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Assistant Administrator Resume Samples
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0-5 years of experience
Responsible for providing management and leadership to Guest Services Division: Nutrition Services, Laboratory Services, Textile Services, Environmental Services, Guest Relations, Customer Services, Parking Services, and Transportation Services.
- Patient Satisfaction - Patient Relations Department resolved patient complaints from 17 days to 7 days. Executed the implementation of Press, Ganey Patient Satisfaction Program. Results increased hospital-wide patient satisfaction score from 83% to 88%.
- Laboratory Services - reduced reference lab expense by $1.5M by acquiring capital to perform in-house testing for HIV Vial Load, Nephrometry, and Cardiology laboratory procedures. Collaborated with Lab Director and Cancer Center Director to enhance JPS Outpatient Cancer Center laboratory services.
- Nutrition Services - Increased employee and patient satisfaction by implementing A-la-Cart services to the Women's & Children's Units, and night-time cafeteria services for employees. Supervised plans for a new cafeteria to be added to new wing of hospital.
- Environmental Services - improved departments "overall cleanliness scores" System-wide as a result of implementing EVS 10-point Cleanliness Initiative.
10+ years of experience
(PRN) (Prior, 11 years, full time)
Managed facility for developmentally disabled residents. Acted as front-line contact and supported 24/7/365 operation. Planned activities and managed individual resident, and facility activity budgets.
- Evaluated and streamlined operations. Delivered 20% improvement in carrying out daily functions. Trained and directed employees instilling care standards and service expectations.
- Conducted intake interviews, assessed resident needs, and collaborated with leadership regarding admission.
- Earned "Employee of the Year" 5 times during tenure, and drove client retention to 98%.
0-5 years of experience
Assisted in program design
- Wrote and developed program curriculum
- Managed and supervised food service program
- Coordinated the referral process with Juvenile Court service representatives and clients
- Timekeeper
- Managed Infocus purchase and procurement operations for the department
0-5 years of experience
Non skilled home health care business providing home care services to local communities.
Progressed steadily taking on several roles while supporting over 400 clients and 250 field staff employees. Roles have included Staffing Supervisor, Healthcare Specialist and Assistant Administrator.
- Staffing Supervisor: Daily tasks included but were not limited to, staffed PCA's, CNA's and LPN's based on clients needs. Worked closely with clients to satisfy their staffing needs and or concerns. Completed client orders via referral sources including doctors offices, Rehabs, hospitals and facilities. Confirmed and verified payer sources including insurance and Medicaid eligibility. Monitored all field staff employee credentials include TB, license, insurance, CPR, evaluations and probations. Prepared all paperwork for new admissions. Other administrative duties included, on-call, field staff payroll, ordering office supplies, several weekly reports, VEC hearings and some HR duties.
- Healthcare Specialist: Key role to market and build relationships with referral sources.
- Assistant Administrator: Staffed a drop site location to ensure coverage area saturation. Duties included but were not limited to all administrative duties, HR, recruiting, marketing, field staff payroll, hiring of all field staff, attending referral source events, networking, staffing, orientations, numerous reports, in-home client visits and on-call
- Developed and implemented a company wide Medicaid Verification Policy to reduce write-offs due to non-eligible Medicaid clients receiving services.
- Played a key role in the creation and development of the Pet Care Division.
- Developed budgets, managed office and streamlined operations to increase productivity and company profits.
0-5 years of experience
Development and implementation of individual program plan in accordance with applicable state and federal regulations. Coordinate all habilitation direct care services as defined by State and Federal regulations provided to residents within the facility.
- Ensure that the facility is in compliance with all active treatment regulations in providing habilitation services.
- Coordinate efforts of the Interdisciplinary Team and program staff to ensure that each individual is receiving optimum services, which meet his/her individual needs.
- Develop, implement, review, and document the residents' individual program plans.
- Assist Administrator in coordinating all referrals, admissions, transfers, and dismissals of individuals from the facility.
- Serve as a member of the Admissions Team and provide necessary assessments and documentation.
- Conduct staff training.
- Participate/chair required committee meetings.
0-5 years of experience
Oversee daily operations, oversee workflow, troubleshoot, time keeper. Work to resolve patient complaints to ensure patient satisfaction. Collaborate with staff members to achieve daily activites. Planned and followed up on goals that are met for our clients. Ensure the organizational goals are met by attending management meetings. Train and mentor staff to ensure work is productive and oversights are minimal
- Maintain time and attendance, time off request, vacations, while coordinating coverage.
- Hire set goals and objectives to ensure appropriate training of staff.
- Assist in placement of new patients.
- Manage and maintain patient records.
- Initiate work orders for repairs and seeing them through to completion.
- Set up training for new employees
- Schedule appointments and make necessary arrangements of transportation.
10+ years of experience
80 beds and 55 direct reports.
- Assisted Administrator with all aspects of the facility to include kitchen/dietary,
- Created and maintained all internal forms utilizing Microsoft Office.
- Created emergency evacuation policies/procedures and Employee Manual.
- Solely Responsible for online Medicaid Transportation and Medicaid Billing.
- Monthly quality assurance audits according to NY State Department of Health
- Managed all resident personal allowance accounts and petty cash disbursements.
