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Foreclosure Specialist Resume Samples
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0-5 years of experience
- Generated and processed new Legal Referrals in [company name], LLP's internal case management software
- Maintained written and verbal communication skills with over 30 clients and reviewed referrals, requested, downloaded and gathered missing information or documents according to client/court/judge requirements necessary to proceed with the file.
- Established, maintained and updated file, database, records and/or other documents
- Forward complete files to appropriate department/attorney to ensure appropriate and timely handling of file
- Communicated with other department/attorney to verifying the accuracy and completeness ensure appropriate and timely handling of file
0-5 years of experience
- Prepared and analyzed foreclosure sale bids, judgments, reinstatements, and payoffs.
- Effectively managed HOA liens, the reporting of litigated matters, and the control of damaged properties.
- Consistently insured that the foreclosure attorney expedited the foreclosure process within the time constraints allowed while also ensuring the compliance of state and federal regulations.
- Communicated with internal departments, government agencies, and third party interests through written and verbal response.
0-5 years of experience
- Prepared files for foreclosure sales, which entailed updating personal files by obtaining the senior lien payoff information, tax information, and credit bureau accounts.
- Called attorney office assigned to each file and maintaining accuracy of portfolios with updated information.
- Maintained sales calendar in excel. Worked mortgage-serve and vendor scape queues, which included detailed information to ensure the accuracy of each file (was laid off when job was outsourced overseas).
- Maintained customer portfolio of over 180 accounts
6-10 years of experience
Minimizes risk by maintaining authority to sign legal documents on behalf of the bank, to review and execute Foreclosure Litigation documents which include Complaints, Affidavits, Assignments of Trustee, Affidavits of Additional Advances, Post sale documents, and assist with various special projects throughout the bank.
- Maintains superior production with a rating of 98% from 2011 to present
- Maintains superior audit ratings with accuracy of 99% from 2011 to present
- Sign and review court-binding documents on behalf of the company equaling roughly $60 million per month in gross receipts
0-5 years of experience
- Review and reconcile reports between loan servicing system and other applicable software to insure timeliness and quality.
- Record pertinent information in the loan servicing system and other applicable software to maintain accurate and current records.
- Maintain current foreclosure status as assigned within established policies and procedures.
- Respond to attorneys, vendors, clients and other department's disputes/inquiries/complaints related to the foreclosure action in accordance with established policies and procedures.
- Responsible for ensuring foreclosure activities are performed in accordance with investor, insurer and/or government agency guidelines while adhering to established Key Performance Indicators.
- Ensure that each document is executed correctly and that all facts stated within each document are accurate as well as confirming that the signor has proper signing authority before signing each document.
0-5 years of experience
- Monitored the progress of defaulted loans in the foreclosure courts across the United States
- Communication with assigned firms providing information on the status of loans and relevant documentation
- Consistent top performer in case movement
- Spearheaded FHA projects
0-5 years of experience
Provided financial assistance to customers and worked on special project accounts.
- Confirming customer status with attorneys
- Processed foreclosures and applications for modifications.
- Ordered and Reviewed appraisals and modification on loans.
- Maintained the call center work queue for target dates and goals.
- Collected mortgage payments, outstanding fees, and corporate advances.
6-10 years of experience
- Maintain ongoing contact with delinquent note-holders to determine credibility of individual circumstances and to provide every alternative option to foreclosure
- Participate in foreclosure proceedings in collaboration with attorneys from the beginning stages through and up to the foreclosure sale
- Monitor all aspects of up to 250 open accounts including compliance with Government investor guidelines (HUD & VA)
- Compile all information regarding property sales and maintain up to date documentation
- Received Employee Cash Award for willingly and enthusiastically pursuing additional duties
0-5 years of experience
Provide timely responses to attorney requests for documents regarding mortgagor files. Complete process management requests for various work groups, including sale held, mobile home verification, and foreclosure bids. Verify vacancies and bankruptcies and provide account holds for loss mitigation and bankruptcy activity.
