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0-5 years of experience
Managed the commercial growth globally through twelve Regional Commercial Managers with sales activities in over thirty five countries in CCU, Modular, track and trace, services, and chemicals business for the offshore industry.
- Developed, implemented, and managed a Global Strategic Account strategy resulting in over 20% growth at named accounts.
- Managed issue resolution and growth strategies along with global frame agreements tailored to specific customer and regional business requirements.
- Developed communication processes, product introduction plans, expansion processes, KPI performance tracking, and organized segmented local teams into global sales organization.
- Extensive international travel with direct customer contact for sales and contract negotiations.
- Developed and managed a global Value Proposition emphasis to create differential niche and increased profitability.
0-5 years of experience
Re-designed 20-year-old accounting system to achieve better organization and higher workflow.
- Monitored company's cash flow donations of +$500,000 per year.
- Coordinated fund disbursements of +$500,000 annually to appropriate relief and development projects.
- Aided directors and managers with weekly, monthly, and yearly financial reporting based on accounting data.
- Reconciled monthly company's multiple bank accounts.
- Managed accounts receivable and accounts payable every week.
0-5 years of experience
Consistently awarded "best in class" for outstanding sales performance. Ranked #1 nationally for performance to monthly sales volume target (averaging $16M in revenue/22,000 net customer adds/160% to quota plan).
- Directed the successful opening of 145 branded partner retail store locations.
- Reduced customer churn in business unit from 3.1% to 1.4% and ranked #1 nationally for performance in category.
- Grew customer traffic conversion rate from 5.8% to 11.7%, posting highest total throughout entire company.
- Delivered highest per store average sales for mobile broadband/tablets in entire company; grew from .75 to 21 PSA.
10+ years of experience
Created and produced "The Vinny" for Tennessee Junior Golf: raised $85K in the first year. Increased revenues by more than 100% in the second year by building new relationships and significantly increasing corporate sponsorships. Raised more than $10 MILLION DOLLARS since 1993.
- Generated more than $1M in profit over a three-year period for Lawrence Taylor of the New York Giant's. Secured long-term contracts with KFC, Nike, Nabisco, Pepsi Cola and Doral. Targeted golf.
- As National Accounts Manager for Somerset Importers Ltd. positioned Tanqueray as the #1 selling imported gin in the market, improved ROI by 80% and increased sales from 50,000 cases per year to 2,000,000 cases per year by creating effective marketing programs and penetrating new markets.
- Created and managed "The DeTour, " a "golf and music extravaganza" hosted by Toby Keith and Phil Mickelson at Grayhawk Golf Club in Scottsdale, Arizona. The "event" benefitted Children's Hospital in Phoenix, Arizona. Raised more than $1M and attracted major celebrities. "The Detour" became the most successful "special event" in the greater Phoenix area.
- Enabled Fred Waring's Resort, Shawnee Inn, Shawnee-On-Delaware, Pa. to host the NCAA Golf Championship and secured Pennsylvania University to serve as the host school. Boosted hotel room sales by 23%, food/beverage sales by 60%, and merchandise sales by 55%. Created and implemented a sales/marketing strategy to obtain national sponsors. Secured first Title Sponsor for an NCAA Event (Pepsi Cola).
0-5 years of experience
Routinely engages in activities to build relationships and grow sales with key accounts at DM level
- Uses appropriate communication processes monthly to keep DM's and store level managers informed of programs and initiatives
- Increased product presence by 300% first week of promotion, established relationships and was able to get product placements for Birmingham region approved for the entire year
- Increased overall sales by 40% average for the year
- Coordinate sales and marketing initiatives including pre-sales to 100 stores. Provide client support in sales, billing and product knowledge.
- Negotiate premium placement in stores with impactful displays to drive product velocity and upheld strong working relationships with store owners.
- Grew sales to 30% average for the year
0-5 years of experience
Exceeding monthly objectives by developing existing and new business relationships. Managing accounts and developing unique customized solutions and strategies aligned with client's objectives and goals, utilizing multiple advertising options including traditional print, Niche publications (Local Community and Military publications) and multitude of digital solutions: Data-Driven Site and Search Retargeting, Rich Media, Mobile, SEM, SEO, Geo and Contextual Display on Jacksonville.com and Ad Network.
