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Mortgage Loan Officer Resume Samples
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0-5 years of experience
In charge of all mortgage clients within 4 NV Home developments with sales prices ranging for $425K to $1.5M
- Actively managed continuous pipeline ranging from 50-95 loans on average, totaling approx. $30M in financing
- Within 3 months lead 25 member team in generated revenue of 2.7 % on $12.5M in loans closed.
- Yearly customer satisfaction score average of 6.89 out of 7 based on 115 surveys.
6-10 years of experience
Analyzed self-employed business financial statements and tax returns. Built rapport with external/internal customers and established a high level of integrity, honesty and competency on delivering as promised. Created a home buying PowerPoint presentation used to educate and inform home buyers about different real estate financing solutions to meet their needs.
- Learned and performed the mortgage lending function in a temporary role during the 2008 refinance boom, closing over 150 units for over $23 mm in loan production.
- Recognized for consistent high marks on customer service surveys and committing the fewest errors per loan file.
- Led the first time home buyer work shop presentation program.
0-5 years of experience
Licensed to conduct business as a mortgage loan officer in 25 states. Licensed by the NMLS
- Sold mortgages including new purchase, refinance, home equity lines of credit, and government sponsored loans
- Over the past two years held a consistent top seller ranking within the company maintaining a goal of 90 clients at any given time
- Awarded Manager’s Choice Award for 2014.
0-5 years of experience
Solicited mortgage loan applications from referral sources and company generated leads, to fund over 1 million in volume per month.
- Served as the primary liaison between the borrower, the underwriter, and the processing
- Utilized DU Underwriter to determine the eligibility of granting loans.
- Processed a minimum of 30 loans per month through Freedom Mortgage’s Sales Portal.
- Assisted customers by assuaging their doubts and clarified different credit policies.
- Matched customers to the best available loan program to fit their specific needs, and communicated with them daily to advise on the loan application progress.
6-10 years of experience
- Oversaw processing and underwriting of conventional residential loan application
- Aligned operation with corporate policies/procedures and state/federal regulations
- Generated new business through presentations to customers and follow-up
- Provided loan counseling to clients
- Maintained Top 10 sales producer; Produced $10 mil+ mortgage sales annually
0-5 years of experience
Obtained and compiled copies of loan applicants’ credit histories, corporate financial statements, and other financial information
- Reviewed and update credit and loan files
- Completed loan contracts by explaining provisions to applicant
- Obtained signatures and notarizations
- Helped customers by answering questions and responding to requests
- Maintained customer confidence by keeping loan information confidential
0-5 years of experience
Responsible for the development of leads through aggressive marketing campaign to Real Estate Brokers Agents, Attorneys and not for profit organizations.
- Cultivated new customer relationships with non banking customers.
- Originated and underwrote residential mortgage loans for purchases as well as refinance transactions.
- Managed own pipeline.
0-5 years of experience
Assigned Mortgage Loan Officer for 5 US Bank locations.
- Regional Round Table executive.
- Establish marketing and company name branding to assist in growing bank footprint.
- 1st & 2nd quarter 2013 Retail Mortgage Pinnacle Award recipient.
- 2012 sales volume in excess of 15 million dollars.
- Awarded Top 10 Percent Loan Officer Achievement twice in the first 12 months of hire date for origination sales volume. Awarded this achievement six times overall since date of hire.
0-5 years of experience
Assisted with opening of first Louisiana office for Residential Mortgage division.
- Implemented marketing strategies through managing: direct mail, Social Media presence, website, and Email campaigns.
- Networked relationships with title agencies, real estate agents/brokers, insurance agents, home builders/remodelers in order to indirect market mortgage products to their existing clients.
- Instructed partners in Federal Fair Housing Guidelines, Fair Lending standards, applicable State/Federal Laws.
- NMLS Credentialed #1224592
0-5 years of experience
- Sold FHA, VA, USDA, VHDA, Fannie Mae, Freddie Mac, and Jumbo mortgage products.
- Created, executed, and evaluated multiple marketing campaigns to ensure maximum ROI.
- Analyzed economic data and MBS market movement to ensure maximum loan profitability.
- Implemented SEO strategies for multiple company websites.
