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Medical Office Receptionist Resume Samples
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Candidate Info
years in workforce
months at this job
Medical Office Assistant
Medical Office Receptionist
First point of contact at front desk - admitted patients for large practice of 9 providers.
- Prepared charts and super bills for patients' appointments.
- Answered incoming calls for all providers.
- Scheduled for all providers with Micro MD.
- Confirmed patient appointments for next business day.
- Recorded patient histories using Practice Partner.
- Coordinated transfer of needed patient information with hospitals and doctors' offices.
- Collected patient payments and balanced at end of day.
Candidate Info
years in workforce
years at this job
Medical Office Receptionist
Received patients, answered calls and queries, and communicated necessary information to medical staff.
- Assisted patients in completing medical forms and collected fees as per insurance protocol.
- Responsible for assuring the readiness of the reception area, opening the building at the designated time and having all front desk services fully operational at the start of business hours.
- Scheduled appointments and performed all necessary clerical duties to insure office efficiency
- Collected all personal, medical, and insurance information to provide accurate verification of benefits
- Trained new employees on office procedures, policies and protocols
Candidate Info
years in workforce
years at this job
Nursing
MEDICAL OFFICE RECEPTIONIST & ADMINISTRATIVE ASSISTANT
Excelled in a combined patient services/administrative role within a high volume pediatric clinic. Strong ability to multi-task, work well under pressure and able to adapt to a daily changing atmosphere.
- Managed audit of former patient charts to be scanned and uploaded into Electronic Medical Records. Worked with outside vendor to ensure that charts were properly prepared and download into EMR.
- Extensive knowledge of EMR software, Microsoft Office and HIPAA regulations.
- Managed new patient data for four doctors and two mid-level providers, as well as all aspects of customer service within the department. Submitted monthly reports to management.
- Assisted Office Manager in hiring and training of front office staff.
- Compiled and gathered information to re-credential existing providers and mid-level providers, as required by insurance companies.
Candidate Info
years in workforce
years at this job
Medical
Medical Office Management
Medical Office Receptionist
Scheduled patient appointments, completed registration, and triage patients.
- Provided administrative support for physicians in the practice.
- Confirmed patient information, collected copays and verified insurance. Posted charges, payments, and adjustments.
- Strictly followed all federal and state guidelines for release of patient information.
- Directed patient flow during practice hours, minimizing patient wait time.
- Prepared charts for the following day.
Candidate Info
years in workforce
years at this job
Medical Office Receptionist
Greeting patients, updating demographics and insurance information
- Verifying insurance and precertification with multiple insurance carriers
- Answered multiple telephone lines, taking messages and directing calls
- Scheduled and confirmed patients' appointments
- Prepared letters, case histories and medical records
- Interviewed patients to complete documents, case histories and insurance forms
- Maintained and transmitted correspondence and medical records by mail, e-mail and fax
Candidate Info
years in workforce
year at this job
Medical Office Receptionist
Greeted patients, updated demographics and insurance information
- Prepared letters, case histories and medical records
- Interviewed patients to complete documents, case histories and insurance forms
- Verified insurance and pre certification with multiple insurance carriers
- Answered multiple telephone lines, taking messages and directing calls
- Scheduled and confirmed patients' appointments
- Maintained and transmitted correspondence and medical records by mail, e-mail and fax
Candidate Info
years in workforce
years at this job
Associate of Applied Science
Medical Office Receptionist
Organized and maintained accurate and real-time revised patient calendar maximizing cancellation fill- in while meeting daily patient intake targets
- Managed insurance claims and maintained a detailed tracking process of pending and funded claims
- Created and reconfigured patients' database to ensure accurate and updated records
- Interacted with insurance cos. verifying benefits eligibility and obtained prior procedure authorizations
Candidate Info
years in workforce
years at this job
Social Science
Medical Office Receptionist
Manage busy medical office, cultivate clear and effective communication between patients and doctor, and maintain meticulous records
- Direct and manage day-to-day operations of the practice, such as patient scheduling, billing, and daily cash management
- Resolve issues related to patient dissatisfaction by taking measured and corrective actions to prevent future recurrence
- Continuously work with staff to better respond to patient needs and to ensure smooth and successful operation of the practice
- Ensure that adequate supplies are maintained within the practice and coordinate with vendors periodically
- Produced reports, schedules, and generate correspondence and forms as directed by doctors
- Ascertain that new policies, directives, and strategies are strictly followed by staff
Candidate Info
years in workforce
year at this job
Medical Office Receptionist
Assisted the doctors by reviewing and completing their daily reports, while also scheduling their patient's appointments.
