office and virtually
- Updated and converted forms from Microsoft Word into Adobe Acrobat fillable forms
- Verified patient benefits through insurance companies
- Designed business cards using Microsoft Publisher
Candidate Info
years in workforce
months at this job
Liberal Arts & Spanish
Virtual Assistant
Provide comprehensive assistance to lead consultant at Write to [company name] providing administrative and marketing support.
- Provide supporting documentation for client blogs written by consultant
- Serve as recruiter for additional writing staff
- Manage all social media platforms (LinkedIn, Google+, Twitter, Facebook) for Write to [company name] (began September 2014)
- Provide additional project management support on an as-needed basis
Candidate Info
years in workforce
years at this job
Design, Art
Physical Geography, Environmental Science
Virtual Assistant & Online Marketing Consultant
Work from home assisting small business clients with projects.
- Set up and maintenance of blogs, web site updates and edits, keyword research, basic online marketing of blogs and websites.
- Advice on web layouts, creation of flyers, newsletters and auto responders through One Shopping Cart, Constant Contact, Mail Chimp and drip mail campaigns.
- Build HTML newsletter templates, assistance with Podcasting and feeds.
- Project manager roles for marketing, online marketing projects, campaigns and marketing research. Management of a small staff of virtual assistants on projects.
- Research of cities and markets for a commercial real estate investor. Processed potential commercial properties to understand ROI and upside when reviewing potential for investment. Assistance with due diligence process.
Candidate Info
years in workforce
years at this job
Virtual Assistant
Maintain social media sites, engaging conversations regarding relevant material.
- Coordinate with clients to properly and effectively manage scheduling of appointments.
- Serve as the main point of contact for the customers of clients, providing exceptional customer service.
- Retain clients' customer base, while upgrading services.
- Recruit professional sales staff, enabling profitability to expand company growth.
Candidate Info
years in workforce
years at this job
Business
Informational Technology
Freelance Virtual Assistant
- Customer service provided to online web market
- Provided efficient legal assistance to credit card security firm.
- Transcription services
- Created databases and spreadsheets to improve management and reporting accuracy.
- Excelled within deadline-intensive environment, ensuring accurate and on-time completion
- Assisted in all areas of administrative work including data entry, receptionist duties, file
- Prepared and drafted all outgoing correspondence in a timely manner.
Candidate Info
years in workforce
years at this job
Business Administration
Virtual Assistant, CEO
Provide secretarial support by making calls, returning emails, and formatting documents
- Assemble reports, speaking notes, or PowerPoint presentations for meetings or client speaking engagements
- Create and maintain client confidential databases of proprietary information
- Schedule meetings for clients and facilitate time management
- Prepare and deliver billing invoices and other custom reports for clients
Candidate Info
years in workforce
years at this job
Business Management
Personnel Industrial / Relations Management
Virtual Assistant
Provide administrative support; maintain calendar and traveling schedule
- Create, maintain and manage sales reports, correspondence, memoranda, agendas, itineraries, weekly reports and Power Point presentation for meetings.
- Answers customer requests or inquiries concerning customers issues or need regarding products or services
- Create new accounts, place orders and escalate issues to supervisors for contacting vendors and courtesy orders
- Utilizes automated systems to initiate and complete service orders and handle client/customer requests.
- Continually maintain working knowledge of all company products, services and promotions.
- Utilize operational systems to process request for service or assistances
Candidate Info
years in workforce
years at this job
Virtual Assistant
- Routing incoming and outgoing phone calls on a multi-line phone system.
- Performed receptionist/concierge duties.
- Maintained and updated numerous department calendars (in Outlook) and scheduled appointments.
- Sorting and delivering of mail; postage.
- Copy, fax, and shipping of correspondence and documents.
- Assisted with billings.
- Preparation of correspondence such as letters and correspondence on an as needed basis.
Candidate Info
years in workforce
year at this job
Exercise Science
Virtual Assistant
Managed the owner's client information through Google Docs spreadsheets that I created.
- Posted content for clients on their Wordpress sites.
- Updated the owner's Wordpress site.
- Kept track of customer orders that came through 1Shopping Cart to my email account and logged them into a spreadsheet.
Candidate Info
years in workforce
years at this job
Business Administration
Virtual Assistant
Responsible for managing ZOHO CRM system
- Generation of invoices for current customers
- Management of inventory and updated as new orders are received and fulfilled
- Participate in lead generation and opportunity analysis meetings
- Organize and lead phone conferences with clients and graphic designers
- In charge of creating daily management reporting including sales/leads/interactions
Candidate Info
years in workforce
years at this job
Associate of Applied Science
Virtual Assistant
Master level certification from Microsoft in Office 2007 which includes Word, Excel, PowerPoint & Outlook.