- Sales Person of the month: May, September, October 2013, September 2014
- Runner up Sales Person of the year, 2013
- Promoted to Key Accounts Manager after 6 months
- Increased 2013 Annual Revenue over $900,000
0-5 years of experience
Management of key accounts over 50% of total company revenue.
- Marketing and development of local and national product distribution for clients to consumers and retail markets of a total gross in excess of $2.5 million.
- Managed a successful social media campaign that expanded clients' online community by nearly 30,000 members and saw a sentiment balance increase of 14% is sales.
- Earned 2012 All-star Award for Most Retail Distribution sales.
- Develop new partnerships and client services to increase sales and drive demand of product.
- Analyze and generate reports to show progress and changes.
- Recruit, hire and manage staff, including setting goals, training and reviewing performance.
6-10 years of experience
Worked collaboratively with major clients to ensure proper shipping and receiving of materials, including making transportation arrangements, domestic & international
- Managed key accounts with high-revenue; recognized for outstanding customer service
- Personally consulted with customers to identify needs and resolve any issues
- Responsible for monthly billing and accuracy
- For account maintenance, produced several written and visual aid handbooks to be used by staff members
0-5 years of experience
Provided administrative and business support to Office Manager and President including calendar management, financial management, communications, and events/logistics coordination.
- Assisted upper level management with the recruitment, interviewing and hiring of new candidates.
- Certified that all customer accounts were up to date by maintaining accurate Accounts Receivables using QuickBooks software.
- Electronically and manually filed medical claims with appropriate ICD-9 and CPT codes with designated insurance provider.
- Maintained up to date business accounting records by managing the collection of past due patient accounts.
- Successfully developed marketing ideas to extend corporate business models to new and existing clients.
- Successfully coordinated and scheduled various Flu clinics with local businesses.
0-5 years of experience
Manage Bookkeeping operations and implement best practices within the company
- Designed and maintained efficient process standards and maximize system resources to continue to develop procedures and policy standards to enhance company operations
- Communicated and coordinated accounts payable policies, practices, and procedures to company managers, officials, and vendors
- Monitored and analyzed work to develop efficient procedures and utilization of resources while maintaining a high level of accuracy
- Prepared monthly accruals in accordance with the closing schedule and reconcile General Ledger accounts related to accounts payable
- Ensured timely payment of vendor invoices and maintained accurate records
- Prepared and filed monthly MBE Report
- Completed year-end 1099 filing with supporting schedules
0-5 years of experience
Developed Customer Response Management system on Excel to track calls made and emails sent to prospective and current customers, my system was eventually imported to the CRM system Sugar
- Maintained and updated customer information daily
- Handled incoming customer service calls and emails for free pick-ups of used and broken electronics
- Coordinated with the Scheduling Department to insure pick-ups occurred
- Trained new employees on Sugar
- Researched for new leads
- Previously developed shipping/customer service system for eBay sales before moving to Accounts
0-5 years of experience
Supervised personnel and provided guidance with daily responsibilities such as record keeping, claim entries, payment postings, payment transactions and patient transportation.
- Executed plans of improvement and process efficiencies by supporting filed personnel (answered multi line phone system, prepared quotes and coded invoices).
- Researched and resolved customer disputes; collaborated with MEDICAID, MEDICARE and Private Insurance providers to establish relationships and resolve billing issues to secure payment of outstanding invoices while maintaining customer relations.
- Prepared weekly status update reports and participated in weekly/monthly meetings with management to advice on accounts; provided recommendations to resolve issues and secure payments.
- Assisted vendors with billing issues; prepared special billing documents as requested by customers.
- Pulled monthly reports for project managers to review and approve billings.
- Served as dispatching coordinator as needed
6-10 years of experience
Responsible for 623 retail Education clients, including 400+ retail Office Products clients and 1200+ retail Art Material clients. Improved customer satisfaction by 85% and maintained 75% sales retention rate.
- Key Account Manager for top 10% of sales income producing accounts
- Develop and maintain strong customer relationship to identify customer needs, identify solutions and monitor results.
- Grow new customer base while increasing current customer satisfaction.
- Developed marketing materials for national and regional distribution, focusing on new products and sales campaigns.
- Trained new sales and support personnel for three product divisions.
- Provided training and support for Online Web Catalog customers for three product divisions.
- Coordinated custom catalog and flyer projects from Sale through Production to Delivery with page counts ranging from 4 to 600 pages and quantities from 250 to 150,000, including managing Direct Mail Campaigns.
