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Apartment Manager Resume Samples
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0-5 years of experience
Single Resident Occupancy Manager, HOME, HHAP, HUD, City of Buffalo, Responsible for day to day maintenance along with SRO behavioral problems. In a highly regulated industry and a loss of grant funding, I analyzed, devised and implemented a plan to promote a stabilization of operations.
- Established a successful client transition program taking homeless clients to incomes over $36,000 and/or property ownership to 7% of tenant base.
- Turned a 60% vacancy (non-rent paying) rate to 2%.
- Reduced costs 10% while increasing income 21% over 3 years.
0-5 years of experience
Responsible for the rental of 116 apartments.
- Assist Sales in campus tours, open houses
- Effectively lead and manage assistant manager and lifestyle coordinator
- Create/implemented family events for residents
- Implemented resident customer service initiatives including recreational activities plan; food preparation; courtesy transportation resulting in continuous improvements in residents' satisfaction.
- Effectively carry out business support duties including 24 hour on-call, daily staff management/training; daily manage contract services, and execute monthly safety reports and calendar.
- Prepare and oversee the Budget for two apartment buildings
0-5 years of experience
Responsible for all daily apartment complex operations, tenant relations, and building
maintenance. Also handled marketing of vacant units and conducted market analysis.
- Handled day to day tenant relations
- Completed and served all notices
- Collected and deposited monthly rents
- Marketed, showed, pre-screened applicants for vacant units
- Prepared and executed leases
- Monthly accounting and bookkeeping
- Performed minor to major maintenance and repairs
- Coordinated with outside vendors and staff
0-5 years of experience
Responsible for all daily apartment complex operations, tenant relations, and building
maintenance. Also handled marketing of vacant units and conducted market analysis.
- Handled day to day tenant relations
- Completed and served all notices
- Collected and deposited monthly rents
- Marketed, showed, pre-screened applicants for vacant units
- Prepared and executed leases
- Monthly accounting and bookkeeping
- Performed minor to major maintenance and repairs
- Coordinated with outside vendors and staff
0-5 years of experience
Responsible for managing Rainbow Park Apartments and Evergreen apartments, 58 units both providing RD rental assistance and a senior complex and family or individual respectively.
- Maintenance includes providing and coordinating the plumbing, electrical, and cosmetic needs associated with maintaining and serving the needs of 58 tenants.
- Plans, performs, and coordinates necessary activities to maintain and increase the value of the property.
- Developing a maintenance database to effectively and accurately track all maintenance to be able to provide needs assessments which are necessary in the development of the yearly budget.
- Manage and oversee the day to day apartment operations of rent collection, tenant leasing, and income certifications.
- Plan and develop marketing strategies to increase potential tenant traffic.
- Provide for peaceful and safe tenant relations, which include conflict resolution and complaint management.
6-10 years of experience
Responsible for supervision of an Apartment Community and its Residents, Leasing Staff, Maintenance Technicians, Prep, Housekeeper, and Move out groups
- Overseeing Renovations
- Responsible for Collecting Rent Payments, Delinquents, and Daily deposits
- Coordinating and Scheduling of Vendors and Contractors for Apartment Turn Overs
- Handling all court procedures including documentation of Attorney, Court, Delinquent, and Evictions.
- Directly Responsible for Hiring
- Conducting reference and background checks; verifying previous employment; setting up drug screens
0-5 years of experience
Familiarize new residents of the policies and requirements of living in University Apartments.
- Maintain a resident database of personal information of all residents at the apartments.
- Manage residents' needs which includes: listening to problems, guiding residents to University services available to them, appropriate administrative staff to handle unique concerns, mediate resident to resident conflicts, and create student conduct reports when residents violate University Apartment policy.
- Answer and direct calls from students, their parents, and University staff, meeting their needs and directing them to the proper forms, service, or apartment manager.
- Performed health and safety inspections of Robin Court (74 apartments) per semester or as needed at the request of administration.
- Organized residents' files, obtained required paperwork missing from files.
- Scheduled check in and check out appointments for new and leaving residents from the apartments as well as assist other managers with check in and check out appointments when resident needs conflicted with manager's availability.
- Creating work orders for Physical Plant with the AIM software system and calling in emergencies to either DPS or Physical Plant.
- Attend trainings and manager meetings for updates to University policies pertaining to the University Apartments.
- Collaborated with on duty DPS officers during midnight duty calls during quiet hours.