- Provides Management & Administrative services for small business owners & entrepreneurs.
- Calendar Management
- Composition of reports, letters, emails, agendas, etc. Development of various forms & materials.
- Proficient in day to day business operations, conducting research & working on projects.
- Composed new &/or streamline old processes & procedures for clients.
- Extensive experience planning comprehensive meetings, both foreign & domestic.
- Cognizant of budgets & have proven to work diligently to find what my clients need within those parameters.
- Provides assurance that accounts are set up, contractual obligations are met.
Candidate Info
years in workforce
years at this job
GED
Cpt
Virtual Assistant
Greet customers in a courteous, friendly, and professional manner.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe and confirm understanding of requirements for qualification.
- Confirm customer understanding and provide additional customer education as needed.
Candidate Info
years in workforce
years at this job
Certificate
Business
Business
Virtual Assistant
- Organized e-mail contacts
- Assisted in marketing events such as e-mail blasts for special events
- Provided administrative and organizational support as needed
Candidate Info
years in workforce
months at this job
Virtual Assistant
- Provided continuous, high quality support to successful Entrepreneur, President/CEO.
- Coordinated schedule, appointments and complex travel arrangements/itineraries.
- Organized and managed email and social media accounts.
- Proofread and edited speeches, reports, presentations, and marketing ads.
- Created contractor agreements.
- Conducted research on the Internet.
- Transcribed training conference calls.
- Managed expense account.
Candidate Info
years in workforce
year at this job
High School Diploma
Virtual Assistant
Develop new strategies for customer retention activities.
- Informed client of new products and benefits
- Built strong customer relationship to establish repeat customers.
- Answering customer concerns in a call center environment.
Candidate Info
years in workforce
years at this job
High School Diploma
Virtual Assistant
Designed electronic file systems and maintained electronic and paper files.
- Utilized data entry and data processing
- Scheduled video teleconferences for training sessions and meetings
- Handle all media and public relation inquiries.
- Do keyword research for SEO and PPC marketing
- Creating and developing Wordpress blogs and other web designs.
- Manage and maintain offline and online coordination (phone calls, email, voice/video chat, etc.)
Candidate Info
years in workforce
months at this job
Environmental Science
Virtual Assistant
- Provide excellent scheduling, research, and other service for 10 clients in a constantly changing, fast-paced environment.
- Average weekly task hours: 12 for travel, purchases, & research; 9 for admin work & data entry; 5 for scheduling; 5 for e-mail processing; 4 for phone calls; 1 hour social media posting.
- Highlighted personnel gap at [company name], resulting in 1 new position on the Learning Team.
Candidate Info
years in workforce
year at this job
Layout/design
Virtual Assistant/customer Service
Researched websites for "owners selling" property
- Analyzed listings to select possible properties
- Used Google Voice to make calls to homeowners
- Explained the program, put them at ease, and asked questions
- Kept track of the phone time so client was accurately billed
- Returned all calls on the same day or within 24 hours
- This process required up to 4 application windows open and switching between each to verify website information while talking to the homeowner and correctly entering answers into a client database
- Became Team Leader, guided new and prospective VA's through the process
Candidate Info
years in workforce
years at this job
High School Diploma
Business
Virtual Assistant - Document Specialist
Sole proprietor of home based business offering administrative services remotely to companies and executives via the Internet.
- Perform secretarial and business administrative tasks.
- Undertake bookkeeping, typing letters and memos, data entry, and invoicing.
- Complete special projects while meeting deadlines and assisting businesses and executives with achieving specific administrative goals.
Candidate Info
years in workforce
years at this job
Science
Master of Arts
Virtual Assistant
Identify and resolve root cause of customer issues.
- Ensure customer satisfaction by providing one call resolution.
- Document customer accounts and payments /payment arrangements/misapplied payments.
- Review customer accounts and update information. Process cancellations and retain customers. Resolve billing disputes.
Candidate Info
years in workforce
years at this job
Paralegal Studies
Project Manager and Virtual Assistant for Web Developer/owner
- Working with clients to retrieve their current needs for their project to convey to owner for design and/or programming. Attention to detail and upselling current order is used.
- Answer emails and keep track of incoming appointments for owner.
- Virtual Assistant position includes answering 150+ emails per day, checking voicemail, and transcribing voicemail into the messaging system.
- Marketing to potential clients
- Handle all new social networking site setup.
- Intermediate knowledge of Wordpress including database and FTP setup.
Candidate Info
years in workforce
year at this job
Associate of Science
Paralegal/criminology
College Prep
Virtual Assistant
Creating and distributing reports
- Drafting, proofreading and editing correspondence
- Scheduling and confirming meetings
- Support aspects of training, recruiting, quality control, production, employee and client communications.