- Achieved a 40% reduction in the reject mortgage accounts by proactively resolving mortgage issues, preventing the file from moving to Real Estate Owned (REO); mitigate risks and prevented key losses
- Calculate 100% of short sale third party and bank owned claims, respond to investor and borrower requests and order and review foreclosure account BPOs; ensure continual deed / appraisal accuracy
- Conduct comprehensive research into various payment histories, escrow statements, and issues with attorneys and local institutions; review and manage 100+ accounts to expedite foreclosure processes
0-5 years of experience
- Transferred to Robinson Tait’s partner company to perform similar duties for a different state
- Assisted with the drafting of documents and the processing of cases with the trustee company
- Acted as a liaison between the company and clients, making sure that all of the clients’ needs were met and procuring documents that the company needed
- Kept the case databases updated and was tasked with spotting inaccuracies and inconsistencies within the company’s files as well as keeping an eye out for anything that could cause potential difficulties with the case further along the process
0-5 years of experience
- Created payoffs statements for clients wishing to save their homes from foreclosure
- Collaborated with lawyers and drafted Reinstatements
- Processed reinstatement in mortgage database
- Obtained last invoices from clients' attorneys
- Closed Foreclosures in company database and removed foreclosure flags
- Input and updated client billing information and enrolled Customers into automatic draft payments
0-5 years of experience
Review state specific foreclosure documents for accuracy of information, compliance of policies and procedures and OCC requirements.
- Review documents for specific data points as outlined on approved checklists.
- Proactively identify inconsistencies in documents that do not conform to approved standards.
- Review foreclosure related documents for execution to ensure BANA has authority to execute the document.
- Ensure quality assurance reviews confirm proper notarizations and signatures have been provided.
- Ensure tractability of the document throughout the execution process.
0-5 years of experience
Gather required documents to create Foreclosure Referral packets to submit for state attorney counsel, via our Foreclosure Department.
- Knowledge of state regulations as they relate to each borrower's document file.
- Determine whether the file meets the guidelines for foreclosure.
- Ensure the accuracy of packets submitted for attorney evaluation.
- Maintain and operate a daily pipeline.
- Operation Tools: FISERV, ASPEN, SharePoint, Document Printer/Scanner, PDF's and Nitro.
- Met and exceeded our goal of processing 6-10 packets daily.
- Met and exceeded our goal of processing all accounts in the pipeline for "Approval for Foreclosure".
- Met and exceeded our goal of reviewing 10-15 accounts daily.
0-5 years of experience
- Assist local counsel in the filing of Motion for Reliefs, Agreed Orders, Objections, and similar legal actions for Chapter 7, 11, 12, and 13 bankruptcy cases
- Maintain ownership of assigned files to ensure timely response by local counsel to meet client and internal expectations
- Contact third parties such as courts, trustees, debtor's attorneys, or clients for payment issue clarification, and resolution
- Review court docket and case information via electronic case monitoring to promptly determine when attorney action is required and refer to local counsel as necessary
- Respond to routine inquiries from clients, attorneys, vendors, and internal departments regarding files assigned
- Review, analyze and take appropriate action on all state required impediments relevant to client and assigned files
0-5 years of experience
The role of the Foreclosure Specialist is to perform all functions necessary for accomplishment of timely and cost-effective foreclosure proceedings in accordance with investor and regulatory guidelines and Company policies and procedures.
- Manage loan portfolio size of 600 plus loans. Manage timelines of loans in foreclosure to ensure all loans are meeting applicable investor guidelines
- Communicate with attorneys on daily basis to facilitate the completion of scheduled foreclosure milestones. Work with firms to resolve issues where additional information or documentation is needed.
- Large focus on the management of servicer responsible holds in the foreclosure process
- Records pertinent information in all servicing systems to maintain accurate and up to date loan records
- Review and process foreclosure and origination documents
0-5 years of experience
- Establish appropriate current foreclosure status of assigned accounts.
- Coordinate with team of foreclosure specialists and implement tasks as advised by management.
- Manage attorney communication through email and phone.
- Evaluate and examine files to ensure they stay within timeline expectations.
