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Mobile Sales Consultant Resume Samples
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0-5 years of experience
Integrated personal knowledge of products to sale and met individual and department sales goals.
- Presented management/supervisor lead with ideas to showcase product on the sales floor.
- Led the department in attaching Accessories and Geek Squad Black Tie Protection Plan services
- Collaborated with department team members and management/supervisory lead to actively provide customers with a great shopping experience while providing solutions to their electronics needs.
0-5 years of experience
Engaged with customers entering the store in a sincere and friendly manner to ensure quality service.
- Consulted with customers to understand exactly what their needs were and provided tailored recommendations and solutions.
- Consistently held a position in the top 5 of our monthly sales rankings.
- Contacted customers to follow up on previous purchases while suggesting new merchandise and informing them about promotions and upcoming events.
0-5 years of experience
Documented product transactions for future customer reference.
- Communicated with customers, team members, and superiors to reinforce proper procedures.
- Multi-tasked between job duties while maintaining an organized environment.
- Assisted in new-hire training to incorporate company values into daily duties.
0-5 years of experience
Increased mobile sales by 30% annually
- Developed strategy binder and step-by-step guide to assist the employee track loaner phone usage to eliminate loaner phone loss
- Trained more than 30 new associates on mobile phone and broadband features, carrier plan information and phone activation methods
- Pulled daily sales reports and collated information for easy access to company staff
0-5 years of experience
- Greeted all customers and provided excellent customer service
- Maintained an awareness of all promotions and advertisements
- Assisted in maintaining, merchandising and housekeeping throughout the Mobile Sales department
- Processed, refilled and monitored floor stock
- Demonstrated effective communication when interacting with customers, co-workers and managers
0-5 years of experience
Consulted with customers to determine wireless needs
- Identified and acted upon opportunities to upsell additional wireless products and services to new and existing customers
- Handled all customer service issues in a timely and professional manner
- Arranged and displayed store merchandise
- Made follow-up calls to customers to ensure satisfaction and to offer additional products and services
- Assisted management in managing, tracking, and reconciling merchandise, ordering inventory and making schedules
- Handled cash and credit card transactions
0-5 years of experience
- Facilitated the sales and activations of Sprint, Verizon, and AT&T mobile phones and hotspots
- Communicated with phone service providers in regards to technical support
- Handled customer mobile contracts, warranties, and Geek Squad Protection plans
- Developed and maintained knowledge of tablets, mp3 players, phones, headphones, and their pricing
0-5 years of experience
Mastering suggestive selling and the sales through service model to consistently achieve and exceed all monthly sales metrics.
- Developing, maintaining and communicating strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
- Responsible for handling many aspects of a sale including: customer contracts and warranties, customer payments and cash and credit card transactions.
- Focused on personalizing each customer interaction in order to deliver exceptional customer service.
- Demonstrating strong partnering and problem resolution skills, with the ability to interface and maintain positive relationships with multiple levels within the organization; leaders, fellow employees and customers.
- Exhibiting effective use of problem-solving skills by troubleshooting the root cause for customers that are experiencing challenges with their new devices.
0-5 years of experience
- Handled all aspect of the sale including activation’s, Geek Squad Protection, and receiving customer payments.
- Maintained a high level of product knowledge and completed required training.
- Drive the business towards meeting & surpassing goals & setting the bar a little higher; In turn this is what sets us apart from our greatest competitors as a company.
- Utilized the 4-step-greet to find the right solution for the customers, making sure they walk out working.
- Accomplishments: Top sales consultant since day one.
0-5 years of experience
Starting Rate of Pay: $9.00 Ending Rate of Pay: $9.50 (plus performance-based bonuses)
- Set up, presentation of, closing of sale and all other relative duties
- Maintaining current and up-to-date knowledge of all cellular devices, plans, tablets, accessories, connected devices and service plan features
- Build and maintain rapport/personal connections with one-stop customers and regular customers
- Down-stock and ensure quality presentation/stock areas
- Maintain hourly sales average of over $400 hourly
0-5 years of experience
Performed regular sales, including activations, data transfers, and plan adjustments.
- Maintained quality of store, including cleaning, customer assistance in other departments, and regular weekly / daily sales resets.
- Aided customers with any questions and issues, including Smartphone trouble-shooting.
- Required to have familiarity with all Smartphone and Tablet systems.
