Leasing Consultant Resume Examples

Leasing Consultant, Shenandoah Crossing Apartments

Conducted apartment tours for potential tenants

• Established and implemented leasing goals, and entered information through One site system
• Reviewed and completed applications and assessed household information against file history
• Managed overall tenant relations, including promoting overall tenant satisfaction
• Maintained in-depth knowledge of competition through consistent evaluation of market trends

Leasing Consultant

Successfully and professionally leased apartments through exceptional customer service

• Enthusiastically greeted potential residents, existing residents with strong focus on resident retention
• Established and received approval on various marketing letters.
• Resolved resident issues and ledger inquiries.

Leasing Consultant

Serviced clients' needs akin to property leasing and renting.

• Assisted in developing marketing plans, internet ads, print ads and marketing copy.
• Conducted quarterly rent comp studies.
• Resolved resident complaints and maintained accurate records of action taken.
• Gathered information about markets and competition.

Leasing Consultant

• Directed the entire sales process by putting strong sales skills to use and maintaining customer satisfaction.
• Answered incoming telephone calls and handled accordingly.
• Made sure that the office, models, clubrooms and market ready vacant are in perfect conditions.
• Participated effectively in ongoing resident relations.
• Conducted searches, performed background check ups, scheduled appointments and presented properties to customers.
• Accepted service requests from residents and forwarded to service department for prompt processing and conduct follow up calls.

Leasing Consultant

• Converting leads into sales by outreach, prospecting, and lead generation.
• Show vacant apartments to prospective residents.
• Evaluate information provided by clients to ensure whether they fall under the established guidelines for renting properties.
• Conduct background checks on the clients prior to signing any contract.
• Prepare leases and other paperwork.
• Evaluated unit availability on daily basis to maintain the highest level of product knowledge.
• Receive maintenance issues from tenants & create work orders for maintenance.

Leasing Consultant, Concierge Property Management

• Alleviated resident concerns through problem solving and delegation
• Conducted tours for prospective residents an average of 15 times per week
• Solely responsible for operating the office on the weekends
• Overhauled and audited filing system to reflect current resident information to company standards

Leasing Consultant

• Responsible for managing incoming leads on prospect pipeline
• Utilizing sales skills to achieve leasing sales' targets
• Demonstrating superior sales, leadership and customer service skills
• Completing weekly reports, tracking market tends and completing market suveys
• Scheduling appointments for tours, utilizing company procedures including appointment book and traffic log

Leasing Consultant

Show & lease apartments/townhomes to qualifying prospective residents with full knowledge of lease terms, specifications & all community policies of our 360 unit community..

• Complete all lease forms for new residents or renewals, and collect all rent, deposits, & applications fees.
• Maintain a professional appearance & attitude while utilizing proper telephone and marketing skills.
• Assist residents in any maintenance issue going on inside/outside their rented unit.

Leasing Consultant

• Provides potential residents with information about the community and model home choices and the resident living experience
• Takes prospective residents on luxury apartment home tours
• Assists with new lease applications and related processes and coordinates the renewal lease process for current residents
• Follows-up on resident questions and concerns and completes other tasks and projects as assigned

Leasing Consultant

• Proficient at researching and analysing a wide-range of scopes of works to find best solutions.
• Establish favorable relationships through excellent collaborative and interpersonal skills.
• Lease Apartments and maintain resident functions by utilizing the Yardi software.
• Enter Work Orders efficiently to maintain accuracy of submissions.
• Conduct administrative tasks which include; handling phone calls, mailings, data entry and scheduling.