0-5 years of experience
- Facilitate collateral exchange processes between the investor, counsel, and custodian, ensuring the accuracy of legal documents during the multistage and lengthy process.
- Created an internal accountability program to track documents from initiation to archive.
- Process attorney invoices, applying state specific guidelines.
- Review foreclosure referrals and processed legal affidavits for accuracy and compliance.
- Second level compliance officer, reviewing documents with borrower, counsel, and the investor prior to submission into public record.
- Conducted internal staff training for collateral exchange processes, foreclosure review and internal reporting through shadow sessions and mini workshops.
- Identified deficiencies in security practices, ensuring that staff members adhere to industry and company and privacy policies.
- Developed and implemented new job aids, and document trackers using clear, easy to follow processes and file trackers.
0-5 years of experience
- Earned multiple performance-based promotions in recognition of ability to drive organizational expectations.
- Maintain foreclosure portfolio in accordance with state/investor guidelines and within prescribed time frames.
- Respond to attorney/customer disputes, inquiries and complaints, while reviewing title search documents to confirm correct vesting, lien position and status of priority/subordinate liens and environmental issues.
- Process and audit invoices/legal bills in a timely and accurate manner.
6-10 years of experience
Daily communication with attorneys' offices via email and phone to ensure current update on all cases; updated files in AS400 as well as in LPS to reflect sales, mediations, depositions and hearings.
- Managing Pre-Sale Foreclosure process on Prime and Subprime loans for all loan types.
- Ensure the investor, insurer, government agency and the Bank guidelines are met.
- Provide daily coaching feedback to new associates.
- Maintain high volume portfolio of mortgage loans from cradle to grave.
- Research and analyze foreclosure reports.
- Inform and explain daily processes and routines for risk and compliance.
- Participate in conference calls to explain to various lines of businesses the workflow and systems used by the foreclosure techs.
- Subject Matter Expert on Loan Modifications, Deed in Lieu, Short Sales, and documents associated with Notes, Loan Origination, DOTs, and Loan Modifications.
0-5 years of experience
- As a Foreclosure Specialist with AHMSI, Oversaw entire foreclosure processes in all states to ensure that state and investor guidelines and time frames were followed.
- Monitor FEMA and Insurance holds for follow up.
- Conducting constant communication between counsel and vendors in coordinated efforts to succeed in the task at hand by utilizing all resources available.
- Responsible for training all new hires within our team.
- Specializing in the areas of mobile home title and probate.
- Overseen all Wilbur Ross personal investor files.
0-5 years of experience
Ensure that over 3,500 foreclosure cases per month are handled in compliance with regulations set forth by all 50 states, the federal government, and more than 30 investor's guidelines
- Manage the entire breach portfolio, consisting of more than 7,000 loans and initiate the foreclosure process by ensuring all delinquent accounts are timely and accurately provided with breach demand letters
- Provide a quality assurance review of all breach letters to ensure the letters are formatted properly with accurate account and financial information
- Review and approve/deny all foreclosure demand letters, totaling over 5,000 per month
- Manage a rolling portfolio of accounts set for foreclosure sale, averaging more than 100 per day, and order all the appraisals, Broker Price Opinions (BPO), and Notices of Value (NOV) that are needed in order to calculate the bidding instructions for each pending foreclosure sale
- Prepare and execute bidding instructions for judicial foreclosure sales and title vesting for all 50 states by manually calculating whether total debt bids or specified bids are required
- Ensure that all bidding instructions are prepared in compliance with more than 30 unique investor guidelines, over 15 state specific guidelines, more than 10 mortgage insurer guidelines, and loan guarantor guidelines set forth by the Department of Veteran Affairs
- Became the sole employee who handles all bidding instruction escalations, breach escalations, and fees and costs process escalations, which entails working closely with more than 30 outside counsel law firms to facilitate the accurate and timely completion of high importance tasks
- Extensively trained to ensure the foreclosure process is managed in compliance with state and federal regulations such as the Truth in Lending Act (TILA), Home Ownership and Equal Protection Act (HOEPA), Real Estate Settlement Procedures Act (RESPA), Fair Debt Collection Practice Act (FDCPA), Homeowners Protection Act (HPA), Fair Credit Reporting Act (FCRA), Graham-Leach-Bliley Act (GLBA), Unfair Deceptive Abusive Acts or Practices (UDAAP), and the Servicemember's Civil Relief Act (SCRA)
- Highly experienced working with Black Knight Financial Services (BKFS)/LoanSphere/Process Management
- Review each account prior to foreclosure sale to confirm all loss mitigation options are considered and exhausted for all potential Home Affordable Modification Program (HAMP) eligible borrowers
0-5 years of experience
- Manage a portfolio of 120-140 contested foreclosure files for nationwide client
- Strategize with handling attorneys to resolve cases as efficiently as possible
- Work in conjunction with all client departments to ensure cases are handled appropriately
- Analyze all financial and circumstantial aspects of each case to determine the best the best resolution for client and client's customers
0-5 years of experience
- Maintain and update all portfolios by States give by Foreclosure Management.