- Checked patients into the office and verify insurance coverage and plans.
- Answered and expedited all incoming calls to appropriate personnel.
- Performed administrative duties such as faxing, pulling, and filing away patient charts. Also, preparing and mailing off business letters.
Candidate Info
years in workforce
months at this job
Food Safety Manager
Human Services
Medical Office Receptionist
Greeted and registered patients. Measured their vital signs, weight, and height.
- Recorded patients' medical history, vital statistics, and information such as test results in medical records.
- Answered phones and scheduled appointments.
- Assisted patients to examination rooms and prepared them for physician. Maintained medical records of the Patients
Candidate Info
years in workforce
year at this job
Business
Accounting & Finance
Medical Office Receptionist
Scheduled appointments with new and former patients, answered multiple phone lines
- Identified and authorized insurance benefits and/or medications
- Handled billing and coding, ran daily income sheet reports
- Researched accounts receivable and consulted with insurance companies
Candidate Info
years in workforce
months at this job
High School Diploma
Psychology
Medical Office Receptionist at Jana Healthcare
Organized and performed front desk duties in conjunction with medical assistants and physicians.
Provided clerical support to physicians, co-workers, and patients. Performed all office related
responsibilities and communicated with patients, medical assistants, and physicians.
- Organized front desk tasks, such as filing papers, filling out appropriate medical forms, and maintaining patient confidentiality.
- Scheduled patient appointments, handled all phone calls, and assisted patients with any
- Updated patient information and charts as well as verified patient's insurance and managed
- Communicated with insurance providers and pharmacies about patient's insurance and medication.
Candidate Info
years in workforce
years at this job
Associate of Arts
Interdisciplinary Social Sciences Studies
Medical Office Receptionist
Organized charts regularly in accordance with facilities policy and procedures.
- Reviewed and explained insurance benefits to patients to guarantee full understanding of payment policies and procedures.
- Managed incoming and outgoing calls for busy medical office.
- Prepared and drafted all outgoing correspondence in a timely manner.
- Handled, processed and distributed confidential patient information.
Candidate Info
years in workforce
years at this job
Certificate
Medical Billing
Management
Medical Office Receptionist
Managed various office duties such as answering phones, handling incoming and outgoing mail and received deliveries.
- Input all patient information into computer database and file.
- Checked in patients, collected all personal, medical and insurance information necessary.
- Performed monthly inventory and maintained office and medical supply counts.
- Scheduled patient appointments.
- Friendly and personable demeanor with patients and all medical staff and personnel.
Candidate Info
years in workforce
months at this job
High School Diploma
Administration / Medical Records
Paralegal
Medical Office Receptionist (volunteer)
Scheduled and confirmed appointments with patients
- Registered new patients as well as retrieved previous treatment records for established patients
- Executed routine activities to include: answering multi-line phones, filling, and payment clearance
- Maintained financial records ensuring timely clearance of all the credit/debit activities.
- Monitored cleanliness, safety, and maintenance of the clinic
Candidate Info
years in workforce
years at this job
Medical Office Receptionist
- Answered phones at a busy pediatric office; welcomed patients (newborns through adolescence) and their families. Verified patient insurance eligibility; processed check-in/check-out paperwork.
