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0-5 years of experience
Supported 71 field sales people and 4 Region Managers billing $736 million in gross sales in the Western Contract Area
- Planned and presented at internal field sales training meetings on product, process, price, and promotion execution including Fast Start, New ASM, and Contract Renegotiations
- Developed and managed Lotus QuickPlace Website resulting in cost savings of $350,000
- Audited distributor accounts for manual price overrides as requested by management
- Attained Six Sigma Greenbelt Lean certification to manage process improvement projects
0-5 years of experience
Pulled, manipulated, and edited pivot tables and data as requested.
- Managed daily operations and maintenance, with respect to warranty, appeals and claims.
- Assisted the Channel Sales Manager with key accounts and maintained annual company revenue of $27 million.
- Managed all reporting data, identified trends within the data, and assisted with developing effective marketing strategies.
- Effectively communicated and served as liaison and general knowledge base to associated departments within Systemax Corp.
- Developed and implemented effective promotional strategies to increase profit across all channels (Retail, Web, B2B and Inbound).
0-5 years of experience
Refocused internet trading business to concentrate on merchandising and prepare reports for senior management.
- Created and implemented new, more efficient method for both inventory and shipping
- Conducts extensive research prior to purchasing and posting items for sale
- Significantly increased sales revenue and shipping speed
0-5 years of experience
- Coordinated the design, development and implementation of a new CRM database: worked with stakeholders and vendors to establish requirements, clean up and migrate data, assisted with changes to optimize system performance
- Trained employees, on lead research (LinkedIn, search engines, etc.), contact organization, and utilization of the new CRM system
- Developed a book of new accounts through research, by fostering relationships, and excellent customer service
- Created Marketing Materials including print literature, trade show displays, and email marketing campaigns using StreamSend
- Negotiated terms, and pricing with customers, met daily deadlines to ensure customer satisfaction
- Project Manager on two major RFPs for two Fortune 500 companies, collaborated with the team on research, pricing, terms, navigation of customer’s proprietary software, on-time delivery and follow-up
0-5 years of experience
Assisted owner in handeling various projects, producing reports and spreadsheets, and maintaining client records.
- Efficiently maintained healthy client relationships, corporate and individual clients.
- Assisted in increasing daily sales targets to reach the monthly quota.
- Designed a customer management list of all clients and an organized filing system.
- Visited customer sites to perform upgrades and new lines of service activations.
0-5 years of experience
Worked directly with customers on RFQ’s, RMA’s, order changes, adjustments and or cancellations
- Coordinated with other departments to ensure proper service to customers
- Communicated with customers to ensure they received the best service
- Provided support to Sales Team to ensure customers needs were met
- Followed up with vendors to ensure raw material was on schedule to meet the end customer delivery
- Managed OEM projects
6-10 years of experience
- Took charge of co-op function for trade shows, which brought in more revenue for company. Initiative also enabled Marketing Manager to focus on critical tasks that might otherwise have been put “on hold.”
- Accepted additional duties over and above own responsibilities to accommodate increase in workload despite cutbacks in staffing.
- Created new filing systems and procedures for equipment inventory that ensured each machine could be found easily and quickly at all times.
- Accommodated significant increase in workload after president’s assistant left without need for additional support staff.
- Typically performed volume of work normally handled by 1
- Earned reputation as being the first to arrive, especially when facing critical project deadlines.
0-5 years of experience
Managed the sales operations of the department; including business and strategic planning and team management. Efficiently ensured that customer’s sales records and databases were accurate and up-to-date. Helped improve the productivity of field sales representatives by dealing with customer queries and fielding calls. Responsible for timely delivery of products to our customer. Managed quality control for faster production and product delivery. Provided support for sales representatives regarding urgent issues dealing with routine requests from customers, such as requests for price quotes or delivery.
- Successfully achieved sales target goals.
- Developed measurements for performance management.
- Managed sales team.
- Ensured departmental regulations were met thereby eliminating measurable amounts of wastage in resources
0-5 years of experience
- Host monthly analysis meetings for upper management highlighting sales, trends and forecasting for future quarters, while offering ways to cut costs and increase profitability.
- Streamlined the Distributor Tracings process from 80 hours a month to 25 hours while maintaining quality and customer satisfaction.
- Created and documented the process of Distributor Local Rebate Agreement Contracts. Working with legal to get the contracts drafted, signed and published to a new internal website.