- Communicate with lenders, and Attorneys when necessary, in regards to moving processes forward.
- Upload the necessary documents, ensuring deadlines are met, verifying dates, addresses, and obligors of sent documents, and attaching documents requested.
- Review the client's mortgage payment history, and financial documents.
0-5 years of experience
- Managing and following up in daily queues to acknowledge what action needs to be taken per each client.
- Processing and answering requests and researching information that is needed by the client. Also, providing updates to clients from borrower communication.
- Preparing legal documents such as Affidavits of Compliance, Substitutions, Trustee's Deeds, and Complaints. This also includes mailing, filing, and recording.
- Confirming all billing inquiries are updated and invoiced.
- Working closely with Managing Attorneys and the Clerks of the Courts to verify all procedures and state/investor guidelines are aligned.
- Handling client relationships and customer service assistance via email and telephone.
0-5 years of experience
Monitor and assist with all activities of the foreclosure process.
- Prepare, process, and submit heavy volume of foreclosure documentation
- Clear bills and liens for foreclosed properties
- Work closely with sales team and property preservation team to achieve goals
- Compile and provide detailed weekly progress reports to executive staff
- Ensure adherence to federal and state laws
0-5 years of experience
Working as a foreclosure representative in the Mortgage Disposition Department.
- I approve and deny additional attorney fees that are needed throughout the foreclosure process.
- Paying delinquent taxes as well as city and HOA liens.
- Work the HOA proxy, receiving and coordinating payment on Delinquent HOA from other departments at DMI
- Resolving title issues and Mobile Home issues by working with the attorneys.
- Monitor attorneys throughout the Probate and Contested Foreclosure processes.
- Worked as the back-up desk to FNMA/FHLMC 30 Day foreclosure sale certifications.
- Conducted document audits for various stages in the foreclosure process.
- Worked aged files in order to get the foreclosure action moving faster.
- Other duties as assigned by management.
6-10 years of experience
- Handled massive call volume efficiently and effectively
- Research and resolve complaints to ensure customer satisfaction
- Updated and customers account information
0-5 years of experience
- Manage a portfolio of loans from 200 to 500 from referral through deposition of property.
- Prepare legal documents such as Assignments, Lost Note Affidavits, Notices and other legal documents, and organize and maintain documents in paper or electronic filing systems.
- File pleadings with clerk of court.
- Oversee and assess key workflow processes within the foreclosure department in accordance with established work rules essential to meeting goals and objectives to enhance timeline performance.
- Gather, analyze and research data, such as statues, decision, and legal articles, codes and documents.
- Review and understand a preliminary title report/update for clearance and to assure all items are accounted for including but not limited to payoff of taxes and HOA.
- Full understanding of the process and the documents when proceeding with foreclosure files.
- Request and prepare bidding instructions.
