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Front Desk Associate Resume Samples
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0-5 years of experience
Extensive experience in developing, implementing and evaluating guest service standards.
- Oversee and supervise all duties performed by entire Front Office Host.
- Certified new hire trainer
- Manager on Duty of sold-out nights, night audits and other shifts
0-5 years of experience
Serve as the main point of contact for all gym members
- Train newly hired employees on front desk responsibilities and gym protocols
- Provide friendly and courteous service to all existing clientele as well as prospective customers
- Review past due accounts with clients and establish payment plans
- Oversee all cash register sales
0-5 years of experience
Sign in members as well as their guest before entering club.
- Handled multi-line phone.
- Protected members privacy.
- Escorted new members through the facility.
- Created weekly class schedules.
- Provided excellent customer service.
0-5 years of experience
Conduct daily front desk responsibilities
- Train new employees
- Provide customer service face to face and by phone
- Assist members with proper usage of gym equipment
- Clean gym equipment
- Conduct opening and closing responsibilities
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