6-10 years of experience
Reviewed price, contents, and terms of all orders from sales prior to order entry
- Coordinated ship dates for all orders from manufacturing, providing sales managers with special considerations when necessary
- Interfaced with manufacturing, accounting, and shipping, communicating fulfillment of customer delivery requirements according to company’s capabilities
- Monitored backlogged orders, ensuring timely shipments
- Generated daily, monthly, quarterly and yearly total sales commissions reports
- Maintained, tracked and managed all demonstrations of product at customer locations, ensuring prompt sale or return of all equipment involved
- Authorized, tracked and ensured proper credit for returned equipment
- Ensured shipment/distribution of office materials to sales, marketing, customer service departments
- Administered special projects when requested for sales and marketing departments
0-5 years of experience
Created a new account update procedure, which increased efficiency within the Billing Department and increased average monthly captured revenue by approximately $300,000
- Analyzed data from reports created in Microsoft Excel format via Microsoft Outlook CRM and Route Manager software programs to showcase operations trends and to highlight areas of improvement and learning opportunities
- Implemented details of new service agreements for business awarded to Senior National Account Manager by delegating responsibilities for first services to Logistics personnel and Operations Managers
- Acted as liaison for internal employees from various departments and external decision makers at both store and corporate c-level concerning emergency services, billing inaccuracies, and contract details such as pricing and service schedules
- Coordinated special services and resolved local ordinance violations with City Inspectors and Store/Restaurant Managers from various cities within the United States
0-5 years of experience
- Administrative Assistant to the owner of the company
- Responsible for overseeing all operations of the office including bill paying, invoicing, payroll
- Maintained calendars, schedules and coordinated between all parties involved
- Responsible for customer outreach including sales, bookings and trip preparation
- Planned and coordinated a complete and enjoyable consumer experience
- Produced marketing materials and edited customer feedback page on company website
0-5 years of experience
Responsible for administering and completing clerical tasks during voter registration periods
- Coordinated and processed driver licenses, titles, registrations for state residents
- Accurate record-keeper of confidential personal information and registration forms
- Ensured registration policies were within state compliance
- Provided great customer service while interacting with clients by ensuring inquiries were answered and registration completed
- Managed documentation of legalized laws and policies for the [company name]
- Designed marketing strategies and sales implementation tactics to promote new traffic
- Coordinated efforts to promote effective citizenship and civic engagement
- Actively encouraged state residents to vote
- Collected, sorted and prepared voter registration forms
0-5 years of experience
Responsible for administering and completing clerical tasks during voter registration periods
- Coordinated and processed driver licenses, titles, registrations for state residents
- Accurate record-keeper of confidential personal information and registration forms
- Ensured registration policies were within state compliance
- Provided great customer service while interacting with clients by ensuring inquiries were answered and registration completed
- Managed documentation of legalized laws and policies for the [company name]
- Designed marketing strategies and sales implementation tactics to promote new traffic
- Coordinated efforts to promote effective citizenship and civic engagement
- Actively encouraged state residents to vote
- Collected, sorted and prepared voter registration forms
0-5 years of experience
Responsible for the handling of the office 800 directory number, and incoming call system.
- Provided routes for deliveries and package tracking for Mail out of 100-150 packets daily.
- Direct assistant to two supervisors with responsibility of faxing important documents, invoicing with QuickBooks and utilizing Goldmine.
- Responsible for the office supplies inventory ordering system via the office online Internet system.
- Followed procedural requests for clientele in the ordering of additional parts/and or accessories and confirmed and packaged deliveries to the customer.
6-10 years of experience
Responsibility for coordination of bi-annual sales conferences, regional & geographic training logistics, Microchip annual training conference attendance and support, and booth coordination at ESC – West tradeshow.
- Managed monthly regional bookings forecast, quarterly revenue reports, and designated as the regional analyst responsible for tracking & monitoring of all transfer revenue in APAC generated through local / regional design creation providing global regional revenue contribution recognition.
- Created customized reports for Regional Manager using enterprise software tools such as Microsoft Office, Imars, Baan, Model-N / Azerity, Salesforce.com, and database management.
- Process sample requests to support sales funnel opportunities, participate in Funnel Audits to maintain opportunity database, and track / monitor global revenue at assigned customers to provide billings’ forecast reports.
- Provide Inside Sales support for 7 Field Sales Engineers, 2 Regional Distribution Managers, 5 Field Applications Engineers, the Northwest Regional Sales Manager, and the Director of Western Americas Sales.
