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How to Format an Inside Sales Rep Resume

Optimize your inside sales rep resume instantly with the right format. Whether a seasoned candidate or fresh out of college, using the correct format for your experience level can turn your resume into an effective sales pitch.

Resume formats are game-changers because they organize your information to highlight your strengths and downplay potential weaknesses, like a lack of work experience.

The functional resume format is the right choice if you are a new inside sales representative or have limited experience in the field. This format lists your most marketable skills, knowledge and volunteer work first, giving recruiters a clear outline of why you would qualify for the position regardless of your experience.

If you have a long, consistent work history, the chronological resume format will highlight your work experience first on your resume, starting with your current job and working backward.

The combination resume or hybrid because combines the best strategies of the chronological and functional formats. With this format, you can lead recruiters directly to your best attributes and achievements by putting the skills section above your work history.

Here are some examples of how these formats highlight a candidate’s best career qualifications.

Chronological Resume

Candidate A

  • 11 years in the workforce
  • 10 months at this job
  • BS Business Administration

Work Experience

Sales Rep, The New York Mets
February 2022 – current, New York, NY

  • Generates excitement and drives revenue by selling 100+ season tickets, partial plans, suites and group tickets daily.
  • Coordinates ballpark tours and showcases promotional events, increasing revenue by 30%.
  • Exceeds established sales goals by 10% weekly.

Functional Resume

Candidate B

  • 3 years in workforce
  • 1 year at this job
  • BS Marketing Management

Professional Skills

Customer Service

  • Works quickly, processing multiple group ticket sales simultaneously.
  • Provides award-winning customer service, winning the best-selling employee recognition award for two consecutive years.
  • Assists customers with ticket purchases for the New York Mets stadium.

Bilingual Communication

  • Strong communicator making outbound calls to potential customers and following up on leads in a bilingual format.
  • Understands customer needs and identifies sales opportunities to pitch new sports packages to non-English speakers.
  • Answers potential customers’ questions by creating a targeted weekly email blast.

Inside Sales Rep Resume FAQ.

What is an inside sales rep?

Inside sales reps work to generate new leads and sales opportunities via cold-calling, email blasts, providing product demos and lead follow-up calls.

Part of their duties includes understanding customer needs and answering their questions while building a database of current and potential customers. An inside sales rep is also responsible for learning and demonstrating product features and services and upselling them to customers.

What is the difference between an inside sales rep and a sales agent?

Inside sales reps sell products remotely. They work virtually and via phone, email, newsletters and social media to generate sales.

While sales agents handle face-to-face sales, they identify prospective clients at trade shows, conferences and industry events. They are knowledgeable about the products and services they represent and build relationships with potential customers to establish trust.

What skills would be the most effective for inside sales?

To succeed as an inside sales representative, you should be able to combine soft and hard skills for a killer sales pitch. Here are the top 10 essential skills to be effective at inside sales:

  1. Communication
  2. Virtual ethics
  3. Product knowledge
  4. Marketing
  5. Digital marketing
  6. Social media marketing
  7. Networking
  8. Negotiating
  9. Rapport-building skills
  10. Time-management skills