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Cleaning Manager Resume Samples
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6-10 years of experience
Assisted in the recruiting, hiring and training of 400 employees to open the Enron Field baseball park.
- Responsible for the staffing of 300 part-time, 30 full-time and 100 temporary employees.
- Managed day-to-day and event cleaning operations, ensured efficient staffing, and below budgeted costs.
- Assisted in staff training to develop successful cleaning methods to improve efficiency and productivity.
- Accountable for the one million dollar budget, and ensured that the budget was consistently met.
6-10 years of experience
Managed and worked with employees on cleaning and removing carpets to develop valuable leadership traits.
- Scheduled appointments and distributed assignments for employees to gain organizational skills.
- Created invoices, purchased supplies, inputted information on QuickBooks, and balanced the budget to learn valuable financial aspects of a small business.
- Interacted with customers over the phone and at the worksite to enhance my professional communication and customer service skills.
0-5 years of experience
Effectively communicated with staff to ensure expectations were met and daily tasks were completed on time
- Appropriately scheduled employees based on event schedules and employee restrictions
- Supervised staff and aided in maintaining hygienic cleanliness of entire building, including corporate offices, 5 dining establishments, 2 night clubs, banquet facility, comedy club, common areas and outdoor space
- Regularly attended meetings with the General Manager and Director of Catering
0-5 years of experience
Recorded $11,800 in sales revenue for company in four month period in the Eugene area
- Completed service estimates for local community members
- Created and posted online job ads and interviewed candidates for open positions
- Analyzed company finances and accounts with assigned software program
6-10 years of experience
Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates
- Managed total store level operations, including staff hiring, training, evaluation and work schedules
- Created budgets and expense reports to ensure all finances were in good standing
- Handled and maintained all the cash present in the store, and securing it at the close of the shift
0-5 years of experience
- Directed and supervised daily safety, operations, and business and capacity development efforts for 18 washrack locations across four regions in the U.S. Developed and maintained joint responsibility of $18 million in capital expenditures, and created and managed a budget of $17 million.
- Spearheaded staffing efforts to create and lead a team of productive, collaborative individuals. Realigned job classifications for all U.S. washrack employees and established job descriptions and a training program for managers, operations managers, and supervisors, which streamlined responsibility division and improved operational efficiency.
- Led the division to achieve 115% of revenue goals in 2014 and 112% of revenue goals as of mid-July 2015.
- Heavily contributed to the successful acquisition, transition, and start-up of three facilities in the South.
- Orchestrated several new safety processes to improve safety across all facilities. Implemented Industrial Scientific as a national vendor for U.S.-confined space entry processes, standardizing equipment at 26 shop and washrack locations; developed and integrated a standardized PPE purchase program, collaborating with Crawford Electric to improve accountability, standardization, and compliance with U.S. PPE policies; and conceptualized and designed process manuals for all washrack functions, effectively improving safety performance.
- Managed and coordinated complex projects that involved several departments through exceptional leadership and communication skills.
0-5 years of experience
- Oversaw the implementation of organizational policies and procedures.
- Supervised 15 servicemen to ensure a productive work environment.
- Motivated employees to achieve personal goals and to consistently meet expected quotas.
- Responsible for dispatching and setting service schedules.
- Prepared estimates and quotations for cleaning and installation jobs.
- Responsible for calculating payroll for the service team and service department personnel (50 people).
- Performed billing for completed jobs and Installations.
6-10 years of experience
- Created cleaning schedules for staff and clients.
- Identified and placed correct number of cleaning personnel per job.
- Monitored work quality and provided training to employees with the mixing of chemicals.
- Responsible for face to face estimations in order to acquire new clients.
0-5 years of experience
Created sales contracts with client base.
- Negotiated prices, terms of sales and service agreements.
- Identified prospective clients by using business directories and following leads from existing clients.
- Hired and trained chemical and industrial cleaning staff.
- Developed chemical cleaning formulas and procedures to fit client needs.
- Met with and coordinated with clients during discovery stage of projects.
- Managed billing and account collections.
- Managed budgeting and account activity.
0-5 years of experience
- Supervised production of 42 cleaning staff personnel.