- Organized and coordinated three national trade shows annually, including travel coordination, booth setup and removal.
0-5 years of experience
Regained market share in Southern California agricultural and chemical industries
- Negotiated a $2,000 contract during training period
- Coordinated inventory, custom orders and developed online marketing strategies
- Grew customer base and built relations while expanding new territory
0-5 years of experience
Effective territory Management
- Grew territory 25%
- Developed new products and promotions
- Maintained daily, weekly and monthly sales reports
- Trained Doctors and staff on new products and technology
- Created "Basic Optics and Principles" training book for customer service
- Projected and set weekly/ monthly sales goals
0-5 years of experience
- Maintained accounts receivables and payables
- Successfully increased customer base by 15% via various marketing efforts.
- Cut operational costs by 5% by negotiating with suppliers and vendors.
- Trained 4 employees.
6-10 years of experience
Managed all medical billing related operations including insurance and Medicaid verification, coding, accounts receivable, billing and collections.
- Directly managed and oversaw the staffing, training, support and development of the billing department.
- Actively monitored revenue cycle, track denial reports and time in accounts receivable.
- Ensured correct, timely, accurate processing of all billing accounts.
- Developed, implemented and maintained standard business analytics and prepare periodic management reports.
- Developed, maintained and documented standardized billing department policies and procedures.
- Maintained current knowledge of relevant insurance and Medicaid coding and reimbursement issues.
- Ensured clinical and billing staff was appropriately updated on coding requirements.
- Initiated the development of the billing department and maintained it efficiently.
- Trained clinical and billing staff on coding requirements.
0-5 years of experience
Took high volume inbound and outbound calls for account resolutions, maintaining account documentation within Excel Spreadsheets.
- Created delinquent and financial reports for other departments.
- Liaison between dealers and clients to provide financing and process applications.
- Oversaw over 400 plus accounts at one time, resolving 40% of delinquent accounts in 7 different states.
- Used excellent attention to details for verifying amounts and update adequate pricing on applications.
- Responded to inquiries through Outlook.
0-5 years of experience
- Received two promotions in a matter of 18 months
- Increased customer payments by 2% in the last three months
- Received accounts manager of the month for the entire district
- Established and maintains a positive rapport with customers, supervisors, and subordinates
- Collects approximately $100,000 per month in customer payments
- Performs other managerial duties including inventory control, training new employees, opening and closing the store, making deposits, supervising subordinates, and delegating tasks
0-5 years of experience
Tracked work related income and expenditures for a private primary care physician
- Managed tax related spreadsheets
- Organized the schedule of coverage for the physician's multiple coverage responsibilities
- Facilitated in the preparation of applications for multiple state medical licensing boards
0-5 years of experience
Responsible for sales, distribution, resets and presentations to all classes of trade i.e. Grocery, Convenience, Mass, and Military.
- Promoted to National Accounts Manager from Relief Account Manger in 3 months.
- Gained distribution of multiple lines in 6 accounts.
- Responsible for all military business in New Orleans market.
- Managed AB Marketing planograms.
- Increase sales in accounts by 25%.
- Responsible for coordinating parades for Clydesdales.
0-5 years of experience
Sales, customer service, inventory, daily deposits, cleaning, delivery and set up of merchandise
- Managed customer accounts
- Processed order forms, verified customers references
- Filing, faxing, answering multi-line phones
- Help bring a 300 customer account store to over 650 customer count in less than 6 months
- Achieved the elite customer growth award in the whole company
0-5 years of experience
Managed and oversaw daily payables and receivables using Yardi Voyager for multiple locations
- Reconciled three bank accounts per property within one week on a monthly basis
- Reviewed property managers' monthly closing reports for accuracy
- Acted as point of contact between corporate office, property managers and 3rd party collection agency
- Traveled to properties to assist property manager and staff during resident turn-over week
10+ years of experience
Duties include but not limited to: Accounts receivable, purchasing, Collections, billing, customer service, creating work tickets, dispatch, sales, inventory, daily deposits, and bookkeeping.
- Responsible for establishing and maintaining account and relationship with Broward & Miami-Dade County Public Schools.
- Responsible for training employees on new billing system.
- Ensured all fleet were replenished with supplies and equipment.