0-5 years of experience
Managed all new car orders from submission and entry to confirmation and invoicing in the United States, Canada and Puerto Rico. Responsible for accurately entering all sales orders in the QAD database system after determining car availability, lead time requirements and special pricing approvals. In addition to data entry, responsibilities also included invoicing, approvals for YCCF financial company and tracking of new car inventory using the QAD accounting system. Compiled monthly management reports and analyzed various sales reports including product production reports, wholesale/retail reports, market support/profitability reports and other ad hoc reporting as required. Provided direct support to all customers, partners and vendors throughout the entire sales process.
- Entered and confirmed specialized data for all dealers and distributors for 6 regional managers and 17 district managers nationwide. Credited and corrected any accounting discrepancies for partnering financial institutions that were required due to a change in a deal’s market support or an adjustment to the lease agreement after fleet installation.
- Created manual invoices for customers as needed and provided YCCF leasing with a weekly report of financial transactions and serial numbers assigned for any lease shipped. Verified and processed invoices and/or accounts receivable adjustments from dealers, distributors or contractors for fleet unit set-up or any additional accrued expense.
- Registered the warranty for all direct fleet units and assisted dealers with individual registration of golf cars as purchased. Distribution of Manufacturer Statement of Origin and Warranty Cards.
- Procured pricing and quotes for all employee purchase requests, donation orders, accommodation sales and various deals for marketing ventures.
- Set up pricing when model years change as well as set up new credit terms bi-annually per the revised sales program.
0-5 years of experience
Developed relationships with customers and was the immediate contact in regards to products and sales inquiries.
- Strategized with senior executives to meet organizational goals and objectives through meetings and sales events that consisted of ten to one-hundred-fifty guests.
- Researched, targeted and called fifteen to twenty potential customers a day to introduce company products.
- Coordinated and assisted in facilitating monthly educational webinars.
- Forecasted monthly sales projections verified and validated commission reports and expenses.
- Trained twenty-five worldwide sales partners on a software program to track opportunities and sales.
- Responsible for maintaining database used to track customer opportunities and impending sales.
- Setup and attended tradeshows. Reserved booth space, ordered materials, and answered questions from potential customers.
- Processed new hire paperwork and maintained employee personnel files.
- Assisted with employee orientation and the creation of offer packages.
- Responsible for processing payroll and benefits administration.
0-5 years of experience
- Supported the Sales Director, two Account Executives, and Business Development Manager
- Assisted the sales reps with leads, client outreach, arranging meetings, creating proposals and spreadsheets, routing contracts, etc.
- Heavy data entry utilizing Salesforce.com
- Composed and sent marketing outreach to clients and prospects promoting our events and other products
- Arranged travel and processed expense reports
10+ years of experience
Managed daily office operations of Sales Dept.
- Liaison between the International and Domestic Sales and Marketing Depts. and Human Resources
- Maintained and prioritized daily tasks and projects including: appointments, travel for 15 Sales Field Personnel, expense reports and general errands
- Prepared multiple daily, weekly, bi-weekly and monthly bookings reports for Dept.
- Distributed weekly Bookings/Quotes Reports to 32 Rep. companies worldwide
- Responsible for planning and negotiating with hotels for our yearly Worldwide Sales Seminar for 4 nights and 3 days every year for 140+ attendees. Planned all meeting rooms, sleeping rooms, meals, Award Dinners and recreational events
- Provided administrative support and reports for the Eastern Region Sales Personnel
- Planned all logistics for two regional offsite meetings per year at area hotels
- Facilitated onboarding of new employees for the Sales Dept. by scheduling training and providing them with all necessities to start the job with the Sales Dept.
0-5 years of experience
- Managed Data Bases regarding New Listings, Property Updates, Pricing, and Tax Reports.
- Insured that Property Listings were maintained, and provided guidance and information to Realtors.
- Assisted and coordinated Open Houses and Marketing Events.
0-5 years of experience
- Customer service responsibilities which included serving as a main contact for answering routine inquiries concerning company history, services, repairs, products, and membership.
- Entered account information of new clients in Mas200 database, maintained accuracy of account information, processed payments and orders, tracked shipments, investigated payment and billing discrepancies, and miscellaneous office work (copying, faxing, filing, etc.).
- Responsible for processing and filing accounts payable/receivable documents, collections, and updating vendor and customer payment history in database.
- Performed routine analysis of data reports for monthly sales and inventory.
