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Candidate Info
years in workforce
years at this job
Hotel Sales Coordinator
Created sales of suites and large groups via phone, internet and catering inquires.
- Surpassed revenue goals for leisure accounts each quarter cycle.
- Demonstrated superb listening metrics combined with 100% Aspire scoring.
- Maintained rooming lists, corporate accounts and high-end clientele portfolios.
- Secured and updated sensitive information daily.
Candidate Info
years in workforce
years at this job
Education/ Certifications
Hotel Sales Coordinator
Provided sales and administrative support involving efficient handling of top and confidential contracts/agreements
- Prepared daily pick up numbers in Opera, provided groups with rooming lists, navigated inquiry calls to Managers depending on market assignment
- Prepared proposals, agreements, room block/ catering contracts, and Delphi sales reports
- Maintained a healthy relationship and promoted the facilities of the Hotel to new and existing customers through a proactive approach
- Coordinated and responded to all requests of Hotel sites for prospective business
- Attended network and promotional events to develop and maintain contact with existing and potential clients
- Created and turned over sales files, created and routed Banquet Event Orders to proper departments to ensure a great stay/meeting/ event / for Hotel guests and clients
Candidate Info
years in workforce
years at this job
Criminal Justice
Hotel Sales Coordinator
Load leads in Delphi; send proposals and regrets through E-Proposals in Delphi to prospecting groups.
- Maintained excellent professional relationships with clients from corporate, government, and association segments
- Input meeting space in Delphi for tentative groups.
- Assisted in organizing and scheduling convention space for contracts ranging between $200,000 to $3 million
- Generated reports using MarketVision.
- Merge and create all contracts for tentative groups. Send out the contracts and follow up with group contact.
- Assist managers in setting up all site visits and accompany manager in meetings with clients for future programs.
- Work cohesively and effectively in team environment.
Candidate Info
years in workforce
years at this job
Front Office Manager, Hotel Sales Coordinator, Guest Services Specialist
- Hired as Guest Service Representative / Promoted to Hotel Sales within 4 months
- Successfully completed company's Manager Development Program (MDP)
- Covered as General Manager at other properties within Company
- Property's TripAdvisor rankings increased from 49 to 8 in one year
Candidate Info
years in workforce
year at this job
Criminal Justice
Hotel Sales Coordinator
Collaborated with the Hotel Sales Director and Business Sales Manager in creating pricing specials to encourage new client growth.
- Coordinated room reservations for high-profile clientele.
- Surveyed each client to ensure customer satisfaction.
- Conducted trade shows to solicit new business.
- Presented meeting space and hotel rooms to potential clients.
- Distributed banquet event orders to hotel personnel.
Candidate Info
years in workforce
years at this job
Tourism Management
Hotel Sales Coordinator
- Efficiently and accurately prepared proposals and contracts.
- Prepared reports as needed for Sales Managers.
- Prepared and sent out sales kits, brochures and client packages as requested.
- Answered and directed all incoming phone calls within the Sales Office.
- Accurately maintained a current and prospective client database.
Candidate Info
years in workforce
years at this job
Hotel Sales Coordinator
Executed proposals, reports, and contracts for meeting and catering services - accomplishing the administrative functions in a fast-paced team environment Collected, analyzed, and evaluated financials to maintain budgets and deadlines. Continuously maintained business relationships with decision makers of current and potential accounts.
- Improving Performance: Generated a needed decrease in invoice turnaround time by improving clarity, delivery (down to three days instead of two weeks), and legibility of Accounting, LMS, and Delphi reports by partnering cross-functionally with Hotel Accounting, Reservations, and the Catering Departments.
- Corporate Liaison: Ensured accurate and timely communication and customer service between group contacts and departments by acting as the "go-to" resource for reservations, meetings, and catering events.
- Special Projects: Independently designed Sales Kits and printed menus for restaurants, catering, and special events.
Candidate Info
years in workforce
year at this job
Human Relations
Business Administration
Hotel Sales Coordinator
Lead sales calls with team members to establish sales and customer retention goals.
- Negotiated and closed contracts with Fortune 500 companies, including P&G, ACT and University of Iowa.
- Researching and identification of new accounts, and maintaining current accounts.
- Member of local networking organizations, and attendee of all networking opportunities.
- Fluent with SalesPro, Choice Advantage, and Choice Central Programs.
Candidate Info
years in workforce
years at this job
High School Diploma
Hotel Sales Coordinator
Planned and executed hotel services to include catering, A/V requirements, hotel accommodations, and transportation as needed.
- Responsible for responding to all leads and inquiries made to the property via phone, email and walk in clients.
- Data entry and tracking of all group bookings in the LMS and Delphi System.
- Create an increase of overall revenues generated from Sales by understanding the overall objectives of the client's program.
- Generate and maintain all hotel and group booking reports to reflect overall revenues and booking numbers.
- Responsible for communicating with all departments to ensure efficient group arrivals and event management
Candidate Info
years in workforce
months at this job
Hotel, Restaurant, Institutional Management Plus Minor
Hotel Sales Coordinator for Dual Hotels
- All administrative functions of the two sales offices (data entry, Goldmine Sales Tracking maintenance, RFP's, rate loading, in house guest correspondence, manage office inventory)
- Proficient with Marriott's MARSHA Reservation System and RICHIE PMS System
- Proficient with scheduling of Sales Director and Sales Manager's calendars
- Guest Relations (via phone and in person)
- Reservations and maintenance of meeting room (570 sq.ft.)
Candidate Info
years in workforce
years at this job
Business Administration And Hospitality Management Development
Hotel Sales Coordinator and Rooms Care Manager
Prepare competitive analysis of local competitive set
- Book meeting rooms and large groups
- Prepare and audit profitability of meeting rooms
- Maintain the high quality standards of room cleanliness and maintenance
- Oversee the smooth operation of the Housekeeping and Maintenance Departments, including hiring, training & scheduling of staff
- Maintain an accurate inventory of linen and supplies
- Prepare weekly payroll and maintain monthly and annual budgets
Candidate Info
years in workforce
year at this job
Embassy Suites Hotel Sales Coordinator
Setup and Coordinate In- house meeting and Conference
- Generated repeat business
- Enter Rooming List in the System
- Take Final Payments for groups prior to arrival date
- Coordinate with Sales Team
- Keeping proper follow up of Appointments, payments & Group Changes
Candidate Info
years in workforce
year at this job
Hospitality Management
Hotel Sales Coordinator
- Highly successful in training hotels and setting them up accurately on [company name]
- Started new notebook with up to date procedures at [company name]
- Solving online technical issues with hotels and assisting with all questions on the extranet
