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Backup Administrator Resume Samples
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6-10 years of experience
Provide 1st and 2nd level problem management and resolution for the backup of hundreds of servers using multiple backup utilities, the tape libraries, drives and media, and SAN infrastructure environments. Maintain PD guides and procedural documentation. Provide On-Call support for backup job failures, user restore needs, and tape, tape drive and tape vaulting issues. Coordinate with the SAN Team to test and implement new backup requests. Responsible for schedule/workload balancing, management of media, including the tape vaulting process and media management related activities. Participate in projects for new software/hardware implementation. Develop and execute new processes and procedures relating to the backup utilities. Develop and administer Computer Operator training and training documentation relating to the operational functions of backup utilities.
- Created Change Advisory Board approved Routine Change procedures to expedite the implementation of new backups for all three backup products.
- Developed and implemented SAN Backup Request process.
- Streamlined and restructured the backup jobs to incorporate only three jobs that can utilize multiple schedules.
- Established trending process and charts for backup size, run times, and tape usage.
- Enhanced the tape vaulting and auditing procedures, which reduced inventory errors.
- Trained Computer Operations to actively monitor, identify, and prioritize tape drive contention and stalled backup jobs, and resolve 1st level daily vaulting errors.
0-5 years of experience
Consistent regular interaction with both internal and external customers as well as Account managers and management
- Resolved escalated customer issues and managed escalations further to internal support
- In-depth troubleshooting of backup and restore failures on both Windows and Linux servers with varied configurations, such as MySQL clusters, Exchange, and Oracle applications
- Performed data restorations for server, file system and/or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer
- Organized regular audits of backup configurations to ensure quality of service
- Proactively looked to improve and add efficiency to current processes and exercised judgment in the decision-making process in order to provide consistent customer service
- Provided training, troubleshooting, technical advice and direction to other members of the team
0-5 years of experience
- Created and implemented custom restore requests varying from full system restores to specific single file restores
- Installed and configured backup agents according to specific settings for security and streamlined data flow
- Repaired failures between the centralized backup system and the client servers
- Educated and advised the SMB Customer Base on backup solutions or similar options
- Created a wiki site documenting all backup failure errors, to simplify the troubleshooting process
- Maintained a 100% NPS-T Score (Customer Loyalty metric)
0-5 years of experience
- Supervised 5 staff members ensuring compliance with department procedures and policies
- Administered data backups and ensured data recoverability
- Managed and maintained backup operations in North, Central and South America providing level 2 support
- Coordinated data restorations with end users
- Created and maintained process and procedures run book for data center processes
0-5 years of experience
- Supported large Window 2000/2003 server environment, troubleshooting operating system and hardware related issues. Assisted in tracking down network and software related issues.
- Worked with business units on daily support issues using Remedy and in house ticket tracking system.
- Maintained the NetBackup infrastructure, performed restores and remediated failures.
- Provided on-call support as issues arose.
0-5 years of experience
Lead database developer supporting benefits, insurance, and securities services as well as other supporting departments, including new database design and enhancements to existing systems. Provided full-service backup for primary DBA in a SQL 2000 and SQL 2005 environment.
- Lead DBA for test and development SQL servers.
- SQL Server mentoring and trouble-shooting assistance for a .NET-centric development team providing assistance with issues ranging from syntax to security to performance.
- Conversion of SQL 2000 DTS packages to SQL Server 2005 Integration Services (SSIS). Additional ETL development and implementation using SSIS to populate cubes in SQL 2005 Analysis Services.
- Analysis database development and implementation for commission tracking systems (x2), reducing the need for new report development as users move towards ad-hoc analysis.
- Developed a backup tape tracking system using classic ASP and t-SQL. Impact was immediate, reducing man-hours spent on tracking by two thirds.
- Performance tuning; reducing execution time stored procedures for primarily 3-tier applications.
6-10 years of experience
Responsible for data restorations & data integrity of 25 terabytes daily spanned across ~250 servers.
- Performed maintenance of storage libraries HP Surestore & StorageTek.
- Responsible for training & assisting 8 operators in various shifts; monitoring and executing backups and reports.
- Review and assist with resolving OS and application level deficiencies determined by external audits.
- Responsible for installing, patching and tuning HP-UX and Linux systems.
- UNIX administration including adding deleting user accounts, creating cron jobs, file permissions.
