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Bank Teller Resume Samples
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0-5 years of experience
Thoroughly followed bank policies, procedures and guidelines to process transactions accurately and efficiently.
- Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty.
- Achieved sales goal of 6% or more each quarter by identifying customer needs and referring financial products and services.
- Helped assistant manager with administrative jobs.
- Mentored and coached new bank tellers.
0-5 years of experience
Assisted customers on a daily basis with their accounts while providing exceptional customer service
- Performed as a team member in cross-selling bank products to customers at every opportunity to meet sales goals regarding accounts, credit cards, and loans
- Managed my personal goals aside from the companies, for example, 100% customer service surveys and achieving referral production
- Promoted the benefits of our company’s products rather than the basic information in order to build a better relationship with customers and match them with a product based on their own individual needs
0-5 years of experience
Leveraged strong financial industry knowledge, stringent auditing methodologies, and exceptional client service and support excellence for this high volume banking institution as a part-time Bank Teller; accurately processed customer transactions, maintained cash limits, cross-sell of branch banking products, and ensured outstanding client service and support was maintained.
- Cross-trained to oversee the ATM custodian initiatives, vault custodian, and as Policy and Procedure Champion for the entire branch – ensured all policies and procedures were maintained.
- Demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained.
- Kept current on banking policies and procedures including storage of various business items; hosted weekly meetings and ensured audit details were understood and adhered.
- Oversaw ATM balances, refilled cash as needed, and ensured the system was in good working order.
- Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities.
- Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.
0-5 years of experience
Executed over 200 day-to-day transactions worth of USD 400,000 in average, adhering to bank policies and operational procedures to ensure safety and security of customer and bank assets.
- Provided reports analyzing preferred customers’ financial status in support of sales of new products and opportunities that drove the banking center to achieve the second highest sales in Loudoun market.
- Conducted due diligence and thorough verification of all relevant documents which effectively prevented possible losses by negotiating forged and counterfeit documents.
- Assisted managers in reviewing proof works for any erroneous and omitted information prior to be entered into the image data storage system.
- Responded to client inquiries while identifying critical transactional issues or discrepancies to provide viable solutions leading to maximized customer satisfaction and valued feedback.
0-5 years of experience
Processed banking transactions
- Focused on customer service: quickly and effectively solved customer challenges while helping them find the right solutions for their banking needs. Made sure the customer felt at ease and appreciated by their banking facility, provided accurate & appropriate information to customer inquiries.
- Trained fellow team members on how to improve customer service interactions
- Maintained up to date records & reports at all times to ensure accurate auditing; led document audits, regularly exceeding audit interview expectations.
- Created & maintained team break/lunch schedules
6-10 years of experience
Opened and closed the branch in accordance with the bank’s security policies and procedures; maintained high degree of accuracy and competency in processing bank transactions in a timely manner.
- Consistently provided outstanding customer service and whenever possible promote other bank services & products, and find opportunity for sales referrals.
- Ensured compliance with banking policies and audit procedures; maintained and balanced cash drawers on a daily basis.
- Developed and maintained good working relationships with customers, clients and co-workers.
0-5 years of experience
Conducted multiple transactions in a fast-paced environment with multiple internal and external guidelines while providing excellent customer service to new and repeat clients.
- Quickly mastered new bank systems and database post-merger and led team members and colleagues in utilizing different features.
- Provided one-on-one support and training to newly hired employees including customer service delivery in person and over the phone, navigating bank-specific systems, and balancing cash.
- Communicated regularly with IT and HR to troubleshoot and resolve issues.
0-5 years of experience
Manage balancing duties related to currency, coins and checks.
- Achieved status as one of the top sales performers in store on various occasions.
- Has exceeded store quarterly goals.
- Ensure that customers’ information is processed and maintained appropriately.
- Receive cash from armored cars and count and verifies cash.
- Explain, promotes, and sold products or services such as travelers’ checks, savings bonds, money orders, and cashier’s checks, using computerized information about customers to tailor recommendations.
