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Mortgage Processor Resume Samples
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Candidate Info
years in workforce
months at this job
Mortgage Processor
Processed VA loans for home purchases, mortgage refinances, and interest rate reductions.
- Reviewed files for adherence to VA regulations and USAA guidelines
- Followed up with applicant to obtain documentation (e.g. paystubs, payoff statements, bank statements, etc.) to process application.
- Analyzed loan applicant credit report and verified applicant income and assets to determine loan risk.
- Maintained regular contact with applicant to provide loan status update and/or request additional documentation.
- Coordinated with external parties (e.g. Veterans Administration, appraisers, IRS, etc.) and internal parties (e.g. underwriters and closing group) to facilitate timely loan closing for qualified applicants.
Candidate Info
years in workforce
years at this job
Computer Technology
Mortgage Processor
Managed multiple applications to precisely review documents and use critical thinking in loan decisions to find the best option for customers
- Utilized Net Present Value models to accurately submit both positive and negative income results to the United States Treasury for recordkeeping
- Consistently exceeded expectations and was recognized as a top performer in the month of December 2012.
- Operated compliantly to all federal entities and governments by providing consistent results with minimal errors and losses.
- Ordered and coordinated with appraisal team monitoring completion of work items for use with modification processing
- Very professional work environment
- Troubleshot and diagnosed issues pertaining to Microsoft applications as well as network connectivity, and other issues related to software installation.
Candidate Info
years in workforce
years at this job
Finance & Management
Hospitality Management
Mortgage Processor
- Managed a pipeline of approximately 50 -70 files to guarantee all deliverable fulfillment
- Supported 20-30 loan originators and sales assistants from 3 different affiliates to ensure that service level expectations are met
- Analyzed and reviewed 40-60 files monthly with 13 underwriters to adhere to investor/government regulations and compliance to ensure a saleable loan
- Organized workflow to optimize queue efficiency allowing for a more streamlined review of files
- Employed as Mortgage Assistant from August 2010 until August 2011 when promoted to Mortgage Closer and promoted to Mortgage Processor in July 2012
Candidate Info
years in workforce
year at this job
High School Diploma
Mortgage Processor
Reviewed residential loan applications to verify the completeness of data and format.
- Processed mortgage loan applications for FHA, VA purchases, and MHA full documented refinances.
- Gathered documents for loan approval and the SASE level ability to clear level one conditions.
- Facilitated the gathering of loan conditions and submission for final loan approval to meet closing dates.
- Highly skilled in data analysis, management & daily reporting to comply with service level agreements.
Candidate Info
years in workforce
years at this job
High School Diploma
Senior Mortgage Processor
Processed FHA, VA, and Conventional mortgage applications for Purchase, Refinance and Streamlines along with DU Refi Plus and Open Access
- Analyzed tax returns, credit reports, verified employment, rental and deposit accounts
- Ordered credit reports, appraisals, updated insurance and subordination requests
- Gathered and reviewed documentation in accordance with guidelines
- Ensured RESPA requirements were met by mailing disclosure and commitment letters
- Reviewed files and sent out Welcome letters within three days of receiving a file
Candidate Info
years in workforce
years at this job
Mortgage Processor
Responsible for accurately processing mortgage loans to meet production, customer service, turn time and quality goals.
- Awards Top Performer, Top 15% Ranker by Site, 100% Quality, 100% Call Monitoring.
- Developed loan checklist to achieve 98.84 accuracy year-to-date for quality review.
- Personalized script to achieve 96.33% accuracy year-to-date call monitoring.
- Selected as subject matter expert to support team.
- Appointed to specialty team to process Texas loans.
- Follow up with customers to collect all documents necessary to close loan on time.
- Perform income analysis, review flood certification, title and other documents required to streamline underwriting conditions.
Candidate Info
years in workforce
years at this job
Business Administration
Finance
Mortgage Processor
Managed a pipeline of loans from application to closing.
- Coordinated with sales staff as well as internal and external departments/organizations to drive customer satisfaction.
- Analyzed loan files to ensure compliance with bank and federal lending guidelines.
- Took initiative to work with struggling peers to create routines that helped them improve performance.
- Consistently ranked in top 10% of my peers (approximately 800) across the entire division. Finished 2013 at 147% of production goals with 0 quality defects.
- Hand-selected to work on unit that served high profile clients.
- Received more than 10 awards for outstanding production, teamwork and superb customer treatment.
- Promoted to 2nd tier mortgage processor.
Candidate Info
years in workforce
years at this job
Political Science
Business Administration
Mortgage Processor
Exceeded and met service level objectives weekly and monthly individually and as a team
- Successfully obtained financial and contract documents from clients
- Coordinate with closers, and underwriters to achieve projected closing date.
