Sr. Loan Retail Mortgage Closer
Close monthly pipeline of 40-60 mortgage loans 48 hours prior to closing date. Review documents, including: Title commitment, tax certificate, homeowner's insurance declaration, flood certificate, credit report, VVOE and appraisal. Deliver error-free documentation, ensuring compliance with company policies and regulatory requirements.
- Received Star Award from site manager recognizing quality customer service and performance.
- Complete loans with 95% quality
- Effectively resolved escalated closing issues prior, during and after closing.
- Highly efficient in review of mortgage rates, points, expiration date, MDIA and RESPA Guidelines.
- Communicated with loan officers, title companies and attorney's office to ensure accurate and complete documents prior to closing and deliver superior customer service.
- Perform quality control call back and transmit/disburse closing funds.