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Phone Sales Representative Resume FAQ

What skills should you put on your resume for a call center?

As an effective call center sales representative, your resume must demonstrate a healthy combination of technical skills related to account maintenance and soft skills like effective communication, attention to detail and persuasive sales techniques.

Here’s a list of commonly requested call center resume skills:

  1. Verbal and written communication
  2. Attention to detail
  3. Problem-solving
  4. File organization.
  5. Persuasive selling
  6. Product knowledge

Check out our extensive list of transferable resume skills.

What is a good resume objective for a phone sales representative?

A strong resume objective or summary statement should:

  1. Highlight phone sale-related skills such as persuasive sales techniques or client management.
  2. Draw a direct correlation between your career goals and the needs of the open phone sales position.
  3. Demonstrate your reason for applying, like your interest in the company’s products or culture.

Check out a poor and good resume objective for a phone sales representative to show how you can effectively use these tips.

Poor resume objective: “Experienced phone sales representative interested in a new position with a renowned sales organization.”

Good resume objective: “Effective sales representative with over six years of remote phone sales experience. Handled an average call volume of 35 customers an hour, with a successful sales rate averaging 23%. Excited to bring my skills into an innovative new sales environment focused on promoting affordable, at-home medical tech support.”