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Director Of Housekeeping Resume Samples
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Candidate Info
years in workforce
year at this job
Hotel Administration
Director of Housekeeping
Exceeded budget productivity for the department by .08 by focusing on processes and people within the Housekeeping team.
- Implemented a carpet cleaning program throughout the hotel and residential towers, then trained and delegated the responsibilities.
- Improved savings in labor expenses YOY by saving over $68,000 in overtime pay by hiring the right people, giving the team the tools needed, and increasing the retention.
- Increased the overall cleanliness score of the hotel YOY by 1.39% by implementing an inspection program and incentive.
Candidate Info
years in workforce
years at this job
Director of Housekeeping
Implemented recruiting strategies such as job fairs, networking events and community
involvement to eliminate contract labor.
- Developed a linen program by partnering with a local hotel to reduce the high cost of outsourcing, which resulted in saving the company $60,000 dollars annually.
- Designed training program to increase guest service scores.
- Successfully increased and maintained guest services scores by 20% which exceeded the brand benchmark.
Candidate Info
years in workforce
years at this job
Psychology
Social Science Interdisciplinary Program
Director of Housekeeping and Linen Distribution
Led a strong multi-manager team, which consisted of 5 managers and 100 FTEs. Created a strong [company name] EVS program at 380-bed acute care hospital and 200-bed Skilled Long-term Care facility.
- Implemented productivity improvements which netted $100K in annual labor-savings, and negotiated an agreement that shared the savings 50-50% with the customer.
- Secured a 5-year account renewal agreement, which included the vertical sale of EVS services into 10 off-site hospital medical clinics.
- Improved operational efficiencies and equipment and supply controls which increased account profitability from negative gross margin to 10% margins.
- Demonstrated effective supervisory development by sponsoring and developing a supervisor to the position of Operations Manager, and ultimately as my replacement as department director.
Candidate Info
years in workforce
years at this job
Director of Housekeeping
Managed the regular rounds of my 50 housekeeping & maintenance services team members with an annual operating expense budget of $850,000. Reported to V.P. of Administration.
- Achieved all assigned budgetary goals for the hospital housekeeping department.
- Attended monthly meetings with our Vice President to review expenses and issues to be resolved.
- Created monthly reports on the disposition of hazardous waste products.
- Developed and implemented a restructuring and reorganization plan for downsizing staff in my department resulting in a savings of 20% in annual payroll and benefits expenses.
Candidate Info
years in workforce
months at this job
Business
Agriculture
Director of Housekeeping
Oversee cleanliness of all guest rooms and public space for a Triple A Four Diamond hotel with 314 guest rooms
- Achieved 92.7% Cleanliness scores from guest surveys
- Motivate and maintain morale of department to ensure satisfaction of 30+ employees and positive working environment: overall associate opinion satisfaction survey of 95%
- Ensure profitability of department and implement efficiencies to work within departmental budget expenses and completed 2012 under budgeted cost per occupied room
Candidate Info
years in workforce
years at this job
Hotel Administration
Director of Housekeeping
Responsible for cleanliness of 150 guestrooms, 300 condo units and over 60, 000 sq feet of public space
- Conducted walk through and establishes cleanliness standards with employed staff and overnight cleaners
- Conducted and oversaw all purchasing/ invoicing and payroll for department with respect to budget and forecasted occupancy levels
- Involved in the process of reorganizing laundry and uniform procedures that would result in projected cost savings of over $34, 000 annually
Candidate Info
years in workforce
years at this job
Director of Housekeeping
Improved conditions in 405 rooms by changing team culture and increasing situational awareness
- Trained, led, and supervised 40+ members to success and accomplish team goals
- Scheduled and oversaw major project work, managing staff & resource availability
- Organized weekly staff meetings for hotel-wide communications
- Led facility inspections to identify action items for GM review
Candidate Info
years in workforce
months at this job
Hotel Management
Director of Housekeeping
Maintaining housekeeping department policies while also working on hotel transitions.
- Organized scheduling of employees; monitoring payroll and overtime.
- Ensured cleanliness throughout entire hotel.
- In charge of morning breakfast program.
- Supervised 15 employees, implemented the planning of cleanliness & maintained throughout hotel.
Candidate Info
years in workforce
year at this job
Director of Housekeeping
Responsible for entire housekeeping operations of hotel
- At peak season, supervised a staff of up to 32 people
- Created and maintained Housekeeping Department's budget
- Hired, trained and monitored performance of all housekeeping staff
- Interacted with customers on a daily basis to ensure high level scores of customer service
- Inspected all public areas and guest rooms to maintain safety cleanliness standards
Candidate Info
years in workforce
years at this job
Music Performance And Music Education
Director of Housekeeping
Established Linen and Supply inventories to reflect correct pars and ordering needs
- Conduct monthly associate meetings to record concerns and develop action plans
- Organized administrative responsibilities in payroll, ordering, receiving and all Housekeeping daily work sheets
- Plan monthly spending to fulfill current and future needs of department
- Lead team in all cleaning and presentation standards in rooms and public spaces
- Created spreadsheet in common drive to track all cyclical cleaning and engineering projects
- Completed general cleaning of 75% of rooms in 1st and 2nd quarters with shift associates
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