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Mobile Sales Consultant Resume Samples
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Candidate Info
years in workforce
months at this job
Business Management
Mobile Sales Consultant
Integrated personal knowledge of products to sale and met individual and department sales goals.
- Presented management/supervisor lead with ideas to showcase product on the sales floor.
- Led the department in attaching Accessories and Geek Squad Black Tie Protection Plan services
- Collaborated with department team members and management/supervisory lead to actively provide customers with a great shopping experience while providing solutions to their electronics needs.
Candidate Info
years in workforce
years at this job
High School Diploma
Health Careers
Mobile Sales Consultant
Engaged with customers entering the store in a sincere and friendly manner to ensure quality service.
- Consulted with customers to understand exactly what their needs were and provided tailored recommendations and solutions.
- Consistently held a position in the top 5 of our monthly sales rankings.
- Contacted customers to follow up on previous purchases while suggesting new merchandise and informing them about promotions and upcoming events.
Candidate Info
years in workforce
years at this job
Biology
Ecology Research Program
Public Relations Leader
Mobile Sales Consultant
Documented product transactions for future customer reference.
- Communicated with customers, team members, and superiors to reinforce proper procedures.
- Multi-tasked between job duties while maintaining an organized environment.
- Assisted in new-hire training to incorporate company values into daily duties.
Candidate Info
years in workforce
years at this job
High School Diploma
Mobile Sales Consultant
Increased mobile sales by 30% annually
- Developed strategy binder and step-by-step guide to assist the employee track loaner phone usage to eliminate loaner phone loss
- Trained more than 30 new associates on mobile phone and broadband features, carrier plan information and phone activation methods
- Pulled daily sales reports and collated information for easy access to company staff
Candidate Info
years in workforce
months at this job
Political Science
Mobile Sales Consultant
- Greeted all customers and provided excellent customer service
- Maintained an awareness of all promotions and advertisements
- Assisted in maintaining, merchandising and housekeeping throughout the Mobile Sales department
- Processed, refilled and monitored floor stock
- Demonstrated effective communication when interacting with customers, co-workers and managers
Candidate Info
years in workforce
years at this job
High School Diploma
Mobile Sales Consultant
Consulted with customers to determine wireless needs
- Identified and acted upon opportunities to upsell additional wireless products and services to new and existing customers
- Handled all customer service issues in a timely and professional manner
- Arranged and displayed store merchandise
- Made follow-up calls to customers to ensure satisfaction and to offer additional products and services
- Assisted management in managing, tracking, and reconciling merchandise, ordering inventory and making schedules
- Handled cash and credit card transactions
Candidate Info
years in workforce
years at this job
Petroleum Engineering
Mobile Sales Consultant
- Facilitated the sales and activations of Sprint, Verizon, and AT&T mobile phones and hotspots
- Communicated with phone service providers in regards to technical support
- Handled customer mobile contracts, warranties, and Geek Squad Protection plans
- Developed and maintained knowledge of tablets, mp3 players, phones, headphones, and their pricing
Candidate Info
years in workforce
year at this job
Computer Repair Technical
Mobile Sales Consultant
Mastering suggestive selling and the sales through service model to consistently achieve and exceed all monthly sales metrics.
- Developing, maintaining and communicating strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
- Responsible for handling many aspects of a sale including: customer contracts and warranties, customer payments and cash and credit card transactions.
- Focused on personalizing each customer interaction in order to deliver exceptional customer service.
- Demonstrating strong partnering and problem resolution skills, with the ability to interface and maintain positive relationships with multiple levels within the organization; leaders, fellow employees and customers.
- Exhibiting effective use of problem-solving skills by troubleshooting the root cause for customers that are experiencing challenges with their new devices.
Candidate Info
years in workforce
years at this job
Certifications & Education
Criminal Justice
Mobile Sales Consultant
- Handled all aspect of the sale including activation's, Geek Squad Protection, and receiving customer payments.
- Maintained a high level of product knowledge and completed required training.
- Drive the business towards meeting & surpassing goals & setting the bar a little higher; In turn this is what sets us apart from our greatest competitors as a company.
- Utilized the 4-step-greet to find the right solution for the customers, making sure they walk out working.
- Accomplishments: Top sales consultant since day one.
Candidate Info
years in workforce
years at this job
Highest Score
Engineering
Mobile Sales Consultant-apple Master
Starting Rate of Pay: $9.00 Ending Rate of Pay: $9.50 (plus performance-based bonuses)
- Set up, presentation of, closing of sale and all other relative duties
- Maintaining current and up-to-date knowledge of all cellular devices, plans, tablets, accessories, connected devices and service plan features
- Build and maintain rapport/personal connections with one-stop customers and regular customers
- Down-stock and ensure quality presentation/stock areas
- Maintain hourly sales average of over $400 hourly
Candidate Info
years in workforce
months at this job
Mobile Sales Consultant
Performed regular sales, including activations, data transfers, and plan adjustments.
- Maintained quality of store, including cleaning, customer assistance in other departments, and regular weekly / daily sales resets.
- Aided customers with any questions and issues, including Smartphone trouble-shooting.
- Required to have familiarity with all Smartphone and Tablet systems.
Candidate Info
years in workforce
years at this job
High School Diploma
Minor
Health Sciences
Mobile Sales Consultant
- Planning and implementing proactive procedures and systems to avoid customer disappointments
- Created customer satisfaction survey, drastically reducing potential problems.