0-5 years of experience
Cold calls to build data base of customers from past and current customers
- Built relationships with realtors and builders
- Executed loan applications, processed files for final underwriter approval
- Managed pipeline for new loans and scheduled closings
0-5 years of experience
- Consistently maintain the highest revenue per loan closed percentage in the company
- Successfully obtained and maintained mortgage lending license (NMLS license) via continuing education
- Analyze a client’s financial situation and determined the appropriate products based on their specific needs and goals
- Proposed loan options in a clear, concise and compelling manner to effectively generate sales
- Guide borrowers through the initial sale, underwriting and loan closing process as efficiently as possible
0-5 years of experience
Originated and processed mortgage loans.
- Promoted within company after three months.
- Proficient understanding of FHA, VA, FNMA, FHLMC underwriting guidelines.
- Worked closely with over forty investors Nation wide.
- Pulled & analyzed TransUnion, Equifax, Experian credit bureaus.
- Pre-qualified potential customers for refinance, purchase, and first time homebuyers.
- Self motivated and worked independently to increase business.
- Insured all appropriate disclosures sent out and explained to borrower to comply with federal regulations including Truth in Lending, RESPA, HMDA, and Regulation Z.
0-5 years of experience
Prospected and originated loans for Fannie Mae, Freddie Mac, FHA and VA.
- Worked with senior citizens to help them navigate and obtain a reverse mortgage until the division closed at Wells Fargo nationally.
- Oversaw approximately 200 team members’ loan officers, processors and closers and managed all of the pricing, pre-approvals and RESPA, title and appraisal
- Functioned well under high speed position that required extreme knowledge of compliance, pricing and guidelines.
- Provided immediate action with accuracy.
- Managed all accounts and provided excellent customer service to consumers and team members.
0-5 years of experience
- Responsible for interviewing potential borrowers for various mortgage loan products and inputting applications into Eclipse for manual and/or Desktop Underwriting.
- Successful in cold calling clients; generating over a $1,000,000 in applications in less than a week.
- 99% successful approval of loans.
- Committed to excellence in working with realtors, builders, and borrowers in order to ensure continuous business and satisfaction.
- Comfortable working open houses, attending caravans, and networking events in order to continuously build a steady book of business.
0-5 years of experience
- Sold and marketed PointBank’s mortgage loan products within bank policies and procedures; obtained consistent effective referrals of mortgage clients; developed and executed effective marketing plans to meet & exceed objectives
- Maintained complete knowledge of PointBank’s mortgage strategies, policies, and procedures, secondary market investor’s guidelines utilized by the bank, and federal and state established laws
- Educated and advised clients on mortgage products and services to best meet their needs and to benefit them; ensured the clients and the bank benefited from all loans closed
- Maintained knowledge of all mortgage loans and mortgage loan regulations such as Conventional, FHA, VA, Fannie Mae, Freddie Mac, and USDA; abided by all guidelines, policies, procedures, and regulations
- Updated and maintained an extensive client database to maintain relationships & follow-up on leads
0-5 years of experience
Origination of mortgage loans and refinance in all states. Provide conventional, FHA, VA, HARP & Doctor loans to new and existing SunTrust clients. Seventy percent of the work day is calling out to SunTrust clients for sales opportunities. Participating in an online chat pilot. Only six loan officers, out of one hundred, were asked to participate in the online chat pilot. Continually communicate with current customers regarding their purchase or refinance status.
- Exceed goal for customer satisfaction on a quarterly bases
- Working with clients online through [company name] webpage
- Trained in over ten systems/tools for mortgage sales
- Participate in the continuity program to retain all client base
10+ years of experience
- Originated, processed and closings for mortgage loan applications taken for 5 First Charter branches.
- Established business relationships with Realtors, Builders and Attorneys
- Responsible for the direction of all aspects of processing the Cash Flow Manager Program
- Duties consist of invoice entry, processing statements, monthly closings and report generation. Also responsible for maintaining an actual balance of the entire Cash Flow Manager.
- Responsible for the complete processing and closing of all loans for senior lenders within the bank.
- Duties consisted of gathering data and appropriate documentation for consumer and loan closings.
- Professional assistant to the president and senior vice-president of the bank.
0-5 years of experience
Analyze and process financial data to get clients approved for mortgage financing
- Manage mortgage financing for multiple builder communities and service a backlog of up 100 clients at a time
- Liaison each client through the application process to ensure timely closing and exceptional customer service
- Manage my processing team to ensure all government regulations are followed through our clients loan approval process
0-5 years of experience
Counsel current and prospective members about Navy Federal products and services
- Established and maintain relationships with 13 military recruiting offices
- Report to recruiting offices monthly to conduct financial education presentations
- Analyze and research problems related to member accounts
- Protect Navy Federal’s assets by stopping $75,000 in fraudulent transactions
- Conduct quarterly team fraud training
- Balance daily transactions and verify cash totals
- Detect and resolve discrepancies promptly
0-5 years of experience
Over saw due diligence requirements of day-to-day operations of a team of 8 Collectors, 4 Underwriters/Loan Adjustor Specialists, 2 Loss Mitigation set-up Specialists and first-level team leads.