6-10 years of experience
Performed all teller transactions and any transaction requested by customer:
- Maintained appropriate cash limits, cashed checks, established deposits and issued cashier’s checks, cash orders, traveler’s checks, money advances and fund transfers
- Promoted Bank’s product and services. Analyzed customer accounts to find possible accounts they may be interested in and refer them to the Personal Banker or Platform
- Performed cash management, customer service, balance cash drawer
- Provided training for new employees
- As Lobby Leader greeted customers as they entered the bank and referred them to the right area for service
10+ years of experience
Supervised branch in absence of manager
- Worked as a resident agent qualified to sell Life Insurance and Fixed Rate Annuities
- Performed all customers service duties
- Demonstrated ability to effectively plan, coordinate and meet deadlines of multiple projects
- Established and maintained business relationships with people and companies of all levels
- Sold [company name] products and services
10+ years of experience
Provided top notch customer service by handling financial transactions accurately and efficiently, recognizing customers by name.
- Held numerous custodial roles, such as ATM, Vault, TCD (Teller Cash Dispenser), Negotiables, Travelers Cheques.
- Handled foreign currency and exchange transactions.
- Acted as new hire mentor.
- Supported Bankers to “Aquire More & Help More” customers by making appropriate referrals.
- Adhered to all compliance procedures, internal controls, and protocol (BSA, CTR, SAR, audits and security).
- Awarded “Spirit of the Leader Award” for 2006
0-5 years of experience
Issuing and cashing bonds and coupons, buy and sale foreign currency and night drop. Sell
money orders, treasurer’s checks, travelers checks
- Processed deposits, withdrawals and loan transactions of all types
- Establishing and maintain interpersonal relationships
- Performing for or work directly with the public
- Communicating with supervisors, peers, or subordinates
- Collaborated in various bank procedures and multifunction jobs performed
- Analyzed and balanced daily cash transactions
- Trained new employees and organized work schedule
0-5 years of experience
Promoted and provided information for customers in need of opening up bank accounts
- Conducted business with clients through transactions such as deposits, withdrawals, check cashing, etc.
- Secured our clients information, and assisted them with any fraud or security breach concerns
- Verified to insure there is no counterfeit checks, money laundering, check knitting, or unauthorized withdrawals
0-5 years of experience
Followed bank policies and procedures to process transactions in a timely manner
- Developed client relationship to deepen understanding of client’s needs
- Promoted bank’s services to local businesses through phone calls or in-person
- Maintained branch and ATM cash level
0-5 years of experience
Processed various transactions such as deposits, withdrawals, loans and line of credits in accordance with established policies and procedures.
- Provided excellent customer service through face to face interaction and via telephone.
- Identified customer needs and recommend financial products and services to consumer and small business customers.
- Managed a cash drawer and ensured adherence to daily cash limits as well as end of day balance.
0-5 years of experience
Maintained excellent customer service throughout my daily tasks
- Helped 150-200 customers daily with transactions, including deposits, withdrawals, cashier’s checks, payments and account issues
- Trained Tellers is operational procedures such as the Cash Dispenser, Vault Operations, Audit Operations and Customer Service
- Maintained cash drawer with a limit of $10,000 along with a Vault of $100,000
0-5 years of experience
Developed strong communication skills with the general public
- Assisted customers on a daily basis with all banking transactions
- Managed and maintained an accurate cash drawer
- Processed customer check order requests
- Often responsible for running and assisting customers in the drive up bank
- Performed routine office task such as filing, copying, typing and faxing
0-5 years of experience
Welcomed and greeted customers entering the bank, authorized personal loan payments, and processed routine account transactions. Balanced and registered the cash, currency, and deposited checks within the teller drawer. Answered many customer inquiries and assisted with questions regarding interest rates, service charges, and account histories.
- Provided an interactive training session on the internal database system
- Maintained the appropriate currency logs and followed all bank policies and procedures
- Ensured the teller station and customer service area was equipped with proper forms and supplies
0-5 years of experience
Have 3 yrs experience as a bank teller.
