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Club Manager Resume Samples
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Candidate Info
years in workforce
year at this job
Graphic Design
Business Management
Club Manager
Direct staff of 30 employees and 5 departments. Ensure all sales, fitness and service functions within club provide an exceptional experience and achieve financial success. Recruit, hire, train and develop a diverse, high performance team that delivers on company goals. Execute against a budget with specified revenue, expense, profit, and headcounts. Direct marketing efforts within club and seek out new promotional opportunities within the club and community. Act as corporate liaison to business community..
- In Oct 2014 club ranked #4 in district for YOY increase in Controllable Operating Profit.
- Delivered YOY dues growth (2 – 17%) 6 out 8 months & new member unit growth of 5% in a challenged market by increasing avg sale by 10% and aggressive B2B tactics.
- Serving as lead generation caption for 13 clubs implemented tactics resulting in a 20% YOY increase in district leads.
- Among top 3 GMs in district for 9 consecutive months for personal and corporate sales.
- Led New Hire Orientations for 3 locations.
Candidate Info
years in workforce
years at this job
Hotel Administration
Club Manager
Directed daily operations targeting member relations, hands-on high-quality service in all areas, including member dining & events, member cottages and real estate
- Increased membership 80% in six years through effective internal marketing
- Created the club's website to build branding and inform new and existing constituents
- Reduced departmental operating expenses by up to 23% and increased worker productivity
- Executed $75,000 in annual capital projects and acquisitions; managed vendors and projects
- Planned, organized and executed the club's first major (non-member) golf tournament - The 2010 Canon Cup, the AJGA's premier event featuring the Top 40 Junior Golfers in the U.S.
Candidate Info
years in workforce
years at this job
Biology
Club Manager
Manage and oversee the day-to-day operations of a boutique 250-member Streeterville health club. Responsible for each and every aspect of the business; staff management, financials, membership sales, marketing & community outreach, client communications, and vendor management.
- Oversaw a half-million-dollar, 4 month renovation in 2009, only lost 5 members due to the renovation.
- Increased revenue by 30% in my first year of employment by adding multiple revenue streams and retraining staff in sales.
- Implemented a club rental partnership alongside the owner in Q1 2011 that increased monthly revenue by 8%.
- Year-to-date net profit is 153% of budget YTD.
Candidate Info
years in workforce
year at this job
Management
Club Manager
Responsible for the entire [company name] operation, supervising 65 staff members
- Stimulated and increased overall sales in each department dining room, bar and catering sections
- Implemented new monthly "Limited Time Offers"(LTO) increasing overall lunch sales by 30%
- Revised weekly ordering in kitchen & bar section reducing monthly inventory by 25% within 90 days
Candidate Info
years in workforce
years at this job
Political Science
Club Manager
Club manager overseeing all operations of an $136,500,000 sales volume club with 240+ associates with a focus on the financial performance of the facility.
- Achieved advanced leadership training at the South Division's Center for Excellence
- Achieved many top 5 and #1 rankings from different company wide membership
- Lead groups of club managers in developing sales driving initiatives for the entire SE
- Initiated and participated in community outreach/volunteer programs for the MS
Candidate Info
years in workforce
year at this job
Business Management
Club Manager/marketing/advertising
Oversaw purchases, repairs, maintenance of all clubhouse and related facilities.
- Developed and executed sales strategies to maximize membership; increased membership by 25% for 2012 Golf Season
- Hire, train, motivate, supervise, evaluate, schedule employees.
- Increased food and beverage sales by 20%.
- Organized monthly board, committee, event planning meeting
- Implemented "Point of Sales" system.
- Effectively managed budget; $40,000 budget surplus for 2012 season
Candidate Info
years in workforce
years at this job
Club Manager
Manage the daily operations of each different profit center through the following departments membership, personal training and retail.
- Recruited and developed 40+ staff members in four different departments to ensure membership growth and retention.
- Implemented and managed sales and staffing strategies that increased profitability and staff retention.
- Responsible for profit and loss, staffing levels and exceeding all monthly sales targets while maintaining labor budgets.
- History of exceeding monthly and yearly goals.
- Increased year over year revenue growth.
- Improved staff knowledge, retention and level of service.
Candidate Info
years in workforce
years at this job
Marketing & Management
Club Manager
Managed Sales Department & Training Department in company with the highest employee retention in recent years
- Marketed in-club promotions: flyers, e-mails, letters, wall advertising, whiteboards, etc.
- Assisted with corporate marketing: special events, monthly open houses, corporate sales, cross club promotions, etc
- Doubled renewal department revenue and numbers since taking over in Norwalk facility
- Generated over $500,000 of new business in past 3 years as one of the top 10 company producers
- Transitioned successfully into a completely new business model
- Managed employees during a company takeover
- Resolved customer issues
Candidate Info
years in workforce
years at this job
Business Administration
Club Manager
Grew business by 40% in less than one year
- Recruited, hired, trained and managed staff of 20 fitness instructors and customer service reps
- Increased membership retention by 75% by building meaningful client relationships
- Increased members satisfaction by 90%
- Created strategy and implemented variety of promotions to promote the club and increase membership
- Created and executed a unique referral program that yielded 72 new members
- Promoted the club via live radio talk show as a guest (92.7 The Van "The Morning Grind")
- Responsible for P&L, personnel, fitness center operations, sales & marketing
Candidate Info
years in workforce
years at this job
Physical Education
Club Manager
Acted as the key point of accountability for club financial performance and club experience
- Identified and planned the execution of improvement in the club by analyzing the club P&L and operating plan
- Executed against monthly budgets with specified revenue, expense, and profit amounts
- Established priorities and goals, including revenue targets for membership, fitness and labor for the club.
- Recruited, hired, trained and developed a diverse, high performance team that delivered on company goals
- Provided consistent accountability for direct reports through training, coaching, and performance reviews
- Ensured that all membership, fitness and service functions within the club provided the best member experience, team member environment, and achieved financial success
- Minimized member attrition by ensuring the delivery of the highest level of customer service to all members
- 2009 & 2010 winner of "Best of 24' for highest level of team member engagement in the company
Candidate Info
years in workforce
months at this job
Kinesiology
Club Manager
- Managed the production of the entire facility including 3,000+ members and approximately 30 employees at all times.
- Instructed and implemented new procedures to the entire staff throughout a difficult transitional period.
- Trained and developed a new staff leading them from a combined 0 units in July, to 109 units together in August 2012.
- Participated in weekly meetings with the 3 other club managers and the owner of the company to brainstorm the best path to production and profit.
- Shattered the company record by producing 227 new memberships in August 2012.
- Followed up our record breaking performance by producing an excess of 200 memberships for the second time in the company's history.
Candidate Info
years in workforce
years at this job
Assistant Club Manager
Coordinated, liaised and managed the beverage and food service functions of the bar.
- Ensured that customers received quality service adding to the image and market reputation of the establishment.
- Implemented effective procedures to ensure amiable environment.
- Established guidelines to be followed throughout service.
- Ensured the environment is safe as per the required health standards.
- Directed and coordinated staff of four to ensure proper functioning of operations and service standards.
- Conducted training sessions for newly inducted staff, teaching proper services.
Candidate Info
years in workforce
years at this job
Economics
City & Regional Planning
Sales/wine Club Manager
- Established brand identity and developed market strategy
- Produced and analyzed product specific pricing and sales forecasts
- Negotiated contracts with company vendors
- Expanded business to 2500+ case production and opened retail space
- Increased sales by 150% with 90% wholesale client retention
- Developed action plan, established relationships, and maintained client accounts
Club Manager Resume Success Stories