0-5 years of experience
Collect rent and Find tenants to occupy apartment
- Maintain tenant files with receipts, repairs, & lease agreements
- Advertise vacant apartments via craigslist, penny saver, banners and signs
- Keep up with maintenance of the property
- Communicate with housing with evictions and or any other need for tenant.
6-10 years of experience
Collect rent, deposits and all past due fees from tenants on the first of every month
- Make notes of property and unit damage along with budget costs and man hours
- Take care of tenant complaints, concerns, questions and requests
- Take care of showing and renting units, processing the move-ins, setting leases and renewals as needed
6-10 years of experience
- Support offsite manager in their daily functions regarding city code and compliance
- Post sign on property and online of vacancy, show vacant apartments, collect applications and pre-screen prospective tenants
- Collect monthly rent, keep log of all unpaid and late rent, make deposits and or mail outs to management company
- Schedule and allow entrance to service repair workers as well as review job completion. Upkeep general maintenance of common areas clean
- Resolve tenant disputes. Enforce complex rules and regulations; parking, noise, pets
- Generate and serve legal notices to tenants and appear in court if summoned
0-5 years of experience
Liaison between apartment manager, maintenance, and residences
- Collect deposits and rent, and apply fees and credits to residents' accounts
- Organize all social events for apartment community
- Develop, manage, and maintain apartment community's social media presence
- Manage, organize, and coordinate apartment viewings, leasing, and maintenance
- Manage multiple employees and general building maintenance
- Maintained near 100 percent occupancy
0-5 years of experience
Act as liaisons between tenants and owners.
- Show vacancies and screen prospective tenants
- Responsible for minor maintenance and repairs
- Maintain the landscape and common areas of premises
- Ensure the safety and security of tenants and visitors
0-5 years of experience
- Interviewed potential tenants for vacancies
- Handled evictions and noise complaints
- Collected rent payments from $550-$1200
- Inspected apartment on a regular basis
0-5 years of experience
- Manage apartment complex, interviewed and qualified prospects / residents
- Present/ Sales of apartment amenities and facilities
- Coordinate staff of Maintenance, Cleaners and Outside Contractors
0-5 years of experience
Respond effectively to telephone inquiries to generate resident visits.
- Show and demonstrate apartments, utilizing sales skills to demonstrate market ready product and availability to close prospects.
- Monitor telephone and walk-in traffic.
- Obtain lease information and complete lease applications. Conduct required credit and reference checks. Set up and maintain lease files.
- Prepare and process resident service requests.
- Accounting, Collect, record & deposit rental payments, application fees, security deposits, etc.
0-5 years of experience
As the apartment manager I am responsible for collection of rent, record keeping, handling resident complaints and/or issues, light maintenance duties, upkeep of laundry facility, keeping grounds clean, scheduling of maintenance and pest control, building a waitlist, and apartment inspections.
- At the Oasis Worship Center's thrift store (Day of Hope) I developed the employee guidelines and operations handbook by which the store operates.
- I am responsible for recruiting volunteers, managing payroll and other expenses, cashiering, maintain store appearance, and merchandising.
- Scheduling of employees to operate store and pick up donations.
- I also work with outside agencies and do food giveaways to the needy, Red Cross referrals for burn out victims, and hotel vouchers to those displaced or in transient.
10+ years of experience
Assist with application for apartment for the elderly, handi-cap, disable and section 8 rental assistance
- Conduct interviews for apartments and section 8 rental assistance.
- Demonstrate excellent communication skills with other agencies through written and verbal channels to verify information
- Manage a 50 unit apartment complex for the elderly, handi-cap, and disable
- Perform recertification tasks for apartments and section 8 rental assistant
- Proficiently manage and review files for accuracy and completeness for HUD review
- Maintain waiting lists for apartments and section 8 rental assistance
- Perform clerical duties
- Assist apartment tenants with maintaining their independent living
- Continue education and training by attending HUD and Rural Development training and workshops
0-5 years of experience
Assist the manager with the general administration of the property and performing related management functions with the daily operations of the apartment community.
- Handle all telephone inquiries, setting appointments, showing and renting units, processing the move-ins, setting up leases, executing renewals and handling move-outs.
- Active in conducting move-in and move-out inspections of units to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance.
- Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and late fees.
- Other duties include: Preparing purchase orders, coding and processing vendor invoices for payment, sending documentation to Corporate Office and following up on vendor payment inquiries.
- Help maintain an efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods.
0-5 years of experience
- Oversee a Property of 100+ Units
- Responsible for Collecting and Inputting Rent into Computer
- Serve 3 day notice to pay or Quit, Serve 30 and 60 moves out eviction notices.