- Communicated with clients on a regular basis to keep them updated on the progress of projects
Candidate Info
years in workforce
years at this job
Senior Mortgage Processor
Managed and performed all aspects of processing FHA/VA/Conventional/Subprime Loans.
- Oversaw and coordinated all closing details with lenders, title companies and borrowers.
- Prepared DU/LP submissions via Lender websites to obtain underwriting approval and pricing scenarios.
- Monitored and ensured compliance regulations were followed in all aspects of the loan process.
- Read and reviewed lender rate sheets, and locked in rates when requested by loan officer.
- Maintained excellent rapport with everyone involved in the loan process
Candidate Info
years in workforce
month at this job
Mortgage Processor
Processed mortgage loan applications, successfully managing a pipeline of up to 40 files.
- Placed orders with 3rd party vendors, including title, appraisal, insurance and subordination agreements.
- Reviewed title work upon receipt. Updated GFE with correct title fees and correct tax figures, reviewed liens and vesting
- Cleared approval stipulations with Underwriting to ensure timely loan closings.
- Communicated items needed and loan status with borrowers, loan officers and sales managers.
- Completed all required compliance training and NMLS registration.
Candidate Info
years in workforce
years at this job
Paralegal Studies
Mortgage Processor
Worked in the Mortgage Origination Department processing loans, clearing conditions and preparing files for closing. Over the course of many years I worked for several different departments, Broker Processing, Retail Processing, Home Equity Processing and Modification Processing.
- Worked closely with all departments to create and maintain a clear and consistent loan process.
- Provided processing support, calculated income, and debt to income ratios and loan to value.
- Complied with Federal, State and Company policies, procedures and regulations.
- Interacted with subordinating lenders, prepared packages for said lenders as well as preparing subordination agreement for lenders review and execution.
- Communicated with customers, employees and other individual to answer questions and explain information.
Candidate Info
years in workforce
year at this job
Associate of Arts
Mortgage Processor Counselor
Knowledgeably collaborated with members and external companies regarding loan regulatory compliance.
- Exhaustively reviewed conventional and VA loan applications, communicated with members and answered all questions regarding applications status & processes.
- Educated customers on loan standards & qualification criteria and gathered required documentation.
- Conducted follow-up communications with applicants and prepared loan packages for submission.
- Provided senior management with critical tools for evaluating performance and defining future business strategies by creating and presenting detailed weekly reports.
Candidate Info
years in workforce
years at this job
Finance
Mortgage Processor
Process all loans that originate in the branch in accordance with Conventional, FHA & VA state and federal regulations
- Analyze loan applications, credit reports and supporting loan documents for completeness & accuracy
- Monitor a pipeline of loans which routinely exceeded 50-60 loans
- Managed to meet extremely high standards of productivity efficiently (e.g. Pipeline was 95% purchases, Weichert offered guaranteed closing dates, routinely partnered with volume and award winning loan officers)
- Communicate effectively with management, underwriters, loan officers and outside parties to provide information regarding loan status and loan quality and to retrieve any necessary documentation
- Experienced in using LP and DU automated underwriting systems
- Accurately meet daily, weekly & monthly deadlines
Candidate Info
years in workforce
years at this job
Senior Mortgage Processor
Follow through from origination to closing on each transaction, closing $5-$8 million monthly
- Up to date and well versed with current RESPA guidelines and compliance through recent changes, highly educated on preparing compliant Good Faith Estimates and Truth in Lending Disclosures
- Communicated on a daily basis with Realtors and consumers to ensure the timeliness of documents needed in order to meet closing requirements
- Customer service skills 100% satisfaction; daily customer facing interaction both internal and external
Candidate Info
years in workforce
years at this job
Management
Mortgage Processor
Processed loans to include analyzing applicants' financial status, obtaining and compiling copies of applicants' credit histories, and reviewing agreements to ensure accuracy.
- Explained to clients the different types of loans and credit options available, as well as the terms of those services.
- Coordinated closing date with applicants, real estate agents, and title companies. Ensured file was complete to meet scheduled funding date.
- Reviewed HUD-1 Settlement Statements.
Candidate Info
years in workforce
years at this job
Senior Mortgage Processor
Responsible for Processing Conventional, FHA, VA, PHFA, Non-conforming & Broker Loans.
- Assigned the underwriting of DU/LP Conventional Loans
- Maintained client relationships through follow-up calls for notification of changes and updated information.
- Effectively maintained a pipeline of up to 80 loans per month; closed up to 40 per month.
Candidate Info
years in workforce
years at this job
Business Administration
Mortgage Processor
Originated applications through face to face meetings, and outbound calls with prospective buyers.
