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Sales Associate Resume FAQ

How do you describe a sales associate on a resume?

Sales associates are responsible for selling products and services. Your resume should highlight your knowledge of sales techniques and your ability to handle inbound and outbound calls. In this role, soft skills are just as important as technical skills, so make sure to cite your empathy, active listening and communication abilities. Also, be sure to cite the quantifiable results of your efforts in the work history section (e.g., number of sales, percent increase in customer satisfaction).

What to put on a resume for a sales associate?

A sales associate resume should include all important resume sections, such as:

  • Contact info, featured near the top of the page.
  • An informative professional summary or resume objective.
  • Work history, including quantifiable metrics like sales figures.
  • Education and professional certifications.
  • List of skills most relevant to the target job, both hard skills and soft skills.
  • Additional sections, such as volunteer work or awards.

What are sales associate skills?

Sales associates use a wide variety of skills in their day-to-day job. According to a survey of our resume database, some of the most important skills are:

  • Conflict resolution
  • Sales techniques
  • Product knowledge
  • Customer relationship management (CRM) tools
  • Empathy and patience
  • Active listening
  • Verbal and nonverbal communication

How would you describe your sales experience?

If you’re asked to describe your sales experience in an interview, give a clear and confident answer. Something along these lines would be appropriate: “I began my career about six years ago as a sales associate for a small company selling garage door openers. I was responsible for a dozen clients and learned how to use CRM for prospecting leads. I leveraged my experience to land a better-paid sales associate position selling consumer electronics at a company of about 500 employees. Since the start of the year, I’ve helped identify 150+ potential clients and generated $80,000 in sales.”

How to make a sales associate sound good on a resume?

Making a sales associate sound good on a resume is easy with quantifiable metrics. Sales associates use their product knowledge to connect with customers and generate sales. In the work history section, include the number of sales or new clients you generated — include any data showing you achieved results.