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Group Sales Manager Resume Samples
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Candidate Info
years in workforce
years at this job
Marketing
Regional Group Sales Manager
Developed and led two regional group offices (including 5 direct reports) while producing award winning sales results. Initiated a new TPA sales model that accelerated growth of the business - 27% in year one and 32% in year two.
- Generated high sales growth along with an 89% client retention rate leveraging two-distribution models.
- Awarded 2001 Regional Group Office Life and Disability Sales Leader.
- Qualified for 4 National Award Conferences for leading life and disability sales results.
Candidate Info
years in workforce
years at this job
Marketing Studies
Arts & Business Studies
Group Sales Manager
Increased sales by developing strategies geared towards Contract Manufacturers, identifying major End-Customers and directing Sales to focus on engineering in such accounts with support of franchised partners.
- Achieved annual sales in excess of $8M while maintaining own successful account base as well as managing senior team of 5 Account Managers.
- Successfully helped implement 32 Inventory Management Solutions for customers through coaching and mentoring of team.
- Developed strong relationships by resolving escalated issues involving Customers, Suppliers, and Reps.
Candidate Info
years in workforce
years at this job
Cinema And Photography
Group Sales Manager
Booked over $1,000,000 of revenue for hotel within first nine months and exceeded Quarter 1 goal totaling 109%.
- Developed new and untapped accounts via solicitations, networking events, and market vision reports while competing against other hotels with greater meeting space.
- Qualified the needs of potential new business and negotiated proposals that are both ideal for the customer and the hotel.
- Utilized personal action plans to cultivate hotel bookings valued at over $75,000 that fell over holidays.
Candidate Info
years in workforce
years at this job
Global Perspectives
Group Sales Manager
Selected for New York facility from Boston venue to actively prospect and qualify new business as part of pre-opening sales team
- Responsible for prospecting for new accounts and solicitation of existing accounts. Achieved 100% of preopening quota, achieved 107% YE 2010, and 157% Q1 of 2011
- Initiated, implemented, and trained all hotel sales personnel on first-ever SOP of departmental booking guidelines, software programs and IHG Standards
- Planned, executed and hosted 30+ internal events to introduce hotel to clients with budget to $10,000 per event
- Established client base ranging from corporate to association markets; Average satisfaction score of 98% from July 2010 to present from these top planners
- Developed and negotiated service contracts (guestroom rates, meeting room rental, function space and hotel services) with clients to arrive at mutually agreeable, cost-saving solutions while organizing all other vendor arrangements; Monitor and track budget, registration, and housing for all internal sales and marketing events
Candidate Info
years in workforce
years at this job
Education And Professional Development
Sales Coaching
Group Sales Manager
Helped strategize and implement sales plans for the group
- Trained the sales force in consultative selling techniques and skills
- Training and development of sales people's skills resulted in exceeding sales goals and resulted in zero turnover
- Achieved 150% of plan in FY04 ($82,506 on a plan of $55,000) and 125% of plan in FY03 ($55,656 on a plan of $44,525)
- Qualified for Super Stars both years and was Sales Manage of the Year in FY04
- Managed 12 Account Executives in six market centers over four states
Candidate Info
years in workforce
year at this job
Arts And Sciences, Marketing
Group Sales Manager
Responsible for all aspects of Corporate Group and Incentive Sales (generating leads, creating proposals, conducting site inspections, executing contracts, leading the team operationally during the program and follow-up with clients).
- Generated over $5 million in Group Sales business for 2011 (first full year of Group operations) to date.
- Executed Group and Wedding contracts with all Tour Operators, Travel Agents and Travel Industry Sales Specialists.
- Integral input in creating Corporate SOP's for Group Policies which have been implemented company-wide.
- Represented the brand at industry trade shows and other events to generate business and build relationships with clients.
- Managed entire Group and Weddings department, working with all operational teams to ensure flawless group programs.
- Created philanthropic program for donations of monies, goods and services to underprivileged schools and orphanages in Jamaica.
Candidate Info
years in workforce
years at this job
Business / Marketing
Group Sales Manager
Developed sales staff to maximize return, provide exceptional customer service and create a positive retail environment through training, reviewing, motivating and organizing personnel.
- Coordinated an extensively successful handbag and accessories department generating over $55 million in annual revenue, effectively increasing sales revenue from previous fiscal year by 6% through a consistent partnership with buyer and vendors. Retained employee turnover rate to less than 10% and trained two specialists for department manager promotion.
- Responsible for delegating all daily responsibilities to guide the success of a multi-million dollar department by leading and motivating the sales team, developing and managing the service environment and presenting a well groomed and organized shopping experience for the customers, aiding the department to become one of the Top Three in the store for best customer service.
- Directed five sales floor department managers, six specialists and 80 associates while maintaining the staffing, hiring, training, performance reviews and scheduling of all service-minded sales associates.
- Responsible for merchandise presentations to propel a stimulating and desirable retail environment.
Candidate Info
years in workforce
years at this job
Travel & Tourism
English
Group Sales Manager/ Concierge
Sold blocks of tickets for all season shows and limited engagements to groups of 20 or more
- Each season, consistently grew number of group sales by 40% or more
- Initiated a customized concierge service package that includes assistance with transportation, ticket delivery, seat selection and pre or post theatre meals
- Served on ongoing committees to plan and execute theatre events
Candidate Info
years in workforce
year at this job
Business Administration
Group Sales Manager
Managed $ 9 million dollar department
- Managed the daily operational tasks of the department consisting of setting sales goals for department Associates, new stock inventory, stockroom maintenance
- Prepared and planned department special sales events
- Accountable for preparing and conducting annual performance appraisals of Sales Associates
- Planned and conducted annual inventory for 4 sales zones
- Recognized "Sales Manager of the Year" for achieving an increase in sales of $300,000 dollars
- Conducted face to face interviews with candidates using behavioral interview questions to determine if the candidate meets minimum requirements for the available opening
Candidate Info
years in workforce
years at this job
Business Administration And Marketing
Group Sales Manager
Increase overall growth for SMERF segment by 5% by implementing marketing campaigns monthly and quarterly with the city, chambers, fraternal clubs, and Government agencies.
