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Housing Counselor Resume Samples
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0-5 years of experience
- Coordinate counseling services for storm resiliency program in conjunction with the Center for NYC Neighborhoods and the Office of the governor of New York, serving 2500+ homeowners
- Supervise outreach team for broad-based marketing campaign; providing work orders, managing timesheets, and compiling reports.
- Provide comprehensive financial education and counseling; reviewing credit reports, conducting debt negotiations, developing streamlined budgets, and providing coaching on income generation strategies.
- Guide RBA reporting and compliance for grants
6-10 years of experience
Coordinate management of all contract including reporting and adherence to program guidelines and objectives.
- Develop strategies to market homebuyer training program.
- Manage relationships with other organizations that provide similar services.
- Conduct pre-purchase counseling group classes to clients in preparation for purchasing a house.
- Provide one-to-one counseling to individuals to address their economic and housing related issues.
- Manage outreach and enrollment for participants in homebuyer training program
- Identify opportunities for collaboration with other groups and organizations.
0-5 years of experience
- Conduct monthly scheduled annual recertification interviews with Housing Choice Voucher participants to determine eligibility for subsidized housing based on established guidelines.
- Utilize third-party service to verify income, citizenship, and household composition information provided by participants and their household members.
- Calculate required repayments where necessary.
- Maintain complete and accurate files and records of applicant information in accordance with Pensacola Housing policies and procedures.
- Perform complex critical thinking and administrative tasks required in managing an assigned housing program caseload. Analyze issues and make rapid, sound, independent decisions.
- Ensure compliance with all applicable rules, regulations, standards, policies and procedures.
- Receive and evaluate fraud related complaints; gather and evaluate related evidence. Document findings and make recommendations.
- Maintain interaction with other local housing providers and agencies.
6-10 years of experience
Primary responsibilities includes to provide care and professional help that enables clients to avoid or overcome financial problems and successfully reach their goals.
- Conducts a comprehensive overview of client's financial situation.
- Exhibits sensitivity to the needs and expectations of clients by listening empathetically, communicating clearly and establishing supportive relationships.
- Identifies clients goals for the counseling session.
- Assists clients with creating a spending plan.
- Provides appropriate teaching and support services to clients.
- Provides clients with clear, written recommendations based on my professional advice.
- Connects clients with educational resources and materials that are relevant to their situation and goals.
- Assists with the resolution of client complaints as needed.
0-5 years of experience
- Enforce rules and regulations to ensure the smooth and orderly operation of housing programs.
- Provide emergency first aid and provide medical assistance when necessary to clients.
- Supervise mentally disabled clients on a daily basis
- Responsible for issuing medication to clients.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Transporting clients to their doctor visits, scheduled programs and appointments.
- Supervise residents' housekeeping work to ensure that it is done properly.
0-5 years of experience
- Provide supervision to adults with mental illness and psychiatric disabilities living in a transitional housing facility.
- Observe and accurately document activity in the building as well as client's behavior.
- Provide clients with independent living skills.
- Assist case managers in providing exceptional case management and counseling to clients.
- Perform unit inspections as requested.
- Monitor clients while self administering medication.
0-5 years of experience
Handle customers in a calm, professional and friendly manner.
- Manage windows operating system and related database and file case management services.
- Work with USDA managing loans and grants
- Responsible to maintain files and communication logs showing effective organizational skills.
0-5 years of experience
- Counseled clients
- Interview clients with scheduled appointments
- Oversee documents for hearing procedures
- Data entry
- Managed landlords/tenants
- Process annual and Interim re-certifications
- Quality Control
0-5 years of experience
- Preparing modifications applications that includes bank financial statements, property tax bills, and homeowner insurance declarations needed to negotiate with lender for retention or dignified exit of property.
- Submit complete loan modification application to Servicer and their attorney.
- Inform clients when to make appearance and answers to judgments from lenders and their attorneys to ensure that they are in legal compliance with the Cook County Clerk of the Circuit Court.
0-5 years of experience
- Review trail and permanent modification terms with clients.
- Assist with tri-party calls to mortgage services to verify status of pending cases.
- Provide clients with an income/budget analysis, and a personalized financial review.
- Make recommendations for loan modification or loss mitigation option assessment.
6-10 years of experience
- Delivered timely counseling for homeowners at risk of foreclosure
- Proficient at identifying customer needs and problem solving
- Effective and empathetic communication with clients and lenders
- Achieve consistently high quality scores and conversion rate
0-5 years of experience
- Observe and document resident's interactions, providing interventions when needed.
- Provide crisis management as needed/ complete incident reports according to agency guidelines.
- Serve meals, and engage residents in meal preparation/ maintain food inventory.