- Responded appropriately to triage calls. Dealt with bi-lingual and multi-cultural families.
- Scheduled and confirmed appointments; generated referrals.
- Ensured medical record accuracy; filled out medical forms for schools.
Candidate Info
years in workforce
years at this job
Medical Coding Refresher
Information Management
Medical
Medical Office Receptionist
Facilitated member needs by scheduling appointments for primary and specialty care.
- Registered patients' demographic information and identified any special needs for each patient.
- Conducted monetary transactions such as payment posting, collecting past due payments, copayments, and DME charges for medical supplies.
- Entered charges on patients' accounts to be billed using proper coding.
- Responded to member concerns and complaints about their health plan benefits, account status, payment history and medical services.
- Assisted department in meeting or exceeding goals ranging from first call resolution, member retention, complaint resolution compliance and follow up each case.
- Informed patients and providers with accurate personal benefit information to maximize their benefits.
Candidate Info
years in workforce
years at this job
Electrical Engineering
Medical Office Receptionist
Answered, screened and transferred incoming phone calls.
- Maintained proper documentation, and completed all appropriate medical record documentation requirements.
- Assisted with patient scheduling, patient registration, insurance verification, and other projects/tasks as assigned.
- Performed general clerical duties that include but are not limited to: photocopying, faxing, mailing, and filing.
Candidate Info
years in workforce
year at this job
Medical Coding Refresher
Information Management
Medical
Medical Office Receptionist
Facilitated member needs by scheduling appointments for primary and specialty care.
- Registered patients' demographic information and identified any special needs for each patient.
- Conducted monetary transactions such as payment posting, collecting past due payments, copayments, and DME charges for medical supplies.
- Entered charges on patients' accounts to be billed using proper coding.
Candidate Info
years in workforce
months at this job
Medical Office Receptionist
Greeted patients and visitors, in person and phone, answering and referring inquiries.
- Ensured availability of treatment information by filing and retrieving patient records.
- Maintained patient accounts by obtaining, recording, and updating personal and financial information.
- Kept patient appointments on schedule by notifying provider of patient's arrival.
Candidate Info
years in workforce
years at this job
Arts
Health Care Services
Medical Office Receptionist
Welcomes and greets all patients and visitors, in person or over the phones
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
Candidate Info
years in workforce
years at this job
Business Management
Business Administration
Medical Office Receptionist
Order supplies and inventory for office
- Greet patients and assess needs
- Responsible for scheduling appointments for patients
- Insurance verification and collected co-pays
- Processed payments and assisted with account/invoice reconciliation
- Provided administrative support for doctors and office manager
- Answered and transferred calls to appropriate departments
Candidate Info
years in workforce
year at this job
Biology
Biology
Medical Office Receptionist
Responsible for communicating directly with each patient upon arrival
- Collected and posted copayments, patient balances, and surgical payments (cash, credit cards, and checks)
- Verified insurance coverage and benefits, as well as obtained referrals
- Scheduled appointments, and entered patient demographics into the system (Allscripts PM/Allscripts Clinical)
- Performed various clerical and administrative work
Candidate Info
years in workforce
months at this job
Medical Office Receptionist
Answered telephones and direct calls to appropriate staff.
- Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
- Operated office equipment, such as voice mail messaging systems, and use of word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Maintained medical records, technical library, or corresponding files.
- Greeted visitors, as certain purpose of visit, and direct them to appropriate staff.
- Compiled and recorded medical charts, reports, or correspondence, using personal computer.
- Transmitted correspondence or medical records by e-mail, or fax.
- Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
Candidate Info
years in workforce
year at this job
High School Diploma
Radiology
Medical Office Receptionist
Contacted patients over the phone to verify addresses and insurance information.
- Performed general office duties such as typing, operating fax machines, and sorting mail.
- Verified patients' insurance coverage either online or by phone.