- Coordinate events, appointments & personal tasks
- Utilize up to date modern technology as a means of communications via Email, Fax, Scan, Text, & Social Media.
- Assist with email & Internet marketing, data entry, updates and follow ups
- Perform various clerical and general office support duties
Candidate Info
years in workforce
years at this job
Global Business Leadership
Virtual Assistant/administrative Assistant-pt
Worked with an employer in the real estate industry and assisted through the transition into an entrepreneurial Advisory and consulting business
- Created new customer intake forms and workflow systems for client files, data base retention, invoicing, bookkeeping/accounting and Social Media management
- Real Estate functions included meeting with contractors, scheduling service appointments, research potential target investment areas, supply management faxing, filing, and secretarial, and various office duties
- Functions included appointment scheduling, client follow-up, filing accounts payable and receivable, data base management, and data entry
Candidate Info
years in workforce
years at this job
Event Management
Business Management And Communication
Virtual Assistant / Owner
- Assist small businesses in the areas of office administration, financial management, business planning, project management, grant writing, policy writing, internet research, typesetting, writing projects, and on-site office organization.
- Coordinate and manage data collection and schedules for several Early Care and Early Childhood federally funded projects.
- Event /meeting planning and coordination for in person events and online meetings/trainings
- Author, Freelance Writer (articles, business documents & policies, restaurant reviews), Novelist, Playwright
- Develop seminars and workshops on best business practices, time management, and staff relations.
- Provide data entry, mass mailings, form development, organize & make travel arrangements, and prepare various documents as needed. Proficient in MS Word, MS Excel, MS Publisher, MS Access, Quickbooks & Quicken.
Candidate Info
years in workforce
years at this job
Paralegal
Virtual Assistant
Virtual Office Assistant for multiple clients throughout the state of Colorado.
- QuickBooks Certified
- Website Maintenance and basic design changes.
- Access database design and implementation with training.
- YouTube video productions and video marketing.
- Print marketing, direct mail design and delivery.
- Schedule and calendaring for CEO's and owners of small businesses.
- Grant research, writing for 501c3 organizations, mainly police and sheriff departments.
Candidate Info
years in workforce
years at this job
High School Diploma
Business Administration / Information Systems
Administrative Virtual Assistant (work from Home-p/t)
- Compile, maintain, and update contact lists, mailing lists, letters, and spreadsheets.
- Outline, proofread, and format sponsorship proposals.
- Create and format company outline and policies.
- Internet research, billing, and customer service including sales and sales support.
- Set up Telesummit calls using Instant Teleseminar, working with Practice Pay (Direct Pay), Google Hangout.
- Follow up with new coaching program clients with welcome packets, instructions, and customer service.
Candidate Info
years in workforce
months at this job
Business Administration Major
Virtual Assistant / Admin Officer
- Receives customer communications (phone, email and chat) and sets appointments for electricians if needed.
- Calls prospective clients to see if they need any electrical services.
- Update and upload customer data via the CRM (Zoho)
- Works directly with the company owner for marketing strategies.
- Ensures that the rest of the virtual staff are meeting their goals
- Submits weekly reports to keep track of sales and other activities.
Candidate Info
years in workforce
years at this job
Law And Ethics
Eureeka Virtual Assistant
Managing contact lists and customer spreadsheets
- Maintaining calendars, setting up meetings, fundraising and event planning, and general client communications
- Prepared invoices, reports, memos, letters, financial statements and other documents, using Microsoft Office Suite
- Develop and maintain social media sites such as Website, Facebook, Twitter, YouTube, etc.
- Responsible for all billing and accounting procedures
Candidate Info
years in workforce
years at this job
Business
Personal Assistant - Virtual Assistant
Pull current properties from MLS and set appointments for employer to view properties.
- Process contracts for purchase of properties.
- Help prepare taxes for 6 LLC companies owned by employer.
- Do voice recordings for available properties
- Take potential tenant calls and set appointments for them to view apartments.
- Keep schedule for property manager.
- Keep logs and spreadsheets of monthly tenant income and section 8 payments.
- Contact tenants, caseworkers, inspectors and all necessary calls pertaining to running of property management.
- Process eviction documents.
- Process monthly tenant bills and mail.
- Reconcile expenses and bank statements
Candidate Info
years in workforce
years at this job
Business Administration
Concentration
Education
Virtual Assistant
- Provide professional services to businesses and individuals
- Research information for projects
- Schedule business and personal meetings
- Schedule house cleaning appointments, car rentals, restaurant reservations
- Research price comparisons for products
- Assist in new business ventures, such as researching new business start-up information
Candidate Info
years in workforce
years at this job
Communications / Entertainment Studies
Virtual Assistant
Making phone calls on behalf of clients
- Scheduling appointments (doctors, business, etc)
- Tracking down the best price for something
- Checked and responded to emails
- Prepared and organized spreadsheets
- Assisted with event planning for meetings/conferences
- Finding hotels that meet certain criteria
- Data Entry
Candidate Info
years in workforce
years at this job
Business
Personal Assistant - Virtual Assistant
Pull current properties from MLS and set appointments for employer to view.