- Performed, taught and monitored the performing of credit analysis and property analysis on conventional loan files submitted within the timeframe established by departmental management; Performed timely reviews of conditions submitted as well as loan resubmissions; Adequately and effectively explained in writing and verbally the decision reached in a manner that maintained a positive relationship with all customers; Experience with and knowledge of property and credit underwriting requirements of FNMA, FHLMC, and private mortgage insurance companies. Handled a mortgage portfolio in excess of 1 million accounts.
- Interfaced with employment decisions and setting performance standards; by training and/or coaching staff, writing and conducting performance evaluations.
- Performed budgetary, product and/or business case analysis by researching and analyzing special projects as they are assigned.
0-5 years of experience
Mortgage originator providing comprehensive, face to face counseling in order to prepare
homeowners to become homeowner qualified.
- Underwrite members with accurate mortgage analyses, clear, written and verbal
- Evaluate complete documentation and data entry for efficient and paperless mortgage
- Write extensive narrative analyses and action plans.
- Assist in outreach as a presenter and advocate for NACA’s mission.
- HUD Certified counseling agency.
0-5 years of experience
Residential mortgage loan origination and sales from new business and existing bank
customers
- Counsel and inform borrowers of loan options, market conditions, documents and other
- Hosting and presenting at realtor open houses, luncheons, and seminars
- Introduce other bank products for cross sell opportunities
- Networking and establishing relationships with realtors, attorneys, CPA’s, builders
0-5 years of experience
Identifying mortgage loan prospects
- Working with Branch Client Referrals
- Working with Realtors, hosting events outsourcing and cold calling
- Giving clients quotes on Mortgages purchase/refianace
- Entering applications, collecting needed documentation from client to proceed
- Following up with the processors and underwriters to ensure a smooth experience
- Held accountable for entering a minimum of four loans per week and closing a minimum of one million dollars a month
- Attending loan closing as needed
0-5 years of experience
- Analyze financial and credit data of prospective clients to determine financing objectives and structure a loan product that best fits their needs.
- Manage active leads and loans to increase loan conversion rates resulting in higher firm revenue/profitability.
- Identify, develop and maintain a quality network of business relationships.
- Provide new & existing clients with appropriate mortgage products & services by offering presentations and seminars for residential financing.
- Ensuring exceptional customer service by maintaining knowledge of latest products, pricing policies and guidelines.
0-5 years of experience
Originate Home Loans (FHA/ VA/ HARP/ Fannie/ Freddie/ Conforming/Jumbo etc.)
- Attend Open Houses weekly to enhance Purchase Business
- Production: Average of $1,000,000 in Funding Months
- Applications: 8-10 Apps taken Monthly
- Review/ Analyze Income
- Review Credit History
- Review Property Values
0-5 years of experience
Build long lasting profitable relationships with Realtors
- Network and cold call to obtain appointments to present to agents and new home builders.
- Maintain a constantly growing pipeline and ensure a timely closing on all real estate transactions
- Guide clients through the home buying or refinancing process
- Work closely with my team on all closings and work together to solve any problems that may arise throughout a transaction
- Delegate responsibilities through all stages of the loan process.
0-5 years of experience
Makes sales calls to COI’s to generate mortgage production
- Provides excellent customer service to all clients
- Enters data and updates computerized files for customer loan requests including processing application fees
- Provides all documentation needed to submit a complete file to assure quick closings
- Maintains and controls confidential information
- Prepares weekly reports on spreadsheets and databases to managers
- Complies with federal, state and corporate policies, procedures and regulations
0-5 years of experience
Partner with Ryan Homes financing new construction in WNY averaging $3,000,000 monthly closed loan
volume.
- Meet with applicants and explain different types of loans and credit options that are available, as well as terms.
- Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
- Submit applications to credit analysts for verification and recommendation.
0-5 years of experience
- Access to over 150 lenders who are underwriting for traditional Fannie/Freddie May, FHA, VA, Hard money commercial loans. Analyze and equality applicant’s information to determine viability of the clients desired loan program.
- Increased Mortgage Loan portfolio by developing business contacts, attracting mortgage customers, completing mortgage loan processing and closing. Supervised a staff of 10 employees when upper management is not present.
