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Chambermaid Duties and Responsibilities
Generally, chambermaids have a set of general tasks that they are expected to complete as part of their job. Based on our review of job listings, these core tasks are:
Cleaning and Disinfecting Surfaces and Areas After each guest vacates a room, all surfaces and areas must be properly cleaned and disinfected. This includes objects such as toilets, countertops, bathtubs, showers, and eating surfaces. Chambermaids must be knowledgeable in the proper use and safety of cleaning products.
Dusting and Polishing Furniture and other woodwork in each room have to be dusted regularly. Additionally, applying furniture polish to certain items may be required. Light fixtures and ceiling fans also have to be dusted.
Sweeping, Vacuuming, and Mopping Cleaning and caring for the floors is a core task of chambermaids. Depending on the floor surface, sweeping, vacuuming, or mopping may be needed. At times, carpets may need to be shampooed.
Organizing and Stocking Hotels provide various items to their guests for convenience, such as soap, shampoo, conditioner, lotion, coffee and tea supplies, and stationery. Chambermaids know which items should be in each room and restock them as needed.
Changing Linens and Towels Chambermaids remove soiled linens and towels from the room, replacing them with clean items. This requires putting clean sheets on all beds in the room and replacing bathroom towels with a sufficient type and quantity.
Waste Removal Removing waste from wastebaskets and ashtrays and disposing of it properly is a core task of chambermaids. In some situations, the waste might be hazardous, which requires following Occupational Health and Safety rules and regulations for disposal.
Chambermaid Skills and QualificationsBecause chambermaids often work unsupervised, they have to be self-motivated and hardworking. Employers also seek applicants with these abilities:
- Detail oriented - from fingerprints on the mirror to cobwebs in the corner, chambermaids ensure they don't miss even the smallest detail when cleaning
- Organization skills - chambermaids often have a cleaning cart to carry cleaning supplies and items for restocking; they must restock their cart regularly, organizing supplies so they can quickly find what they need
- Time management skills - chambermaids are responsible for cleaning an assigned number of rooms, sometimes, having to complete an absent coworker's cleaning duties, too, in the allotted time between checkout and check-in
- Interpersonal skills - to interact with management, other staff members, and guests
- Physical stamina - the consistent physical activity required each day while cleaning calls for a certain level of physical stamina
- Flexibility - chambermaids must do their share of bending, lifting, and reaching while completing on-the-job tasks
Chambermaid Education and TrainingAlthough a high school diploma or equivalent is often required to hold a chambermaid position, some employers do not require any formal education. Depending on the position, hospitality industry or other applicable cleaning experience may be preferred. However, many chambermaids receive on-the-job-training by working in a team. In some organizations, chambermaids can advance to supervisory positions.
Chambermaid Salary and OutlookThe Bureau of Labor Statistics (BLS) lists the national median annual salary for a chambermaid as $22,860 with a median hourly wage of $11. A chambermaid in the 10th percentile earns approximately $17,720 a year (or $8.52 an hour), while the highest paid make $35,080 a year ($16.87 hourly). According to the BLS Occupational Outlook Handbook, 1,443,200 chambermaids are employed in the United States. Projected employment growth for this sector is 6 percent from 2016 to 2026.
When trying to make a decision about whether a career as a chambermaid is the right move for you, research is important. Here are some of the best industry resources for chambermaids that we found:
International Executive Housekeepers Association, Inc. (IEHA) - The IEHA provides resources, employment referral services, networking opportunities, a technical question hotline, a trade publication, and more for people who are employed in housekeeping at the management level.
The Association of Residential Cleaning Services International (ARCSI) - The ARCSI assists
residential cleaning service owners in establishing, building, and expanding their businesses via educational, networking, and collaboration opportunities.
Savvy Cleaner - Visit this site for housecleaning resources, tips and strategies, online learning and certification, and free, editable worksheets that you can start using in your housecleaning business today.
Sparkle: House Cleaning Secrets, Tips & Techniques from a 50 Year House Cleaning Pro - Written by a 50-year veteran of professional housecleaning, Skye Lani, this book is chock full of time-proven cleaning techniques.
Super Simple Home Cleaning: The Best House Cleaning Tips for Green Cleaning the Home - Author Judith Turnbridge takes the mystery out of ditching traditional cleaning products for green cleaning products without breaking the bank.
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