District Manager/carpet Cleaning Technician
Highly organized, results-oriented, hands-on professional with experience providing outstanding leadership and carpet cleaning service by ensuring customer satisfaction, delivering top rate service, and practicing exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of clients, employees, and higher management.
- Perfom and oversee day-to-day commercial carpet cleaning operations, perform routine equipment maintainance and repair, effectively assess carpet damage, accurately determine proper carpet treatment.
- Accountable for cost control, payroll, scheduling, invoicing, and new account sales. Supervise and train carpet cleaning crews.
- Promoted to area District Manager in July of 2009, oversaw increased employee productivity and performance, implemented new cost-effective operating procedures.