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Commercial Property Manager Resume Samples
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0-5 years of experience
Member of the leadership team responsible for the financial and operational functions of a 315,000 total square foot portfolio, consisting of ten office and lab sight spaces.
- Maintained thorough understanding of the company's organizational mission, business priorities and strategic plans
- Managed third party services including cleaning, HVAC, plumbing, electrical, landscaping, specialty vendors and contracts
- Managed a field management team consisting of five Tenant Services Coordinators, a Chief Maintenance Engineer and two Maintenance Technicians
- Established a strong track record for meeting project deliverable dates, key milestones and budgets; assisted with a tenant fit-out project, totaling $500K by leveling bids; awarded a General Contractor submitted permit applications and managed change orders
- Provided financial oversight; performed operating expense analysis and created annual budgets for prospective owners/landlords
- Revamped processes to enhance operational quality and effectiveness, align with the strategic goals and support future growth
0-5 years of experience
Managed all tenant improvements, oversaw approval processes and architectural planning for an 114,000 square foot executive office and self-storage units.
- Achieved 85-90% lease up in 14 months by writing and negotiating triple-net leases.
- Increased positive cash flow to $20,000/month in 18 months.
- Turned a negative income of $7,514/month to breakeven cash flow in six months.
- Increased property value to $500,000 by coordinating a new cell phone tower installation.
- Improved profits by building self-storage units, adding two offices and increasing parking.
- Advised owner not to accept a $6.5M offer for the property after analyzing its value at $8.2M.
0-5 years of experience
Responsible for managing over 3 million square feet of office, retail, and industrial real estate facilities throughout the US
- Properties managed in my portfolio sustained 94% physical occupancy and 97% financial occupancy
- Awarded the Property Manager of the year in '09
- Successfully negotiated and managed CAPEX projects in excess of $1.2MM
- Prepare monthly and yearly budgets in excess of $45MM
- Appointed JD Edwards trainer for 200 Inland Southern & Western REIT employees
0-5 years of experience
Coordinated, scheduled and supervised all carpentry, electrical, plumbing and HVAC tasks.
- Hired, supervised, trained and evaluated the high performing skilled technicians.
- Managed payroll, expense budgets and P&L statements for a multi-million dollar operation.
- Coordinated and ensured on time and within budget tenant improvements according to approved plans.
- Managed all aspects of sub-contractor selection, negotiations, performance and invoice approval.
- Controlled and maintained key system for 29 multi-tenant buildings and 100 residential income properties.
6-10 years of experience
Managed multiple commercial properties in the metro Phoenix area, consisting of: medical, school, retail, office, and flex suite product. Total portfolio comprised of approximately 375,000 square feet of commercial buildings and 90 acres of undeveloped land while supporting 60+ Tenants and Owners.
- Implemented all aspects of property management including negotiating and administering service contracts; controlling budget costs; approve invoices and maintaining a less than 2% cost increase annually.
- Managed the daily operations of a 20,000 SF flex suite product with 23 individual office suites.
- Built and maintained tenant and owner relationships through ongoing communication and addressing concerns.
- Administered condominium associations, CC and Rs' and commercial associations for multiple parcel sites.
- Facilitated property maintenance and building improvements by working with municipalities, contractors and vendors. Tenant and Owner advocate for new builds and tenant improvement build-to-suit.
- Office Manager in charge of service-call management, computer support and office supplies.
0-5 years of experience
Management of multiple commercial properties, while providing support and research services to leasing and commercial sales managers and agents.
- Assisted Senior VP and Commercial Sales Manager with various real estate development, sales and leasing projects, and provided support to Construction Managers during Tenant construction projects.
- Prepared and administered commercial lease agreements, and negotiated and prepared vendor contracts.
- Provided cost effective initiatives for property maintenance, saving the company approximately $20,000 annually in unnecessary expenses and charges.
- Provided distinguished customer service, thus increased tenants trust and confidence in the management company.
- Assisted accounting staff with accounts payable, accounts receivable, budget preparation, and financial reporting.
