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Manager Of Operations Resume Samples
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Candidate Info
years in workforce
years at this job
Sports Management And Exercise Science
Area Manager of Operations
Promoted to AM and transitioned to FitCor division to take over Harvard contract due to overall poor performance and possible loss of the private division's most valuable contract. Responsible for operation of all departments and services, long-term planning and strategy for the recreation and athletic facilities contracted to TSI at Harvard University. Revenue of >$10M and independently responsible for the yearly preparation and execution of operating budgets for the facilities. Oversight of 150+ employees, including 3 General Managers and 10 other full time managers in various depts.
- Closed FY13 10% under operating expense budget by re-negotiating vendor contracts, controlling labor costs and developing plan for capital expense cost reduction.
- Increased revenue by 20% through development of new programs and university partnerships.
- Successfully created, planned and implemented a full organizational hierarchy change in order to consolidate and streamline positions and optimize operational processes.
- Increased member satisfaction scores and cut negative feedback by 50% by implementing operational excellence procedures and creating standard operating plans for departments.
- Secured a 3 year contract renewal by Harvard through 2017 due to turnaround.
Candidate Info
years in workforce
years at this job
Marketing
Graphic Designer
Manager of Operations/sales Manager
Asked to take over management of a newly acquired division, due to aggressive sales record and excellent project management skills
- Increased sales by 30% in the first year
- Helped develop MnDakSar (a marketing group) that became the preferred sign vendor of the Minnesota Vikings.
- Integrated a new sales program to expedite and streamline the quoting process
- Winner of the 2008 "Most Improved Store" award
Candidate Info
years in workforce
years at this job
Business Administration
Project Management
District Manager of Operations
Spearheaded Sales and operations in Puerto Rico. Responsible for planning, leading, organizing and operating within yearly budgets. Recruited and trained staff members with defined job responsibilities within the Southeast Florida region. Identified inefficiencies and made process improvements within these facilities and guided personnel proactively through corrective action. Oversaw the implementation of new operations sites throughout Florida, managed key accounts and prospected new business opportunity. Provided technical Sales Support assisting with generating proposals and performing follow-up. Carried out responsibilities in accordance with HealthPort policies, procedures and applicable regulations, including HIPPA, States/Federal regulations related to operations. Executed solid understanding of the meaningful financial metrics driving the company business and utilized the information to manage the business within the assigned region.
- Represented HealthPort yearly at the Puerto Rico Health Information Management Association and the Puerto Rico hospital Association events.
- Managed successful transition from onsite services to remote services reducing overhead by 20%.
- Responsible for achieving quarterly budgets and exceeding revenue by 27% in three consecutive quarters.
- Developed new business opportunities with new customers and existing customers in Puerto Rico that generated an increase in revenue by 10% in 2014.
- Increase customer service levels through proactive service activities.
- Significantly improved staff morale and teamwork, resulting in high productivity and overall production.
Candidate Info
years in workforce
years at this job
Marketing
Senior Manager of Operations
Senior Manager overseeing a staff of 25 in IT, purchasing, packing, production, warehousing, client services, and distribution. A member of the Executive Team reporting to the President.
- Redesigned and streamlined all inventory month end reports. Revamped all SKU maintenance procedures. JBA system 21 and POS 2000 platforms.
- Created numerous material resource planning tools. Improved inventory turnover.
- Eliminated annual physical inventory counts, utilizing increased daily use of cycle counting methods.
- With a sales increase of approx. 60% over a ten-year period, cross-trained warehouse personnel eliminating any need for increased staffing levels.
- Realized 20% freight cost reduction utilizing container shipments verses air shipments from Europe and the Dominican Republic.
- Coordinated numerous new product roll out programs.
- Member of the Executive Steering Committee supporting the company relocation to Florida, January - March 2011.
Candidate Info
years in workforce
years at this job
Assistant Manager of Operations
Dedicated and management professional with significant experience in the management of shipping and receiving. Enthusiastic team leader able to establish positive work environments and respond effectively to customer needs. Managing a team of 20 associates engaging in shipping and receiving for clothing merchandise valued sales of $18 million annually. Adaptable and flexible problem solver. Skilled planner adept at prioritizing and managing concurrent projects.
- Introduced production line best practices, improving shipping volume by 15% daily.
- Developed and implemented standardized best practices for staffing scheduling, inventory, in-store operations and shipping/receiving.
- Supervise unloading of merchandise, ensuring that merchandise is sensor correctly and placed correctly in lundias in stock room.
- Keep merchandise neatly organized and sized in stock room.
- Resolve a wide range of problems, including missing merchandise, delivery cancellations, damage merchandise, and incomplete deliveries.
- Discuss replenishment issues with co-workers and management to develop improved practices.
Candidate Info
years in workforce
year at this job
Finance / German
Supply Chain Management
Assistant Manager of Operations
- Reduced purchasing cost by 10% through negotiating purchasing agreements assuring acceptable quality with best price
- Increased forecast accuracy through periodic inventory checks, products trend analysis and sales team coordination
- Managed 10 vendors and 3 manufacturers for new product outsourcing, quality control, delivery time scheduling
- Ensured base safety stock through monthly demand forecasting and lead time management, especially before peak season
- Improved transaction cost and inventory by 12 % through in-transit product consolidation and vendor coordination
- Expanded sales channels and payment terms by developing on-line bookstore and built partnership with 5 e-shops
Candidate Info
years in workforce
years at this job
Business Administration And Economics
General Manager of Operations
Responsible for budget forecasting, balance sheets, payroll, accounts payable and accounts receivable
- Developed and managed a Property Owners Association that started at 150 home owners and grew to over 500
- Directed all activities of the Golf Course Operations, Clubhouse, and Swimming Pool
- Hired, trained, and managed staffing of over sixty employees
- Identified and acquired new clients which increased rounds of golf by 25% resulting in a 40% gross revenue increase.
Candidate Info
years in workforce
years at this job
Manager of Operations
Managed all day to day operations of the claims processing area to ensure metrics of turnaround time, quality and performance guarantees were met or exceeded
- Managed four supervisors and a staff of seventy associates including a management business analyst and telecommuters in three locations
- Departments managed: Large Dollar, Transplant, WA Group, WA Self-funded, LifeWise Oregon Group
- Exceeded reduction of budget goals by 5% resulting in savings of over 150K
- Increased previous year's performance and exceeded all turnaround time goals of 99%, quality goals of 99% and met all customer performance guarantees
- Member of special projects teams including leadership development, new software image processing implementation, claims management communication, and Lean Leadership program
- Member of Provider Advisory Council of Eastern Washington
- Created and maintained reporting tools utilized by all Claims, membership and billing department management
Candidate Info
years in workforce
years at this job
Telecommunications
Manager of Operations
Managed Operations, QC, Asset Management, and Traffic for networks including A&E, Lifetime, and YES Network with a staff of 90.
- Coordinated staff and resources for day to day operations
- Established and maintained policy and procedural standards, SOPs, Operational Guidelines, Certification materials, and online training resources
- Managed client media asset workflow and department timetables
- Acted as point-of-contact for clients and affiliates
Candidate Info
years in workforce
months at this job
Business Finance
Manager of Operations
- Conducted daily meetings with marketing strategists to determine ways to increase sales
- Forecasted sales numbers and cost figures based off of historical records
- Maintained an average of 115% growth in sales figures
- Coordinated employee training meetings that were motivating and inspiring
- Managed a team of twenty individuals in two different stores totaling 3000 sq. feet
Manager Of Operations Resume Success Stories