- Administered all UNIX/NT and Oracle backups using Legato Networker, RMAN, HP-UX, SUN Solaris, & ACSLS.
- Promoted to Remote IT Supervisor at Mt. Pocono Distribution Center.
0-5 years of experience
Responsible for data restorations & data integrity of 25 terabytes daily spanned across ~250 servers.
- Performed maintenance of storage libraries HP Surestore & StorageTek.
- Responsible for training & assisting 8 operators in various shifts; monitoring and executing backups and reports.
- Review and assist with resolving OS and application level deficiencies determined by external audits.
- Responsible for installing, patching and tuning HP-UX and Linux systems.
- UNIX administration including adding deleting user accounts, creating cron jobs, file permissions.
- Administered all UNIX/NT and Oracle backups using Legato Networker, ACSLS, RMAN, HP-UX, SUN Solaris, & ACSLS.
- Promoted to Remote IT Supervisor at Mt. Pocono Distribution Center.
0-5 years of experience
Served as a level 2 backup administrator, managing thousands of servers running Windows and Linux based OS.
- Customer facing support to include performance monitoring, basic OS troubleshooting, advised customer on best practice for backing up servers and disaster recovery.
- Chosen to be part of a beta testing team to test new products and create installation instructions for fellow administrators to use.
- Provided other technicians with knowledge on how to fix, configure and test backup software on customer servers.
- Installed and configured file system backups to run on Linux (RHEL and Ubuntu) and Windows (Server 2k3 through 2012R2, as well as database backups for Oracle 10g to 11.2, MYSQL and MSSQL.
- Performed data restorations for server, file system and databases for multiple customers around the world while maintaining consistent communication with the customer
- Proactively looked to improve and add efficiency to current processes and future backup processes for small companies to large multi-million dollar companies.
- Submitted backup configurations and data for customer audits.
- Troubleshooting server side issues, ranging from Low-disk space alerts to patching.
0-5 years of experience
Managed IT services - the system engineers in infinity's client network operations center (CNOC)
- Proactively monitor IT infrastructure working to eliminate inconvenience and lost profits due to downtime.
- Monitor and managed Cisco routers and switches management.
- Backup management, Patch management, VMware management (hosted Exchange 200x-2010).
- Anti-Virus Enterprise level management.
- Software and Hardware integrations setup and installs, client-side network configuration.
6-10 years of experience
- Serves as SME on a variety of client service projects in platform engineering in a multinational company. Possess excellent leadership, project management, analytical, and communication skills. Successfully directs the planning and deployment of new application platforms. Communicates with customers to define strategic objectives for new systems or modifications to existing systems. Coordinates work flow and process for multiple simultaneous projects for multiple clients at different locations. Coordinates efforts between multiple teams to accomplish the shared goal of project success. Ensures the successful transition of platforms to operations by working closely with the application, system and database teams throughout the project lifecycle. Collaborates and manages vendors to verify products and services being purchased will comply with contract terms. Manages the vendor relationship by directly working with vendor account managers and sales executives.
- Served as lead of the Hardware team for the implementation of a business to business environment. Developed cost estimates and budgeting for the project. Negotiated prices and service level agreements with individual vendors. Audited existing hardware and software versions licensing. Procured all necessary components. Reported progress to different levels of management. Worked directly with facilities to ensure power requirements were within the service level agreement. Coordinated with the network team for additional IP addresses and port connectivity. Project was delivered on time and under budget.
- Responsible for guiding the planning, tracking and day-to-day activities of the implementation of a national authentication tool for our largest customer. This tool serves as the point of authentication for 7000 plus servers. Scoped and purchased all required hardware, software and licenses. Negotiated pricing to stay within customer’s budget. Communicate with other management, engineers, product managers and support specialists on project progress and issues. Scheduled and directed troubleshooting meetings between various groups. Recognized by customer and received an award for “professionalism and leadership” for contributions made to this project.
- Backup and restore administration lead for data center operations. Manages enterprise backup and recovery appliances in 23 remote sites nationwide. Backups performed via a variety of backup appliances Symantec Netbackup, EMC Avamar and EMC Networker utilizing a mixture of disk and tape. Works closely with customers to revise backup policies and procedures aligned to business needs. Interfaces with vendors for escalation and expeditious resolution of issues.