6-10 years of experience
Processed/expedited orders and provided shipping details.
- Examined and processed domestic and international orders both outbound and inbound for major territories including: PAN Asia, Asia, Europe, South America and Canada.
- Created and maintained an Excel spreadsheet for management to track: orders, ship dates, and sales.
- Worked with procurement to ensure product availability for on-time delivery.
- Prepared shipping documents and worked with designated shippers
0-5 years of experience
- Prepared daily inventory reports with senior management with problem identification and resolution.
- Assisted in forecasting, budgeting and shipping process over phone and E-mail request with team.
- Filed and updated sales files periodically manually with team for management.
- Personally managed 6 major accounts identifying problems and deadline driven matters.
- Prepared on-site visits for Sales Executives for potential accounts/customers.
- Acted as a liaison in territorial account renewals via E-mails and switchboard relief.
- Communicated extensively with vendors and customers with price list and credit checks.
- Additionally supported Sales Manager with workload; when needed.
6-10 years of experience
Work directly with District and Territory Managers to ensure that all annual profit, margin and sales goals are met or exceeded.
- Communicate daily with engineers, developers, architects, general contractors, mechanical contractors and school districts.
- Provide excellent customer service to numerous existing client accounts, as well as develop positive rapport with new client accounts.
- Work with a team to increase profits through correct and accurate quoting and ordering practices.
- Use extensive product and industry knowledge to identify client specific needs and make decisions accordingly to provide customers with the proper equipment and servicing requirements.
- Have worked as the team lead throughout my career at Lennox, which included training and developing new employees and setting the bar for CSA functions.
- Communicated directly with customers as well as filed orders and deliveries.
- Processed submittals and Operation Manuals for jobs awarded.
- Was responsible for all bill of ladings for the days deliveries and operated our UPS dept.
0-5 years of experience
Responsible for the coordinating and administration of Sales and Marketing Team.
- Customer Service experience of 15+ years, in call center enviroment
- Compiling and reporting of sales growth, new business for cross functional markets including budgeting.
- Provide administrative support to a large group of sales and marketing professionals covering North American and Asian regions.
- Extensive product knowledge and selling to customer base
- Planning of National Sales Meetings and Chair for many fundraising events
6-10 years of experience
Manage the accurate and timely processing of high-volume sales orders for a multi-billion dollar global manufacturer. Act as liaison between sales, product planning, procurement, and the buying agent to ensure accurate and timely delivery of product is maintained.
- Prioritize purchase orders and project tasks by determining deadlines, analyzing scope and reviewing negotiated contract terms.
- Facilitate timely delivery of product according to distributors established lead times for 45+ key accounts of Top National/International Distributors and Government Agencies
- Administrator of buyer/purchasing inquires: change orders, price change, material availability, discount structure, shipping lead-times and contract compliance
- Evaluate customer contracts and routing guides to ensure freight term compliance avoiding unnecessary errors, saving money by exercising attention to detail and delivering goods within date range
- Assist with forecasting of product allocation for impending purchase orders with procurement manager within ERP and MRP software
- Provide pre and post-sales support via Request for Quotation(RFQ), producing weekly and monthly sales reports for key accounts
- Research, reconcile and correct all shipping/billing errors via initiation of replacement orders for shortage, lost, damaged and/or discrepant items
- Reconcile daily and month-end transactions: adjustments, order receipts, ASN’s, debit and credit memos
- Coordinate and implement job training to enhance performance level and personal development
0-5 years of experience
Provided sales support to the Regional Sales Directors. This support includes but is not limited to the efforts throughout the entire sales cycle, including: CRM Contact, Account, Lead and Opportunity administration. Deal price sheet.
- Coordinated and hosted customer visits, factory tours, demonstration flights and represented [company name] at tradeshows and events as assigned.
- Developed and maintained great contact, status communication and relationships with dealers, representatives, customers and business partners in Latin America.
- Remained current with the Flight Operations department, customs and FAA international policies and procedures to ensure successful aircraft demonstration tours for salesmen in Latin America.
- Provided assistance with translation for the Sales, Marketing, Business Operations, Global Customer Support, Hawker [company name] Services, Business Development, Global Missions Support, Finance, Survey, Flight Operations, and Delivery Center Departments. In addition, the [company name] Defense Company, International Dealers and customers.