- Developed, trained, and motivated staff.
- Developed and enforced standard operating procedures.
- Maximized product quality inspections.
- Controlled and purchased inventory.
0-5 years of experience
Provided a focal point for un-paralleled customer service.
- Extensive daily interface with key customers.
- Handled bidding, invoicing and new projects.
- Managed special cleaning projects from $5,000 to $1,000,000.
- Provided assistance to other departments in environmental reporting.
- Supervised and managed a crew of 30 hourly employees.
- Troubleshoot mechanical problems with pumps, flares, and compressors.
- Interact with vendors to purchase supplies and services.
10+ years of experience
Supervised Window Cleaning Department, scheduled services, ordered materials and dispatched window cleaners.
- Meet with existing clients to discuss various additional services
- Inspected accounts and expedited the correction of service issues
- Contact new tenants at company owned properties and sell cleaning services
- Prepare cost estimates of individual accounts and properties plus special analytical projects.
- Company representative for traffic violations and unemployment hearings
6-10 years of experience
- Managed operations of business including scheduling service appointments and payroll
- Addressed and resolved customer issues utilizing effective listening and problem solving skills
- Exceptional telephone personality, able to build rapport with caller
- Verified data and corrected data where necessary
6-10 years of experience
Responsible for hiring of new employees
- Managed a workforce of 8 employees both in the field and office
- Handled outside sales with an average of up to 15 contracts daily with estimates on personal homes up to $4,000.00, and business contracts up to $30,000.00 such as the Annapolis Naval Academy and the National Institute of Health.
- Responsible for outside workforce to complete job contracts and mapped out daily contract routes.
- Maintained the purchasing of supplies, job materials and industrial tools.
- Responsible for maintenance of all fleet vehicles.
0-5 years of experience
Mixed water and detergents and acids in containers to prepare cleaning solutions, according to specifications.
- Dusted furniture, walls, machines, and equipment.
- Cleaned windows, glass partitions, and mirrors, using soapy water and other cleaners, sponges, and squeegees.
- Serviced, cleaned, and supplied restrooms.
- Gathered and emptied trash.
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming them.
0-5 years of experience
Mowed and trimmed lawns and shrubbery, using mowers and hand and power trimmers, and cleared debris from grounds.
- Mixed water and detergents in containers to prepare cleaning solutions.
- Dusted furniture, walls, machines, and equipment.
- Cleaned windows, glass partitions, and mirrors, using cleaners, sponges, and squeegees.
- Cleaned and polished furniture and fixtures.
- Gathered and emptied trash.
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming them.
0-5 years of experience
Examine and sort into lots articles to be cleaned according to color, fabric, dirt content and cleaning technique required.
- Inspect soiled articles to determine sources of stains to locate color imperfections, and to identify items requiring special treatment.
- Determine spotting procedures and proper solvents, based on fabric and stain types.
- Spray steam water, or air over spots to flush out chemicals, dry material, raise naps, or brighten colors.
- Test fabrics in inconspicuous place to determine whether solvent will damage dyes or fabrics.
- Iron or press articles, and fabrics using hand irons, or pressing machines.
10+ years of experience
Issue supplies and equipment to workers
- Sweep, wash and polish tiled floors
- Supervise routine cleaning tasks in assigned home areas
- Dust windows blinds and reorganize material to their original placements
- Empty waste bins, empty and clean/replace ashtray, and throw away all garbage and waste items from rooms
- Supervise Maid, ensuring homes, buildings and hotels are met up to cleaning standards
- Inspect work performed to ensure that it meets specifications and standards
0-5 years of experience
- Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
- Ensure company compliance standards are being followed.
- Responsible for the strategic planning and successful implementation of all facets of Customer satisfaction, creating and setting standards and processes for case management, escalation and issue resolution.
- Liaises internally and works closely with department leaders to understand products and priorities for successful delivery of services and support
- Monitors the worker interactions to assure that quality & value are reinforced in all facets for commercial cleaning.
0-5 years of experience
Hired and trained new employees on regulations and policies.
- Called and confirmed all cleaning appointments with clients.
- Swept, mopped, polished, and waxed floors. Vacuumed hardwood floors and carpet.