- Established strong leadership team who acquired a stellar service reputation.
Candidate Info
years in workforce
year at this job
High School Diploma
Mobile Sales Consultant
Led department in sales nearly every month since joining the team.
- Assisted and trained new employees on systems and sales techniques.
- Suggested appropriate products and plans based on the needs of my customers.
- Provided troubleshooting for various different issues related to technology.
Candidate Info
years in workforce
years at this job
High School Diploma
Clinical Nursing
Mobile Sales Consultant Lead (full-time)
Recruited personnel and developed a working environment charged with enthusiasm.
- Ensure that the client is tended to and satisfied with purchase.
- Work closely with other associates to complete individual and team goals, through key selling skills, proper communication and informative product knowledge, as well as demonstrating the product to the customer.
- Managed consulting engagements in productivity management and operational reviews -averaged 25% product attachment increase.
Candidate Info
years in workforce
months at this job
Mobile Sales Consultant
- Worked as qualified wireless technology retailer
- Consistently met quarterly and monthly goals resulting in multiple promotions
- Oversaw team members and assisted in new technology training
- Handled high levels of customer service through multiple phone lines, email and direct walk ins
Candidate Info
years in workforce
months at this job
Business Administration
Mobile Sales Consultant-
A very intense sales environment in which product knowledge is key towards maintaining monthly budgets for mobile and mp3 departments.
- Use computers and database programs to conduct customer transactions
- Sale Verizon, AT&T, and Sprint contracts
- Handle confidential client documentation
- Constant customer interaction in which decisions were reliant upon product knowledge
- Run sales transactions daily using cash, debit, and checks
- Provide top notch customer greeting and service to a very diverse background of guests
Candidate Info
years in workforce
years at this job
Arts And Printmaking
German Language And Culture
Mobile Sales Consultant
Responsible for end user sales for wireless subsidiary of Best Buy.
- Listening to consumers and understanding their individual requirements.
- Recommended services and products based on a variety of express or implied needs.
- Organized displays based on planograms.
- Consistently built relationships with customers, resulting in referrals for the store.
- Effectively met and exceeded sales goals.
- Engaged customers with technology, educating consumers about their device
- Worked with brand representatives to insure a consistent customer experience.
Candidate Info
years in workforce
years at this job
High School Diploma
Mobile Sales Consultant
- Answered questions regarding the store and its merchandise.
- Computed sales prices, total purchases and processed payments.
- Described merchandise and explained operational features to customers.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained records related to sales.
- Recommended merchandise based on customer needs.
Candidate Info
years in workforce
years at this job
Graphic Design
Marketing & International
Mobile Sales Consultant & Digital Imaging Specialist
Increased communication skills with non-commission sales in cellular telephones & mobile connections
- Attained flixibility by providing customers with impartial and informed advice
- Developed technical skills by aiding execution of phone repair
- Established creativity by creating in-store signage & advertising for the mobile
- excellent references provided upon request
Candidate Info
years in workforce
years at this job
Liberal Arts And Sciences
Mobile Sales Consultant
Provided personalized service and exceptional expertise for customers.
- Handled all aspects of the sales including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
- Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
- 7 years experience actively using and learning about customer electronics.
- Maintained a team environment requiring clear, professional and effective communication.
- Prior experience with recommending products, services or solutions to others.
Candidate Info
years in workforce
year at this job
Political Science
Mobile Sales Consultant
- Provided customer satisfaction with in-depth product knowledge.
- Enhanced retail sales skills through training and daily sales floor management.
- Trained new hires and provided supervision while learning
Candidate Info
years in workforce
years at this job
Mobile Sales Consultant
Capture information and enter data into computer in a timely manner
- Through effective listening, understand and make appropriate determination of customers service needs
- Manage new and existing mobile accounts dealing with three major network providers
- Maintain acceptable performance standards on all program metrics
- Capture data and enter clearly and accurately
- Identified service needs, verifies and validates information using appropriate review, probing techniques, and reasoning skills.
Candidate Info
years in workforce
months at this job
Public Health
Mobile Sales Consultant
Provided personalized service to fit every single customer's needs.
- Went through the whole sales process rapidly and efficiently
- Maintained up to date knowledge of every phone service plan and phone carrier features
- Worked with team members to meet department goals
- Developed strong relationships with customers to ensure needs are met.
- Hit high selling rates on a month to month basis
Candidate Info
years in workforce
year at this job
Music
Mobile Sales Consultant
- Designed documents to assist the mobile sales consultants during customer interactions
- Advised customers on the best carrier and plan to fit their needs
- Partner with carrier reps to meet sales goals
- Handle and maintain sensitive customer information and contracts
Candidate Info
years in workforce
year at this job
Internet Technology
Computer Science
Mobile Sales Consultant
- Shared product knowledge with customers while making personal recommendations
- Maintained friendly and professional customer interactions
- Served customers quickly and efficiently
- Processed cash and credit payments for in-store purchases
- Described operation of merchandise to customers
Candidate Info
years in workforce
years at this job
High School Diploma
Mobile Sales Consultant
- Preceptor new employees
- Provide customers with the latest devices and services all in one place
- Knowledgeable, impartial advice
- Experience in a team environment requiring clear, professional, and effective communication
- Experience with recommending products, services, and solutions to others
- Experience work with department specific products