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Front Desk Representative Resume Samples
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Candidate Info
years in workforce
year at this job
Arabic Literature
Italian
Front Desk Representative
Provide superb guest service while performing all front desk tasks for an extended stay property. Insure efficiency and excellent guest survey scores by guiding the guest through check in and check out process. Seize opportunities to mold guests' stays into unique and memorable experiences
- Coordinate multiple departments including Engineering and Housekeeping to ensure extended stay guests have worry free Marriot experience
- Ensure all guest transportation needs are satisfied by utilizing hotel shuttle, taxis, and independent transportation professionals
- Provide quick and friendly service while multitasking in a fast paced work environment
- Perform Housekeeping/Steward tasks as required by daily work routine.
- Communicate all guest needs and issues to management and staff via e-mail and face to face interactions
Candidate Info
years in workforce
years at this job
Arts
Science
Front Desk Representative
- Answered and directed phone calls
- Created reservations for guest via phone and in person
- Accommodated guest's special needs and requests
- Conflict resolution for guests who are displeased with services
- Cleaned and maintained gift shop
- Process credit card payments
Candidate Info
years in workforce
years at this job
High School Diploma
Cosmetology Program
Front Desk Representative
- Addressed client needs
- Answered telephone calls
- Provided excellent customer service to clients and potential clients
- Provided exceptional product and merchandise information to clients
- Promoted spa services and retail products to clients
- Processed all cash, check and credit card transactions
- Replenished floor stock to ensure product availability
- Assisted spa technicians with room set-up
Candidate Info
years in workforce
year at this job
High School Diploma
Front Desk Representative
- Greet all guests in courteous and professional manner
- Manges a variety of customer service and adminstrative task
- Perform front-desk reception within high volume envrioment
- Balance all payment process
- Recommended top dining and entertainment options for guests
- Log in guests request and deliver items to guests' room
Candidate Info
years in workforce
year at this job
High School Diploma
Front Desk Representative
- Promoted positive guest relations to all individuals approaching the Front Desk
- Liaised with vendors to resolve issues with Internet phone and in room movies.
- Issued keycards and location instructions to each guest
- Cleaned and maintained lobby and common areas restocking supplies and watering plants
- Advised housekeeping staff when rooms have been vacated and are ready for cleaning
- Deposited guest valuables in hotel safes or safe-deposit boxes
- Showed excellent listening skills with the ability to acknowledge the issue, displayed empathy and concern over their problem, analyzed the root cause and assure a resolution
- Demonstrated a sense of urgency and pride while executing tasks and processes
- Engaged in genuine conversation while completing check-ins quickly and accurately
- Understood and followed all company-defined policies and procedures
Candidate Info
years in workforce
years at this job
High School Diploma
High School Diploma
Lead Dental Assistant Front Desk Representative
Handles all administrative duties, All front desk activities as well such as answering calls, Scheduling, Billing and handling all insurance verifications.
- Perform general chair side duties, assist with surgical extractions, and Endodontic procedures
- Record treatment information
- Instruct patients in oral hygiene
- Prepping the operatory and patients, Sterilization, radiology
Candidate Info
years in workforce
years at this job
Criminal Justice
Front Desk Representative
- Energetic and employee with strong customer service skills
- Multitask on a daily basis by answering phones, scheduling appointments and collecting insurance payments
- Help translate important medical information to patients in Spanish
- Deliver clear spoken written communication with patients, doctors, insurance companies and law firms
- Schedule appointments for patients before they leave the office
- Organize work area daily to create efficiency
Candidate Info
years in workforce
months at this job
High School Diploma
Business Administration
Front Desk Representative
- Answer phones in a pleasant manner using the "shop call" formula
- Provide each guest with quality customer service
- Check each guest in and out of the system
- Verify and update guest information in operating system
- Maintain lobby, pool and kitchen areas
- Keep guest supplies in stock
Candidate Info
years in workforce
months at this job
Nursing
Front Desk Representative/ Receptionist
- Answer and return phone calls from customers
- Pitched sales to new customer and provided tours.
- Booked and created new schedule for new customers in the system
- Handled emails
- Took class payments from customers
- Clean work area before, during and after shift
Candidate Info
years in workforce
year at this job
High School Diploma
Front Desk Representative
- Greet and welcome hotel guests with a smile.
- Organize, stock and maintain the front desk area.
- Deal with hotel guest problems and concerns.
- Resolve guest issues.
- Run nightly audit and complete daily accounting reports
Candidate Info
years in workforce
months at this job
Associate of Science
Psychology
Front Desk Representative
- Help customers check in
- Train new employees that are recently hired for the job
- Maintain company standards by answering the phone, filling out maintenance logs and keeping gym clean
Candidate Info
years in workforce
months at this job
Business Management
Front Desk Representative
- Explaining policies regarding insurance and payment procedures to patients
- Responsible for collecting patient co-payments, balancing day receipts, verifying the number of encounter forms and completing daily statistics.
- Functions as a resource to patients through verbal and written communication.
Candidate Info
years in workforce
months at this job
GED
Front Desk Representative
- Register & process guest and their assigned rooms
- Accommodate guest request
- Communicating with hotel staff on the status of guest rooms
- Up selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
- Answer telephone calls and enter data into computer
Candidate Info
years in workforce
months at this job
High School Diploma
Health Science
Front Desk Representative
- Verification of insurance
- Uploads insurance card and valid identification
- Maintain security awareness and confidentiality
- Schedule appointments
- Verify and collect co-pays, surgery pre-pays and co-insurances
- Verify and submit batched receipts and bank deposits
- Monitor and maintain office equipment
Candidate Info
years in workforce
years at this job
Medical Administrative Assistant
Front Desk Representative
Check Patients in and out
- Front Desk coverage and phones
- Accept payments, issue receipts
- Schedule patients for upcoming appointments
- Reminder calls of appointments
- Verifying Insurances
- Applying Co Payments
- Applying EOB
- Posting Payment
Candidate Info
years in workforce
months at this job
Administration
Front Desk Representative
- Answer and route all incoming calls
- Operate computer system
- Answer guest inquiries
- Check guest in and out
- Handle money accurately
- Run reports
Candidate Info
years in workforce
years at this job
Criminal Justice Of Law
Front Desk Representative
- Data Entry
- Guest Check-ins
- Guest Services/Reservations/Payments/Registrations/Departures
Front Desk Representative Resume Success Stories
