Field Coordinator Resume Examples

Field Coordinator

Daily review and respond to Customer complaints/Inquiries (concerning landscaping and paving) generated thru the CSS system and added to [company name]s Storms database

• Responded to PSC complaints by phone, email, face to face, to resolve customer issues within 24 hours of complaint receipt
• Performed field inspections to verify scope of work prior to dispatching to contractor for repair, monitor performance of contractors in the field, perform post job inspections to verify quality and quantity of work performed
• Prepared weekly status and progress reports, made presentations to management, upon request concerning work performance and progress

Service and Field Coordinator

• Implemented new & improved buyer & 3rd party repair processes. Decreased repair times and created transparency in buyer transactions
• Generated ad hoc reports, i.e. service history, utilization, etc. Real time data available to field employees and managers.
• Served as liaise between service depart and field service technicians. Open communication maintained.
• Performed QA/QC on uploaded documents for precision. Decreased auditing man hours.
• Processed part request, internal and 3rd party. Keep OR rooms operational for doctors and patients
• Matched POs and quotes to customer invoices for billing. Ease billing process and reduce customer kickbacks.
• Coordinate efforts of installers, project managers and sales reps on high dollar installations. Man power and equipment available to begin project on time yielding cost effective projects.
• Created/revised work instructions for service processes. Team current on process flow changes.

Field Coordinator

• Managed up to three subcontracting companies; dispatched up to 75 [company name] technicians daily to designated customer areas.
• Used Siebel, dispatching programs to keep track of all technicians.
• Communicated via Outlook Express, phones, and 2-way Nextel phones.
• Contacted customers to ensure that jobs were completed satisfactorily.
• Entered customer data in company computer using MS Excel.
• Managed all escalated issues regarding technitians/customers
• Coordinated daily route for all technicians in orange county area

Field Coordinator/account Manager

Coordinating current and upcoming jobs with customers, and staying in touch with customers via phone and visiting their offices.

• Managing which crews and equipment would be assigned to which jobs
• Updating customers on all aspects of ongoing jobs
• Training and testing employees on operator qualifications via OQSG
• Visiting customers regularly as well as calling and emailing to keep up our relationships

Field Coordinator

• Install, upgrade, and/or downgrade cable television, internet, or phone services for residential customers.
• Keep service appointments so that arrival is within time frame given to customers by Bright House Networks
• Manage contractors so that they are providing great customer service
• Manage contractors so that they are arriving to scheduled appointments in timely manners
• Assist contractors, as needed
• Schedule routes for contractors

Lead Field Coordinator

Supervise oilfield operations in accordance with customers' requirements

• Scheduling and maintaining supply of proppant, for hydraulic fracturing
• Oversee daily HSE requirements, preventative measures and Job Safety Analysis'
• Work directly with Field Engineers and Energy Company Representatives to ensure proper customer service satisfaction
• Crew scheduling and training of new hires

Field Coordinator

Acting Field Coordinator for High Rate/ High pressure crews in OK/TX/KS area

• Responsible for communicating with company representatives to set up locations for fracturing jobs.
• Work with company reps and 3rd party on planning and layout of location and equipment.
• Assist sales team in acquiring leads for new customer base

Field Coordinator

• Creating fieldwork schedules
• Monitoring recruitment by receiving progress updates from vendors
• Sending recruitment updates to clients
• Flagging potential issues and finding solutions to propose to clients
• Ensuring projects are delivered within agreed upon budget and timings
• Booking research venues and external resources as necessary

Field Coordinator

• Manage and supervise over 200 various sand haulers from over 20 companies
• Assist with development of sand layout in chiefs per location
• Work hand in hand with Field Engineers in running successful operations
• Work with safety officer to ensure sand haulers are using all proper equipment based on customer (i.e. BHP, ConocoPhillips, Marathon, Matador, etc )
• Guide freight liners into proper compartments of sand chiefs
• Accurately keep sand counts at all times to ensure jobs run according to design
• Vocal point via emails periodically to ensure all third parties are aware of all operations at all times
• In charge of operating several spreadsheets to keep accountability of all trucks, weights, and destination at all times

Field Coordinator

• Responsibilities included setting up New Hire Orientation and Training, overseeing all AP/AR reporting and Invoicing in QuickBooks, timesheets, and payroll disbursement.
• Expediting Materials to shop and job sites
• Tracking of complete job cost and production.
• Assisted in the estimate for new projects.
• Coordination of personnel and equipment
• Schedule and organize subcontractor operations.
• Organizing and maintaining equipment and trucks (logs, services and tags etc.).