10+ years of experience
On-site property manager for 5-story, -Class B- property with 100K square feet of commercial office space. Tenants include educational use anchor tenant (52K rsf) and 25 small office suite tenants. Implement ownership's short and long term goals, manage budgets, lease management, capital improvements, and oversee janitorial contract performance.
- Prepared $1M budget and successfully controlled costs to adhere to budgetary constraints.
- Negotiated anchor tenant's lease renewal of 10 years representing $15M.
- Slashed operating costs through effective management of energy management projects.
- Reduced HVAC costs by 35% by replacement of building chiller and cooling tower and realized 20% improvement in lighting expenses by implementing energy efficient lamps and ballasts.
- Recognized for driving tenant occupancy within challenging, outdated facility; engaged with tenants and noted for outstanding internal and organic tenant growth.
- Maintained constant communication with janitorial supervisor to ensure tenant satisfaction as it related to facility cleanliness.
- Coordinated lease renewals and modified new tenant leases to drive occupancy rates.
- Strengthened tenant outreach and retention program; actively sought out tenants with potential need for additional space and initiated expansion discussions.
- Collaborated with Real Estate Leasing Brokers, negotiated construction contracts, and provided tours to prospective new tenants as needed.
0-5 years of experience
Portfolio consisted of 4 properties, totaling around 300,000 square feet of office and retail space, with 150 tenants, and one parking garage. One of the properties is noted as a historical high-rise in San Francisco by the Historical Buildings Committee.
- Managed a team of five members, including a Property Coordinator, an Assistant Manager, two Chief Engineers, and a Construction Manager.
- Reviewed and aligned efforts between Leasing, Investments, and Asset Management on strategies for each asset.
- Interfaced with brokers and sellers for newly purchased investment properties; assisted with due diligence requirements.
- Conducted weekly engineering/staff meetings to ensure all service requests were completed in a timely manner.
- Worked closely with Property Accountant and Controller to ensure annual CAM Reconciliations were preformed accurately.
- Responsible for preparing annual Budgets and the review of all monthly Financial Reports and Variance Reports.
- Maintained building and tenant projects which included a $50 million full demo and remodel of two properties, a $700k ground floor remodel at another property, and the coordination of tenant improvements at all four properties.
0-5 years of experience
Managed properties for a commercial property investor. Maintained flexibility as properties were acquired and sold.
- Oversaw property operations for up to 8 multi-story buildings, 1, 117,000 square feet and 109 corporate tenants.
- Trained and managed 2 temporary employees to assist with the transition of new tenants after a large acquisition.
- Led billing, client relationships, issue resolution, maintenance, leasing and building sales.
- Supported commercial sales including leading tours, providing rental and maintenance documentation.
- Managed construction projects including new tenant modifications, renovations and maintenance.
- Promoted from Administrative Assistant to Assistant Property Manager within 2 years.
- Recruited to Cassidy Turley Commercial Real Estate when Equity discontinued their property management line of business.
0-5 years of experience
Established the first Florida regional office for New York Company- 3 retail centers and 1 office property
- Transitioned newly purchased Winn Dixie anchored center after closing on the property
- Set-up rent letters to tenants and coordinated transition of remaining documents with Kimco
- Day to day responsibility for expenses, receivables and all budgeting and monthly financial reporting to management
- Assisted Leasing and Construction departments with new and existing tenant issues
- Negotiated and project managed all capital and service contracts
- Wrote specifications for services, tenant manuals, procedures for property management
0-5 years of experience
Managed a diverse portfolio of retail, life style/destination center and office building in Maryland and Pennsylvania.
- Managed lease requirements and obligations including delivery of maintenance and operational services (janitorial, HVAC, landscaping, security, etc.) to tenants; interacted with tenant contacts, contractors and vendors; supervised a support staff property engineers and maintenance technicians.
- Issued detailed financial reporting including monthly variance reports; prepared annual budgets; collected income via rent and CAM reconciliations; track record of reducing delinquency rate.
- Oversaw a variety of projects to include a full-scale security camera installation. Managed tenant improvement and capital improvement projects to include a full-scale parking lot resurfacing; included preparing bid packages, issuing RFP's and selection of contractor.