- Member of SGMP, Global Business Travel Association, and The National Association of Professional Women which has lead to revenues exceeding $60k for Q2.
- Shifted accounts from competitive set which resulted in $25,000 in room revenue and $30,000 in F&B.
- Grew weekend ADR by 2% by placing non-profit organization at hotel
- Proficient in Delphi, Sales Pro, and Hotelligence 360.
Candidate Info
years in workforce
years at this job
Business Administration
Bachelor of Science
Group Sales Manager
Managed retail store and supervised ten (10) employees through "coaching in the moment" to enhance productivity; planned and prepared work schedules, assigning employees to specific tasks.
- Prepared and directed workers in creating merchandise displays.
- Ensured compliance of employees with established security, sales and record keeping procedures and practices.
- Answered customer complaints and inquiries.
- Interviewed, hired and trained employees.
Candidate Info
years in workforce
years at this job
Group Sales Manager
Finished #1 in company for Textile department for highest percent over goal.
- Consistently met and exceeded company shortage goals.
- Achieved .7% shrinkage against prior years of 3.1%.
- Ability to empower and develop team.
- Managed staff of 16 associates.
- Ability to execute and plan strategies.
- Consistently achieved projected profit and loss objectives.
- Recognized for delivering quality service and for developing loyal customers, resulting in impressive sales
Candidate Info
years in workforce
years at this job
Group Sales Manager Conference Service Manager
570 rooms including 54 Executive and Deluxe Suites, and 18 flexible conference / meeting rooms, 41,000 square feet of meeting space, accommodating up to 1,100 guests
- Surpassed sales goals by an average of 138% each quarter
- Responsible for all market segment for groups business with 10 - 40 rooms
- Achieved over $1,400,000.00 in revenue in group sales
- Responsible for soliciting group business that enables the hotel to meet and/or exceed revenue goals in guest rooms and food and beverage
- Attend trade shows, community events and industry meetings
- Work closely with the Puerto Rico CVB
Candidate Info
years in workforce
years at this job
Group Sales Manager
Managed Home Electronics, Mattress and Luggage Departments.
- Advised/coached up to 27 Sales Associates in varied aspects of sales, customer service and floor maintenance.
- Conducted and supervised product and extended warranty sales training.
- Collaborated with Fine Furnishings buying staff on a regular basis, determining department needs and optimum presentation standards and item placement.
- Successfully negotiated resolutions to customer service problems, specific to delivery and billing
- Coordinated selling floor moves (entire Fine Furnishings Department). Executed transfer of discontinued items to general warehouse and placement of new items on selling floor.
- Facilitated bi-annual in-store vendor fairs. Insured completion of all selling floor preparation in advance of fair.
- Oversaw successful completion of department inventory three times a year
- Coached and counseled Sales Associates regarding the importance of exceptional customer service.
- Increased location's (South Center) cellular phone sales from #3 in company to #1 over the span of one year.
- Received recognition for Best Warranty Production, 1995-1996.
Candidate Info
years in workforce
years at this job
Business Administration
Group Sales Manager
- Directed and monitored the implementation and maintenance of company standards for guest service, merchandising and freight flow increasing the store's overall grade from a F to an A
- Executed the company's security policies, instituted new ones and organized the stock room decreasing store losses by 4%
- Recruited, interviewed, supervised and trained staff
Candidate Info
years in workforce
years at this job
Hotel, Restaurant & Tourism Administration
Group Sales Manager
Created a system for researching and prospecting Virginia State Agencies, Government Agencies and State Associations
- Played a key role in the property achievement of Revpar in 2006 and 2007
- Cultivated relationships with key members of industry associations including VSAE, HHA, MPI, Harrisonburg Rockingham Chamber of Commerce
- Active in tradeshow and industry events
- Produced and delivered direct mail campaigns throughout the year with special offers to impact value and shoulder seasons
- Worked with Director of Sales and Marketing on in-house creative campaigns to promote special events
Candidate Info
years in workforce
year at this job
Business Administration
Group Sales Manager
Supervised, trained, developed, and evaluated sales associates regarding product knowledge, customer service, selling capabilities and basic merchandising skills.
- Empowered all sales associates with "customers first" service philosophy, through inspired coaching.
- Successfully interviewed and hired talented sales associates, to maintain the best retention rate in the store.
- Managed selling staff's productivity standards, including items per transaction and promotion of in store credit card.
- Communicated merchandise needs or concerns with the buying staff.
Candidate Info
years in workforce
years at this job
Hospitality And Tourism Management
Group Sales Manager
- Solicited Corporate, Government, Association and Social clients with 10- 300 sleeping rooms only or with meeting space from prospecting though the conclusion of the event.
- Detailed programs by receiving and updating rooming lists, processing direct bill applications, reviewing program bills and speaking to client after the event to evaluate their experience and ensure satisfaction due to staff reductions in 2009.
- Expand client relationships, strategies and promotions to capture market revenue.
- Developed 2007, 2008 and 2009 tactics and action strategies for the annual business plan.
- Review CMX information weekly and use Envision to prospect new accounts in the market.
- Strengthen Key Account client relationships though referral program.
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