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Sales Support Representative Resume Samples
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Candidate Info
years in workforce
years at this job
Cultural Anthropology
International Marketing
Field Sales Support Representative
- Built and processed orders for communications products: voice, data, video, wireless network services, ethernet, fibernet, managed security and router services
- Supported, coached, and tutored Account Executives, Account Managers, and Sales Managers on product features, technical pre-requisites, and order processes to ensure complete and accurate sales packages
- Monitored sales order processes and any issues preventing successful installation
- Participated in sales team meetings, stay current on all product and process updates
- Pleasant and friendly colleague with common sense, an eye for detail, and a strong work ethic
Candidate Info
years in workforce
years at this job
Communication
Organizational Communication
Sales Support Representative
- Key coordinator in the effective and efficient management of inventory and store operations, resulting in a 96.5/100 audit score the highest in a three-state market
- Liaised with store management and the head of marketing and operations in the setup and opening of company flagship store
- Increased brand awareness via social media platforms (i.e. Facebook, Twitter), product placement, and face to face interactions
- Trained incoming employees on store operations, inventory management, and use of company programs and applications
Candidate Info
years in workforce
months at this job
Bachelor of Arts
Management
Sales Support Representative
- Completed accounting and paperwork associated with cash receipts, prices, and conducted physical inventories.
- Accountable for adhering iPOG and the merchandising standards.
- Maintained inventories at adequate levels, promoted sales, and maintained the appearance of the store.
- Delegated duties, motivated employees, and dealt with customer issues and complaints.
Candidate Info
years in workforce
years at this job
High School Diploma
Sales Support Representative
- Provided Info for Medicare and State Sponsored programs for individuals.
- Assisted new enrollees during the open enrollment of Medicare and answered questions about the Medicare supplement plan.
- Conduct Outbound Medicare Enrollment Verification calls
- Conduct regular Outbound projects for different campaigns
- Highly efficient meeting dialing quotas and with a great Average Handle time for IB calls.
Candidate Info
years in workforce
years at this job
Business Administration
Supply Chain Management & Logistics
Sales Support Representative/customer Service Representative
- Implemented great communication skills to enter information effectively in order to achieve a "Win-Win" situation for the business and customer.
- Responded to fast paced/ high volume telephone inquiries with professionalism and friendliness.
- Worked daily with outside sales representatives to input orders and improve overall customer satisfaction.
- Collaborated with team to achieve customer satisfaction by analyzing problems and using skills to solve issues effectively.
- Worked independently with little supervision and handles problems as they arise.
Candidate Info
years in workforce
year at this job
Psychology, Criminology
Sales Support Representative
Provide administrative support to medical device sales team to generate profitable revenue
- Store up-to-date information and clientele interaction activity gathered from sales representatives into CRM system (SalesForce.com)
- Gather data and write first draft of Weekly Field Sales Report – sent to Project Director
- Utilize Microsoft PowerPoint to create and present training presentations for new sales support, as well as assist in training new sales representatives on administrative processes
- Schedule weekly conference calls and set up WebEx meetings as needed
- Manage sales representative inventory of sterile product, non-sterile product, and marketing materials
- Act as a liaison between the sales team and distributor for product orders
- Approve expense reports
- Operate and manage the 1-800 Customer Service Phone Line and e-mail
- Ship marketing collateral directly to sales representatives as needed
- Order business cards and scrubs for newly hired sales representatives
Candidate Info
years in workforce
years at this job
Practical Nursing
Sales Support Representative - Full Time
- Place new installation orders in computer system.
- Sell products and services to prospective customers and develop new revenue from existing customers by selling additional products and services through use of recommended sales techniques.
- Explain to customers all products and services.
- Promote and communicate to customers current marketing campaigns and promotions.
Candidate Info
years in workforce
years at this job
Journalism
Communication
Sales Support Representative
Daily management of distribution and direct sales backlog including placement and cancellations.
- Purchase order acceptance, shipment, and payment notifications.
- Generate and circulate weekly, monthly, and quarterly reports.
- Primary contact for samples, quotes, and expedites.
Candidate Info
years in workforce
years at this job
High School Diploma
Sales Support Representative
- Direct clients by evaluating needs and scheduling appointments.
- Compile paperwork, including typing reports and maintaining files secured.
- Facilitate supply orders based on the business needs.
- Validate company assets to ensure accountability.
- Collaborate with team around audit focuses.
Candidate Info
years in workforce
year at this job
Management
Sales Support Representative
- Provide sales support for direct and retail sellers of services
- Assist online customers with installation set up for new Spectrum services
- Offer additional products and services on all orders
- Instill to customers the value of all products
Candidate Info
years in workforce
years at this job
Business Administration
Insides Sales Support Representative
- Process customer orders via EDI, web, phone, email and fax from submission through shipment.
- Provide detailed information on products, eta while building solid relations with customers and sales team.
- Resolve order discrepancies to include overages, shortages, shipping delays, UPS and truck claims.
- Assist CISS manager with departmental processes and procedures
Candidate Info
years in workforce
months at this job
Applied Science
Sales Support Representative
Handle general ticketing duties such as issuing staff/agent tickets, reissuing exchange, revalidating and mileage redemption. Assist travel agencies with reservation & ticketing related issues over the phone and via email. Respond to agency inquiries such as fare quote, commissions and general questions. Assist inconvenienced passengers on delayed or cancelled flights at airport. Help individual passengers with travel needs, includes handling complaints, processing special travel request.
- Daily sales report
- Process payments
- Baggage inquiries
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