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Sales Operations Analyst Resume Samples
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Candidate Info
years in workforce
years at this job
Advertising
Sales Operations Analyst
Launched company's first global rewards program supporting 3,000 internal sales professionals with a $3M Budget. Managed framework and strategy discussions surrounding guidelines, communication and awards for 20+ promotions annually.
- Collaborated with vendor on creative design, timelines, execution and logistics to successfully save company on monthly administrative costs.
- Implemented layout and launch upgrades to site with vendor, including improving Global Merchandise.
- Directed "NetApp Rewards" site to top five most searched sites on the internal sales search engine.
- Presented metric performance and reporting analytics for promotions including cost, participation, effectiveness and ROI research to Senior Management and Global Team Leaders on quarterly basis.
- Executed RFP Process, including final negotiations with vendor on Statement of Work Contract saving the company 10% on rewards fees annually.
- Partnered with Finance Team on worldwide sales budget forecasting, accruals and invoicing to ensure budget stays within quarterly limits.
- Administered promotion cash bonuses and payment schedules in collaboration with Commission Accounting Department, to reward winning teams on a monthly basis.
Candidate Info
years in workforce
years at this job
Economics
English
Sales Operations Analyst
Oversaw and coordinated client and sales requirements, and daily procedural and operational status. Fostered communications between sales, regional managers, and account teams. Synthesized qualitative and quantitative data into strategies to increase profitability.
- Weekly analysis identified revenue, production and inventory concerns for over 700+ products.
- Coordinated operations and communications for 15+ sales locations and 20 marketing people.
- Timely analysis and collaboration increased profitability 8% while sales increased 25%.
- Partnered with engineering and programming to resolve technical escalations and issues.
Candidate Info
years in workforce
years at this job
Business Administration And Marketing
Sr. Sales Operations Analyst/americas Sales Operations
Managed sales operations and analysis for Embarcadero's $50 million North and South American software business. Maintain sales forecasts, pricing policies, track sales quota attainment, and lead special projects focused on data enrichment and prospecting. Define and document effective business and compensation processes for field, inside, channel, and online store sales efforts. Provide design and oversight for full range of research, reporting, and information services. Create and present sales KPIs, reporting and analysis to leadership, executive staff members, and Board of Directors. Lead CRM integration with business processes and reporting needs. Support sales professionals with presentations and analysis. Researched, designed and maintained field and inside sales territories.
- Developed advanced multidimensional reporting that improved management productivity and visibility.
- Designed and implemented new, more effective CRM system, improving pipeline accuracy by 20%.
- Increased sales forecasting accuracy, ensuring transparency and better executive control of sales processes.
- Simplified compensation plans, resulting in improved sales productivity and reduced administrative costs.
- Enhanced territory design and sales processes, resulting in better customer communication and coverage.
- Maintained up-to-date sales data, showing team and individual monthly/quarterly attainment vs. quotas.
Candidate Info
years in workforce
years at this job
Accounting
Sales Operations Analyst
Produced datasheets, graphs, charts based on the information for weekly, monthly, quarterly, and annual reporting
- Created all ad-hoc reports for the company pertaining to sales information for all levels of management
- Maintained, updated, and emailed all daily sales components to management
- Created and emailed weekly inventory reports for each distributor
- Performed year end field inventory audit of over 60 distributors involving $1.5 million in inventory
Candidate Info
years in workforce
years at this job
Marketing
Business Administration
Sr. Business Analyst, Sales Operations Analyst
Provided business analysis to support commercial leadership in developing strategies to promote revenue/market share growth and established and monitored performance and market trends. Developed dashboards to management on sales, account, and segment and field sales performance. Provided database administration and enhancements support. Assisted in defining and creating sales targets for the sales force. Created training material for sales force and ad hoc marketing reports. Trained lesser experienced analyst. Traveled to sales meetings, sales rep ride-a-longs and tradeshows.
- Determined differences in top performing sales geographies vs. underperforming and provided recommendations to internal management and sales teams.
- Created customer analytics dashboard report to defined compliance rates which assisted the Sales Team in achieving or exceeding compliance rates of 80% and above and increased revenue.
- Assisted in defining business reporting needs for in house database and launched on time with excellent project management skills
- Proactively created technical instructional manual on reporting database for Sales, Marketing, and Finance which assisted users in navigating and interpreting analytical reports.
- Developed initial executive leadership report on entire sales operations performance
Candidate Info
years in workforce
months at this job
Business Administration
Master of Arts
Sales Operations Analyst
Contract position, completed maximum allowed contract extension of 9 months (40 hrs per week)
- Supported daily sales and operations functions for the Kindle offline retail group.
- Utilized Oracle R11i system to enter, verify, and release customer purchase orders for shipping.
- Performed testing of valid use cases for future migration into Oracle R12 system.
- Monitored warehouse to ensure sufficient inventory for retailers, maintained upwards of 200k pieces.
- Reconciled inventory at logistics warehouse with system inventory each month.
- Created weekly reports reflecting customer on-hand and point of sales data for account management use to monitor amount sold to each retailer.
- Troubleshot and streamlined operational processes, documenting proper standard operating procedures.
