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0-5 years of experience
Responsible for the development, analysis, launch and support of the Lockbox and Analysis Suite products. Supported sales force by creating the sales solutions pack, scripting and conduct of product demonstrations and by providing sales training and support. Convinced executive team to expand role of consultative services which resulted in 4 new products.
- Identified as the "Closer" on deals netting over $1.8 million in new revenue in less than 8 months for 8 sites.
- Evaluation of payments industry vertical markets resulted in the successful launch of an Explanation of Benefits product in 2005.
- Researched and revised role of professional services team which resulted in 100% successful install rate for new products.
0-5 years of experience
Responsible for implementation of product launch into the marketplace, including product development, promotions, sales and pricing, and management of the company's first next-generation ASP-hosted solution.
- Delivered an additional $450,000 in monthly revenue, representing 5% top-line revenue growth.
- Guided and managed the development and delivery of online software products.
- Developed new opportunities and managed migrations of existing solutions to new hosting environment.
- Served as customer liaison, ensuring all customer issues were quickly resolved to increase customer satisfaction.
- Trained and supported sales and field organizations to sell and deliver solutions to customers.
- Met with dealers, national accounts, end users, and the sales force to define, document and implement new product requirements.
0-5 years of experience
Team lead or project team member in many product development and infrastructure projects from idea generation through implementation. Completed numerous business requirements documents supported by ROI analysis.
- Performed ongoing analysis and developed metrics of numerous contributing data sources involving 1000+ data elements to determine most profitable and marketable make up of database while maintaining performance.
- Championed technology initiatives including email integration to all direct marketing products and data standardization across product suite.
- Managed multiple projects to ensure deadlines were met and tasks were completed in compliance with regulatory rules and internal guidelines.
- Prepared and presented training documentation to multiple departments for new product launches and process improvement initiatives.
- Ensured that all data collection and marketing communications were in compliance with FCRA and DMA rules and best practices.
- Executed square inch analysis to determine product registration question placement and reduced number of questions by 50% while maintaining top line revenue.
- Completed annual updates and created copy for descriptions of new data feeding the nationally distributed SRDS Lifestyle Market Analyst.
0-5 years of experience
Lead technical direction for Linux based mobile SMS / Analytics product line integrating with LTE & IMS networks
- Managed LATAM potential client requirements, led RFP teams, increased sales to Telecom Personal Argentina by $4M
- Considerably shortened product development backlog by 70%, initiated product tracking and accountability program.
- Created roadmap for SMS / OSS eTOM based products, analyzed market features, competition and resources
- Trained Americas sales teams and managed client RFPs, pricing, technical questions, presented 4G solutions
- Created M2M vertical, creating the first M2M IP Gateway solution for M2M provider Numerex
0-5 years of experience
Served as Product Manager and Lead Programmer building database-intensive software applications.
- Led teams of programmers, UI designers, graphics designers, and content developers.
- Earned #1 rank for delivering the highest profit margins for web-based products over this term.
- Developed 84 web-based products for Kaplan, Inc. ($2.9B education and test prep company).
- Negotiated and closed 83 of the 84 contracts.
0-5 years of experience
Managed software configurations of new mobile phones and software updates of existing products for customers in Latin America. Validated global pilot tools for software customization and contributed feedback to improve performance and automation.
- Reduced lead time of delivery of customized software for smartphones by 30%.
- Managed customer requirements, technical specifications and timelines for product launches.
- Completed over 50 unique customized configurations for 6+ mobile phones.
- Coached and supported local sales unit technical account managers in customization of product software releases.
0-5 years of experience
Directed the definition and prioritization of functionality and integration of a next generation Dealer Management System including all integration between the business applications and other DMS applications.
- Managed team that exemplified the company values, receiving the annual "Pace Setter Award."
- Collaborated in 36 man-months of gratis resources due to a four-month software delay by a third-party vendor.
- Negotiated with middle- market accounting software vendor for a one-time payment for perpetual rights to sell their products in a designated closed market, saving $100M over the life cycle of the product over original licensing approach.
0-5 years of experience
Drove ~300% revenue growth through business development, product definition and promotion of systems used in government, research, and military applications.
- Managed capture of advanced Naval communications program: formed partnership with prime contractor, developed proposal, managed contract negotiations; approximate value of $3.5M
- Developed product requirements documents (MRD/PRD), working with engineering to assure alignment of product roadmap with market needs
- Produced five-year business plan for product line including expected market volume, price, cost and development investment
- Completed RFI and RFP responses as required for commercial and government customers including large prime contractors such as Lockheed Martin, Harris and others
- Developed and executed revenue development plans based on target market segments
- Authored data sheets, product application notes and user manuals
- Recruited, trained and managed sales channel including direct and contract representatives
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