Inside Sales Support Resume Samples

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Inside Sales Support staff is responsible for achieving a company’s revenue growth objectives by selling products and services to customers. Common duties listed on an Inside Sales Support resume sample are identifying customer needs, collaborating with sales executives, maintaining prospects databases, and closing deals. Based on our collection of resume examples for this role, main job requirements are selling abilities, teamwork, telephone etiquette, persuasion, teamwork, recordkeeping, and track record of over-achieving quota. Some employers may require a Bachelor’s Degree or the equivalent.

For more information on what it takes to be a Inside Sales Support, check out our complete Inside Sales Support Job Description.

1

Inside Sales Support

  • Increased on-time delivery and sales accuracy from 65% to 98% within 2 months for several major accounts and maintained those levels for the last 9 years.
  • Streamlined sales processes to increase profit and satisfy customer expectations for four account representatives
  • Performed salesperson duties while personnel were on leave, including all customer relations and order issues.
Candidate Info
23
years in
workforce
12
years
at this job
C
Forensic Accounting
BS
Marketing
2

Customer Relations and Inside Sales Support

  • Assessed and resolved discrepancies regarding customer orders and provided optimal service to the urgent needs of sales agents and project managers within a fast-paced environment.
  • Supported Inside Sales in promptly providing price quotations, availability of goods, and delivery lead times.
  • Streamlined the ordering process for Sales reps and customers by expediting delivery
  • Cultivated and maintained positive work relationships with Outside Sales agents and customers which helped increase business by 17 % in Q1 2017.
Candidate Info
11
years in
workforce
1
year
at this job
BS
Accounting
3

Inside Sales Support Specialist

Accurately represents various product lines to customers and assists in the areas of product application and pricing in the oil production and refining sectors. Assists Outside Sales Representative with quoting prices accurately and other bid specifications. Builds positive relationships with key decision makers and match customers with the right solutions for their needs. Prepares accurate written proposals for customers, processes orders, and provide technical advice of the products to the customers. Diligently follows up with all leads to drive new business.

  • Quickly and accurately identifies problems, develops solutions for the customer based on their needs specializing in high quality process instrumentation, and process control.
  • Keep detailed account records and responds to all customer inquiries in a timely manner.
  • Prioritized daily workflows including all inbound calls, quotes, and orders.
  • Set up new customer and vendor accounts, established customer credit and set-up payment methods.
Candidate Info
15
years in
workforce
3
years
at this job
BS
Biology And Botany
4

Inside Sales Support Coordinator

  • Act as the liaison for [company name] (NA) sales to various departments including purchasing, credit, finance and regulatory. Responsible for effective issue resolution and day to day operations of NA sales.
  • Drafted and implemented a PO backorder management plan, which brought all backorder information into one cohesive document. This created a more efficient practice for working with the purchasing department to obtain necessary product as quickly as possible minimizing out of stocks.
  • Demonstrated excellent customer service to both internal customers (sales) and external by managing the relay of information, including stock allocations, order fulfillment, and new product launches.
  • Maintain all monthly and weekly reporting for customers, inclusive of rebates, order histories, and invoice data.
Candidate Info
8
years in
workforce
1
year
at this job
Radiologic Technology
5

Inside Sales Support

[company name] is a Manufacturers Rep for Semi-Conductor companies

  • Support President, Partners and OSRs with customer accounts; including but not limited too quoting, opportunity entry and management, sample orders, etc.
  • Aid in account management and customer support for High Volume Customers; Google, Facebook, Amazon, Cisco, Oracle, Dolby, etc.
  • Work in tandem with line card of 10+ suppliers, customers and distribution teams to help facilitate Sample and Purchase Orders
  • Manage various CM Request for quotes (RFQs), Sample and PO entry
  • Utalize multiple CRM Systems (salesforce.com, ModelN, SAP) to track all business
Candidate Info
5
years in
workforce
2
years
at this job
AS
Fashion Merchandising
BS
Interior Design
6

Customer Service/inside Sales Support

[company name] provides the research community with automation syringes, valves and accessories, vials and caps, and replacement parts for auto samplers.

  • Supporting inside sales rep's and rep's located in Southern CA and on the East Coast.
  • Support international and US customers.
  • Process all sales orders and invoices, ensuring that orders are filled completely and in a timely manner. Work with Inventory Manager and produce reports that identify inventory needs and adjustments.
  • Prepare and generate weekly, monthly, quarterly and annual sales reports.
Candidate Info
16
years in
workforce
2
years
at this job
AA
Education
7

Inside Sales Support

  • Represent 13 Food service equipment and small ware Manufacturers.
  • Main point of contact for Illinois distributors
  • Understanding customer needs and requirements.
  • Auto Quotes proficient.
  • Review pending orders and specific customers' request to ensure excellent service and experiences
Candidate Info
6
years in
workforce
11
months
at this job
8

Inside Sales Support/customer Service

  • Manage order entries received by fax, phone, and email
  • Accurately maintain customer records by updating account information
  • Resolve customer complaints by phone or email efficiently and accurately
  • Consistently Increase orders by cross selling and upselling, generate add-on sales to existing customers
  • Provide excellent inside sales support for outside account managers
  • Proactively research new prospects, communicate opportunities to increase new business
Candidate Info
2
years in
workforce
10
months
at this job
BBA
Business Administration
9

Inside Sales Support

  • Maintained and updated internal Customer Order Log
  • Issued all material purchase orders
  • Entered monthly shipping Sales Orders
  • Issued invoices to customers
  • Prepared all shipping paperwork
Candidate Info
21
years in
workforce
4
years
at this job
HS
High School Diploma
10

Inside Sales Support

  • Greet and assist walk-in customers.
  • Assist customers by telephone, email and in person, providing product information and options on various product lines available.
  • Create quotes for customers, fill their orders and schedule deliveries in a timely manner.
  • Maintain customer accounts, billing monthly statements and recording payments.
  • Keep inventory of in-stock parts and complete stocking orders as needed.
  • Make contact with prospect companies to obtain new customer accounts.
Candidate Info
20
years in
workforce
1
year
at this job
HS
Business

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