0-5 years of experience
Assisted in sales revenue forecasting and expense forecasting
- Assisted in services revenue forecasting and scheduling
- Managed the Northeast Sales Region’s 3-5 Million dollar budget
- Weekly forecast meeting with each sales representatives from 12 different states and territories
- Trained in Web Ex (Intercal), MDR data base
- Super User and Maintained CMR, Salesforce.com
- Event planning; logistics and on site; Support in the booth and lead generation
- Coordinated requisition of supplies as designated by sales staff
- Maintained all minutes of staff meetings and trainings
- Responsible for Regional Director’s calendar and travel arrangements
0-5 years of experience
Assist account managers with flexibility, varying by needs to assist in reaching goals
- Coordinate with designers on marketing projects like POP’s, planograms and other ads
- Supervise administrators to help support their account managers by providing training and assistance
- Manage and update price sheets and order forms using Excel and Microsoft Office
- Set up and improved processes and procedures to maximize effectiveness
6-10 years of experience
Answer phone calls, file, fax, email customers/vendors, process credit applications, and verify references for credit applications
- Take customer orders, retrieve quotes from vendors for customers, mail
- Accounts Receivable and follow up with customers on payment status
- Manage and track all drop shipped orders, receive product
- Assist salesman and purchasing department
- Assist CEO with any tasks/projects on a daily basis
0-5 years of experience
Configure, create, and track product quotes for sales representatives at a global IT Services firm
- Provide administrative support to the President/ CEO including scheduling meetings, arranging conference calls, and handling correspondence
- Accompany President on sales calls providing support and utilizing first-rate communication skills
- Oversee Accounts Receivable reports for key accounts
- Assist with the marketing strategy implementation including planning major company events
- Produce eye catching and effective email blasts/ newsletters that are sent to current and/ or potential clients through the use of Constant Contact
0-5 years of experience
Plan, coordinate, and manage corporate meetings/events, including booking and approving room/flight accommodations, providing on-site support, collaborating with venue location and personnel to coordinate conferences and book meeting rooms, event space, and room accommodations.
- Organize all events, working closely with vendors to create memorable and comfortable experience.
- Manage online systems tracking meeting/event data.
- Coordinate regional trade shows, Comic Cons, and BEA by securing space, running booths, overseeing shipments, and making travel arrangements.
- Track and organize sales department budgets and help reforecast and manage in-house spending.
- Served as liaison between field reps and sales department, providing team with materials on upcoming conferences, meetings, shows and events.
- Point person for holiday catalog submissions, working with imprints to determine season’s titles.
0-5 years of experience
National stone veneer manufacturer, distributor and turnkey installer
- Managed staff 5
- Reconciled quotes to customer purchase orders for entry into
- Analysis of material and labor for commercial projects
- Draws and change order for commercial projects
- Lean process implementation – consolidated southeast region order entry systems
- Point person for challenging customers
- Delegated workload to team
- Physical inventory – manufactured products and install materials for Atlanta plant and 4 supporting warehouses.
- Monitored invoicing for margin issues
0-5 years of experience
Tracked efficiency improvement in just-in-time inventory management.
- Interface for customer and vendor import/export logistics.
- Trained and supervised additional staff.
- Copy development/editing for Thomas Registry advertising.
0-5 years of experience
Use CRM SalesForce.com to create pricing/service incidents and to review Reports of Competition.
- Accurately maintain customer records in the BPCS pricing system to include pricing records, rebate records, maintain EDI cross reference #s and update customer information.
- Proactively work with the sales team to ensure accurate invoicing and to release orders as they appear on the hold report.
- Analyze and investigate data to determine whether deductions are collectable or if the deductions should be cleared by issuing credits.
- Create reports in Stratum to measure customer’s sales volume to determine payouts for rebates paid by credits or checks generated on the IOL system.
6-10 years of experience
Responsible for reports, memos and other correspondents.
- Provide a friendly memorable customer service experience to all clients
- Checking all clients thoroughly though an advanced fraud prevention and detection solution that delivers relevant and accurate intelligence for smarter fraud prevention decisions
- Corresponding with banks and insurance companies
- Managing all advertising expenses allowed for month
- Create and send out all mailers, emails blast, and letters to clients regarding sales promotions and sales events
- Plan and coordinate all events for dealership
0-5 years of experience
AR/AP- payment processing & reconciliation
- Assistant to Director of Sales
- Proficient in MS Office, Word, Excel and Caterease Event Software
- Production Meeting Coordinator (BEO Meetings)
- Maintained regular clientele in the Grille and Event Department
- Coordinated Events (Concerts, Wine Club, Promotional Events)
6-10 years of experience
Provide administrative support to President, Vice President and Sales Staff of 13 Sales Executives
- Primary contact for general incoming sales calls to determine internal routing
- Primary contact for customer’s additional work requests from field personnel
- Primary contact for incoming customer complaint calls to determine internal routing / handling.
