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Additional Hospitality Resume Samples
Houseperson Resume Samples
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0-5 years of experience
Listened and responded positively and professionally to guests’ requests or complaints; interacted with guests in a friendly and cheerful manner as directed by leadership
- Maintained clean and safe work areas (hallways, laundry room, chemical rooms)
- Assisted co-workers when help was needed
- Able to lift and carry 35-50 lbs. up to a distance of 200 feet
- Unloaded supplies from trucks and the storage room
0-5 years of experience
Houseperson/Utility
- Maintained the daily cleanliness of 10,000 sq. ft. facility
- Set rooms according to Banquet Event Order
- Cleaned four banquet rooms & 4 bathrooms bi-weekly
- Mopped, stripped and waxed tile and slated floors
- Painted walls and assembled furniture
- Assisted kitchen staff with dishwashing, prepping food and cleaning
0-5 years of experience
- Provided transportation for corporate and leisure guests during their stay at the property.
- Delivered requested items and amenities to in house guests.
- Cross trained in housekeeping; cleaning rooms, as well as performing laundry duties.
- Assisted Chief Engineer in preventative maintenance in guest rooms, ensuring that rooms were up to brand standards.
- Supported housekeeping supervisor with tasks delegated to me.
- Served as breakfast host and evening social host during food and beverage functions at property.
- Fully trained on proper use of carpet cleaning machine and floor buffer.
6-10 years of experience
Maintain and inspect hotel hallways
- Deliver amenities to guests and deliver supplies to housekeepers
- Provide exceptional customer service with 98% customer satisfaction surveys.
- Provide a clean and secure environment for guests with no guest injuries for 3 years.
0-5 years of experience
Serviced 16-18 rooms a day to the Disney standard.
- Socialized with guests to make sure their stay is going well.
- Assisted cast members that where running behind schedule.
- Deployed to All Star, Polynesian resorts when they required extra cast members.
- Participated in multiple classes regarding safety.
6-10 years of experience
Ballroom Houseman
- Understanding and following schematics.
- Setting a space with tables, chairs, dance floor, etc.. based on schematic ordered by client.
- Organizing storage space for guest packages, tables, chairs, linen, etc
- Keeping all ballrooms clean and presentable for guests and corporate.
- Lifting over fifty pounds regularly.
- Following the direction of my Captain, and getting the job done in a timely manner.
0-5 years of experience
Houseman
- Responsible for maintaining rooms on a four star level
- Stripping rooms
- Fulfilling guest request
- Removing debris from rooms
- Replacing amenities
- Performed lateral services in banquets
0-5 years of experience
- Clean and maintain designated areas including, but not limited to restrooms, public areas, offices and banquet and conference rooms
- Report maintenance deficiencies and items in need of repair
- Greet guests in a friendly manner
- Stock and maintain supply rooms, as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
0-5 years of experience
- Retrieved, sort and washed linen
- Answered guest request for toiletries
- Kept hallways, stairways clean and clear at all times
- Assist room attendants when needed
- Any other duties as needed
0-5 years of experience
- Brought laundry to and from housekeepers
- Cleaned pool area ensuring floor was non slippery using proper floor machine, delivering towels, making sure furniture was set properly
- Cleaned fitness center wiping down machines and equipment, sweeping, and moping gym floor, ensuring equipment was put back in proper place for the next guest, delivering fresh towels and removing soiled ones using proper safety methods, changed trashed
- Cleaned guest and employee restrooms, brought rollaway and refrigerators to and from guest rooms
- Changed trash around hotel, dusting high and low
- Cleaned guest rooms when needed, Delivered necessities to guest rooms
- Vacuuming lobby area and guest floors
- Helped guest with luggage, brought guest to designated destination using company van
0-5 years of experience
Houseperson
- Collect dirty linen for pick up
- Deliver guest requests in a timely manner
- Clean guest rooms when needed
- Maintain cleanliness of hotel public areas
0-5 years of experience
- Supervise employee’s duties based on task
- Assist guests with any issues they may encounter at the casino
- Perform audits of supplies in the casino
- Assist housekeeping with various tasks
- Responsible for providing world class services to our guests
- Operates and controls all mechanical equipment in the casino
- Coordinate with the Housekeeping Supervisor and Inventory clerk to maintain requests to the appropriate person
0-5 years of experience
- Maintain all meeting rooms and adjoining public spaces in excellent condition at all times
- Maintains a strong knowledge of various types of set-up
- Follow daily work sheets and checklists through to completion.
- Refresh rooms as needed through a variety of tasks including vacuuming, removing dirty dishes, and changing water.
0-5 years of experience
- Help housekeepers while they cleaned rooms by collecting their linen out the carts and replacing their trash.
- Vacuum the hallways, mop ice machine areas and linen closets and elevator landings.
- Maintain cleanliness throughout the hotel and help guests with anything they need.
0-5 years of experience
Banquet Houseperson
- Prepare guest function spaces for arrival of guests through set-up, break down.
- Clean up and refreshes throughout the function.
- Ensure that banquet rooms are stocked, keep track of inventory and assist servers in taking care of the guests.
0-5 years of experience
Laundry Attendant:
- Pull soiled linen from previous occupied rooms
- Sort through soiled linen and separate various materials
- Fill washers and dryers
- Fold linen and transport items to designated storage space
- Empty trash, mop/vacuum floors.
- Clean windows/bathroom/pool room and gym.
- Attend to guest upon request.
0-5 years of experience
Extended Stay Deluxe
- Assist front desk with guest related issues
- Assist housekeeping with laundry and guest room service
- Maintain cleanliness of hotel lobby and common areas
0-5 years of experience
- Clean Assigned floor
- Strip all rooms for each team
- Complete cleaning list for each room
- Stock/ refill supply room
- Complete extra/duties for guest and main office.
0-5 years of experience
- Inspected rooms
- Operated dryer and ironer
- Stocked the housekeeper’s carts
- Stocked the shelves
- Folded luandry
- Constant communication w/ PBX operator
0-5 years of experience
- Service, clean, or supply restrooms. Dust furniture, walls, machines, or equipment. Strip, seal, finish, and polish floors. Clean building floors by sweeping , mopping, scrubbing, or vacuuming. Gather and empty trash.
- Follow procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Mix water and detergent or acids in containers to prepare cleaning solutions, according to specifications.
- Notify managers concerning the need for major repairs or additions to building operating systems. Requisitions supplies or equipment needed for cleaning and maintenance duties.
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
