Sales Supervisor Resume Examples

Field Sales Supervisor

• Top 10% weekly sales revenues out of 30 local sales representatives.
• Secured more than 300+ new sales in first year.
• Generated new customer revenue of $1,500 to $6,000 per week.
• Generated up-sell revenue of $1,000 to $4,000 per week.

Sales Supervisor

Led and contributed to regional S3 Sales team. Compiled weekly data utilized by finance team and senior leadership to guide training decisions.

• Responsible for selling and project managed the global training packages yielding in excess of $12M per year.
• Delivered sales presentations to clients and stakeholders throughout the world and increase customer/brand loyalty.
• Identified and pursued growth opportunities in 4 different markets global markets to expand business reach and explore new opportunities.
• Continuously reviewed market trends and analytics to determine (and anticipate) customer needs, price schedules, and discount rates.
• Partnered with finance, instructor supervisors, training supervisors to develop automated processes to streamline reporting and output.
• Developed, implemented, and coordinated sales objectives, strategies, advertising, and promotional programs and ensuring their execution and synchronization to corporate goals.
• Managed and coordinated the activities of staff including training, employee development, performance evaluation, hiring decisions, and the establishing of goals and performance objectives for assigned department.

Sales Supervisor

Managed 12 - 15 inside sales representatives selling pest control service

• Motivated and developed sales representatives to exceed sales expectations
• Managed sales team that generated $9 million dollars annually
• Analyzed sales reporting and created action plans to increase sales conversions
• Administered performance reviews and performance enhancement reviews
• Monitor sales representative calls for quality assurance

Sales Supervisor

Assisted in the hiring and development of the largest sales team in the company.

• Consistently performed in the top 10% of all sales reps from 2010-12.
• Managed to exceed sales quotas on a regular basis.
• Traveled to other territories to help recruit and build their sales team.
• Motivated and coached sales reps to increase productivity.

Senior Sales Supervisor

Consistently achieved and surpassed all weekly and monthly district as well as regional sales goals

• Developed sales strategies as well as establishing procedures, and trainings for new employees
• Provided effective operational guidance to the team to successfully execute company programs to achieve a competitive advantage
• Responsible for supporting the General Manager in the successful operation of the location and sales staff
• Created a positive, team-oriented work environment by motivating and inspiring associates to achieve their best and continue to serve as a role model for others
• Produced opportunities to grow member count through high quality interactions and programs designed to drive overall member engagement

Customer Service/sales Supervisor

Managed team of up to 37 CSRs that showed consistent improvement in quality and customer service surveys

• Initiated new ideas to insure optimal service levels; handled escalated matters; consistently improved quality scores
• Analyzed team and individual statistics; prepared and delivered coaching; identified weekly goals for CSR's and site
• Worked directly with assistant manager on career path and coaching techniques
• Implemented new call scripting to better fit client expectations, and deliverables

Sales Supervisor

Made a profitable regional increase with a 42% customer conversion.

• Helped increased record number sales for the store by 25,000 in first quarter alone.
• Offered correct products based on customer needs, while maintaining great customer service
• Exceeded team sales goals by 20.8%.
• Built relationships with customers and the community to promote long term business growth.

Sales Supervisor

Supervised and assisted in training approximately 20 team members promoting excellent level of customer service

• Lead, directed and motivated sales team to achieve and surpass predefined sales goals
• Implemented and developed sales strategies expanding sales opportunities with existing and new customers
• Supported in generating sales prospects by identifying appropriate business targets

Sales Supervisor

Originally hired as Sales Associate (Women's Shoes); promoted to Merchandise Team Lead; promoted to Sales Supervisor.

• Achieved 18% average annual sales growth over 3 consecutive years.
• Ranked "Top 5 Sales" - out of 30 Sales Associates.
• Recruited, interviewed, hired, trained and managed 20 staff.
• Maintain low staff turnover through effective motivational management.
• Skilled in resolving customer service issues and finding "Win Win" solutions.
• Demonstrated ability to upsell additional products and services.
• Skilled in presentation sales.
• Excellent performance evaluations.

Sales Supervisor

• Promoted to Sales Supervisor of newest New York location after three years of employment in Los Angeles
• Staffed new location and trained and supervised as many as eight employees
• Completed weekly and monthly sales assessment reports, and contributed suggestions at weekly company-wide conference calls
• Assisted and built a lasting rapport with customers daily over the phone, through email correspondence and in a high-energy sales environment
• Received and processed new shipments multiple times monthly and conducted merchandise transfers to other store locations