- Provide pricing and cost proposals in response to customer’s requests
- Works directly with Web site maintenance company
- Route customer surveys and questionnaires.
- Regularly contact customers regarding recent services, installation, etc., for customer feedback.
- Develop reports for tracking purposes.
10+ years of experience
Executive Assistant to the President, Vice President of [company name]
- Support the Aviation Sales Division.
- Generating reports with sales activity and revenue data for the Director of Sales and Marketing on a weekly and monthly basis.
- Government contracts point of contract for negotiations and sales.
- Handling and prioritizing customers, creating sales documents and proposals.
- Maintains files, schedule appointments and travel arrangements as needed.
- Inside sales while the sales team is out of the office
6-10 years of experience
Review contracts and purchase orders for completeness and accuracy. If they are not complete, contact customers for any missing information. When all information is received, enter purchase order into system and follow the order through, which includes working with manufacturing, QC and shipping.
- Work’s closely with Accounts Receivable. This requies processing RMA’s, credit memo’s and issuing invoices.
- Responsible for preparing commercial invoices, shippers export declarations (SED) and filing electronic declarations for international shipments using AES direct software.
- Correspondes daily with domestic and international customers via email with updates on order and shipping status using Microsoft Outlook.
- Create and maintain spreadsheets of open and backloged orders using Microsoft Excel.
0-5 years of experience
Liaison for up to 10 Account Executives
- Review and Process all contractual paperwork on a daily basis
- Prepare daily, weekly, monthly and quarterly tracking and projection reports
- Schedule and prepare support materials for all staff meetings
- Process Payroll on a bi-weekly basis
0-5 years of experience
- Serve as the administrator for the company’s Salesforce solution (defining rules, procedures, and workflow).
- Assist sales reps with maintenance of Salesforce.com.
- Develop training materials and conduct sessions for end users while continuing to support existing users post-training involving workflow process.
- Manage lead data to maintain a high level of accuracy and continue to improve existing data (importing leads from various sources and cleanup of duplicates within the system).
- Produce all sales and marketing reports while working to continually refine new reports and dashboards.
- Work with sales, marketing and service teams to ensure proper reporting and processes are in place.
0-5 years of experience
Oversees projects through the various steps from start to finish.
- Review and respond to weekly reports including but not limited to Production, Invoicing and RMA’s.
- Prepares and distributes sales contracts and other correspondence with customers and market personnel.
- Communicates internally with Engineering, Manufacturing, Purchasing and Logistics to coordinate successful project completion.
- Answers internal and external customer questions regarding sales contract, resolving any issues.
- Invoices contracts.
6-10 years of experience
- Administrative duties that include, but are not limited to answering phones, data entry, & plan travel itinerary
- Maintain relationships with vendors overseas
- Notify customers of backorders after inquiring from vendors overseas
- Facilitate shipping and invoicing to all customers
- Oversee service department which includes, but not limited to selling new and renewing expired service contracts
- Observe sales trends in order to maintain stock of items
6-10 years of experience
- Process Sales orders (Machines and Spare parts) including price quotation; product configuration write- up for machines; order entry; backorder management
- Prepares export documentation, pro forma and commercial invoices for shipments
- Deal with freight forwarders in getting quotes, and arranging shipments and preparing Shipper’s Letter of Instructions.
- Follow-up on the orders including contacting the customers for checkout samples and any new requirements between the order submission and the shipment, issue change order/update Build Sheets.
- Interface with other departments as necessary to expedite orders, resolve errors in shipments and or billings.
- Assist in Post-sales stages, including obtaining Product Acceptance Form, issue credit/re-bill memo
0-5 years of experience
- Responsible for providing sales support for the Account Management team.
- Follow up and communicate with customers during the discovery and quoting phases of the sales process, and also assist with any inquiries, questions, and complaints.
- Administratively process new quotes and provide information on specific solutions we offer. I also prepare monthly reports and spreadsheets for both customers and members of management.
- Interact daily with large customer base and also collaborate closely with partner reps, distribution managers, and numerous internal departments.
- Manage projects and coordinate marketing events as well as scheduling internal and external meetings.
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
