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Include These Hotel Receptionist Skills
- Hotel management expertise
- Customer service orientation
- A professional appearance
- Strong communication and interpersonal skills
- Attention to details and accuracy
- Computer competences and knowledge of relevant software
- The ability to work in shifts
- Good numeracy skills
Beneath is presented a sample cover letter displaying similar Hotel Receptionist skills.
Dear Mr. Ramirez:
Upon learning of your posting for a Hotel Receptionist, I eagerly decided to submit my resume for your review. As a personable, efficient, and organized professional with comprehensive reception and general administrative support experience, along with exceptional interpersonal abilities, I am prepared to significantly contribute to The Merriweather Inn’s goals and objectives.
My background includes providing key support for both small- and high-volume hotels, including greeting guests, scheduling reservations, addressing and rectifying guest issues, and ensuring customer service excellence. From managing multi-line phone systems and handling customer payments to assigning guest rooms and liaising with cross-functional departments, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.
Highlights of my experience include…
Performing diverse administrative responsibilities as a hotel receptionist—including scheduling, guest service, record maintenance, and billing’to ensure outstanding guest experiences.
Providing consistently outstanding customer service, leading to high levels of referral and repeat business.
Demonstrating a steadfast commitment to providing excellent support while streamlining operations and facilitating hotel success.
My skills in hotel reception position me to excel in this role, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome. Thank you for your consideration; I look forward to speaking with you soon.
Gabriel K. Smith