- Liaison between the county politicians and Inland.
- Managed and handled specialty leasing to yield additional income.
- Managed and created marking and band for destination center.
6-10 years of experience
Managed 400,000 sq. ft. Commercial Buildings.
- Reviewed, maintained and administered lease contracts and provided first-class and timely service to tenants.
- Construction management and supervision of contract specifications, obtained bids for jobs; ensured competitive pricing to complete capital work.
- Worked closely with the Accountant and Leasing Directors for accuracy of information and tracking.
- Ensured [company name] met government compliance and guidelines; and vendor qualifications and compliance with ownership requirements.
- Prepared monthly operating financial reports, made recommendations, and review it with Regional [company name] Manager
- Reviewed and maintained [company name] operating and maintenance; including security, janitorial and landscaping services.
6-10 years of experience
Successfully managed over seventy residential properties and thirty commercial units
- Increased revenue by 30% since 2008, despite poor economy
- Maintained full-scale accounting records and handled all residential and commercial accounts receivables and accounts payables
- Utilized sales and marketing techniques to maintain high levels of occupancy at all times while building strong, positive relationships with tenants, property owners, and business owners
- Implemented annual budgets and monitored all property maintenance
0-5 years of experience
Managed 23 properties establishing and strengthening tenant relationships, reviewed leases and answered tenant questions, forecasted budgets, ensured billing accuracy and reviewed/approved invoices
- Sourced suppliers and negotiated maintenance packages
- Communicated management needs for three development projects while meeting deadlines
- Contracted maintenance for the leased spaces including mold remediation, HVAC repair/maintenance, lawn care and snow removal and more
- Managed two maintenance staff
0-5 years of experience
- Managed a four tenant property totaling […]
- Collected monthly rent payments, prepared and paid invoices; monitored cash flow weekly in QuickBooks.
- Prepared and submitted yearly overhead invoices for the tenants.
- Point of contact for all tenant complaints or issues; scheduled repair jobs and facilitated renovation projects.
- Worked to build cost effective vendor relationships for building maintenance.
0-5 years of experience
Administered and maintained all phases of 5 commercial shopping centers totaling over 500,000 square feet
- Responsibilities included conducting tenant interviews and site inspections; daily interaction with current tenants. Overseeing property maintenance, including repairs, capital improvements, contracted services.
- Managed accounts and property budgets; collecting overdue rent and maintaining collection notes.
- Attended collections, budget and tenant meeting.
- Negotiated and managing vendor contracts; processing of invoices
- Facilitated tenant set-up and transition and initiating leasing process
- Worked with outside counsel to process evictions
0-5 years of experience
Provided due measures for maintenance and modification regarding 90,000 square feet of commercial room in seven different buildings
- Oversaw all marketing duties for vacant units and kept vacancies under 10%
- Negotiated and drafted lease agreements for three restaurants and nineteen retail stores
- Responsible for the recruitment and management of subcontractors for maintenance
- Accountable for all past due rent collection
0-5 years of experience
Handled day-to-day management and operations of five shopping centers and a 130,000-square-foot office park.
- Leased available space and managed renewal program, including negotiations.
- Assessed capital requirements and contracts and oversaw needed work.
- Bid out all contract work; evaluated bids; made recommendations to owner.
- Managed all tenant relations and communications.
0-5 years of experience
- Managed 2 million SF including office, industrial and retail properties.
- Created budgets and monthly financial reporting to Owners.
- Reviewed lease documentation, processed new leases and tenant
- Negotiated contracts and supervised vendors for property maintenance.
- Processed invoices, coordinated insurance compliance for tenants and vendors and handled all customer service needs of the tenants.
- Received award for Most Improved Building Management for the Western
Commercial Property Manager Duties and Responsibilities
According to listings we analyzed, commercial property managers typically preform the following duties:
Manage Leases Commercial property managers are often the go-to contact for tenants and potential tenants. They may be responsible for creating and signing lease documents, updating leases before they expire, and showing available spaces to businesses seeking commercial space. In some cases, they are also responsible for negotiating lease terms, establishing expectations for the tenant and property management company, and updating leases to attract and retain quality tenants.