- Prepared and submits new claims to third party payers
- Abstracted patient information from medical records for reimbursement
- Contacted insurances company and third party- payers for follow-up on status of claims
- Prepared, reviews and sends patient statements
Candidate Info
years in workforce
months at this job
Accounting And Data Entry Software
Medical Office Receptionist
Responsible for checking patients in and out for appointments, follow up appointments/Verify Benefits and Eligibility
- Collect copay and maintained accurate information in internal office database system
- Maintains a fast tempo front office environment while offering exceptional customer service
- Oversee daily deliverables such as ensuring faxes were made/received, processing unfiled claims and updating patient information into office medical records system.
- Perform daily quality assurance checks of patient record while answering phone calls
- Assisted healthcare professionals with claims and claims tracking issues while ensuring timely processing.
Candidate Info
years in workforce
years at this job
High School Diploma
Business Certification
Medical Office Receptionist
- Met and greeted patients upon check-in and collected co-payments, insurance and other fees.
- Updated patient demographic and insurance information.
- Obtained and faxed prescription requests.
- Answered high volume of incoming calls while simultaneously scheduling and cancelling patient appointments.
- Escorted patients to examining rooms and took vitals.
- Calculated daily and weekly bank deposits.
Candidate Info
years in workforce
year at this job
Healthcare Management
Medical Office Receptionist
Check patient in for their physicians appointment by collecting co-pays, entering demographics, and updating insurance information
- Write receipts for payments collected
- Refer patients to physicians and facilities by making appointments and forwarding all required information
- Finish pre-certification for outpatient procedures
- Call or fax all prescripts to the pharmacy within the same day they are due
- Complete lab requisitions with correct diagnoses and lab tests
- Help update practice by integrating an EMR system which included entering all patient demographics and insurance information
Candidate Info
years in workforce
year at this job
Medical Assistant
Medical Office Receptionist
Answered Phones, Scheduled new patient and follow up appointments, Greeted and Registered Patient's, accepted Co-pay's and scanned documents into patient's chart's (Medical Records Electronic Charting).
- Scheduled inside and outside Radiology Procedures, Initiate outside referrals.
- Radiology Reception- Juice patient's for Cat Scans, run films for skeletal surveys and X-Rays. Schedule patients for CT scan, X-Ray's, Pet-CT and Bone Density testing.
- Practiced quality assurance and control program and ensured compliance with HIPAA, CLIA and OSHA regulations.
- Ensured a neat and clean reception area at all times is maintained.
Candidate Info
years in workforce
years at this job
High School Diploma
Cosmetology
Medical Office Receptionist
Used medical software to schedule appointments and search medical records
- Utilized typing skills to efficiently communicate with other medical staff
- Answered multiple phone lines
- Studied various insurance policies
- Maintained professional relationships with orthopedic surgeons and medical staff
Candidate Info
years in workforce
year at this job
Medical Office Receptionist
Answered three phone lines and sent messages to the appropriate person.
- Patient scheduling for the Doctor and Therapists.
- Registered new patients, checked in patient, and collected co pays.
- Filed and maintained all medical records
Candidate Info
years in workforce
months at this job
Medical Assistant Program
Medical Office Receptionist Extern
- Performed 160 hour externship at an ophthalmology office
- Answered a multi-line phone system and set up appointments for patients
- Filed patients' charts after appointments or when required by the doctor
- Verified patients' insurance and collected co-pays
Candidate Info
years in workforce
years at this job
Medical Office Receptionist
Responsible for answering all incoming calls and directing accordingly
- First line of contact with patients through registration
- Scheduled and verified appointments and sent out reminder calls
- Called for referrals and prior authorizations
- Handled billing and collection of deductible and copays
- Verified any and all insurance information
Candidate Info
year in workforce
year at this job
Education
Medical Office Receptionist
Manage front desk area, check in patients, verified insurances, collecting copays, deductibles,
registered new patients and maintained records and accounts.
- Called in prescriptions for patients, help patients change their PCP to our office.
