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Senior Teller Resume Samples
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Candidate Info
years in workforce
years at this job
High School Diploma
Senior Teller
Processed paying and receiving transactions for all product types, including deposits, withdrawals, check cashing, issuance of money orders, and official checks
- Ensured daily compliance with security regulations at teller work stations and vaults
- Increased customer interest and awareness of bank products and services through promotions and referrals to sales staff
- Maintained 100% accuracy of daily inbound and outbound currency shipments of up to $60,000
- Assisted Head Teller with daily General Ledger reporting
Candidate Info
years in workforce
years at this job
Accounting & Finance
International Business
Senior Teller
Utilized auditing skills to identify fraudulent activities to prevent losses
- Assisted customers with various financial transactions within bank guidelines and procedures
- Recognized as a top performer in the market for the second semester of 2011
- Maintained over 150% targeted sales & attained 100% balancing accuracy
- Promoted to senior position within 6 months for excellent sales and customer relationship skills
Candidate Info
years in workforce
years at this job
Senior Teller
Accurately and efficiently processed financial transactions in a high-volume banking center in accordance with established best practices and policies.
- Uncovered customer needs beyond the immediate transaction, and successfully transitioned the customer to the appropriate source to address the need.
- Informed and educated customers on their basic financial accounts, and beneficial company products and services.
- Monitored bank vaults to ensure cash balances are correct, and day to day operations are correctly entered into the system.
- Experienced in overseeing the operation of eight teller stations.
- Coached and developed new associates, ensured that new hires were following established policies and procedures while on the floor.
Candidate Info
years in workforce
years at this job
Master of Arts
Senior Teller
Uncover new business opportunities and cross sell existing clients banking products including loans, mortgages and checking accounts.
- Adept at transitioning leads over to bankers. 200% Q2 '14 towards teller referral goal.
- Responsible for new business development for new to bank customers. Resulted in 2 business loans through relationship building.
- Provide excellent customer service; team awarded Platinum for top performance out of 3 states.
Candidate Info
years in workforce
years at this job
High School Diploma
Hospitality Management
Senior Teller
Successful in identifying customer needs and referring them to personal bankers for cross sales opportunities
- Consistently exceeded referral, balancing and customer service goals
- Recognized multiple times for exceptional and quality customer service
- Promoted from regular teller to Senior Teller
Candidate Info
years in workforce
months at this job
Management
Management
Senior Teller
Demonstrated strong leadership skills to ensure the overall smooth operation of the teller line
- Directed and scheduled resources as needed to meet the paying and receiving needs of the bank and its customers
- Coached and guided the teller staff in recognizing and referring products and sales opportunities to the platform
- Scheduled and perform monthly audits in accordance with Bank policies and procedures
- Specialized in commercial deposits
- Managed ATM; replenished and serviced night drop deposits
Candidate Info
years in workforce
years at this job
Human Resource Management
Professional Senior Teller
Process 150-300 daily customers' transactions accurately and efficiently while adhering to regulatory requirements
- Identify clients' needs and refer financial products to help them manage their financial
- Manage risk in every business, product, and service transaction leveraging the Risk
- Execute sales and service plays on daily transactions while exceeding sales goals by 40%
- Coached and trained new teller hires to process transactions accurately, efficiently, and in accordance with established policies and procedures
Candidate Info
years in workforce
year at this job
Communication
Senior Teller
Efficiently and accurately processed customer transactions
- Ensured policies and procedures were adhered to and that operational integrity of the office was maintained
- Back-up to the teller supervisor in operational tasks and acted as a mentor to the teller team by leading by example
- Supported the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues
- Balanced and proved cash daily to maintain accurate transactions processed
- Identified payees and verified signatures and endorsements, remained up-to-date on all security procedures
Candidate Info
years in workforce
years at this job
Business Administration
Senior Teller
Conducted teller transactions including cash, checks, loan payments, bonds, opening/closing accounts and issuing debit/ATM cards
- Balanced a personal cash drawer as well as completing daily branch balancing
- Forecasted and placed monthly cash orders and shipments
- Composed monthly reports on cash usage, transaction totals, NSF's, and outages for the accounting department
- Trained all newly hired tellers for the branch during the last 4 years
- District trainer for the MARGO platform system
- Supervised teller staff in the absence of the Teller Manager
- Provided notary services
- Reported, collected and logged branch's returned items
- Initially hired as an entry level teller; promoted due to accuracy, speed and skills
Candidate Info
years in workforce
years at this job
Geological Science
Senior Teller
- Assumed supervisory role in absence of Teller Manager; supervisor over 7 – 9 people
- Managed daily teller workflow and staff scheduling
- Performed all teller duties and assisted teller with more complex transactions and issues
- Continually achieved and exceeded weekly and monthly Teller sales goals
- Mentored and trained new tellers and co-workers in operations, policies, and procedures
- Maintained Vault cash supplies, prepared Fed cash shipments, and serviced ATMs
- Performed Vault and teller drawer audits; reconciled and balanced monthly GL account reports
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