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Hotel Sales Manager Resume Samples
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0-5 years of experience
Educate hotel concierges and guest relations personnel on products; Build a partnership in excellence with each client. Maintain sufficient inventory of [company name] marketing, collateral, signage, and displays. Manage a list of 77 hotels in NY and NJ Secure branding and sponsorship opportunities. Travel to hotels and clients; attend industry networking events and various tourism meetings. Actively search for sales, leads prospect and vendor resellers.
- Initiatives resulted in a 54% increase in sales. New business development increased by 26%.
- Analyze sales statistics to determine sales potential, approach and inventory requirements.
- Devised and initiated strategies to jump start low performance hotels in NY and NJ and develop new business action plans.
- Use CRM tools to track hotel performance, track personal benchmark, store data and manage daily inventory of products.
- Work alongside Director of Administration, Director of Operations and a support team of 5 to proactively manage a high maintenance client list.
0-5 years of experience
Inbound call center
- Managed 25 sales agents
- Responsible for all sales metrics and data analytics in Excel
- Interviewed and trained all new sales agents
- Implemented sales plan which improved sales from 300k to 800k a month
0-5 years of experience
Prospect and close on Corporate, SMERF, Association, Latin American, Wholesale and Motorcoach markets for group business to positively impact hotel revenue.
- Attend trade shows and make sales calls to assigned territories (Dallas, CO, IL, GA).
- Receive and process group leads from the Lake Charles Convention & Visitors Bureau and third party meeting planners.
- Perform comprehensive presentations and training sessions to travel agents, wholesale companies.
- Monitor monthly occupancy to insure that contracted blocks are used and sold to capacity.
- Monitor selling strategies and block usage for International/Domestic Wholesalers, review current site listings for quality of listing and arranging files and billing.
0-5 years of experience
- Increasing REVPAR and gaining market share versus our competitive set through an aggressive direct sales effort and strategic e-commerce sales and marketing efforts.
- Utilizing revenue management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
- Overseeing the development and implementation of departmental strategies and ensuring implementation of the brand service strategy and brand initiatives.
- Creating and implementing promotions to attract new business travel accounts and stimulate repeat business.
- Preparing effective correspondence and rate agreements with clients and maintaining internal booking reports.
- Analyzing and solicit RFP's ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
0-5 years of experience
Currently lead Sales Team representing multiple brands and budgets
- Partner cross-functionally with all department touch points: Corporate Office, Hotel Management, Brand Representatives, Accounting, Front Desk & Hotel Support Teams
- Responsible for establishing new client base through outside and B2B sales efforts
- Primarily responsible for interacting and maintaining good relations with customers and account contacts
- Prepare regular reporting detailing Sales Team efforts and attained results
- Prepare and create presentations illustrating highlights of hotel for advertising, corporate conferences and seminars
- Assess need & Implement brand standards and initiatives; contribute for continuous improvement of service and brand standards within hotel
- Acts as Private Event & Event Planning Coordinator
0-5 years of experience
- Continually provide excellent customer service to build customer loyalty and client base
- Maintain and develop key accounts and prospects
- Establish viable sales leads through proactive networking activities
- Respond to all guest inquiries in a professional and timely manner
- Represent the hotel and participate in trade and industry organizations
- Meet and arrange sales calls with prospective clients to generate business for the hotel
- Identify and resolve problems in a suitable manner and develop alternative solutions
- Continue the duties of hotel sales assistant
0-5 years of experience
Responsible for increasing the profitability of the hotel by ensuring maximum occupancy of hotel rooms.
- Observing the market and identifying trends
- Acquiring and developing new business accounts.
- Extensive knowledge of hotel operations.
0-5 years of experience
As a hotel Sales Manager, my responsibilities included selling guestrooms, meeting space and other hotel services to Corporate, Government, and Social clients- preparing and presenting proposals, responding to RFP's in a timely manner, conducting site inspections with prospective customers, as well as soliciting and generating new business, maintaining well-organized documentation and reports, attending and participating in various sales and hotel staff meetings, and coordinating customer service requests as needed. I was responsible for sending proposals, negotiating contracts, pricing, credit terms, warranties and delivery dates. I attended and participated in trade shows, working along Sacramento CVB, Sacramento Hotel Association, and various promotional events to solicit new business, and maintain relationships with current clients to continue selling additional accommodations and hotel services. I worked directly with Sabre, Hotel Planner, Helmsbriscoe, Cvent, Lanyon, Marriott Global Sales, Meeting Planners, and various other lead sources for upcoming business.
- Secured the largest Corporate Extended Stay group the hotel had ever had- this account contracted for 2 years, 24 rooms, totaling $1,123,200 and account continues to prosper
- Increased Business Transient with over $587,000 YOY
- Targeted and increased revenue by 84% in the SMERF market sector
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