- Collected signed disclosures and documentation in order to qualify buyer for the product and program selected.
- Verified disclosers are accurate and comply with Respa, HVCC and Fannie Mae guidelines.
- Reviewed tax returns, 401k, pay stubs, and bank statements in order to prequalify borrower.
- Ordered appraisal, title payoff, and subordination agreements on behalf of clients.
Candidate Info
years in workforce
years at this job
Human Services
Senior Mortgage Processor
Assisted loan officers by gathering loan documents from clients to submit to lenders for approval
- Submitted complete and organized files to various lenders for approval
- Worked closely with the clients by gathering documents the lenders requested
- Assisted in getting the loans closed and funded
- Audited closed files for the State of New Jersey
- Reviewed appraisals and cleared conditions
- Underwrote files per DU and LP guidelines
Candidate Info
years in workforce
years at this job
Mortuary Science
Business Administration
Mortgage Processor/underwriter
Reviewed various loans and placed loans in appropriate programs as defined by the company
- Inputted data to prepare application and transmittal summary
- Obtained approval from Fannie Mae's Desktop Originator for standard conforming loans to submit to various banks
- Applied underwriting guidelines and procedures to maintain regulatory compliance
- Analyzed and approved appraisals; notified appraiser with any needed revisions
- Reviewed titles, appraisals and contracts of sale
Candidate Info
years in workforce
year at this job
Criminal Justice
Mortgage Processor
Coordinated entire loan process from point of sale to funding for high net worth clients for United Bank Swiss on a private label platform.
- Insured documentation submitted by clients met investor guidelines and federal compliance regulations.
- Coordinated ordering, tracking and receipt of vendor products including title, appraisals and curative documents.
- Trained new processors coming onto the processing floor in pipeline and desk management, as well as the practical application of information learned in training.
Candidate Info
years in workforce
years at this job
Business And Accounting
Mortgage Processor
- Made loan approvals or denials based on applicants' debt ratio, loan to value, and credit history
- Reviewed documentation from borrowers, title reports, income, appraisals, and credit reports
- Communicated with borrowers throughout the process - from application to loan signing
- Honors included: Subject Matter Expert, Top Performer, awarded a Bahamas Dream Vacation
- Trained new hires in a classroom
- Created sections of the Mortgage Processing Manual
Candidate Info
years in workforce
years at this job
Business Management
Senior Mortgage Processor
Responsible for submitting conventional, FHA, VA, OHFA and Rural Development to underwriting for the clear to close. Analyzed to ensure compliant and saleable to Freddie Mac, Fannie Mae and other investors.
- Prepared loan packages for underwriting for in house and correspondent lenders
- Lead processor for the year 2012 in loan closings of $50 + million
- Collected the necessary documents to obtain the clear to close
- Closes approximately 60 units per month
- Carries a 100 loan pipeline
Candidate Info
years in workforce
years at this job
High School Diploma
Mortgage Processor
Submitted loan applications to loan underwriter for verification and recommendation.
- Compiled loan applicants' credit histories, corporate financial statements and other financial information.
- Ordered third party verification's and products.
- Managed pipeline report.
- Scheduled and closed loans.
- Prepared and shipped loans to be sold to investor.
- Worked with Title Company to get final title policies.
Candidate Info
years in workforce
years at this job
Human Resource Management
Financial Services Representative/mortgage Processor
Responsible for the ordering of credit and title reports and communicating with third parties for reports and documents as necessary.
- Substantiated loan documents, including title insurance, appraisal, credit and income.
- Coordinated with title companies to ensure fast and seamless closings.
- Maintained clients' file of loan documentation from pre-approval through closing.
- Cross-sold bank services and products based on customer banking needs.
- Researched disputes and customer issues with accounts
- Evaluated requests for service charge refunds and prepare and process refunds as necessary.
Candidate Info
years in workforce
years at this job
Mortgage Processor
Review documentation for accuracy and completeness, order appraisal, title & credit reports
- Taking loan applications and scheduling appointments.
- Assembled credit and collateral files. Prepared closing packages and schedule closings.
- Performed duties of and Executive secretary assisting The President and Executive Vice-President with various duties.
- Cash handling experience as a teller
Candidate Info
years in workforce
years at this job
Mortgage Processor
Strong interpersonal skills and the ability to handle high level of responsibility while multi-tasking.
- Follow loan from submission to closing
- Average pipeline of 15-25 loans
- Increased loan productivity from 19 million to over 40 million
- Coordinate closings between borrower, lender and title office
- Communicate between the borrower and title companies to overcome title issues
- Provide a high level of support to customers during the mortgage process resulting in excellent customer service
Candidate Info
years in workforce
year at this job
Mortgage Processor
Regarded as one of the company's most productive loan processors, handling an average of 50 files monthly
- Submits mortgage loan application files for underwriting approval
- Collect all documentation required for approval (income, assets, etc ).