- Processing payments and Medical/Insurances records Management.
- Check eligibility of insurance and benefits for all HMO, PPO and EPO policies.
- Aid implementing HIPPA compliance.
- Assisted Primary Care Physicians and Specialist by sending fax as requested calling their patients to follow up and scheduling meetings with Health/Insurances Representatives that wants to speak to the Doctors.
Candidate Info
years in workforce
years at this job
Arts And Sciences
Medical Office Receptionist
Welcomes patients and visitors, optimizing patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Obtains revenue and maintains patients' accounts by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Maintains operations by following policies and procedures; reporting needed changes.
Candidate Info
years in workforce
month at this job
Medical Office Management
High School Diploma
Certificate
Medical Office Receptionist
Greet patients and updated patient's demographics
- Room patients in exam room for PT treatment (hot and cold pack, EMS)
- Recorded and updated patients medical information and sorted patient chart
- Follow-up on patients case status with insurance companies, adjusters and law firms
- Scheduled/confirmed appointments
Candidate Info
years in workforce
years at this job
Medical Office Professional
Medical Office Receptionist
Smoothly ran the front and back desk of a high patient volume office, which consists of 4 medical providers.
- Collecting balances owed from responsible parties. Tracking and reporting daily revenues.
- Organize and maintain patient schedules, doctor's meetings, and office luncheons.
- Working in a strong team atmosphere to accomplish great results as we worked to best serve those who visited the office.
- Fully knowledgeable of, and skilled in prior authorizations with multiple medical needs, such as with radiology, EMG, EEG, sleep study orders, and Medications.
Candidate Info
months in workforce
months at this job
Business Management
Medical Office Receptionist
Data entry of demographics and insurance information.
- Collection of deductibles, copays, co-insurances, and other payments.
- Answered multiple lines and assist patients of their needs.
- Obtained signatures for consents.
- Verify benefits and pre-certification authorization for procedures.
- Scheduled appointments for follow up, procedures, and referrals to other physicians.
- Retrieved medical records as needed.
- Organized/Prepared patients charts for schedule appointment day.
Candidate Info
years in workforce
years at this job
High School Diploma
Medical Office Receptionist
Scheduling and coordinating appointments and make sure of the availability of the doctor
- Verifying patient insurance, completing and submitting insurance claims
- Preparing correspondence between medical providers and patients
- Providing quality customer service to patients - greet patients and log them in after arriving in the office
- Mail monthly statements to patients, Handle credit and collection
- Make travel arrangements, Updating and organizing medical records
Candidate Info
years in workforce
years at this job
Associate of Science
Medical Office Receptionist
Welcomes patients and visitors, determines the nature of business and direst visitors to appropriate personnel
- Answering phones and directing callers to the appropriate destination
- Schedule appointments and enters appointment date and time into SOAPware
- Collect payment from patients and reconciles daily cash reports
- Receives, sorts and routes mail to appropriate personnel
- Maintain a clean, orderly, and safe front office environment for patients and visitors
Candidate Info
years in workforce
years at this job
Political Science
Medical Office Receptionist
Complete insurance forms, verify patients insurance eligibility, explain exam preparation to patient
- Maintain patients personal and financial confidentiality
- Schedule appointments, deliver messages, explain clinic policy, rules and regulations to patients
- Update patient records
- Obtain patient's prior medical history from outside institutions and other related reports
- Communicate with referring doctor's offices regarding mutual patient's to exchange patient information such as medication lists, recent blood work and pathology reports and any other pertinent information needed for their exam
- Open and close medical office
Candidate Info
years in workforce
years at this job
Business Administration
Art
Medical Office Receptionist
Schedule patient appointment, ensure proper request is submitted regarding doctor's referral
- Open, edit and organize patients' medical record
- Guide and verify completion of patients' authorization documentation
- Perform physical examination and measure patients' vital signs
- Coordinate between insurance company and various medical offices, verify and ensure submission of necessary documentation.