- Accomplished mortgage loan human resource objectives by selecting, orienting, training, assigning, scheduling, counseling and disciplining employees. Approves mortgage loans by examining application and supporting documentation, estimating credit-worthiness and calculating repayment risk.
- Met mortgage loan operational standards by providing annual budget information to strategic plans and reviews, implementing production, productivity, quality and customer-service standards, resolving problems, & identifying mortgage loan system improvements.
- Use my interpersonal and communication skills to generate referral business leads and relationships with individuals, existing clients, past clients and Real Estate professionals. Participate in training for marketing, sales, and scenario techniques to effectively sell, package, and close consumer mortgage.
0-5 years of experience
- Extensive over the phone sales experience
- Assist prospective clients in refinancing and originating mortgages
- Promoted to Mortgage Loan Officer within the first month of being hired
0-5 years of experience
Originate conventional, FHA, VA and USDA mortgage loans
- Telemarketing mortgage loans from Lead System
- Public Relations
- Help desk for junior mortgage loan officers
- NMLS# 155210 (Alabama and Tennessee)
- KY State NMLS exam passed – license not obtained
0-5 years of experience
- Mortgage loan officer consistently met or exceed monthly loan volume requirements
- Excellent network of business contacts in place and cold calling skills phenomenal
- Superb knowledge of most all residential mortgage guidelines
- Consistently attendance at mortgage seminars & product training sessions
0-5 years of experience
- Strategic Alliance account management of a real estate brokerage of 60+ Realtors with weekly status to management and key stakeholders
- Management of mortgage section for 2 Bank of America banking centers. Key role with collaboration with business partners in consumer financial investments, small business banking, and consumer retail banking to meet goals and uncover banking relationship deepening opportunities
- Manage pipeline of multiple loans from initiation to closing; directing team members on each file, monitoring loan status, driving work to get loans to closings on time and without additional costs
- Consult and assess customer needs and present options to facilitate sale
- Contract and financial documentation review; monitoring loan pipeline: status, changes, loan closing, approvals and terminations
0-5 years of experience
Knowledge of conventional and/or government guidelines
- Prepare and analyze mortgage loan applications along with other disclosures
- Work with customer to ensure loan program fits their needs
- Ability to build strong relationships with production, underwriting, closing and other internal and external associates.
- Interact positively with peers, support personnel, along with immediate and senior level management
- Ability to organize, prioritize and perform multiple tasks simultaneously
- Strong verbal and written communication skills
- Computer skills, including knowledge of Microsoft Office suite products, Outlook, Excel and other computer software
0-5 years of experience
Revise, enter and/or combine client and account information, such as numerical data, record logs, and research samples for data retrieval information.
- Track and organize received data and source papers for computer entry.
- Process account and customer source documents using the company systems Linx, Boss, AS 400, FileNet, FileNet Capture, IC.
- Generate Warranty Deeds for VA Vendee loans, reinstate Mortgages/Lines of Credit to ensure customer and bank satisfaction and prepare lien releases.
- Communicate with both bank and client attorneys to ensure that all documents related to releasing/reinstating mortgages are prepared in compliance with State/County standards, and in a timely manner to meet customer, attorney or State/County deadlines.
0-5 years of experience
State Licensed Mortgage Loan Officer, State License NMLS# 1110856
- Originate commercial and residential Conventional, USDA, FHA, AHFA, mortgages.
- Assist in preparation of loan documents and closing of loans
- Provide customer service from the origination to closing of the loan
- Handle communication between customers, underwriters, and attorneys necessary documents for loan
0-5 years of experience
Multitasks; build and maintain relationships with realtors, interact with clients to grow business, and review current loans in pipeline to ensure timely execution.
- Interact with different departments in consumer line of business to fulfill customers expectation with their home loans.
- Work diligently with team members to meet specific deadlines throughout the fulfillment process of the loan
- Oversee a banking center in order to enhance their sales productively around mortgage lending.
0-5 years of experience
Outside sales of home loan products.
- Keep data base updated; maintain electronic and paper file integrity, and schedule meetings and appointments with potential borrowers.
- Supervise the execution of transactions and responses to customer and 3rd party related inquiries
- Assemble documentation on loans to ensure compliance with company policies and procedures as well as federal and state laws, regulations.
0-5 years of experience
- Won [company name] Rookie of the Year 2009
- Originate mortgages for home purchases and refinances.
- Solidify and maintain relationships with local realtors and builders.