- Monitored the levels of cash in the teller drawer and following all check cashing and cash handling procedures.
- Verified collections of all cash, receipts, check; to ensure that
- Ensured compliance with all internal controls and established policies and procedures.
0-5 years of experience
Provided commendable Customer service by meeting all Customer demands as they related to relatively straightforward inquiries, with the support of more experienced personnel
- Processed Customer transactions face-to-face for a variety of routine to more complex financial transactions including but not limited to check cashing, withdrawals, and deposits
- Balanced cash drawers and assisted Customers with basic product information
- Assisted in exceeding service goals by minimizing Customer wait times and accurately
- Processed Customer transactions while providing legendary Customer Service in addition to recognizing referral opportunities
- Established and solidified Customer relationships by providing exceptional Customer Service
0-5 years of experience
Solicited information from customers through approved techniques to sell products.
- Maintained and accounted for cash drawer and daily transactions.
- Provided customer service for all credit union members.
- Conserved existing accounts and products.
0-5 years of experience
Developed and maintained relationships with and provided high-quality customer service to bank customers, clients, and vendors
- Communicated and disseminated information regarding bank policy and regulations, rules enforcement, and compliance
- Supported and conducted investigations relating to alleged or suspected violations of banking laws and regulations; conducted research and analyzed information and evidence to determine actions to be taken
- Prepared documentation and reports and provided recommendations accordingly
0-5 years of experience
Provide excellent customer care regarding daily transaction, addressing inquiries and problem resolution
- Refer customers to the appropriate business partner for products and services
- Check cashing, deposits and loan payments and daily balancing
- Single control of ATM, balanced and audited monthly
- Made referral goals set by management
0-5 years of experience
Provided quality customer service with emphasis on recognizing customer needs
- Processed standard teller transactions for customers including servicing client accounts, accepting loan
- Researched and resolved inquiries from customers and other branches
- Assisted the Supervisor with audits and dialing balancing of the vault
10+ years of experience
Performs administrative tasks to open/close checking, savings, and CD’s.
- Effectively and proficiently performs report data validation (fraud and Homeland Security)
- Exceptional communicator providing over-the-counter and telephone customer inquiry resolution
- Performs filing duties for corporate resolutions and power of attorney affidavits
- Selected to perform new software test and evaluation: Identified and reported system malfunctions for resolution, helping to ensure a successful implementation of the new software
- Provides exceptional customer support by helping customers balance their check books and understand the multiple options available at the bank for savings and investment
0-5 years of experience
Handled all banking transactions including but not limited to deposits, withdrawals, checking and savings accounts, safe deposit, coin machine and bank reconciliation
- Adhered to safety deposit box procedures, operations and guidelines
- Orchestrated in the money exchange from the vault to the various areas of the bank
- Provided exceptional Customer service by meeting all Customer demands
0-5 years of experience
Balanced currency, coin in cash drawer.
- Provided excellent customer service by asking questions to better serve our clients and communicated by using a multiple line telephone
- Promoted bank products and services
- Copied/ faxed/ filed documents and processed outgoing mail
- Process and maintain accurate details of each transaction
0-5 years of experience
Received cash and checks for deposit, verified amount and examined checks for endorsement.
- Enter member and transactions data into computer and issued computer-generated receipt to members.
- Cashed checks and disbursed monies after verifying signatures, endorsement and member accounts.
- Collected loan payments and placed holds on accounts for uncollected funds according to organizational procedure.
- Explained, promoted and sold credit union products and checks.
0-5 years of experience
Answered routine customers inquires regarding saving accountant status, interest and term provisions
- Opened new accounts and access customer’s accounts to process online and offline transactions and corrections (e.g., mortgage payments, deposits, withdrawals and check cashing)
- Balanced cash drawer and transaction totals in comparison to computer records daily
- Maintained up-to-date knowledge of all products and services
0-5 years of experience
Accurately process deposits, payments, withdrawals
- Maintained proper cash limits, performed clerical/administrative support
- Assisted Manager with closing procedures, promoted banks’ products and services
- Directly handled customer service issues to ensure satisfaction of clients
0-5 years of experience
Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier’s checks, money orders, money advances, and funds transfers.