- Discuss approvals with borrowers and collect any missing documentation.
- Ordered title, verifications of deposit, employment, rent and mortgage, and payoffs and other general administrative tasks related to the loans as needed
- Organizes closings with borrower, lender and Title Company.
- Reviewed incoming loan files for accuracy and completeness verify all documentation and clear underwriting conditions as needed
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Mortgage Processor Resume Success Stories
Mortgage Processor Duties and Responsibilities
The type of company a mortgage processor works for greatly determines their job duties. However, there are several common primary responsibilities that all mortgage processors can expect to perform:
Gather Information It's up to mortgage processors to gather all of the information needed from applicants to file for loan approval. Aside from interviewing applicants about their credit and financial history, they request documents such as bank statements, pay stubs, and lists of assets.
Input Loan Information Once applicants have submitted the required paperwork, mortgage processors must check it for completeness and compliance with company guidelines. They then input this data into a computer system for record keeping and processing.
Verify Applications A time-consuming aspect of the process is verifying the data within applications. Mortgage processors go through all of an applicant's documents, especially those related to income, and may even call employers and other third parties for confirmation. Upon catching inconsistencies or missing information, they notify applicants and guide them through making revisions.
Order Property Documents Mortgage processors must contact third-party professionals such as real estate agents and lawyers to obtain documents such as appraisals, property abstracts, and signed contracts. They also order a title search to confirm property ownership and ensure that there are no liens, unpaid taxes, or additional legal claims that will complicate the process.
Coordinate with Underwriters Upon compiling and evaluating all loan application paperwork, mortgage processors move on to the final step, where they submit the application file to underwriters who will make the final decision regarding loan approval. It's possible that underwriters may relay issues to mortgage processors, who communicate any problems back to clients.
Mortgage Processor Skills and Qualifications
Mortgage processors are meticulous individuals who have working proficiency with mortgage loans. They are comfortable handling significant volumes of data and paperwork in an intense, fast-paced environment. Employers look for a high school diploma at minimum and the following skills:- Data entry - because mortgage processors may handle several applications in one day, they must be able to input data quickly and accurately. It's also crucial for them to double-check for errors, as mistakes can cause significant delays
- Attention to detail - mortgage processors must set high standards and verify all details of the application, including calculated credit scores and debt-to-income ratios, to increase the likelihood of approval
- Time management - this role involves multitasking and dealing with heavy paperwork while meeting tight deadlines, so mortgage processors must be organized and efficient
- Customer service - mortgage processors are genuinely committed to helping applicants, taking the time to thoroughly explain application procedures and give recommendations for resolving issues
- Communication skills - it's crucial for mortgage processors to be good communicators, since they function as the applicant's main source of information and they work extensively with vendors and underwriters
Mortgage Processor Education and Training
The minimum requirement to become a mortgage processor is a high school diploma, but an associate's or bachelor's degree, especially in business or finance, is an advantage. While not required, candidates can also apply for certification through the National Association of Mortgage Processors. Employers generally look for those with at least one year of experience in the mortgage lending industry. Formal, on-the-job training is provided.
Mortgage Processor Salary and Outlook
The median annual salary for mortgage processors is around $41,000, according to PayScale. Mortgage processors in the 10th percentile earn around $31,000 annually, while the highest paid earn more than $54,000. The Bureau of Labor Statistics (BLS) predicts a positive job outlook for loan processors until 2026, with the number of employment opportunities rising 11 percent. The primary reason for this is economic growth, although the decrease in bank branches may be a limiting factor.
Helpful Resources
If you're planning to become a mortgage processor, then the following list of resources can help you get started:
National Association of Mortgage Processors - NAMP is the leading provider of certifications, online classes, and training programs specifically for mortgage processors. To obtain certification, candidates must choose from several levels, pass a background check, and do well in an official exam
Mortgage Loan Processing Training Manual - this book is a must-read for anyone who wants to pursue mortgage processing as a career. It explains the basic concepts of loan processing, such as debt ratios and tax proration, and walks readers through the entire procedure, from file gathering to loan approval
National Mortgage News - visit this digital publication for news updates and analysis about the residential mortgage industry, with topics spanning compliance, statistics, and technology. It also features educational videos, white papers, and webinars on a regular basis
Residential Mortgage Lending: Principles and Practices - described by a reviewer as the premier resource for mortgage professionals, this book delves into the fundamentals and practical applications of mortgage lending. In addition, it discusses regulations and business practices within the context of an evolving economy
