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Cleaning Manager Resume Samples
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Candidate Info
6
years in workforce
6
years at this job
Customer Service and Cleaning Manager - Enron Field, Astrodome USA
Assisted in the recruiting, hiring and training of 400 employees to open the Enron Field baseball park.
- Responsible for the staffing of 300 part-time, 30 full-time and 100 temporary employees.
- Managed day-to-day and event cleaning operations, ensured efficient staffing, and below budgeted costs.
- Assisted in staff training to develop successful cleaning methods to improve efficiency and productivity.
- Accountable for the one million dollar budget, and ensured that the budget was consistently met.
Candidate Info
6
years in workforce
6
years at this job
BBA
Accounting And Finance, Investment, And Banking
Carpet Cleaning Manager
Managed and worked with employees on cleaning and removing carpets to develop valuable leadership traits.
- Scheduled appointments and distributed assignments for employees to gain organizational skills.
- Created invoices, purchased supplies, inputted information on QuickBooks, and balanced the budget to learn valuable financial aspects of a small business.
- Interacted with customers over the phone and at the worksite to enhance my professional communication and customer service skills.
Candidate Info
8
years in workforce
4
years at this job
BS
Hospitality And Tourism
CLEANING MANAGER at THE B.o.b
Effectively communicated with staff to ensure expectations were met and daily tasks were completed on time
- Appropriately scheduled employees based on event schedules and employee restrictions
- Supervised staff and aided in maintaining hygienic cleanliness of entire building, including corporate offices, 5 dining establishments, 2 night clubs, banquet facility, comedy club, common areas and outdoor space
- Regularly attended meetings with the General Manager and Director of Catering
Candidate Info
3
years in workforce
5
months at this job
BS
Business Management
Window Cleaning Manager (internship)
Recorded $11,800 in sales revenue for company in four month period in the Eugene area
- Completed service estimates for local community members
- Created and posted online job ads and interviewed candidates for open positions
- Analyzed company finances and accounts with assigned software program
Candidate Info
17
years in workforce
6
years at this job
HS
High School Diploma
Dry Cleaning Manager
Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates
- Managed total store level operations, including staff hiring, training, evaluation and work schedules
- Created budgets and expense reports to ensure all finances were in good standing
- Handled and maintained all the cash present in the store, and securing it at the close of the shift
Candidate Info
20
years in workforce
2
years at this job
AA
Psychology
BS
Psychology
Regional Washrack & Tank Cleaning Manager - U.s. Washrack Operations
- Directed and supervised daily safety, operations, and business and capacity development efforts for 18 washrack locations across four regions in the U.S. Developed and maintained joint responsibility of $18 million in capital expenditures, and created and managed a budget of $17 million.
- Spearheaded staffing efforts to create and lead a team of productive, collaborative individuals. Realigned job classifications for all U.S. washrack employees and established job descriptions and a training program for managers, operations managers, and supervisors, which streamlined responsibility division and improved operational efficiency.
- Led the division to achieve 115% of revenue goals in 2014 and 112% of revenue goals as of mid-July 2015.
- Heavily contributed to the successful acquisition, transition, and start-up of three facilities in the South.
- Orchestrated several new safety processes to improve safety across all facilities. Implemented Industrial Scientific as a national vendor for U.S.-confined space entry processes, standardizing equipment at 26 shop and washrack locations; developed and integrated a standardized PPE purchase program, collaborating with Crawford Electric to improve accountability, standardization, and compliance with U.S. PPE policies; and conceptualized and designed process manuals for all washrack functions, effectively improving safety performance.
- Managed and coordinated complex projects that involved several departments through exceptional leadership and communication skills.
Candidate Info
12
years in workforce
3
years at this job
Contractor and Cleaning Manager
- Oversaw the implementation of organizational policies and procedures.
- Supervised 15 servicemen to ensure a productive work environment.
- Motivated employees to achieve personal goals and to consistently meet expected quotas.
- Responsible for dispatching and setting service schedules.
- Prepared estimates and quotations for cleaning and installation jobs.
- Responsible for calculating payroll for the service team and service department personnel (50 people).
- Performed billing for completed jobs and Installations.
Candidate Info
11
years in workforce
6
years at this job
MA
Business Administration
Residential Cleaning Manager
- Created cleaning schedules for staff and clients.
- Identified and placed correct number of cleaning personnel per job.
- Monitored work quality and provided training to employees with the mixing of chemicals.
- Responsible for face to face estimations in order to acquire new clients.
Candidate Info
9
years in workforce
4
years at this job
HS
High School Diploma
Business Administration And Management
Chemical Cleaning Manager and Business Development
Created sales contracts with client base.
- Negotiated prices, terms of sales and service agreements.
- Identified prospective clients by using business directories and following leads from existing clients.
- Hired and trained chemical and industrial cleaning staff.
- Developed chemical cleaning formulas and procedures to fit client needs.
- Met with and coordinated with clients during discovery stage of projects.
- Managed billing and account collections.
- Managed budgeting and account activity.