- Provide coaching, and follow up to foster self-medication skills/observe, and keep accurate records of residents taking their medications.
- Perform room checks including assisting with sleep hygiene routine, and the cleanliness of the residents
- ONE-ON-ONE and group training/coaching on the development of essential life skills/ independent living.
- Organize recreation/socialization, and evening activities.
- Attend, and participate in supervision, meetings, case conferences, and training sessions as required.
0-5 years of experience
- Prepare and present status reports on activities and recommendations for effective planning.
- Assist homeowners with securing city, state private grants and loans for home repairs.
- Educate homeowners on energy efficient upgrades for homes.
- Complete intake and qualifying documents for state grants.
- Conduct follow up with homeowners and contractors to ensure work completion and payments.
- Assist and support in the planning and coordination of system-wide activities as assigned.
- Build and conduct workshops on home ownership, fair housing laws pre/post purchase requires.
0-5 years of experience
- Managing a caseload of seven adult individuals with mental health challenges who are living in the community.
- Monitoring medication administration, documentation, and following up with health care providers as needed.
- Working with individuals on their financial planning skills and budgeting.
- Creating and following individuals' treatment plans/IAPs, assisting them with goal setting, recovery, and teaching skills to increase their independence.
- Scheduling and providing transportation to individuals' appointments, groups, and meetings, and accompanying them for support when necessary.
- Providing life skills coaching, teaching IMR and DBT skills when symptoms increase.
- Assisting program clinician with coordinating IMR Skills Group by preparing handouts, activities, and home practice assignments for individuals to complete.
- Receiving up-to-date training for writing treatment plans, behavioral interventions, medication administration, and other policies and procedures.
- Documenting billable service notes when interacting and intervening with each individual.
0-5 years of experience
- Specialized in working with homeowners struggling to pay their homes by communicating with the homeowner and the lender to develop an action plan and discover best solution that allows them borrower to remain in the home
- Assesses clients' financial situation based on the information furnished by the client. Assists clients in developing a budget and setting financial goals. Produces written action plan that supports the course of action that promotes the clients' best interests or the clients' choice of action. Motivates the client to implement the established plan.
- Audits the Housing files to insure compliance with the current regulations. Insures that policies are followed in the housing files.
0-5 years of experience
- Provides comprehensive and appropriate financial education and counseling to individuals
- Assess the financial situation of the client based on information given
- Coordinates and provides group educational workshops in different housing related information such as tenant rights, The Fair Housing Act, financial literacy, homebuyer education, etc.
- Assists in developing a budget and setting financial goals for clients
- Provide education, advice, recommendations and referrals to other assistance organizations that are tailored to client's unique financial situation
- Produces written action plans that supports the course of action that promotes the client's best interest
- Manages housing counseling database (CounselorMax)
- Create, maintain, and update client files on a regular basis
- Prepares monthly reports as requested by Supervisor and complies with and enforces program policies and practices
- Knowledgeable in HUD guidelines and ensures all data, files, and reporting processes meet HUD standards
0-5 years of experience
- Conduct individual and group credit and financial counseling addressing payment history, financial literacy, and money management and affordability to potential renters, homebuyers and displaced individuals.
- Teach and promote financial literacy conducting "HUD Certified" Homebuyer Education Workshop, Credit and Renter education workshops utilizing Neighbor Works curriculum and power pointe presentations.
- Partnership with other nonprofits, government entities, community lenders and supportive services agencies promoting goals of the USM Housing" Program such as MS Home Corporation, USDA, Habitat for Humanity and other city municipalities.
- Develop financial and credit plans based on individual needs utilizing action plans and budget resources.
0-5 years of experience
- Responsible for managing the STEHP and ESG programs for Westchester County
- Perform housing, foreclosure, family law, elder law, children law, disability, and VA benefit intakes
- Conduct home inspections to ensure potential client housing accommodations meet program standards/requirements
- Effectively manage a portfolio of 100 clients
- Attend and participate in monthly trainings provided by the Department of Social Services
- Research enhancement and learning opportunities/programs on behalf of clients in order to further develop their skill sets
- Attend Yonkers City Court hearings to identify potential clients in need of assistance
- Transport clients to crucial appointments and meetings
- Collaborate with colleagues on ad hoc projects as assigned
0-5 years of experience
- Conduct all types of inspections and recertification's following HUD and PHA Administrative Plan: Initial Inspections, Annual Inspections, Re-Inspections, Complaint Inspections and Abatement Inspections for the Section 8 HCV Program
- Determine tenant eligibility, issuing vouchers, performing tenant family casework, inspecting housing units for compliance, conducting briefing/training sessions for participants and landlords, and completing and submitting documentation in a timely manner.
- Current geographic area caseload averages 399 - 420 active participants/units
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