- Cleaned bathrooms, scrubbing stains, mold, and mildew from surfaces. As well as bedrooms, placing fresh linens on the beds.
- Emptied wastebaskets and took out trash.
- Dusted tables, wood surfaces, and shelves. As well as cleaned and dusted window treatments.
- Wiped down appliances, baseboards, walls, and ceilings.
0-5 years of experience
Supervising 25 staff members.
- Interviewing and hiring all new cleaning personnel.
- Training and retraining all new and present employees.
- Developed and implemented a continuing education program.
- Initiated an incentive program for improved performance.
- Conducting daily quality assurance inspections.
- Personally handling all tenant service requests.
- Preparing bi-monthly payroll reports and annual budgets.
- Controlling costs through daily monitoring of staff and supplies.
- Utilizing Microsoft Office Suite on a daily basis.
0-5 years of experience
- Started cleaning multiple office buildings part-time from Nov. 2011 to July 2013
- Began supervising and managing the cleaning of three restaurants in downtown Grand Rapids seven days a week from July 2013 to June 2015
- Gained valuable knowledge on how to manage employees and how to maintain good customer relationships
- Grew as a person by learning good time management and responsibility
6-10 years of experience
- Oversee and direct the work of light duty, industrial or specialized cleaners.
- Suggest or arrange for extra services required for example painting, repair work, renovations or replacement of furniture and equipment
- Appoint and educate cleaning staff
- Take delivery of payment for particular cleaning jobs
- May carry out certain cleaning duties.
- Examine sites or facilities to guarantee established security and hygiene standards are met
0-5 years of experience
- Worked with realtors to secure and service 4-5 clients daily
- Finished sheet rock with mud to cover nails, cracks, etc.
- Used sandpaper to smooth and finish walls
- Reinstalled and serviced A/C units
- Provide on-call trouble-shooting services for clients
- Managed team of 6 workers to clean and detail upscale homes
- Oversaw cleaning crew as they shampooed carpet, resurfaced hardwood floors, polished granite countertops, etc.
6-10 years of experience
Responsible for cleaning environments, including hospitals and offices
- Supervise, train, and coach cleaning crew in all aspects of janitorial
- Inspect finished cleaning assignments
- Responsible for supply inventory maintenance, planning, and ordering
- Ensure safe removal of biohazardous materials
0-5 years of experience
- Maintained various offices and often help clean and restocked.
- Overseer of 6 employees and 3 different buildings
- Started as a cleaner and made a rapid switch to manager.
0-5 years of experience
Supervised a staff of 5 in daily operations, including quality control, and distribution of work.
- Proficient in Quick Books
- Provided pick-up and delivery services to Hotels, Hospitals, Police Precincts, Costume Shops, and Restaurants in Annapolis, BWI Airport, and Downtown Baltimore, Maryland.
- Helped maintain dry cleaning machines, and other equipment including pressing machines, and ventilation systems.
0-5 years of experience
- Assist in running the family cooperate carpet cleaning business
- Scheduling and maintaining business calendar
- Working with management and coworkers to run a smooth operation
- Customer service to maintain and gain new business
0-5 years of experience
- Supervised a production plant and 2 drop stores
- Utilized specific software program for dry cleaning industry
- Processed orders for distribution
- Handled customer complaints
- Hired and trained all new employees
0-5 years of experience
Spartan Emergency Water Removal and Restoration – 147 Stefaniga Farms Dr. Stafford, VA
- Train and supervise several person crew for daily residential and commercial carpet cleaning using truck mounted hot water extraction equipment.
- Train and supervise professional cleaning of tile and grout, upholstery and leather furniture and hardwood floors.
- Manage payroll and track time and attendance for hourly employees.
- Coordinate and oversee daily maintenance and cleaning of trucks, all equipment and materials used for the job.
- Schedule residential and commercial jobs.
- Respond to water damage emergency calls, extract water from carpet, flooring, drywall, ceilings and air duct systems.
- Create and present new client proposals, quotes and invoices for all professional cleaning services available.
- Explain the value and sell additional products and services to clients.
- Consistently provide excellent customer service to all clients.
Janitorial Cover Letter Examples
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