Candidate Info
20
years in workforce
2
years at this job
Night Cleaning Manager
- Supervised production of 42 cleaning staff personnel.
- Developed, trained, and motivated staff.
- Developed and enforced standard operating procedures.
- Maximized product quality inspections.
- Controlled and purchased inventory.
Candidate Info
3
years in workforce
2
years at this job
Environmental Management
Assistant Barge Cleaning Manager
Provided a focal point for un-paralleled customer service.
- Extensive daily interface with key customers.
- Handled bidding, invoicing and new projects.
- Managed special cleaning projects from $5,000 to $1,000,000.
- Provided assistance to other departments in environmental reporting.
- Supervised and managed a crew of 30 hourly employees.
- Troubleshoot mechanical problems with pumps, flares, and compressors.
- Interact with vendors to purchase supplies and services.
Candidate Info
34
years in workforce
18
years at this job
BS
Management
Window Cleaning Manager/account Executive
Supervised Window Cleaning Department, scheduled services, ordered materials and dispatched window cleaners.
- Meet with existing clients to discuss various additional services
- Inspected accounts and expedited the correction of service issues
- Contact new tenants at company owned properties and sell cleaning services
- Prepare cost estimates of individual accounts and properties plus special analytical projects.
- Company representative for traffic violations and unemployment hearings
Candidate Info
17
years in workforce
8
years at this job
C
Nursing
Commercial Cleaning Manager
- Managed operations of business including scheduling service appointments and payroll
- Addressed and resolved customer issues utilizing effective listening and problem solving skills
- Exceptional telephone personality, able to build rapport with caller
- Verified data and corrected data where necessary
Candidate Info
11
years in workforce
6
years at this job
C
Certificate
Cleaning Manager/sales Representative
Responsible for hiring of new employees
- Managed a workforce of 8 employees both in the field and office
- Handled outside sales with an average of up to 15 contracts daily with estimates on personal homes up to $4,000.00, and business contracts up to $30,000.00 such as the Annapolis Naval Academy and the National Institute of Health.
- Responsible for outside workforce to complete job contracts and mapped out daily contract routes.
- Maintained the purchasing of supplies, job materials and industrial tools.
- Responsible for maintenance of all fleet vehicles.
Candidate Info
7
years in workforce
3
years at this job
HS
High School Diploma
Cleaning Manager
Mixed water and detergents and acids in containers to prepare cleaning solutions, according to specifications.
- Dusted furniture, walls, machines, and equipment.
- Cleaned windows, glass partitions, and mirrors, using soapy water and other cleaners, sponges, and squeegees.
- Serviced, cleaned, and supplied restrooms.
- Gathered and emptied trash.
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming them.
Candidate Info
1
year in workforce
1
year at this job
HS
High School Diploma
Cleaning Manager
Mowed and trimmed lawns and shrubbery, using mowers and hand and power trimmers, and cleared debris from grounds.
- Mixed water and detergents in containers to prepare cleaning solutions.
- Dusted furniture, walls, machines, and equipment.
- Cleaned windows, glass partitions, and mirrors, using cleaners, sponges, and squeegees.
- Cleaned and polished furniture and fixtures.
- Gathered and emptied trash.
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming them.
Candidate Info
7
years in workforce
4
years at this job
AS
Paralegal
Dry Cleaning Manager
Examine and sort into lots articles to be cleaned according to color, fabric, dirt content and cleaning technique required.
- Inspect soiled articles to determine sources of stains to locate color imperfections, and to identify items requiring special treatment.
- Determine spotting procedures and proper solvents, based on fabric and stain types.
- Spray steam water, or air over spots to flush out chemicals, dry material, raise naps, or brighten colors.
- Test fabrics in inconspicuous place to determine whether solvent will damage dyes or fabrics.
- Iron or press articles, and fabrics using hand irons, or pressing machines.
Candidate Info
20
years in workforce
20
years at this job
Owner/cleaning Manager
Issue supplies and equipment to workers
- Sweep, wash and polish tiled floors
- Supervise routine cleaning tasks in assigned home areas
- Dust windows blinds and reorganize material to their original placements
- Empty waste bins, empty and clean/replace ashtray, and throw away all garbage and waste items from rooms
- Supervise Maid, ensuring homes, buildings and hotels are met up to cleaning standards
- Inspect work performed to ensure that it meets specifications and standards
Candidate Info
6
years in workforce
11
months at this job
HS
High School Diploma
Cleaning Manager
- Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
- Ensure company compliance standards are being followed.
- Responsible for the strategic planning and successful implementation of all facets of Customer satisfaction, creating and setting standards and processes for case management, escalation and issue resolution.
- Liaises internally and works closely with department leaders to understand products and priorities for successful delivery of services and support
- Monitors the worker interactions to assure that quality & value are reinforced in all facets for commercial cleaning.
Candidate Info
15
years in workforce
2
years at this job
Cleaning Manager
Hired and trained new employees on regulations and policies.
- Called and confirmed all cleaning appointments with clients.