- Process contracts for purchase of properties.
- Help prepare taxes for 6 LLC companies owned by employer.
- Do voice recordings for available properties and take potential tenant calls and set
- Keep schedule for property manager.
- Keep logs and spreadsheets of monthly tenant income and section 8 payments.
- Contact tenants, caseworkers, inspectors and all necessary calls pertaining to running of property management.
- Process eviction documents.
- Process monthly tenant bills and mail.
Candidate Info
years in workforce
months at this job
Marketing Management
Virtual Assistant
- Created biographies for artists
- Managed artists’ calendars
- Managed manager’s emails
- Created press kits
- Assisted in day to day operations of the business
Candidate Info
years in workforce
years at this job
Real Estate License
Virtual Assistant
Prepare contracts and proposals and maintain calendar of speaking engagements.
- Send out e-newsletters. Ship book and CD orders.
- Perform administrative and bookkeeping duties.
- A work from home position while caring for an ill parent who has since passed away.
Candidate Info
years in workforce
years at this job
High School Diploma
Certificate
Consultant /virtual Assistant
Provide assistance to various clients.
- Create Excel databases.
- Assist with the coordination of meetings, events and project management.
- Reconcile expenses.
- Perform basic, intermediate and expert Microsoft Office functions.
- Perform basic, intermediate and expert administrative functions.
Candidate Info
years in workforce
years at this job
Business Management
Theology
Virtual Assistant
- Effectively manage contact lists and customer spreadsheets and reports
- Maintain calendars and set up meetings
- Handle client inquiries by phone or email
- Prepare, collate and ship proposals and meeting materials
- Manage client social media, i.e. Facebook, Twitter, LinkedIn, etc.
- Conduct specialized Internet Research
- Prepare and send out email newsletter
Candidate Info
years in workforce
years at this job
Sociology
Virtual Assistant
Client calendar/email management.
- Professional and personal research and support.
- Social media manager support.
- Plan and book travel.
- Shopping and arranging local services
- Kickstarter campaign research and support.
Candidate Info
years in workforce
years at this job
Area Of Concentration: Education
Virtual Assistant
- Provide administrative assistance to small business owners
- Create databases
- Follow-up on sales leads and appointment setting
- Assist business groups in defining their marketing and communication needs with social media
Candidate Info
years in workforce
years at this job
Professional Management
Business Administration
Paralegal
Freelance Designer / Project Manager / Virtual Assistant
- Project Manager for web design firm.
- Real estate agent & social media director for Metro Premier Homes.
- Edit and format proposals, presentations, and designs for government contractors and businesses.
- Provide social media content for small businesses.
- Logo design, graphic design, advertising, and marketing.
- Sales for health and fitness company.
- Virtual Assistant for debt consolidation company.
Candidate Info
years in workforce
years at this job
Virtual Assistant
- Desktop Publishing (newsletters, brochures, etc.)
- Contract creation and editing
- Content writing for various websites
- Front desk reception/assisting guests, employees and contractors
- Creation of working estimates/contracts
- Records management, including billing and filing
- Meeting/maintaining sales goals
Virtual Assistant Resume Success Stories
Virtual Assistant Resume FAQ
What should a virtual assistant put on a resume?
A virtual assistant resume should include the major resume sections, such as:
- Contact info
- Professional summary or resume objective statement
- Work history
- List of skills
- Education
Additionally, virtual assistants should consider adding optional sections like volunteer work or certifications.
How do I write a resume for a virtual assistant with no experience?
If you don’t have any experience in the role, you should use a functional resume format to showcase skills instead of work history. In the “Summary of Qualifications” section, you can highlight your most relevant skills in bullet points. Make sure to list every possible qualification, whether you picked them up at a previous job, at school or on your own schedule.
Finally, make sure to read the job description closely. You should use similar wording to the job ad on your resume whenever you can.
How do you describe virtual assistant skills?
Virtual assistant skills fall into two categories: soft skills and hard skills. Soft skills are the intangible qualities that make someone a good employee and co-worker, while hard skills are measurable and certifiable technical abilities.
Virtual assistant soft skills may include:
- Verbal and written communication
- Problem-solving
- Ability to work under pressure
Virtual assistant hard skills may include:
- Calendar management
- Data entry
- Setting up webinars