- Conduct meetings with borrowers to collect, review, and analyze their financial statements and credit report for loan qualification.
- Consult borrowers, realtors, and builders of the different loan programs and processes.
- Experience with FNMA, FHA & VA loan guidelines.
- Manage loans through entire loan process.
- Maintain National and State licensing with NMLS.
0-5 years of experience
Call center environment; Met sales objectives in a fast-paced and professional environment.
- Evaluate loan applications and documentation by confirming credit worthiness. Rejects loans by explaining deficiencies to applicant and how to possibly rectify the deficiencies to have new clients in the future.
- Using pricing engines and knowledge of products available, offer best rates and credits to lock in new loans.
- Ensure full application and documents needed to get loan into processing are collected.
0-5 years of experience
- Maintain accurate records and money handling
- Generate Consumer and Mortgage Loans through analyzing financial statements and documents.
- Proficiently use Microsoft Excel and word, as well as Fiserv’s Precision, Integrated Teller.
- Create binding contracts with customers by evaluating credit history, character, and collateral to originate loans.
- Update Asset Liability Risk on a monthly basis
0-5 years of experience
- Advised clients of current interest rates and pricing on loans
- Extensive knowledge of conventional and government loan programs from lenders like Provident Funding and NYCB Mortgage Company
- Communicated condition requirements and deadlines to applicants in order to meet highly demanding lock expiration constraints
0-5 years of experience
Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community, and making sales calls to prospective customers
- Approves mortgage loans by examining application and supporting documentation, estimating credit-worthiness, and calculating repayment risk
- Completes mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
0-5 years of experience
- Originate loans and aggressively sell residential mortgages.
- Conduct cold calls to prospect business; call Real Estate Agents and previous clients to solicit
- Evaluate client credit history and analyze individual financial situations to determine the best
- Pre-qualify and pre-approve applications.
- Ensure full data collection, application completion and client satisfaction.
- Provide superior client service throughout the full lifecycle of the loan and follow up after closing to ensure complete client satisfaction.
0-5 years of experience
Provide prospective clients sound mortgage advise based on full understanding of client needs as well as the Company’s mortgage products and their benefits
- Responsible for verifying, compiling, and typing application information for mortgage loans
- Assist the other Loan Officers regarding mortgage loans and follow- up with clients to collect all documents necessary to close loan
- Update mortgages clause on Homeowners Insurance policies
- Process external and internal payoffs for old mortgages and lines of credit
- Review and arranges file in proper stacking before submitting to underwriting
- Interface with attorneys and loan officers to ensure all documents were in place before closing date
- Mail the letter of approval and denial to the applicants
- Record data on the status of loans like number of new applications, approved loans, canceled, or denied, using computer
10+ years of experience
Responsible for loan origination of Home Equity and Home Improvement Loans.
- Evaluate applications for credit worthiness.
- Assist with creation of loan packages and loan closing reports.
- Monitor past due loans and debt collection.
- Work closely with past due customers on loss mitigation options.
0-5 years of experience
- Originate and underwrite conventional 1st mortgages, 2nd mortgages and HELOCs
- Negotiate loan terms with borrowers
- Issue Good Faith Estimates, along with other compliance related documents
- Analyze credit applications including income tax returns, W2s, pay stubs, etc.
- Review all mortgage title commitments
- Approve HUD-1 settlement statements
- Working knowledge of Freddie Mac lending guidelines (Loan Prospector)
- Responsible for creating mortgage department’s month end production report
- Safe Act Compliant (NMLS #1015440)
0-5 years of experience
- Licensed mortgage loan officer in several states
- Inbound and outbound sale calls
- Develop realtor relationships
- Specializing in Conventional/Fixed, FHA, Jumbo and ARM Loans
6-10 years of experience
- Possess an understanding of all modification programs and alternatives, investor requirements, regulatory limitations, and standards to provide best resolution options, showing advanced negotiation skills.
- Provide guidance to partnered loan associates and borrowers within all aspects of the sales process
- Adapt to changing work environment demands and requirements by maintaining daily workflow along with several projects, aligning and mobilizing resources needed to deliver sustainable results.
- Evaluate customer financials to accurately analyze homeowner’s eligibility for modification programs and to correctly estimate modification terms, demonstrating analytical and problem-solving skills.
- Responsible for auditing MHA loan modification declines and approvals by reviewing loan documents, calculating income, and confirming underwriting loan decisions. Ensuring compliance with policies, procedures, and guidelines.
- Communicating audit findings via reporting systems and making recommendations on how to improve the control environment.
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