- Swept, mopped, polished, and waxed floors. Vacuumed hardwood floors and carpet.
- Cleaned bathrooms, scrubbing stains, mold, and mildew from surfaces. As well as bedrooms, placing fresh linens on the beds.
- Emptied wastebaskets and took out trash.
- Dusted tables, wood surfaces, and shelves. As well as cleaned and dusted window treatments.
- Wiped down appliances, baseboards, walls, and ceilings.
Candidate Info
14
years in workforce
1
year at this job
HS
High School Diploma
Cleaning Manager
Supervising 25 staff members.
- Interviewing and hiring all new cleaning personnel.
- Training and retraining all new and present employees.
- Developed and implemented a continuing education program.
- Initiated an incentive program for improved performance.
- Conducting daily quality assurance inspections.
- Personally handling all tenant service requests.
- Preparing bi-monthly payroll reports and annual budgets.
- Controlling costs through daily monitoring of staff and supplies.
- Utilizing Microsoft Office Suite on a daily basis.
Candidate Info
7
years in workforce
4
years at this job
HS
High School Diploma
Commercial Cleaning Manager
- Started cleaning multiple office buildings part-time from Nov. 2011 to July 2013
- Began supervising and managing the cleaning of three restaurants in downtown Grand Rapids seven days a week from July 2013 to June 2015
- Gained valuable knowledge on how to manage employees and how to maintain good customer relationships
- Grew as a person by learning good time management and responsibility
Candidate Info
21
years in workforce
10
years at this job
Cleaning Manager
- Oversee and direct the work of light duty, industrial or specialized cleaners.
- Suggest or arrange for extra services required for example painting, repair work, renovations or replacement of furniture and equipment
- Appoint and educate cleaning staff
- Take delivery of payment for particular cleaning jobs
- May carry out certain cleaning duties.
- Examine sites or facilities to guarantee established security and hygiene standards are met
Candidate Info
5
years in workforce
2
years at this job
Richmond
Renovator and Cleaning Manager
- Worked with realtors to secure and service 4-5 clients daily
- Finished sheet rock with mud to cover nails, cracks, etc.
- Used sandpaper to smooth and finish walls
- Reinstalled and serviced A/C units
- Provide on-call trouble-shooting services for clients
- Managed team of 6 workers to clean and detail upscale homes
- Oversaw cleaning crew as they shampooed carpet, resurfaced hardwood floors, polished granite countertops, etc.
Candidate Info
16
years in workforce
8
years at this job
HS
Information Technology
Cleaning Manager
Responsible for cleaning environments, including hospitals and offices
- Supervise, train, and coach cleaning crew in all aspects of janitorial
- Inspect finished cleaning assignments
- Responsible for supply inventory maintenance, planning, and ordering
- Ensure safe removal of biohazardous materials
Candidate Info
6
years in workforce
2
years at this job
Hospitality Management
Hospitality Management
Cleaning Manager
- Maintained various offices and often help clean and restocked.
- Overseer of 6 employees and 3 different buildings
- Started as a cleaner and made a rapid switch to manager.
Candidate Info
5
years in workforce
2
years at this job
Dry Cleaning Manager
Supervised a staff of 5 in daily operations, including quality control, and distribution of work.
- Proficient in Quick Books
- Provided pick-up and delivery services to Hotels, Hospitals, Police Precincts, Costume Shops, and Restaurants in Annapolis, BWI Airport, and Downtown Baltimore, Maryland.
- Helped maintain dry cleaning machines, and other equipment including pressing machines, and ventilation systems.
Candidate Info
13
years in workforce
9
months at this job
AS
Criminal Justice
Carpet Cleaning Manager
- Assist in running the family cooperate carpet cleaning business
- Scheduling and maintaining business calendar
- Working with management and coworkers to run a smooth operation
- Customer service to maintain and gain new business
Candidate Info
1
year in workforce
1
year at this job
Life, Health, Property & Casualty
Dry Cleaning Manager
- Supervised a production plant and 2 drop stores
- Utilized specific software program for dry cleaning industry
- Processed orders for distribution
- Handled customer complaints
- Hired and trained all new employees
Candidate Info
8
years in workforce
4
years at this job
Carpet Cleaning Manager
Spartan Emergency Water Removal and Restoration - 147 Stefaniga Farms Dr. Stafford, VA
- Train and supervise several person crew for daily residential and commercial carpet cleaning using truck mounted hot water extraction equipment.
- Train and supervise professional cleaning of tile and grout, upholstery and leather furniture and hardwood floors.
- Manage payroll and track time and attendance for hourly employees.
- Coordinate and oversee daily maintenance and cleaning of trucks, all equipment and materials used for the job.
- Schedule residential and commercial jobs.
- Respond to water damage emergency calls, extract water from carpet, flooring, drywall, ceilings and air duct systems.
- Create and present new client proposals, quotes and invoices for all professional cleaning services available.
- Explain the value and sell additional products and services to clients.
- Consistently provide excellent customer service to all clients.
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