- Explained, promoted and sold bank products and services.
- Provided excellent member services and maintained member satisfaction.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Able to record all transactions in a prompt and efficient manner.
- Examined checks for identification and endorsement.
- Maintained confidentiality of bank records and client information.
- Employed security measures to ensure funds were not compromised.
0-5 years of experience
Responsible for processing customer transactions accurately and efficiently
- Assisted customers with managing their accounts
- Promoted and sold bank products
- Assisted management with opening, closing, and securing the bank.
- Responsible for balancing cash drawer along with cash vault and safe deposit vaults.
0-5 years of experience
Handled cash transactions.
- Developed and retained productive relationships with customers.
- Performed a wide range of services including account servicing/maintenance, transfers, address change, stop payments, account closings and account reconciliation.
- Followed up on Teller referrals for sales and services.
- Assisted in cross selling products and services.
0-5 years of experience
- Placed as business teller upon completion of teller training
- Regularly assigned as key holder for the vault
- Successfully averted harm to coworkers and customers during a bank robbery by following procedures and maintaining composure with the robber in my window
- Spontaneously developed and implemented effective supply inventory system
- Received training for compliance in government and FDIC regulations
0-5 years of experience
Handle several different types of money handling transactions to include; high volumes of cash, credit card transactions, money transfers, payments of loans, cash advances and cashing checks.
- Accurately fulfill more than 100 customer transactions on an average shift
- Take part in a productive and efficient work environment built on teamwork and performance goals
- Communicate with diverse clientele to meet their banking and financial needs
- Assist customers in filling out and filing necessary forms for banking transactions
- Determine and inform customer of fees involved with transactions they are conducting and informing them on ways to avoid further unnecessary fees.
- Use computers and unique operating systems to complete all banking tasks
- Take appropriate measures to insure client confidentiality and company security
0-5 years of experience
- Proven successful at sales and recognized as the best teller for three consecutive quarters
- Matching the needs of clients to appropriate financial products and connecting them to key business partners such as mortgage brokers, financial advisors and business bankers
- Audit signature cards and other operational procedures to prevent any financial loss
- Proactively identified and management risk in products and service transactions
- Engaged and met the needs of customers with a positive attitude
0-5 years of experience
Faxed reports
- Answered phone calls
- Balanced drawer and safe
- Handled bank deposits and withdrawals
- Assisted front counter with walk-in activity
- Resolved costumer inquiries, complaints, and issues
- Handled the costumer’s money and account information accordingly
0-5 years of experience
- Recognized as the top sales teller in a quarter.
- Assist with over 60+ customers a day with their transactions.
- Explain, promote, or sell products or services such as travelers’ checks, savings bonds, money orders, and cashier’s checks, using computerized information about customers to tailor recommendations.
- Resolve problems or discrepancies concerning customers’ accounts.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
0-5 years of experience
Highly skilled in receiving and processing all banking transactions.
- In-depth knowledge of maintaining positive customer relations.
- Proven ability to direct customers to proper staff
- Excellent spoken and written communication skills
- Proven record of maintaining, verifying, and balancing allocated cash drawers.
- Demonstrated ability to reply questions on bank transactions services and procedures maintaining excellent customer service.
0-5 years of experience
Provided excellent member services and maintained member satisfaction.
- Employed security measures to ensure funds were not compromised.
- Explained, promoted and sold credit union products and services.
- Perform responsibilities of handling basic transactions of paying and receiving like accepting deposits and loan payments, verifying cash, cashing checks within limits and obtaining authorization, when required
- Ensure that the transactions follow the operating procedures as outlined in Branch Operations Manual
0-5 years of experience
MVP Winner 2013
- Back up Lead Teller responsible for maintaining operational compliance among staff, exceeding goals and leading branch team through daily banking expectations.
- Responsible for training and coaching new employees within the bank.
- Responsible for assisting in branch opening and closing procedures.