6-10 years of experience
- Planning and implementing proactive procedures and systems to avoid customer disappointments
- Created customer satisfaction survey, drastically reducing potential problems.
- Established strong leadership team who acquired a stellar service reputation.
0-5 years of experience
Led department in sales nearly every month since joining the team.
- Assisted and trained new employees on systems and sales techniques.
- Suggested appropriate products and plans based on the needs of my customers.
- Provided troubleshooting for various different issues related to technology.
0-5 years of experience
Recruited personnel and developed a working environment charged with enthusiasm.
- Ensure that the client is tended to and satisfied with purchase.
- Work closely with other associates to complete individual and team goals, through key selling skills, proper communication and informative product knowledge, as well as demonstrating the product to the customer.
- Managed consulting engagements in productivity management and operational reviews -averaged 25% product attachment increase.
0-5 years of experience
- Worked as qualified wireless technology retailer
- Consistently met quarterly and monthly goals resulting in multiple promotions
- Oversaw team members and assisted in new technology training
- Handled high levels of customer service through multiple phone lines, email and direct walk ins
0-5 years of experience
A very intense sales environment in which product knowledge is key towards maintaining monthly budgets for mobile and mp3 departments.
- Use computers and database programs to conduct customer transactions
- Sale Verizon, AT&T, and Sprint contracts
- Handle confidential client documentation
- Constant customer interaction in which decisions were reliant upon product knowledge
- Run sales transactions daily using cash, debit, and checks
- Provide top notch customer greeting and service to a very diverse background of guests
0-5 years of experience
Responsible for end user sales for wireless subsidiary of Best Buy.
- Listening to consumers and understanding their individual requirements.
- Recommended services and products based on a variety of express or implied needs.
- Organized displays based on planograms.
- Consistently built relationships with customers, resulting in referrals for the store.
- Effectively met and exceeded sales goals.
- Engaged customers with technology, educating consumers about their device
- Worked with brand representatives to insure a consistent customer experience.
0-5 years of experience
- Answered questions regarding the store and its merchandise.
- Computed sales prices, total purchases and processed payments.
- Described merchandise and explained operational features to customers.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained records related to sales.
- Recommended merchandise based on customer needs.
6-10 years of experience
Increased communication skills with non-commission sales in cellular telephones & mobile connections
- Attained flixibility by providing customers with impartial and informed advice
- Developed technical skills by aiding execution of phone repair
- Established creativity by creating in-store signage & advertising for the mobile
- excellent references provided upon request
6-10 years of experience
Provided personalized service and exceptional expertise for customers.
- Handled all aspects of the sales including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
- Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
- 7 years experience actively using and learning about customer electronics.
- Maintained a team environment requiring clear, professional and effective communication.
- Prior experience with recommending products, services or solutions to others.
0-5 years of experience
- Provided customer satisfaction with in-depth product knowledge.
- Enhanced retail sales skills through training and daily sales floor management.
- Trained new hires and provided supervision while learning
0-5 years of experience
Capture information and enter data into computer in a timely manner
- Through effective listening, understand and make appropriate determination of customers service needs
- Manage new and existing mobile accounts dealing with three major network providers
- Maintain acceptable performance standards on all program metrics
- Capture data and enter clearly and accurately
- Identified service needs, verifies and validates information using appropriate review, probing techniques, and reasoning skills.
0-5 years of experience
Provided personalized service to fit every single customer’s needs.
- Went through the whole sales process rapidly and efficiently
- Maintained up to date knowledge of every phone service plan and phone carrier features
- Worked with team members to meet department goals
- Developed strong relationships with customers to ensure needs are met.
- Hit high selling rates on a month to month basis
0-5 years of experience
- Designed documents to assist the mobile sales consultants during customer interactions
- Advised customers on the best carrier and plan to fit their needs
- Partner with carrier reps to meet sales goals
- Handle and maintain sensitive customer information and contracts
0-5 years of experience
- Shared product knowledge with customers while making personal recommendations
- Maintained friendly and professional customer interactions
- Served customers quickly and efficiently
- Processed cash and credit payments for in-store purchases
- Described operation of merchandise to customers
0-5 years of experience
- Preceptor new employees
- Provide customers with the latest devices and services all in one place
- Knowledgeable, impartial advice
- Experience in a team environment requiring clear, professional, and effective communication
- Experience with recommending products, services, and solutions to others
- Experience work with department specific products
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