- Concurrent performance of multiple tasks at the same time.
0-5 years of experience
Direct experience in managing the Admissions, Business Office, Dietary, Activities and
Housekeeping and Laundry Departments in a skilled nursing facility
- Selects, Trains, schedules and assigns tasks to department staff to ensure efficient and effective operation of the department
- Maintains records, manages budget and supplies within the financial budget.
- Prepares orders and dispenses supplies based on inventory, need, and budget
- Attended care plan meetings to evaluate patients' improvements during their stay at the facility
- Ensures strict adherence to the facility's policy and procedures
- Effectively managed turnover
- Works directly with the Administrator and the Director of Nursing
10+ years of experience
Perform daily, weekly, and monthly reconciliation of all cash and security positions between Portia and custodian accounts through use of online custodial sites.
- Reconcile trade settlement issues, including foreign exchange rate adjustments, posting dividend payments and cash movements.
- Prepare monthly and quarterly client performance reports.
- Assist management with client cash requests, monthly billing, corporate actions, 144 sales, and buys and sales of private securities, including preparation of private placement holdings reports for clients.
- Responsible for accurate processing and reporting of SEC filings, 13 F's and 13 G's.
- Manage proxy voting and provide client reports semi-annually.
- Client liaison to facilitate Proof of Claim documents and K-1's or other tax forms.
- Set up, maintain and close client custodial and brokerage accounts, ensuring client compliance with necessary documentation.
- Maintain up to date records of client database for internal use and correspondence.
- Web site project administrator. Set-up initial website layout, prepared photos and maintain updated information.
0-5 years of experience
For over 100 years [company name] has been providing assistance to people with a variety of social and spiritual afflictions through its 119 Adult Rehabilitation Centers (ARC).
- Responsible for all financial expenditure approval requests.
- Create a strategy for merger of three ARCs operations, staff, and clients.
- Plan and implement new renovations and repairs of Hartford ARC.
- Institute, facilitate, and contribute to staff, production, and finance meetings.
- Analysis of production, performance, and fleet reporting.
- Discovery of new local vendors and bargaining.
- Design and implementation of new live performance equipment including public address and A/V capability.
- Responsible for receiving new applications, hires, and discharges.
- Oversee and report regarding all aspects of CT operations
0-5 years of experience
Maintained employee records, certifications, and unemployment claims
- Billed RAP and Final claims to Medicare, HMOs, and private insurances
- Obtained pre-authorization for patient services from insurance companies
- Maintained agency contracts with all HMO and private insurances
- Obtained Medicaid approval for hospice services
- Provided new employee orientation, reported new employees to the Dept. of Labor
- Created weekly meeting agenda and kept minutes
- Served on the company's Professional Advisory Committee
- Did weekly chart audits of patients in accordance with state requirements
- Billed private service patients and coordinated all caregiver schedules
0-5 years of experience
Increase census to 96% (in 3 months) by developing strong
relationships with SLC Case Workers and PCC's
- Created quality assurance program to improve resident satisfaction
- Reduce waste in central supply materials
- Effective team leadership for smooth admissions
6-10 years of experience
Prepare packets for UPK and enroll students into Pre-Kids system for approval.
- Collect and review documents from parents for accuracy and completeness
- Build trusting respectful healthy relationships with families
- Utilize QuickBase and WES systems to enter and maintain data.
- Coordinate with other Headstart programs, Charter schools, and Public schools for recruitment.
- Assist the Deputy Director with projects to enhance daily operations and development efforts.
- Coordinate and facilitate meetings with staff, vendors and parents.
- Manage a caseload of 20 families
- Manage a staff of six Family and Community Engagement staff
- Assist teachers in the classroom with children for two hours in the morning as well as the afternoon
0-5 years of experience
Monitored and verified incoming and outgoing shipments
- Verified vendor invoices
- Recorded transactions
- Oversaw account balances
- Reviewed payrolls
0-5 years of experience
- Handle telephone calls and relay messages
- Ensure that customers or visitors are entertained appropriately until they meet the appropriate person
- Prepared administrative and audit sales reports for the benefit of the management
- Open, arrange, and dealt out incoming mail such as faxes and packages
- Prepared memos, reports and financial statements by means of word processing, spreadsheets and power point
- Oversaw office's filling and record management needs
- Attend meetings, take minutes and sure that they are recorded properly and distributed as instructed
- Ensure that office equipment is in running condition at all times and arrange for equipment repair and maintenance
- Welcome guests and decide whether they should be given right of entry to meet specific individuals
- Ensure quick response to routine inquires
6-10 years of experience
Answer incoming calls, determine purpose of call and transfer call
- Handle customers queries
- Provide ongoing customer service support
- Schedule appointments
- Generate reports and other documents
6-10 years of experience
State and Federal Licenses
- Finances - Peachtree
- Health Law Compliances
- HIPPA Regulations
- New projects in the office
- Joint Commission
- Staff Meetings
- Buys of medical supplies for the office and to pay the bills of the vendors
- Inventory
- Responsible for the maintenance of all equipment of the office
- Responsible for the first ASC dedicated to Podiatry in Puerto Rico
Administrative Cover Letter Examples