Candidate Info
years in workforce
months at this job
Marketing
International Economics, Art History, Marketing
Sr. Sales Operations Analyst
Grew top line sales by liquidating slow moving and obsolete inventory through alt channels
- Managed customer allocations for the $1.5 BB(2011) Baby, Beauty and Cosmetics franchises
- Developed strategies with Marketing to determine the ideal product mix for our top customers
- Championed process for the reduction of excess residual inventory for promotions and open stock
- Delivered communication of all supply at-risk items via weekly vulnerability reports to field sales
- Created and summarized weekly Beauty franchise POS and shipment reports
- Ad-hoc Financial research and reporting
Candidate Info
years in workforce
years at this job
Management Science
Master of Arts
Senior Sales Operations Analyst - Digital Advertising Business Operations
Navigated the needs of business units and project managed new business development process tool that was flexible across 12 types of books of businesses to optimize sales and automate data
- Identified and implemented Salesforce reporting and automation opportunities by working in cross-functional teams. Educated sales through 5 original training sessions and persuaded heavy usage to uphold best practices
- Translated technical terms from vendors to stakeholders to receive funding for platform enhancements
- Created management dashboard and introduced new processes to East Management Team of 15+ in order to scale available information to 200+ sales team from 650+ ad campaigns
- Pitched and spearheaded end of year ad sales incentive program to sales SVP that drove an incremental $3 million in December
- Managed and forecasted ad revenue for the largest advertising sales region achieving over $300M/yr for 400+ advertisers, double that of other analyst counterparts
Candidate Info
years in workforce
months at this job
Arts / Economics
Business Administration
Sales Operations Analyst
Played major role in the creation of the $75 million 2006 Sales Budget for the newly consolidated Sales Organization
- Assisted Regional Sales Managers in the development analysis and monitoring of expenses
- Acted as Liaison between Sales and Accounting with regards to budget and monthly performance
- Served as the contact to Finance for the Sales Department on all matters related to sales budgets and expenses
- Responsible for reporting monthly variance analysis of Sales Financial Statements to VP of Sales
- Ensured accurate sales force headcount with Human Resources
- Coordinated with Billing Group and Commissions Team on new selling methodology to ensure accurate billing and commission payout
Candidate Info
months in workforce
months at this job
Business Administration
Sales Operations Analyst
Updated corporate organizational charts in Microsoft Access to reflect transitions in job titles and job responsibilities
- Extracted data from the company's data warehouse and imported it to BusinessMaps
- Developed regional and national sales maps from the data to assist the sales team
- Collaborated with other analysts to complete larger-scale projects
- Created and edited a weekly sales team newsletter to inform the sales force of important, confidential company information; developed a shortened newsletter for distribution to BlackBerries
- Designed slideshows for President's Club and uploaded content and photos to showcase the event's location to the company web site
Candidate Info
years in workforce
years at this job
Bachelor of Arts
Content Licensing Group - Sales Operations Analyst
Consistently manage a 10% increase in number of accounts year over year, resulting in an increase of $1 million in renewable sales and $300K in new business and totaling $31 million in renewable business
- Integral involvement in training new employees on business processes and account knowledge. Managed and coordinated content of training manual - an overview of the licenses, products, and processes
- Provide recommendations to improve workflow and data transparency by analyzing and identifying gaps in efficiency
- Provided a model of communication for relationship managers, product specialist, and sales associates during period of high business acquisitions by identifying patterns in sales contracts
- Conceptualized and designed a Sales Portal to organize new hire training materials and resources
Candidate Info
years in workforce
years at this job
Certified Internal Auditor (cia)
Business / Finance
Assistant Retail & Sales Operations Analyst
Prepared financial reports, developed budgets, and performed variance analysis in accordance with business plan.
- Completed internal audits, adhered to regulatory compliance, SOX, operational efficiency and accuracy.
- Created action plans based on audit results, and provided process documentation and training where needed.
- Build and led teams in carrying out special financial projects.
- Established asset controls for 8 retail locations to reduce shrinkage and expenditures.
- Assisted with forecasting, and risk assessment by building partnerships with Sr. Financial Analyst, and Finance Department.
Candidate Info
years in workforce
years at this job
Mass Communication
Business
Field Sales Operations Analyst
Provided analysis to the Director of Sales in support of the business initiatives
- Identified trends of critical sales metrics (usage growth +/-%, weekly activities) of four market areas
- Set-up, loaded and rolled out operational and ad-hoc campaigns in Total Source
- Maintained and managed updates to the research account assignments for the four market areas
- Assisted with the creation of standardized templates for reporting across the market area
- Served as the primary point of contact for the Director of Sales
- Developed and maintained relationships with business partners to effectively perform job responsibilities
- Won 2 out 3 best ideas in 'Partner with Sales' Contest Q3: improvement to the ID Maintenance Tool and Total Source
Candidate Info
years in workforce
year at this job
Economics, Business Administration
Sales Operations Analyst II
- Trained over 40 distributors worldwide to standardize point of sale reporting while increasing reporting frequency by 75%
- Implemented an Oracle database that combined direct and distributors' point of sale data, allowing the sales management team to easily review total demand in Tableau (business intelligence tool)
- Identified and resolved over $5 million of misreported point of sale data due to issues with cost, resale price, currencies, duplicate transactions, and missing transactions
- Developed process to create a quarter-to-date demand tracker and published weekly reports for executive management
- Coordinated communication among cross-functional team of sales operations, IT, inside sales, finance, and product marketing to validate distributor and master data
- Updated and maintained master data in Oracle through extensive data analysis
Candidate Info
years in workforce
months at this job
Business Administration
Master of Arts
Sales Operations Analyst
Calculated and distributed commission payments for domestic and international sales people
- Maintained data integrity and participated in audit functions
- Managed and updated COGS data in company's CRM system
- Managed the collection and organization of point of sale and inventory data
- Provided analysis of unit sales, inventory levels, territory performance, promotion trends, and sales attainment for commissions
- Published weekly sales reports for executive staff
Candidate Info
years in workforce
years at this job
Speech And Communication
Business
Sales Operations Analyst
- Developed, implemented, and managed sales contract process and storage system.
- Developed and implemented global sales reporting.
- Managed $8 million sales budget consistently meeting annual expense goals.
- Managed annual sales revenue forecasting process.
- Administered customer relationship management system.
- Analyzed revenue information for sales and marketing strategy.
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