- Manages SAN implementations and operational duties with a focus on productivity, cost control while ensuring data availability and integrity. Responsible for the daily SAN administration of 52 arrays and totaling over 9 petabytes of disk space with comprehensive experience and strong understanding of SAN technology. Maintain and improve performance by continually reviewing performance metrics. Ensures SAN infrastructure services and operations are delivered consistently and are in compliance with SLAs. Coordinates necessary storage infrastructure maintenance with vendors and customers in accordance with best practices and SLAs. Participates in storage architecture design, sizing, and procurement.
0-5 years of experience
Configures, monitors and maintains all backup clients in a 24 x 7 environment with a 99.9% uptime for this dedicated server and managed hosting provider; installs and configures backup situations.
- Identifies and resolves backup failures; troubleshoots customer issues; trains and mentors junior employees.
- Ensures Database and Table integrity; creates and modifies variables for use with CommVault Backup Software.
- Collaborates with engineers to streamline processes and procedures to deliver FANATICAL support.
- Worked with the support team in setting up and configuring a RHEL cluster for CommVault backup solutions.
- Worked in-line with the support teams in setting up and mounting NFS file shares from SAN/NAS devices for backups.
6-10 years of experience
Responsible for backups, restores and scheduling tasks
- Responsible for reloading operating systems, changing settings and adding additional hardware and software
- Responsible for configuring PCs
- Maintained the Midrange Platforms
- Monitored and optimized system performance
- Team member for capacity planning
- Provided training for new hired staff.
- Insured Network integrity and installed software for remote access for Tandem and Stratus systems
0-5 years of experience
Configure CommVault, Simpana Version 8 and 9, for backups and restores of SharePoint, SQL, Windows file system, Microsoft Exchange 2003 and 2010 mailbox, database, and public folders.
- Experience in working with Quantum, Data Domain, CommVault, Microsoft Exchange 2003, in regards to the configuration and installation settings for backup software
- Generate reports depicting space utilization and backup scheduling.
- Interact with customers via email, phone and instant messaging to ensure their backup and restore requests are executed to their complete satisfaction
- Collaborates with EMC, Quantum - ADIC, CommVault, Data Domain and other hardware/software providers, as required to resolve hardware and software related issues.
- Drafts processes and procedures for existing undocumented and documented backup software and hardware troubleshooting guides
- Diagnose hardware and software issues that impact the 83 NOS Det 3 backup environments
- Interacts with multiple contacts in resolving Remedy trouble tickets for data restores and other events
- Creates, schedules, and implements software updates and or changes to the backup environment using approved ITIL change request procedures.
0-5 years of experience
Installed, configured and maintained Backup software for customer's servers. Diagnosed and repaired problems with Backup software from multiple vendors on platforms including Microsoft Windows Server, MSSQL Server, SharePoint Server, Exchange Server and Redhat Linux
- Performed disaster recovery services for the largest fortune 500 clients
- MSSQL Failover clustering, MSSQL Database Backup and Transaction log Backup implementation and recovery.
- SAN, DAS, RAID I/O Performance monitor benchmarking
- Network throughput troubleshooting
- MySQL disaster recovery and High availability Support
0-5 years of experience
- Lead Backup Administrator for Veritas NetBackup 4.5 in a heterogeneous environment featuring Windows, Solaris and Mac OS9 and X. Environment consists of 1 Master Server, 7 Media Servers and three SSO managed tape libraries w/36 drives (DLT and LTO2 Media).
- Implemented and managed the NetBackup Vaulting Option
- Managed Oracle 8i and 9i RMAN backups through NetBackup
- Implemented and managed near-line disk storage solution to improve backup and recovery performance and simplify backup operations.
0-5 years of experience
Supporting all Capital one's south Backup Infrastructure.
- Supporting 640 Novell and 225 Windows Servers for Backup and everyday administration of all sites.
- Supporting nine Spectra Logic libraries in two states. Libraries include 3 20K, 3 120T and 3 64K's.
- Daily administration of CommVault Backup software and support of Backups and all devices 24/7.
- Doing restores using CommVault, Tivoli and ARCserve on a per ticket basis.
- Using Iron Mountain's Secure sync, handling all tapes for 2 week rotation and monthly tapes for 7 year offsite storage
- Procurement of all tapes as needed, which include LTO, Ait3, Ait4 and all cleaners.
