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Automotive Sales Consultant Resume Samples
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Candidate Info
years in workforce
years at this job
Bachelor of Science
Automotive Sales Consultant
Successful in building loyal customer relationships based on trust, communication, and problem solving for rapid resolution.
- Expanded client base through positive, professional relationships with customers that has led to repeat business and referrals.
- Empowered customers with product knowledge and presentations, while earning customer satisfaction and sale of vehicle.
- Always in the top 5 for monthly sales achievements.
- Maintained a rolling average customer satisfaction score 99.4% for five years.
- Sold one particular family 7 vehicles in 2 years.
Candidate Info
years in workforce
month at this job
Nursing
Business
Automotive Sales Consultant
Responsible for creating and building relationships with new and existing customers to ensure outstanding customer service. Maintaining customer satisfaction, ensuring return business and referral business with customer follow-up.
- Consistently exceeded sales goal of 10 units sold per month while maintaining gross profit margin.
- Maintained customer satisfaction rating of 90% by making follow up calls addressing customer needs and concerns.
- Made over 100 phone calls per week speaking to prospective clients about vehicles, current incentives, and finance options.
- Scheduled appointments with interested clients to discuss vehicle needs and gather more information regarding their payment goals and financial situation.
Candidate Info
years in workforce
year at this job
Automotive Sales Consultant
Provided high end sales of both new and used automobiles.
- Maintained and arranged inventory.
- Handled personal and secure documents with integrity.
- Created a referral base clientele by delivering exceptional customer service.
- Assisted in financial programs such as loans and titles.
Candidate Info
years in workforce
months at this job
Marketing
Automotive Sales Consultant
Spoke with prospects and determined what type of vehicle they were looking for, as well as which particular features
- Translated features into benefits to provide value for buyers
- Maintain an awareness of all promotions and advertisements
- Completed the Joe Verde Sales Training Course
Candidate Info
years in workforce
years at this job
High School Diploma
Business Administration
Automotive Sales Consultant
Interviewed customers to determine their wants and needs.
- Scheduled and managed appointments.
- Participated in weekly training and developmental meetings.
- Certified mentor for new sales consultants.
- Conducted test drives with sales customers.
- Received Store Champion award May 2012.
- Reviewed finance and credit stipulations.
- Met and surpassed sales quotas for units and extended warranties sold.
- Supported internet customers via e-mail and telephone correspondence.
Candidate Info
year in workforce
year at this job
English
Education
Automotive Sales Consultant
- Joined dealership to with desire to rebrand the car buying experience
- Learned specifics of each model to convey features and benefits and match to customer lifestyle and budget
- Promoted to Leasing Manager within three months of joining dealership
Candidate Info
years in workforce
year at this job
Master of Arts
Automotive Sales Consultant
Deliver quality service that assists the customer throughout their future vehicle purchasing experience. Customers convey what they want to accomplish while working within a set budget.
- Averaging 15-18 units monthly in new and pre-owned vehicle sales while maintaining CSI score of 975 or higher during a rolling 3-month period
- Negotiate pricing and competitive interest rates along with monthly payments for the financing of the vehicle with the customer and the sales manager
- Develop a rapport with customers that allows for continuity to work as their liaison between sales managers and banks
- Gather personal information from customers to obtain credit history to assist with broadening their financing options
- Discuss alternate financing options in order to put a vehicle purchase deal together
- Present a vehicle that encompasses the customers' needs and want along with fitting into their budget
- Make up to 40 phone calls and send out multiple emails contacting customers to set appointments returning them to the dealership
- Deliver quality customer service throughout the purchase and continue to assist after vehicle purchase
Candidate Info
years in workforce
months at this job
Biology
Automotive Sales Consultant
Automotive Sales. Maintains a working knowledge of lot inventory and builds up a client base while successfully closing deals.
- Sell vehicles by providing exceptional customer service.
- Listen and respond to customer needs by performing effective interviews
- Speak to prospective clients on different financing options, titles, and extended service policies.
- Process paperwork associated with retail automobile sales including credit application.
- Follow-up with customer base through contact that encourages patronage.
- Assist in auctions and the vehicle appraisal process including paperwork collection.
Candidate Info
years in workforce
years at this job
High School Diploma
Computer Science
Automotive Sales Consultant
- Sold new and pre-owned automobiles
- Built and maintained a large customer database
- Received a 95% C.S.I. score from Nissan Motors
- Named top producer
Candidate Info
years in workforce
year at this job
Law And Society
Psychology
Automotive Sales Consultant
- Successfully identified and overcame objections
- Built value through concise and customer tailored vehicle presentations
- Qualified buyers by understanding buyer's requirements; matching requirements to models; building rapport
Candidate Info
years in workforce
years at this job
Certificate
Automotive Sales Consultant
Helping the customer find the vehicle that fits their needs and budget
- Research car availability on vehicles that are not in our database
- Demonstrate the benefits and features that an automobile offers
- Closing the sale by overcoming objectives
- Preparing documents for the purchase of a vehicle.