0-5 years of experience
Quality Assurance and fulfillment for Compensatory Fee Reviews
- Auditing reviewers and making corrections to make sure file is "investor ready"
- Completing and Sending rebuttals to FNMA/FHLMC
- Reducing hold inventory for FNMA/FHLMC
- Claims for service released files and Quality Assurance for Claims (FNMA/FHLMC)
- Consumer Financial Protection Bureau reviews (verifying validity/adding removing holds as necessary)
0-5 years of experience
- Foreclosure Review
- Review Foreclosure acquisition rails in Desk Top: Black Knight (LPS)
- Review notes in Desktop
- Contact Foreclosure law firms for missing or inadequate data
- Take over projects to help team meet goals and deadlines.
0-5 years of experience
- Responsible for the administration and management of various audits and related materials (e.g., four audits monthly - FC and IM loss analysis, along with the second appeals)
- Oversee and draft rebuttals that outline and document during delinquency periods
- Provide evidence-based recommendations and updates to management per the regulatory and contractual guidelines
- Create new processes and procedures that established offshore invoice management group that resulted in a 25% increase in invoicing rates and efficiency.
- Responsible for overseeing and administering tailored training programs for both management and new hires on employer's loss analysis team
- Handle prompt and efficient approval or denial of accounts payable invoices from vendor firms (e.g., foreclosures, deed-in-lieu and litigation services) per state guidelines
- Mitigate losses at Invoice Management level by adhering to regulated allowable charges
- Build and implement Quality Control Process for employer's offshore group
0-5 years of experience
- Responsible for monitoring foreclosure attorney's actions and providing required documentation.
- Prepared/Approved bidding instructions compliant with guidelines of insurer, investor, and company.
- Daily communication with Attorneys, Private Mortgage Insurance Companies and Private Investors to update files in Foreclosure Process.
- Managed HELOC/HELOAN accounts.
0-5 years of experience
- Reviewing entire account for final foreclosure sale.
- Review next days works for possible holds and postponements.
- Maintaining files and reviewing special accounts for foreclosure.
- Working with legal department to minimize court appearances.
- Did collections and taking borrower payments.
0-5 years of experience
- Perform secondary reviews on accounts identified as foreclosure eligible to ensure accuracy prior to final approval
- Make sure that procedures on loan reviews were in compliance with Nationwide Foreclosure Summary Report (State Regulations)
- Track and report quality results to senior leadership
- Review default accounts to determine Foreclosure eligibility, ensuring all efforts were made to help customer mitigate account prior to referring account to foreclosure
- Make final decision to refer account to attorney to begin foreclosure proceedings or suspend for additional remediation
- Follow up and escalate suspended accounts to ensure accounts were remediated in a timely manner
- Identify and escalate troublesome accounts and procedural deficiencies to management team resulting in procedure and process changes
- Perform tasks assigned by Management, such as assisting other departments, as needed
0-5 years of experience
- Responsible for reviewing home equity contracts preparing files for audit, updating information in SOR (system of record), communicating with risk, compliance, legal and logging specific contract attributes
- Performs quality control reviews or quality assurance testing and/or monitoring
- Update/log specific attributes of the contract to build a contract inventory of HELOCs; prepares files for auditing; performing accounting and related data entry
- Performs quality control of completed files
- Review Home Equity Lines in accordance with Federal and State regulations and Bank policies and procedures
- Communicates with Project Manager to ensure accuracy of file information for closing and review disclosures.
- Perform accounting and related data entry; assist in identifying contract verses system discrepancies and remediate issues
- Communicates with project manager frequently to ensure accuracy of file information for closing and reviews disclosure
10+ years of experience
Maintain and update all portfolios by State provided by foreclosure management.
- Review title search documents to confirm correct vesting, lien status and environmental issues.
- Respond to attorney and customer disputes, inquiries, and complaints in accordance with established policies and procedures.
- Prepare notices of default as per terms of deed of trust on mortgage
- Evaluate and examine file prior to foreclosure sale date to formulate bidding instruction and communicate same to attorney.
- Certify marketable title for real estate owned properties.
- Record pertinent information in all servicing systems to maintain accurate and update-to-date loan records.
