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Include These Patient Coordinator Skills
- Patient care expertise
- Patient case management experience
- Managerial abilities
- Effective communication
- Bedside manners and empathy
- Attention to details and observational skills
- Computer competences
- Teamwork and networking
Similar abilities and experience for a Patient Coordinator can be observed in the cover letter sample displayed below.
Dear Ms. McEvoy:
When I learned of your search for a Patient Coordinator to join your team at Gentle Dental, I quickly decided to send along my resume for your consideration. With my solid experience providing comprehensive administrative support and patient service in busy medical offices, I am more than prepared to assist your clinic in meeting—and exceeding—its healthcare goals.
From answering patient calls and scheduling appointments to maintaining detailed patient records and processing insurance claims, my background includes more than seven years of successful experience ensuring first-rate patient care and support as a Patient Coordinator with O—Neil Pediatric & Adult Dentistry. With my proven dedication to providing the highest quality of service, I excel at efficiently managing patient scheduling, registration, and inquiries in a compassionate and supportive manner to enhance patient satisfaction. Furthermore, my extensive skill set in general administrative tasks is sure to provide a substantial benefit to your office.
Highlights of my experience include the following:
Skillfully providing administrative and patient support to 70+ patients, 4 dentists, and 11 oral hygienists at O—Neil Pediatric & Adult Dentistry; earning commendation from both patients and staff for enthusiasm, skill level, and dedication to job excellence.
Scheduling initial and follow-up appointments; creating and updating hundreds of patient records; collecting and processing insurance and demographic information; and maintaining a clean, tidy, and welcoming front office environment.
Consistently exceeding patient expectations by communicating patient needs to dentists and hygienists effectively and efficiently.
Coordinating and presenting treatment plans and financial arrangements to patients, explaining insurance terms and coverage clauses in translatable, easy-to-understand terms to enable full comprehension and informed patient consent.
Working closely with insurance companies to identify, verify, and apply coverage for patients.
Demonstrating exceptional organization, time management, and customer service abilities.
Earning an Associate’s degree in Healthcare Administration in 2015.
With my experience supporting patient care and office management in fast-paced medical offices, I am confident that I can greatly contribute to your dental practice as your next Patient Coordinator. I look forward to discussing this opportunity in further detail.
Thank you for your consideration.
Ashley L. Chapman