- Follow up after the sale to insure 100% customer satisfaction
- Continues education on vehicle and product knowledge provided by General Motors
Candidate Info
years in workforce
years at this job
Sales Training
Business/marketing
Automotive Sales Consultant
Responsibilities include prospecting for new clients, following up with current and past prospects, as well as keeping up with product knowledge training.
- Daily prospecting and follow up to keep in contact with current prospects.
- Assessing the needs of customers in order to properly determine their vehicle needs in an efficient manner.
- Keeping in touch with customers after the sale to make sure they are satisfied with their purchase, and to offer service.
Candidate Info
years in workforce
months at this job
Marketing / Finance
Product Development
Automotive Sales Consultant
Prospect for new customers and sales via phone, email, networking and CRM database.
- Professionally greet guests upon arrival at dealership.
- Determine customer needs by asking questions and carefully listening to the answers.
- Preform walk-around sales presentation and demonstration of selected vehicle's benefits.
- Advise customers regarding payment options; loan or lease and affiliated banking terms.
- Negotiate vehicle and options price to close sales.
- Oversee delivery of vehicle and maintain contact with existing customers to ensure 100% customer
- Updated management daily; records of sales, effectively complete all relevant paperwork.
- Develop personal sales goals and create sales plan to obtain goals.
- Continually develop sales skills and product knowledge.
Candidate Info
years in workforce
months at this job
Mechanical Engineering
Aviation Technology
Business Administration
Automotive Sales Consultant
Understanding automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Developing buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifying buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrating automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closing sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Updating job knowledge by participating in educational opportunities; reading professional publications.
- Enhancing dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Candidate Info
years in workforce
months at this job
Mechanical Engineering
Aviation Technology
Business Administration
Automotive Sales Consultant
Understanding automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Developing buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifying buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrating automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closing sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Updating job knowledge by participating in educational opportunities; reading professional publications.
- Enhancing dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Candidate Info
years in workforce
years at this job
High School Diploma
Independent Automotive Sales Consultant
Experience providing quality customer service/interaction
- Commission based Consultant working directly responsible for selling vehicles to customers, providing customers with product information and excellent customer service to ensure a positive buying experience
- Responsible for following-up with customers indicating purchasing interest
- Support online customers by setting appointments
- Spend time with customers to determine their needs and discusses vehicle options
- Test drive vehicles to demonstrate industry leading features
- Follow-up with existing customers to confirm their satisfaction and generate new leads and referrals
- Ability to build rapport with customers to build a base of referrals to establish customer network
Candidate Info
years in workforce
months at this job
High School Diploma
Automotive Sales Consultant
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Greet customers and ascertain what each customer wants or needs.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Prepare sales slips or sales contracts.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Demonstrate use or operation of merchandise.
- Prepare merchandise for purchase or rental.
- Ticket, arrange and display merchandise to promote sales.
Candidate Info
years in workforce
years at this job
Associate of Applied Science
Business Administration
Automotive Sales Consultant
Automotive sales in a "no-haggle" pricing environment.
- Assist customers in the selection and purchasing process of vehicles matched specifically to their needs and wants.
- Enter the customer's vehicle order in order entry, take and submit their loan application, and explain their financing options.
- Present and sell the warranty option that best meets the customer's needs and offer and sell accessories that will fulfill the customer's vehicle wish list.
- Perform sales functions on the internet and on the phone to those customers who prefer to do business electronically.
Candidate Info
years in workforce
year at this job
High School Diploma
Business
Automotive Sales Consultant
- Sold leases and purchases of new and used
- Built strong client relationships.
- Identified and qualified customer needs.
Candidate Info
years in workforce
years at this job
History
Automotive Sales Consultant
Selling both new and used cars; as well as finance and related product.
- Demonstrating vehicles to customers.
- Writing up sales contracts.
- Negotiating the terms of a sales agreement and closing sales.
- Following-up in-bound telephone inquiries, walk-in prospects and email inquiries.
- Preparing car purchase packages.
- Cold calling sales prospects.
- Delivering vehicles to customers.
- Liaising with the dealer service department to ensure that vehicle repairs/preparations are carried out quickly and accurately.
Candidate Info
years in workforce
years at this job
Automotive Sales Consultant
Customer service
- Processing orders for service
- Maintaining inventory to be able to meet customer demands
- Resolving issues and concerns about vehicle maintenance and safety
Automotive Sales Consultant Resume Success Stories