- Place orders with PO's, Payroll for employees, Contact Vendors
- Oversee Maintenance Technician and Resolved Residents Problems.
- Responsible for a Monthly Report on Property.
- Leased Apartments, Process Applications for Credit Report
0-5 years of experience
Collected and deposited rent payments into the bank every month
- Ran credit screens and rented apartments to future tenants
- Worked on site with no immediate supervision.
- Acquired manager and safety training throughout employment and adhered to fire codes
- Performed inspections for possible damage in tenants apartment bi-yearly
- Performed routine maintenance on the property such as landscaping, plumbing, electrical, carpentry
- Worked on the shipping/receiving dock handling all incoming inventory
- Became certified on all power equipment such as forklifts, order pickers, etc
- Adhered to all safety protocols regulated by OSHA
- Worked on a team to receive all inventory
6-10 years of experience
- Prepare and process leases and rental applications
- Verify referrals of prospective tenants
- Maintain and manage apartment administration activities
- Collect rents, fees and delinquent balances
- Prepare eviction processes issues
- Maintain positive tenant and community relations
0-5 years of experience
- Manage four apartment buildings; 40 units total
- Handle Maintenance, trouble shoot, and fix issues on site
- Show apartments to prospective tenants, interview and evaluate them, sign new leases
0-5 years of experience
Providing swift and courteous customer service
- Communication of rental increases to residents
- Responsible for all aspects of the collection and posting of current and delinquent rent payments
- Preparation of resident move-in/move-out packets and notice to vacate paperwork, including any necessary legal documents
- Inspections of units during resident move-outs, along with weekly property inspections
- Assisting Manager with weekly and monthly reports
- Properly coding and payment of all invoices while following budget guidelines
- Creation and distribution of marketing flyers
0-5 years of experience
Work with office staff to ensure prudent rent collection
- Produce delinquency reports on a monthly basis
- Schedule site visits when necessary
- Work with property manager to develop proactive teams
- Assist leasing agents in marketing vacant space
- Accept service requests from residents and route appropriately
- Code all information in company provided property related database
- Organize and file paperwork
- Received Tax Credit Certification
- Experience in Conventional, Public Housing, Tax Credit and Homeowner properties
- GPA 2.75
0-5 years of experience
Collection and Deposit of tenants rent payments
- Eviction processing and procurement of new tenants
- General Maintenance, cleaning and preparing vacant units for prospective tenants
- Emergency Repairs
0-5 years of experience
- Responsibilities included: Managing complete operations for 40-unit apartment complex, meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility, showing vacant units and property amenities, preparing leases and conducting move-ins and move-outs, and sending verified information to the corporate office. Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation.
- Handle all telephone inquiries, setting appointments, showing and renting units, processing the move-ins, setting up leases, executing renewals and handling move-outs.
- Active in conducting move-in and move-out inspections of units to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance
- Walking the grounds of the properties and picking up trash
- Rake leaves, cut grass, trim bushes, and pull weeds.
- Cleaned out vacant apartments to prepare for potential new tenants.
- Maintained the apartment for tenants, including maintenance
0-5 years of experience
Collect rent payments and make daily deposits
- Supervise maintenance personnel
- Keep inventory and make purchases
- Make decisions and problem solve
0-5 years of experience
Collect rents
- Make bank deposits
- Show/lease apartments
- Schedule maintenance
- Supervise maintenance and cleaning staff
- Keep track of employee hours and report for pay
- Communicate with main office as needed
- Prepare and serve notices as needed
- Handle/solve complaints from residents
0-5 years of experience
- Managed 37 units, 40 residents, in federal subsidized apartment building
- Tenant Verifications and Certifications
- Maintain and update waiting list
- Apartment inspections
- Lease signings
- Rent Rebates
- Social Service Assistance for residents
- Resident Council and Neighborhood Meetings
6-10 years of experience
Full time 40/ hr wk
- Accounts payable/receivable
- Payroll
- Purchasing officer
- Managed 3 personnel
- Job prospecting, marketing
- Apartment office manager
10+ years of experience
Building maintenance and cleaning
- Minor repairs
- Interior painting
- Snow removal
- Lawn care
- Showings
- Prepare and submit leases
- Evictions
0-5 years of experience
- Collecting Rents
- Marketing vacant units
- Leasing Apartment units
- General Bookkeeping
0-5 years of experience
Apartment Outdoor Maintenance.
- Cut Grass.
- Shoveled Snow.
- Raked Leaves.
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