Direct Maintenance Activities Commercial property managers are also responsible for conducting maintenance and cleaning activities and working with third-party service providers to repair and maintain crucial building systems like HVAC, plumbing, and electric. They may negotiate and prepare contracts for long-term maintenance activities and individual projects and often supervise maintenance projects to ensure that they are completed according to expectations.
Report Financial Information For commercial property managers who work for larger property management companies, reporting financial information can be an important part of the job. Commercial property managers may gather financial data and prepare reports on budgets, occupancy, and overhead costs to help support decision-making and ensure profitability. They may also submit monthly or annual reports on property income and tenant payments.
Market Commercial Spaces Many commercial property managers are also tasked with marketing available commercial spaces to potential clients. This helps to ensure that commercial properties are not sitting empty and that commercial spaces are generating revenue. Commercial property managers may advertise available spaces in local publications or online and post signage advertising information about spaces for rent.
Manage Cash Flow In addition to reporting on financial information, commercial property managers also take an active role in cash flow management, establishing budgets and identifying opportunities to reduce overhead costs. They may analyze tenant trends and leases to generate ideas to enhance income and are also frequently responsible for collecting rent payments and paying subcontractors.
Oversee Personnel Management Frequently, commercial property managers also oversee site personnel, including security guards and regular maintenance staff. In this aspect of the role, commercial property managers are responsible for processing payroll, making hiring decisions, and conducting employee assessments, as well as communicating with employees to outline expectations and complete business-critical projects.
Commercial Property Manager Skills and Qualifications
Commercial property managers need to be highly organized and able to successfully interact with tenants, property owners, and third-party contractors. Companies typically hire individuals with the following skills:- Customer service - because commercial property managers are often the go-to contact for tenants, they need to possess excellent customer service skills and the ability to resolve conflicts
- Negotiation skills - commercial property managers frequently negotiate leases with clients, so diplomacy and skill with compromise is vital for creating leases that benefit both parties
- Financial management - creating budgets, reporting on financial performance, and collecting tenant rent payments are all important aspects of this role, so familiarity with financial management is also necessary
- Contractor relations - commercial property managers hire and supervise contractors to conduct maintenance and cleaning activities, so they should have a background in supervising personnel and directing projects
- Marketing experience - commercial property managers often need to market available properties and spaces to potential tenants, so some familiarity with marketing principles and practices can help attract top tenants
- Organization and multitasking skills - commercial property managers should be highly organized and able to quickly pivot between the varied responsibilities of this position
Commercial Property Manager Education and Training
Companies hire commercial property managers with varied levels of education, ranging from high school diplomas to master's degrees. Many commercial property managers find that they have more opportunities for career advancement with a degree or a real estate license.
Commercial Property Manager Salary and Outlook
According to the Bureau of Labor Statistics, the median yearly wage of property, real estate, and community association managers, which includes commercial property managers, is $57,040. The lowest-paid 10 percent earn less than $28,260, while the highest earners make over $126,390. Generally, the highest-paid commercial property managers possess real estate licenses and play a very active role in tenant recruitment and lease negotiation. Employment for property managers is expected to grow 10 percent by 2026, which is slightly faster than other occupations.
Helpful Resources
We searched the web and found many resources for further reading if you're interested in pursuing a career as a commercial property manager:
The National Association of Realtors: Property Management - the National Association of Realtors provides articles and resources for property managers, including legal cases and industry trends
The Property Management Tool Kit - Mike Beirne's handy reference guide has all the information a commercial property manager needs to successfully negotiate with tenants, manage maintenance, and oversee financial performance "
3 Ways to Master Commercial Property Management" - this blog post provides useful advice for successfully managing commercial properties, attracting and retaining high-quality tenants, and handling maintenance tasks
Property Management Accounting: A Survival Guide for Non-Accountants - Marc Levetin and? Michael Monteiro explore the financial aspects of commercial property management from an industry insider's perspective
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