- Responsible for customer satisfaction through deposits, withdrawals, issuing cashier’s checks and various banking transactions and needs.
- Responsible for large cash sums, processing buy/sells through Dunbar, balancing and maintaining a teller drawer, and managing a bank vault.
- Facilitate customer engagement through referrals to Relationship Bankers with credit cards, checking accounts, savings accounts and investment opportunities.
0-5 years of experience
Maintained appropriate cash limits and balanced cash drawers daily
- Cashed checks and disbursed money after verifying signatures and other account information
- Made deposits, issued cashier’s checks and money orders, transferred funds and conducted cash advances
- Collected loan, safe deposit box and credit card payments
- Handled night drop and mailed deposits in a timely manner
- Assisted in secretarial responsibilities inside the bank
- Followed security measures for all bank procedures
- Made referrals to assist in bank sales goals
0-5 years of experience
Responsible for handling large amounts of cash transactions and balancing daily.
- Responsible for maintaining Western Union and Credit Card Advance daily reports.
- Work closely with managers, bankers and other tellers
- Develop relationships with customers and know their financial/banking needs.
- Responsible for weekly organization of safe deposit box information.
- Responsible for referring customers and non-customers to bankers for all their banking needs; selling our products bank has to offer.
0-5 years of experience
Top priorities are to process all financial transactions and management of all of our customer’s accounts.
- Processing deposits, withdrawals and customer payments.
- Ensuring the safety of existing and new customers with a welcoming presence by engaging in lobby management
- Assisting customers with all financial problems by coming up with solutions that best fits their needs.
- Suggestively selling products to allow faster and easier transactions for our customers
- Opening, closing and expanding accounts
- Managing finance of business accounts
0-5 years of experience
High-profile position accountable for soliciting business accounts and developing strategic alliances with clientele.
- Process customer transactions within established guidelines.
- Identify and make sales referrals, recommend alternate channels, cross-sell bank services and products for partners.
- Manage safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.
- Perform transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, cashiers checks, and redeeming savings bonds.
- Prepare individual daily balance of teller cash transactions and other reports.
0-5 years of experience
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, and counting machines.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Enter customers’ transactions into computers in order to record transactions and issue computer-generated receipts.
- Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit
0-5 years of experience
Cash checks after verifying that signatures and endorsements are correct, that written and numerical amounts agree, and that accounts have sufficient funds
- Receive checks and cash for deposit, check accuracy of deposit slips, and process account withdrawals
- Enter customers transactions into computer system in order to record transactions and generate receipts
- Process money orders and cashier’s checks for customers
- At end of shifts, balance currency, coins and checks in cash drawer, and verify daily transactions
- Receive mortgage, loan and utility bill payments, verifying payment dates and amounts due
- Resolve problems or discrepancies concerning customers’ accounts
0-5 years of experience
Receive and count working cash at beginning of shift and identify customers, validate and cash checks, and accept cash and checks for deposit and check accuracy of deposit slip.
- Process cash withdrawals and perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchanging foreign currency.
- Perform services for customers such as ordering bank cards and checks and receive and verify loan payments, mortgage payments and utility bill payments.
- Record all transactions promptly, accurately and in compliance with bank procedures and balance currency, cash and checks in cash drawer at end of each shift.
- Answer inquiries regarding checking and savings accounts and other bank related products and attempt to resolve issues and problems with customer’s accounts.
- Initiate and open new accounts and explain; advice on and promote bank products and services to customers.
- Identify referral opportunities and make relevant referrals and ensure compliance with all internal controls and established policies and procedures.
0-5 years of experience
- Welcomed and established relationships with clients to provide an extraordinary experience
- Processed cash and non-cash bank transactions accurately and efficiently
- Educated clients on bank products and financial services
- Made referrals when a potential investment opportunity was identified
0-5 years of experience
- Completed transactions according to established guidelines
- Identified referral opportunities and makes appropriate referrals
- Participated, support and develop effective relationships with all branch partners including branch teammates.
- Ensured compliance with internal controls, operational procedures and risk management policies.
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Bank Teller
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