- Perform translation for non-English spoken patients on a daily basis.
Candidate Info
years in workforce
months at this job
Liberal Arts
Business Administration - Human Resources
Medical Office Receptionist
Performs Clerical Duties (Answering telephones, Recording Messages, Copying Materials, Typing Forms, Filing Records)
- Maintaining accurate patient records utilizing an Electronic Medical Record system
- Verifying Patient Insurance and Prior Authorizations
- Collection of Co-pays and Obtaining Necessary Signatures
- Optimizing Patient Schedule and establishing Daily Priorities
- Maintaining Professional Appearance of the Welcome Area, Front Desk & Lobby
Candidate Info
years in workforce
years at this job
Associate of Science
Elementary Education
Master of Arts
Medical Office Receptionist
Directly accountable for demonstrating initiative and administrative and office management skills to interact with patients, update patient medical charts and databases, and to maintain medical records, files, and documentation.
- Conduct patient check-in and check-out, compile new patient information, and collect co-pays and payments.
- Demonstrate excellent organizational, time management, and multi-tasking skills with ability to prioritize tasks.
- Use well developed customer service skills to build positive rapport with individuals from diverse backgrounds.
- Schedule procedures, perform insurance pre-certifications and verifications, and code and maintain patient files.
- Manage Electronic Medical Records, perform computer entry, and maintain confidentiality of patient records.
- Identify and provide additional assistance and support as necessary to help maintain efficient daily operations.
Candidate Info
years in workforce
years at this job
Medical Assistant
Medical Office Assistant
Medical Office Receptionist
Taking messages, greeting/admitting patients into rooms.
- Scheduling and confirming appointments, collecting co-payments, checking eligibility and benefits.
- Pulling out and filing charts, scanning medical records, faxing, making copies, checking and distributing mail.
- Update daily sign in sheets.
- Assist callers with and questions/information, completing precertification 1tasks/preparation for authorization request.
- Coordination of patients and doctors, assisting with medical records in Intergy EHR.
- Uploading/scanning Ultrasounds and photos into Patient charts and Intergy.
Candidate Info
years in workforce
years at this job
High School Diploma
Medical Office Receptionist/medical Assistant
- Checked in patients, scheduled appointments and answered phones
- Assisted in procedures such as Pap smears, Colposcopy's, LEEP procedures and Endometrial biopsies
- Cleaned exam rooms and autoclaved instruments
- Assisted with insurance verification and prior authorizations
Candidate Info
years in workforce
years at this job
High School Diploma
Education
Medical Office Receptionist
Answer 12-line telephone system in a professional manner
- Schedule and confirm patient appointments, including bone density tests and ultrasounds
- Check patients out and post payments in billing system
- Maintain and update confidential medical records and file charts
- Verify obstetrical insurance benefits and obtain referrals and pre-authorizations
- Call-in and fax prescriptions and pharmacy authorizations
Candidate Info
years in workforce
years at this job
Medical Assistant
Medical Office Receptionist
Serve as the first point of contact providing direct customer service to all visitors.
- Answer multiple phone lines in a professional manner, transfer calls to the appropriate person/department or take messages as required.
- Schedule appointments via Microsoft Outlook, input/update patient information, and register patients for appointments.
- Maintain and update employee records daily, data entry into database and/or spreadsheets.
- Provide cashier services, collect payments, input payment into EMR, close/balance cash drawer, and prepare deposits for bank.
- Some knowledge of workers compensation/FMLA.
- Take on and assist with other tasks as needed.
- Keep office well maintained and organized.
Candidate Info
year in workforce
month at this job
Medical Assisting
Medical Office Receptionist
- Performed general clerical duties such as patient check-in, verification of insurance, scheduling appointments, and collections.
- Prepare patient for evaluation including patient vitals, history and physical, and patient draping.
- Organized and notify all staff members of inter-office meetings.
- Received, sorted, and opened mail and packaged deliveries.
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