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Patient Service Associate Resume Samples
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Candidate Info
4
years in workforce
2
years at this job
Patient Service Associate
Provides patient services.
- Checking patients in and out for their appointments.
- Scheduling patients for MRI, physical therapy, orthopedic doctor, follow up appointments.
- Collect co pays and other payments the patient owes.
- Responsible for adding insurances and providing patient with co pay amounts and other payments.
- Responsible for making appointments and arriving the athletes for the athletic trainers. Also, making sure the athletes sign the appropriate paper work for maestro care.
Candidate Info
8
years in workforce
2
years at this job
HS
High School Diploma
Patient Service Associate
Key patient insurance information, demographics, payment type, and billing
- Identify and collect co-pays, previous balances, if any, and reconcile patient payments received to record on receipt journal
- Review all billings sheets to ensure they contain necessary information needed to create a claim
- Answer telephones using correct telephone etiquette at all times, recording messages, handling questions, and transferring incoming calls appropriately
Candidate Info
32
years in workforce
2
years at this job
HS
High School Diploma
Patient Service Associate
Provide check in and check out services to patients.
- Schedule new and return visits.
- Maintain and update appointment schedules based on change in availability of medical staff.
- Collect cash and credit card payments from patients using established guidelines.
- Determine the necessity within guidelines for immediate attention conditions.
- Assist with scheduling patient referrals and orders.
- Reconcile clinic cash collections daily.
- Provide phone coverage for call center in clinical area.
- Instruct patients on preparations needed for appointments.
- Reminder calls for upcoming appointments.
Candidate Info
4
years in workforce
3
years at this job
BA
Computer Forensics
Business
Medical
Patient Service Associate
- Answer telephones upbeat attitude
- Triage phone calls, make follow up calls to patients and doctor offices
- Make patients charts, document
- Updated case managers and doctors on patients
- Assist nurse with patients, reports, medication ordering, etc.
- File patient paper work
- Keep confidentially of patients
- Verify if patients have active insurance
- Keep the office clean and neat