0-5 years of experience
Perform and ensure completion of NT and Linux backups.
- Responsible for all restores.
- Troubleshoot and resolve hardware and software issues
- Responsible for maintenance and up keep of tape library.
- Responsible for handling employee shift rotations and vacations.
- Communicate and maintain a positive and professional relationship with client to ensure customer satisfaction.
0-5 years of experience
- Handled helpdesk calls from internal employees, remote sales, and external
- Traveled to remote locations to setup equipment, resolve issues and train
- Managed daily server backups, monitor logs, and handle tape storage
- Created backup images of new PCs after installing company specific
- Worked with team to plan and deploy updates to custom applications
- Asset management Volunteered to help with Inventory count at the plant
0-5 years of experience
Responsible for maintaining and monitoring GEs' Backup Network
- Responsible for monitoring & maintaining over 5,500 Windows, Unix and Linux client backups nightly
- Provide real time level 2 support to end users for backup issues and data recovery for tape, Network-attached storage (NAS), Data Domain and virtual tape libraries (VTL)
- Install and De-install Netbackup on clients for backup/restore operations
- Interact with IBM & Falconstor on troubleshooting any backup hardware issues
- Troubleshoot software issues in Netbackup
0-5 years of experience
Supporting all Capital one's south Backup Infrastructure.
- Supporting 640 Novell and 225 Windows 2003, 2008 Servers for Backup and everyday administration of all sites.
- Supporting nine Spectra Logic libraries in two states. Libraries include 3 20K, 3 120T and 3 64K's including schedules, unit cleaning.
- Daily administration of CommVault Backup software and support of Backups and all devices 24/7.
- Doing restores using CommVault, Tivoli and ARCserve on a per ticket basis.
- Using Iron Mountain's Secure sync, handling all tapes for 2 week rotation and monthly tapes for 7 year offsite storage
- Procurement of all tapes as needed, which include LTO, Ait3, Ait4 and cleaner tapes.
- Design and implement small subsystems for Development systems.
6-10 years of experience
Microsoft Certified Systems Engineer (MCSE)
- Windows 2000 Server and Professional Installation and Administration
- Windows NT Server and Workstation Installation and Administration
- Exchange 2000 Administration
- Citrix Metaframe Terminal Server Support and Administration
- DHCP, WINS, IIS, TCP/IP Administration
- Windows 2000/NT Server Backup and Restore Support
0-5 years of experience
- Monitored, troubleshot and patched servers
- Remedy: open/close remedy tickets
- Exchange: created, deleted and moved mailboxes
- CommVault: restored and recovered users' mailboxes and data
- Active Directory: created users' accounts, etc.
6-10 years of experience
Designed, documented and rolled out the Lab Services backup solution using Legato Networker. As the project lead I was responsible for setting up backup environments in different locations across the country. This included backup server set-up, client installations, tape library, and disk backup solutions. All of these sites were administered across different WAN connections, as well as remotely. I have worked with UNIX, Linux, and Windows in these environments.
- Responsible for all new Windows system builds for the QA, Engineering and Development groups. This includes the server operating system, network connectivity, updates and software standards installed on all Windows systems.
- Responsible for all new ESX VMware server installs for the QA, Engineering and Development groups. Installation includes the ESX server software installation, network connectivity, the creation of VMware images and making them available prior to turning over the server. Installation of various operating systems such as Windows and Linux, also the installation of databases including Oracle and SQL.
- Managed and supported two different VMware Lab Manager environments for two different business units within the Engineering department. This included building new templates, library configurations, adding new users and general support and troubleshooting the environment.
- Deployed a backup solution within the Lab Services group that enabled virtual machine backups using EMC Networker. This included backing up of production level virtual systems in an ESX Virtual Center and vCloud environment.
- Deployed and maintained Data Domain devices in multiple environments and locations, which were used as backup devices and as storage devices for archiving data and images.
0-5 years of experience
Maintain company data backups and restores, including upkeep of media library and off-site storage
- Prepare purchase requisitions for the purchase of backup tapes
- Communicate with vendors to obtain quotes; conducted research to take advantage of opportunities for cost-savings on purchases
- Establish and maintain finished data library catalog
- Utilize Microsoft Excel to create and maintain a catalog of library statistics.