- Prepare charge of requests on loans resulting in deficiency balance.
- Collect files from mortgage department to ensure transmission of accounts on legal status according to banking policy.
- Photocopy, type, file, send faxes, and other clerical duties as assigned.
0-5 years of experience
- Monitor the eviction process and ensure that necessary property- preservation work is completed. File FHA/VA/FHLMC/conventional conveyances deliver the title to governmental agencies, analyze incurred cost analyze cost incurred through foreclosure to determine losses claimable per governmental agency.
- Correspond with internal departments governmental agencies external vendors and attorneys in order to ensure that processes are completed within insurer and state guidelines. Negotiate time extension and overall able request with governmental agencies.
- Receive monthly recognition for being above average loan service specialist in quality service by effectively updating and evaluating the legitimacy or illegitimacy of numerous Vendors and finalize PFA foreclosure claims sent for audit in as400 for [company name].
0-5 years of experience
- Assuring accurate information before send the last bid to attorney.
- Review customer's information sent to customer to assure quality and accuracy
- Check dates and amounts for every loan sent it to foreclosure.
- Recommends improvements to established procedures and processes
- Review customer's information sent to the bureaus to assure quality and accuracy
- Administration of mortgage and loans
- Subject Matter Project Expert for various projects.
- Document Analysis and Review.
- Proficiency in the Mortgage Servicing Platform (MSP)
- Processes Credit Reporting Corrections to the credit bureaus with 100% accuracy
6-10 years of experience
- Processed foreclosures on behalf of the mortgage servicer for MN and MI
- Monitored client and vendor programs, such as Black Knight (LPS), LenStar and Tempo
- Gathered required documents and information
- Ordered title reports, Pacer searches and military searches
- Prepared Assignments of Mortgage to complete chain of title
- Interacted with clients and borrowers daily
- Prepared pre-sale and post-sale documents, such as assignments, affidavits, deeds, publications, redemption certificates and required notices to borrower
- Worked with FHA, FHLMC and FNMA files in foreclosure cases
6-10 years of experience
- Manage firm's 82-county foreclosure portfolio.
- Corporate client liaison for Bank of America, Regions Bank, Trustmark National Bank, and others.
- Liaison for government entities such as Fannie Mae and Freddie Mac
0-5 years of experience
- Maintain and update all portfolios by States give by Foreclosure Management.
- Communicate with lenders, and Attorneys when necessary, in regards to moving processes forward.
- Upload the necessary documents, ensuring deadlines are met, verifying dates, addresses, and obligors of sent documents, and attaching documents requested.
- Review the client's mortgage payment history, and financial documents.
- Perform collection activities in accordance with state laws in an effort to recover unpaid debt.
- Proper handling of Inbound/Outbound collection calls while meeting production goals established by management.
- Assist the consumer on the best payment option in order to minimize loss to the borrower, as well as the organization.
0-5 years of experience
Respond to customer inquires via email, fax and telephone.
- Schedule appointments and resolve customer complaints.
- Maintain and update customer interactions in database.
- Assist with Foreclosure Prevention workshops.
0-5 years of experience
- Reviewing Title and Chain of Title
- Preparing and Auditing of AOM's
- Monitoring accounts to ensure complete to file first legal
- Communicate with Attorney's and internal customers
- Team Player
- Download needed docs to file first legal
- Ensure all state docs uploaded and correct
0-5 years of experience
- Review documents related to the sale of a foreclosed property mainly for the states of NY and NJ. These documents include liens, inspection reports, appraisals, and insurance policies.
- Requesting tax redemption figures from tax collectors for all the properties included in the firm's portfolio.
- Communicate with attorneys daily to facilitate the completion of scheduled foreclosure milestones. Working with firms to resolve issues where additional information or documents are needed
- Step maintenance. Insuring that all obligors have been properly notified in writing and all retention options have been exhausted.
- Examine documents submitted by the foreclosure firm for execution by SPS to verify that all supporting documents are included in the package and that system information and any calculations are accurate. Escalating communication with firms to resolve documents requiring corrections or missing supporting information.