- Assist in warehouse, move pallets with fork lift and load/unload trucks.
- Developed and submitted bids for new contracts.
- Gained new contracts increasing company's revenue by $1,000,000.00 per year.
0-5 years of experience
Promote the following products for large international manufacturers on a rep basis: motor control and automation, enclosure and climate control, safety, dry type transformers, and industrial control connection products.
- Management responsibilities include sales, marketing, and product training with distributors and OEM accounts in the Carolinas and Virginia. Product Sales Manager for Jefferson Electric and Erico Eriflex within our organization.
- Major manufacturers include: ABB Low Voltage Products, Jokab Safety, Trans-Coil, Bonitron, Jefferson Electric, Rittal Corporation, Macromatic, and Erico Eriflex Low Voltage Power Distribution Products.
- Continue to represent Jefferson Electric and Erico Eriflex even as Rep Firm changes.
- Growth of over 600% for Jefferson Electric and 32% for Erico Eriflex in 2014.
- Booked the largest single order in the 100 year history of Jefferson Electric.
- Growth of 14% minimum with all other product lines.
0-5 years of experience
Managed existing accounts with clients in an effort to maintain business - responsible for a 3,000+ client workload within the medical and fitness industry
- Identified new sales opportunities and develop plans to secure businesses
- Worked closely with client services to ensure needs are met; managed conflicts and promoted solutions
- Worked on special assignments such as bids on municipalities debt
- Kept abreast of laws required by FDCPA (Fair Debt Credit Protection Act)
0-5 years of experience
- Establish and maintain a sound, proactive relationship in service of over 250 clients/members
- Generate account invoices to recurrently accrue approximately $80k in monthly revenue and sales
- Regularly process insurance benefit payments specific to physical therapy visits
- Provide daily and weekly reports vertically and horizontally throughout the organization
- Ensure all inquiries and account-specific questions are expeditiously answered
- Assisted during transition of ownership from EZIA Human Performance to NAKOA Fitness and Physical Therapy
0-5 years of experience
- Managed $22 million in annual sales.
- Increased annual sales from $9 million to $22 million through direct sales to national accounts and the addition of strategic new accounts.
- Developed and implemented strategic account plans for large companies such as GE, Siemens and Rockwell.
- Provided technical and applications support to major accounts.
- Provided pricing and new product development feedback to the Marketing Department.
- Project Manager for large national account projects such as JIT and private brand lines.
- Scheduled and oversaw quality and new customer audits.
- Represented Hammond Power Solutions at national trade shows.
6-10 years of experience
- Managed projects and maintained the custom inventory levels for top customers
- Figured margins and sell prices to the customers
- Helped develop B accounts into A accounts with 4 sales people
0-5 years of experience
- Accounts Receivables-Reconciliation of all accounts, Collections, Daily Cash Flow
- Led "cleanup" of company receivables and files. Restored organization to financial and operational records and accelerated data input, processing and retrieval times.
- Customer Service/Returns- Handled all merchandise returns, Freight Claims, Shipment Disputes, Customer Service complaints, Shipping/Sales Errors, Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
- Human Resources-Handled all Human Resource needs in-house and processed to the Corporate Office.
- Preparation of Financials Statement and associated reports.
10+ years of experience
Reconciled monthly financial statements
- Prepared payroll for 12 employees
- Handled human resources matters
- Handled accounts payable/accounts receivables for $3 million non-profit corporation
- Prepared monthly financial reports for board of directors
- Posted payments for 15,000 membership and exhibitors
- Served as staff liaison with Administaff & AXA Advisors for Association
- Conducted annual audit of financial records with audit firm
0-5 years of experience
Coordinated training and distribution of new SAP system, on contract, to improve production and increase profits for multi-billion dollar company
- Maintained and managed orders and accounts of up to $1B
- Developed fiscal year-end reports for clients
- Reported directly to the president of the company as a member of an exclusive team
0-5 years of experience
Collected and processed tenant rent payments
- Managed delinquency and was able to avoid evictions by working with tenants to receive payments
- Completed audits of all tenant accounts
- Was solely responsible for all tenant accounts and interacted with both staff and tenants with regards to any issues
- Processed leases for approval
- Completed other office tasks as needed, such as filing, retrieving tenant packages, fielding resident walk-ins, and giving tours of the property to prospective residents
Administrative Cover Letter Examples