- Track and input software projects using Microsoft Access database
- Demonstrate strong customer service skills by quickly responding to employee inquiries/tickets submitted to the Helpdesk.
- Devise logic to streamline data transfer between computer and network applications
- Rebalance server traffic to improve workflow and increase server capacity
- Delegate processing task to a 20 person team in order to insure the effective and timely development of software projects
- Assist processing team in resolving and reducing software issues
0-5 years of experience
Performed daily backups of data from various servers within the domain.
- Performed data restores & recovery at request of users from various departments within the corporation.
- Performed daily maintenance on ArcServ Backup server including Perf. Monitor, defragmentation, disk
- Network storage monitoring & support
- Data Tape rotation & offsite transferring
10+ years of experience
Provide leadership, assistance and project management to a team of Storage and Backup administrators responsible for the management of 1+ PB of storage in a tiered environment and the data protection of 1000+ servers made up of physical Windows servers, AIX Unix, Linux and virtual servers (VMware and AIX Unix Lpars) utilizing a comprehensive backup and archive methodology.
- Design, plan, work with vendors to provide the storage and backup capabilities required.
- Design plan and implement disaster recovery plans utilizing data replication methods and data retention for business continuance.
- Perform capacity planning functions and performance tuning as needed on the SAN and Backup environments.
- Work with customers at all levels to ensure data management policies are in place to meet Service Level Agreement Recovery Time and Point Objectives.
- Keep informed and research emerging technologies.
- Work with hospital senior management and legal staff to ensure all data retention needs are met in regards to governmental and regulatory agencies laws and requirements.
- Design, implement, and extend / expand as needed a Private Cloud storage infrastructure to support the storage and data needs of Maine Health, its multi hospital network, associates and affiliates.
- Mentor and support the Storage Administrators that work on my team including but not limited to training, carrier consoling, task assignment, project management and performance reviews.
6-10 years of experience
Provide customers with daily operations, system support and administration; maintain system performance and preventive maintenance. Develop documentation for system processes and upgrades, and reports.
- Manage different types of OS (Windows Servers, Tru64, OS400, and Linux).
- Daily monitoring of the Windows and AS400 backups using Symantec Backup Exec and native OS400 backup tools.
- Responsible for on-site and off-site backups and maintain the backup inventory.
- Execute daily operations according to customer's policies.
- Monitor and manage AS400 replication for disaster recovery purposes using iTera HA 5.0.
- Responsible for the physical infrastructure of some servers (AS400, Tape Libraries, Dell, HP, IBM servers) hardware equipment.
- Provide computer and AS400 help desk support via telephone communications with end-users.
- Provide smartphone support to users.
- Perform diagnostics and troubleshooting of system issues, document help desk ticket/resolutions, and maintained equipment inventory lists.
6-10 years of experience
Responsible for company backups and restores for NetBackup and Legato. Debugged daily NetBackup and Legato issues. Wrote Kornshell programs to expedite various daily tasks. Completed full implementation and upgrade from Legato to NetBackup 5.0. Monitored off-site backup tapes at Iron Mountain storage facility. Coordinated with UNIX administrators to plan upgrades to NetBackup and prospective client backups.
- NetBackup Datacenter 4.5 FP3 Administrator using a Solaris 8 master server for 2 years
- Configured SSO for SAN environment in NetBackup
- Set up Advanced Reporter
- Configured NetBackup for NCR Teradata Warehouse
- Configured client and database backups for Sybase, Oracle, Exchange, Lotus Notes and SQL databases
- Legato Networker Administrator for 4 years
- Certified in Legato 5.5 for UNIX and NT
- Extensive knowledge in troubleshooting VERITAS NetBackup and Legato Networker
- Performed backups using L5510, L700 and 9740 STK libraries
- Trained other team members on NetBackup
0-5 years of experience
Managing mulitple versions of Backup Exec in multipe sites.
- Creating backup jobs and policies.
- Perform file server backup and restores.
- Configuring and Decommissioning Backup nodes
- Good in Troubleshooting issues
- Managing Tape Library & Media Managment
- Working with hardware /software vendor.
0-5 years of experience
Executed daily tape backups in a high paced data center.
- Maintained accurate records of incoming and outgoing data tapes.
- Coordinated pick and delivery of tapes.
- Monitored tape library for any hardware problems and ensured that it had adequate stock.
- Responsible for maintenance of tape library and drives, coordinating with service techs using remedy software.
0-5 years of experience
- Responsible for all computer systems
- Operated security and money dealing systems including general ledger
- Performed money, security, stock dealings, transfers, settlements, bond dealings, bond redemptions and rollovers
0-5 years of experience
Responsible for the administration and deployment of workstation hardware, Microsoft Windows Operating Systems, Microsoft Office and Adobe Acrobat productivity suites, and other common enterprise applications.
- Perform advanced troubleshooting and support to CSC users on a wide range of hardware, operating systems.
- Work as a team member on enterprise projects.
- Administer and support the CSC Virtual Desktop Infrastructure (VDI).
- Create technical documentation related to system configurations, process, procedure, and knowledgebase articles.
- Responsible for configuration of media servers and backup policies within the Windows and Linux environments.
- Daily troubleshooting of failed backups.
- Responsible for the addition of new servers to the network.
- Experienced in Symantec Netbackup.
6-10 years of experience
Responsible for the administration and deployment of workstation hardware, Microsoft Windows Operating Systems, Microsoft Office and Adobe Acrobat productivity suites, and other common enterprise applications.
- Perform advanced troubleshooting and support to CSC users on a wide range of hardware, operating systems.
- Work as a team member on enterprise projects.
- Administer and support the CSC Virtual Desktop Infrastructure (VDI).
- Create technical documentation related to system configurations, process, procedure, and knowledgebase articles.
- Responsible for configuration of media servers and backup policies within the Windows and Linux environments.
- Daily troubleshooting of failed backups.
- Responsible for the addition of new servers to the network.
- Experienced in Symantec Netbackup.
0-5 years of experience
Integrating DataDomain with Avamar 6 and NetBackup 6.5 and 7.1
- Completed firmware upgrades on EMC DataDomain from 5.1 to 5.4
- Expertise in creating mtrees, adding AD (CIFS) authentication, configuring NFS and CIFS shares
- Implementation of DD Boost configuration for OST and DataDomain Direct
- Creation of DR strategies including Snapshots, and enabling replication
- Configuring alerts in datadomain; configuration with EMC DPA tool to monitor Avamar, NetBackup and DataDomain
- Expertise in configuring backups in Avamar, NetBackup
- Design, Build, Troubleshoot, and Certify Netbackup Environments
- Document design and build process
- Redeployment netbackup assets for use in other netbackup environments
- Design and build VTLs for use in Netbackup Environments
10+ years of experience
- Responsible for the smooth operation of over 100 TB per month of financial data and restores that audits client trade information for CORE company platform.
- Customer support for CORE Trading Platforms.
- Performance configuration and monitoring for QA, Dev, and Production environments.
- Design, implement, document, and monitor system backups using HP Data Protector/Omniback software.
- OS Platform consistency testing for trade environment.
- Troubleshooting hardware, application, system performance, and network issues.
- Project Manager for Enterprise Backup Solution to new Data Center.
- Assist as 2nd level support for other System Administrators.
0-5 years of experience
NetApp / NAS system administration
- Tsm backup administration
- System troubleshooting
- Root cause analysis
- Support of Unix and windows NAS environments
- Collaboration with Unix and windows administrators
0-5 years of experience
Provide management of Netapp arrays, EMC, Hitachi, and CommVault environments for multiple Cook locations, as well as secondary duties as VMware administrator.
- Expertise with FAS, E-Series, and EF-Series
- Responsible for MDS FC administration
- Maintain multiple EMC Clariions and Hitachi AMS
- CommVault administrator
- VMware point person for daily virtualization tasks
- Leader of national and global projects
- Research and analyze new technologies impactful to business needs
- Provide excellent customer support
0-5 years of experience
CommVault Engineer/Consultant.
- Experience with Backup Migration, Installation, Upgrades and Patching.
- UNIX or Linux familiarity.
- Installation of new client agents.
- Remediation of CommVault clients.
- Setup of new policies, schedules, tape and disk pools.
- Review software performance measurements, and configuration to ensure high quality of service for performance and administration.
- Experience using CommVault client side Deduplication capabilities.
- Knowledgeable in industry standards when performing backup and recovery application operations.
- Work with software vendors to provide optimum system performance and availability.
- Ensures optimum performance and system availability of storage and backup infrastructure including all storage and tape libraries.
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